Hotell i Savannah

Plus: Except for the $30/night surprise parking fee, everything about the stay was amazing. The room had a fantastic view of the road and river. The lobby is very upscale. There is constantly free food. The pool was beautiful and the location is, of course, fantastic. The staff was also nice.

Minus: As soon as we arrived we found out parking was valet ONLY at a cost of $30/night. That is an expensive hidden fee that definitely altered the total cost of our stay. They park it in a large lot directly across from the hotel which they could easily make key-card self-park access for guests without the extra charge. We could literally see our car from our room.

Plus: Great staff! Eager to help and always friendly.

Minus: Limited room service menu, no service at the pool

Plus: This is the only place we stay at in Savannah now that we do not live in town. Staff is amazing! Great room and service from all of the staff. Room was very clean.

Plus: Extremely Accommodating under extended circumstances. Very friendly staff.

Plus: The staff are great. The location is also great. The complimentary beverages (not the alcohol) were a nice feature. The terrace with pool and fire pit is nice. I would definitely stay there again.

Minus: The housekeeping was fine but could have been a little bit better. Didn't leave clean towels one of the days we stayed. The fitness center is a little small.

Plus: The room was beautiful and stylish. The bed was so big and soft, I had to literally roll out of it. The staff was incredibly courteous. The continental breakfast included in my package was unlike anything I had ever seen. So many wonderful food options, and all of it was delicious! I look forward to my next stay there.

Plus: The hotel staff was great. I was quite surprised with the level of service. It struck me as being on the level of a much more expensive hotel.

Plus: The location is great. The staff is generally nice and friendly.

Minus: Never replace our shower ropes during our 5 days stay. The bathroom floor is not clean. The mattress and pillows are way to soft and I sinked into the matress. Every morning the staff will keep banging and closing the doors for supply closest and every room while they clean . It's extremely rude and unprofessional.

Plus: Comfortable, clean, convenient. Loved the facility.

Minus: Would have liked to have had a sauna and/or hot tub at facility.

Plus: Fantastisk personal! Redo att hjälpa till och alltid vänlig.

Minus: Begränsad rumsservicemeny, ingen service vid poolen

Plus: Mycket Tillmötesgående under längre förhållanden. Mycket vänlig personal.

Plus: Personalen är fantastisk. Läget är också bra. Den kostnadsfria drycker (inte alkohol) var en trevlig funktion. Den terrass med pool och brand pit är trevligt. Jag skulle definitivt bo där igen.

Minus: Städningen var bra, men kunde ha varit lite bättre. Lämnade inte rena handdukar någon av dagarna vi bodde där. Fitnesscentret är lite små.

Plus: Rummet var vackert och elegant. Sängen var så stort och mjuka, jag var tvungen att bokstavligen rullar ur det. Personalen var otroligt tillmötesgående. Den kontinentala frukosten ingår i mitt paket var inte liknar något jag någonsin sett. Så många underbara mat alternativ, och alla av det var utsökt! Jag ser fram emot min nästa vistelse där.

Plus: I liked the location, treatment by staff and the breakfast which was awesome.

Minus: The pool area was not well kept.

Plus: The hotel and the room was beautiful. It looked as though the hotel had been through a recent renovation. Everything looked clean and new. The color scheme was very pretty; purple and gray. The room was nicely decorated, the bed, pillows and linens clean and comfortable. I would highly recommend this hotel to friends. Close to the historic district and shopping.

Minus: Only negative was that it was on a busy street, but the hotel provided ear pugs and white noise machine.

Plus: The staff was incredibly friendly and the room was very clean, looks just as the picture did

Minus: NA

Plus: It was clean, it was centrally located, the staff was nice!

Minus: Nothing I enjoyed my stay very much!

Plus: Location

Minus: Price of room, cost to park

Plus: Staff very friendly and helpful. The guys with the valet parking were great and very helpful about finding locations we wanted to go.

Minus: K now it was the holidays,but several days concierge was not available. Front desk pitched in to help.

Plus: Pretty room, cool shower, comfy bed. I stayed here one night for business and was able to walk to a great restaurant downtown to meet my clients. After driving around downtown a few times I decided that the Hampton Inn and Staybridge Suites looked like a slightly better location.

Minus: I can't really complain with only one night spent here. Actually I will say that the hotel did not mention a mandatory $25/night valet parking charge that I was hit with when I pulled up to the front door. That's annoying. Let me park my own damn car or tell me in advance.

Plus: Upon arrival staff was great. Very friendly and accommodating. Enjoyed valet parking. Was worth the $25. Room was very comfortable and clean. Was a great distance from River St. Though I had some issues, they were miniscule compared to the location, comfort of the room, and the friendliness of the staff.

