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Airport shuttle service was at its worst. On the day we reached, I had to wait for about 1 hour to get the shuttle ( it was told in the site that they have shuttle service every 30 mins). Then again another day, in a morning, when I wanted to go to airport, I couldn't go on time since the shuttle was full. ( they were operating just a 8 seater van, where as other hotels were having exclusive buses and big vans ) - Shuttle service was bad. - Receptionists were not very helpful and caring - Extra price charged while checkout
The beds were comfortable. We really appreciated the shuttle. Wireless free internet was very much appreciated. Staff was very helpful. We found it challenging to take our luggage through so many doors. Could some of the exit doors be used for this?
Friendly staff. Ninco at the reception was great!
The serviice was excellent. Close to the airport and the shuttle service was very good. The door did not have an extra lock and no peeping hole in the door. That made me feel somewhat unsafe.
nice room, clean, wifi internet free staff not so kind
It was very quiet Very confinient too have a little bus for transportation to the airport and access to the train . The busdriver very helpful and very courteous. No washcloths! The shower drape was too small.
Nice staff, talking french... Breakfast is not enough furnished : you should arrive eraly to get enough orange juice for example !
the closeness to the city night life! there was no coffee/tea making stuff in the room, and their coffee and breakfast were expensive, for the price I would have expected the breakfast to be included
Good location near motorway. Good food in restaurant. Cleanness of the room was only reasonable. Restaurant staff pretty slow.
Price, location, staff was friendly and engaging.
The help I got from the staf when arriving to the hotel. There was this guy who just did everything so my problem would be resolvrd.
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
My room was cleaned at 5pm instead of in the morning
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
Hotellbuss direkt utanför flygplatsen väldigt bra.Allt finns på hotellet.Helt klart bra!Har varit där många gånger.
Nära o bra till Sciphol , ypperligt med Foodmarket på gångavstånd Nej
Lugnt och mysigt med god mat och trevlig personal!
Bekväma rum,renstädat,helt OK!Lätt att hitta gratis buss till hotellet samt slippa dyr taxi.Lätt och bekvämt.+
Att hotellet motsvarade förväntningarna. Hotelles belägenhet - det låg väldigt avsides, på en ful parkeringsplats intill motorvägen.
Perfekt läge. Väldigt spännande koncept. Kan rekommenderas ifall man behöver bo på flygplatsen.
Bekvamt, latttilgangligt, designhotell med bra lage vid flygplatsen och till ett bra pris. Ultramodern design. Nej
hotellet har ett utmärkt läge för affärsresenärer som vill träffa kunder/klienter på korta stopovers på shiphol nej
Närhet till flyget och ett spännande rum Lite väl höga priser för mat och dryck
Hotellets läge och mycket fina uppehålsrum. Bra med internättillgång också. Att man inte kan bo på enkeltrum, och att frokosten inte ingick i priset. Dessutom var frukosten väldigt dyr.
Their shuttle runs basically 24/7 which is very convenient for Amsterdam layover. There was no bottled drinking water in the room. They charged 5 Euros for a 500ml bottle at the desk.
Overall it is clean and comfortable. Good for a one night stop to get to the airport. Breakfast was good. The free internet is highly debatable. It doesn't have any speed to it and didnt work while we were there. Come to find out I think the free internet if 512 kb/s versus the paid internet which is higher. Also, the shutle takes a decent amount of time to reach the airport and has no timetable.
Near the visited company
Pool was nice and warm This hotel is more and less okay but I think the prices are too high because the room need to be renovated! And it was cold.
Good facilities and convenient for airport and Schiphol offices. Limited and overpriced menu in evening. Outrageous wine prices.
Pleasant and friendly staff.
Frankly-nothing. The room was dirty, had a smell of mildew or rot in carpet. The chair at the desk was rickety and unusable. There was no plastic bag for the ice bucket, the bathroom had two plastic cups not wrappped in plastic. The food in the lobby restaraunt was limited and i was served a clubhouse that was so dry it cut my mouth. The bartender didnt know how to make a martini. The bath tub was so small I almost fell out when steped on side by accident. The room was hot even though I turned heat down.