Minus: Asked for the air to be on and room to be cold upon arrival. Air was not on like I requested. Room was warm. Adjisted the air to my liking then left the room to tour savannah. Did not realize until after walking River St. then comimg back to the room that the a/c was not operating properly. The shower door was broken upon arrival and had to call the front desk to have it fixed. Maintenance showed up quickly to fix the situation. Also requested a quiet room due to the fact we were travelling with a 2 yr old. My room was next to the maintenance/cleaning closet and service elevator. Due to constant flow of people coming and going next to our door it was hard to get my child rest comfortably.

Plus: bed was very comfortable

Minus: room service was poor. food was cold, ice cream melted. bathroom very small and not multi user friendly. they are in the process of a renovation so I will take this into account.

Plus: Personalen var otroligt trevlig och rummet var mycket rent, han ser lika på bilden gjorde

Minus: NA

Plus: Det var rent, det var centralt beläget, personalen var trevlig!

Minus: Inget jag njöt av min vistelse så mycket!

Plus: I have lived in Savannah all of my life and am a current New York City transplant. I had recently come home to visit my family and decided to stay at the mansion. The hotel was gorgeous - a mixture of old southern charm and the MET. The staff was also great. Very pleasant and met my every need. I would definitely stay here again if I got another chance

Minus: Nothing

Plus: Great location in a great city

Minus: Concierge was pretty much useless. Couldnt make his computer work and tried to get us to eat only at their bar.

Plus: The property itself is very cool - chandeliers, marble, velvet furniture, modern art, sculptures everywhere. The location is also great in that you're about a mile or so to the main dining/shopping area.

Minus: The service here is terrible but I'm under the impression it's terrible everywhere in Savannah, not just here. In fact, I'd go as far as to say it's a southern thing. Nevertheless, we paid 5 star prices to stay here (by southern standards) and expected 5 star service. The staff failed in this area, HARD. Examples: they didn't set up the sparkling wine service we ordered for arrival; they screwed up our room service order (literally, I ordered plain pasta with red sauce and they couldn't understand my order, so I got pasta drenched in butter); we requested a trash can several times before giving up; we had to request more toilet paper, tissues, coffee creamer, stirrers, etc., because housekeeping didn't leave it. Come on. On a side note, the amenities here are really low end. I didn't bring any shower products thinking what they'd provide would be sufficient. I ended up buying some cheap travel size things from CVS because the products here are even worse than drug store quality. This hotel needs to do a better job of staff training if it wants to be a lux hotel. As it stands right now, I've had better service at a Hampton Inn.

Plus: The Mansion opened right before I left Savannah and I have been wanting to stay there ever since! It definitely did not disappoint. The room had a view of the park and was beautifully appointed (the bathroom was spectacular). The restaurant was as good as remembered and one of my favorites- it has the look and feel people go to the Pink House for but with better food. The entire hotel and restaurant just felt very 'Savannah'- romantic and haunting. The staff was charming and friendly and I especially loved being surrounded on all sides by art!

Minus: Not much not to like. I wish there was a free parking option (valet was great - friendly and accommodating) but steeply priced for the area (especially as it is their own parking lot right behind the building). Also, have never been to a 4-5 star hotel that did not have free wifi.

Plus: Than mansion itself is stunning. Beautiful decor, art, loved the room.

Minus: We stayed for a week & our keys had to be replaced 5 times in that week. There were no comps or anything even offered for all of our issues with the room keys. I thought we should have been offered some sort of severance for the problems that we had. For that, I was disappointed. Also the food we ordered from room service was very overpriced & not flavorful. We had a salad & a sandwich, which was $50 & they forgot my dressing. The menu, at least for room service, was unimpressive.

Plus: This is a true one of a kind boutique hotel. Wonderfully quirky, beautiful architecture and interior design. Well trained and attentive staff. Phenomenal bar and restaurant. So much more wow factor than the newer Kessler properties like the Bohemia brand.

Minus: My biggest gripe with all 5 star properties (not just Kesslers) is the higher the price point the more they "al a carte" basic services such as parking, internet service, in room amenities, and "resort fees". These surprise upcharges ruin what other wise would be an excellent experience. As a recently retired traveler these charges more often than not discourage me from being a repeat customer. OK, I get paying for parking at say "The Waldorf" in NYC. Most guests don't drive there. But $22/night to park behind the building on their own property at The Mansion is absurd. And $10 for WIFI? Really? Get a grip. We're not all travelling on OP money anymore.

Minus: Ingenting

Plus: Great location, modern design, cleanliness, courteous staff

Minus: We had a room directly underneath the lobby/elevator area. All we could hear constantly were footsteps and people walking around. It is terrible that this is even a room that the hotel would put people in. It seems obvious that good hotel design would utilize this space for other hotel amenities/uses rather than a room that people have to sleep in (or be kept awake in).