Bar and rooms have been remodeled since last stay, very clean very limited menu in the restaurant and bar closed at 11pm was told it was the quiet season (in August!) Very poor internet connection at always at this hotel.
service and gym the informtion given very expensive for what it is Restaurant too expensive
Efficient shuttle to and from airport
small detail, the sauna wasn't working
We were very pleased with this hotel. It does help if you have a car (which we did) as the hotel is not close to any transportation. You would have to use the hotel shuttle back and forth to the airport to get into Amsterdam. The room was very nice and spacious. We have no complaints.
Convenient location Cleanliness of the room
I am a regular visitor to the hotel and will continue to do so I was woken at 2.30 in the morning, by someone banging on a nearby bedroom door and shouting to the occupant inside, this went on for about 10 minutes. I was very supprised your night staff did not hear anything
The location - close to the airport
Something happened in this hotel, may be basements were flooded. There is disastrous smell of moldy stuff everywhere in rooms that they're trying to kill with no less heavy scent of deodorant.
Friendliness of the staff
The hotel is located close to the city center and an easy walk to the main shopping district. I was on a layover between the US and Denmark and the train and bus from the airport to the hotel were fairly easy to navigate even for an American who can't speak Dutch. The hotel is lovely from the outside and the restaurant on the ground floor is modern, welcoming and attractive. The room was extremely small - small bits of paper packaging from former guests remained on the floor under the desk suggesting that the room hadn't been cleaned very carefully. The in-room safe was broken. The bed was old and sagging, furniture was old and worn, TV was functional but old, no overhead lightbulb in the bathroom - no small bottles of shampoo, lotion, etc. just a liquid soap dispenser on the wall across from the shower and sink, so one must be careful not to drip soap on the floor when washing hands in the sink or taking a shower. In light of airline restrictions against carry-on liquids and gels, having adequate quality toiletries is important, especially for a "4 star" hotel. The hotel doesn't offer a secure place to leave luggage post check-out. They offered to let me leave my suitcase in a corner of the lobby by the front desk.
the staff. the location no elevator
Clean pleasant quiet no
Unfriendly & noisy hotel. There was a big overnight party during my stay..from saturday night .. until 4 a.m. of Sunday .. My friend lost som of her privite things.. one of th worst hotel I ever stayed.
I got a new room quicly when I complained about the smell in the first room.The staff in the kitchen stayed 30 min extra. The smell in the room.It was hard to find, lack of signs.No possibillity to get any kind of food/breakfast when you have to leave early.
the nature arround the hotel was great, also the hotel was very calme an confortable the hotel absolutly need free internet!
Nice rooms, and park for running nearby. The shuttle is free from the airport, but not back to the airport. I thought the shuttle was free both ways.
The staff is very guest oriented knowledgeable and friendly. Rooms are clean and modern. Hotel restaurant is fine but limited menu and average quality and taste.
Loved the service at the front desk and the rooms are excellent. Our room was smaller then the other couple we arrived with. This was due to a duct or support beam running down the side of the room. It made it hard to access the other side of the bed.
The proximity to the airport, but it took 12 minutes of taxi ride from the airport and cost us 30euros. But on the way to the airport, the hotel provided us a shuttle bus. The hotel had good internet connection.
was easy to get to the airport the price of the parking. the parking yard belong to the hotel, there's no other parking in the area, so you must pay for the parking even you are the hotel guest.:(
The hidden costs eg: hotel menu did not list prices including tax so you were unable to accurately estimate the bill. The large extra amount on the bill was a shock. The receptionist did not explain that the security deposit was taken first and returned much later rather than the card details held and the amount taken if appropriate at the end of the stay.
it was near the airport,that was very important for us and we coold make trips from there no,everything was ok
There was no drinking water in the room or tea or coffee making facilities in the room which is normal for all uk hotels.
Good hotel, near the good restaurant, lake is there for fitness, free parking, good price/service rate. My kids love the big beds. No remote control of the airco unit, can be switched off only by taking card out of the main switch.
The rooms are a bit small and the bed was not very comfortable, however overall it was very good and it is very clean
The hotel is located in a very nice neighborhood of Amstersam, Hoofddorp. Nice restaurants and nice people. There is no coffeenin the breakfast. There is a maschine with instant coffee wich is far, far, far away on the real coffee taste. Every morning I went to the hotel bar and ordered a triple expresso for my breakfast, and for sure I pay for it. Probably you could consider to have a nice coffee maschine for the next tie I will be there...
Hotel clean staff was attentive as you would expect from a Holiday Inn Express. Plenty of paid parking on premise. Shuttle available.. Nothing