Plus: The staff were helpful and pleasant The location was perfect for the historic district Our room was large and spacious

Minus: The valet dented our vehicle Our room was not ready at the 3:00 check in time We would have benefitted from more towels however they were brought promptly when we asked It woukd have been helpful to have a small fridge

Plus: Clean on the water

Minus: AC loud, had to get car from valet lot myself in the early AM. Was told would get a room with view but didn't

Plus: The staff was great, the room was even better, one of the best hotels I have stayed in! The river view and the night life around was also very nice!

Minus: Valet parking was the only option for 25. per night, but the staff there was very nice also.

Plus: Love the location, fantastic to walk around beautiful historic downtown. Right on River Street. Felt very safe. The bathrooms are very nice and such a nice size, much bigger that most that are the size of a small closet.

Minus: The floor was not very clean, like it had not been mopped. I would also maybe suggest another hotel if you are traveling with children. The rooftop bar is great, but you also have to contend with lots of drunks. I would not like to expose my children to the language and the fact that most people riding the elevator are seriously drunk!

Plus: The rooms and common areas in front of hotel spacious, clean and modern.

Minus: No pool. Parking expensive

Plus: Location; bathroom

Minus: No guest amenities; no coffee or newspapers in lobby; no fridge, bad a/c ; bad pillows; poor selection of tv channels; cramped room size. Nowhere to sit comfortably.

Plus: A very clean, upscale and modern hotel right on the riverfront. The Top Deck roof top bar is a great place to hang out and unwind after a day of walking the historic district. Look out over the city or watch the huge cargo ships passing through. You are located above river street with a bunch of neat little stores and just a few blocks away from City Market where there is always something going on. I'd highly recommend this place

Minus: Room was a little smaller than I expected but frankly didn't spend a whole lot of time in there. Everything else was great.

Plus: Staff, room, and ambiance were super. Rooftop bar was great.

Minus: tv remote needed new batteries

Plus: Very comfortable bed, excellent river view, great staff.

Plus: Bra läge, modern design, renlighet, tillmötesgående personal

Plus: Loved the location and the history of the hotel.

Minus: Robes were suppose to be standard in every room, but we did not have them.. I requested robes to be sent to our room, but they were never delivered. Also there is suppose to be a turn down service that is standard, but we didn't receive that either .

Plus: I loved the location, the feel, the cleanliness, the staff, and the cost of this hotel. When we asked for more towels, coffee, etc, they delivered quickly. The staff were very friendly. The hotel is beautiful, and has that antique, but not dirty, feel. I would love to stay again.

Plus: Only gripe is with parking during check in.

Plus: Excellent location for the price. Love the preserved history. Tubby's was an excellent on-site restaurant. The staff was very helpful. Maybe extend the bar services and times. We'll be back to stay again!

Minus: The public restrooms were in need of attention but not bad considering the river street location

Plus: Thus hotel was close to everything. The historic atmosphere and tastefully finished rooms and period style decor was easy on the eyes. It feels like you are part of this lovely southern city. Convenient and xcellent restaurants, friendly service, reasonable rates, gorgeous. It's and comfortable clean rooms. What more could you want? Oh, and a lovely gratis private cocktail hour with wine, cheese, quail and more made dinner unnecessary!

Plus: Beautiful charm in prime location. Staff is friendly as well. Overall great stay.

Minus: Slightly too dirty for my liking (blood on the toilet seat, floor didn't appear clean, shower curtain dirty on inside as well). Also...they will stick to their 4pm check in time. We arrived around noon and was told the it was going to be several hours until the room was clean despite confirming through Kayak that my arrival would be between noon and one pm. They did accommodate my request for top floor, but could have cleaned a room and called as soon as it was ready.

Plus: Location was right on River Street. The rooms were clean enough. I liked the atmosphere, it felt very historic.

Minus: Our room was right next to the ice maker, and the noise kept us up. The bed and pillows were not very comfortable.

Plus: I love the historic nature of the hotel. My room was very nice and I felt like I was staying in a room of a historic mansion. The bed turn down service with sweets left on your bed is a nice touch. Also enjoyed the wine and cheese reception in the lounge every evening.

Minus: No free parking. You have to park in public parking which costs $15 a day. Walls of rooms are very thin so you can hear every bump and bang in the rooms next to you. Was not impressed with the shower...the water pressure was not good.

Plus: This is my 6th time staying at the River Street Inn...every time I stay there, I love it even more. This was a last minute, one night trip and I got a great deal; I was even upgraded to a river view room! Normally I prefer modern hotels, however, I love the charm, character and history of the River Street Inn. The rooms are clean and comfy and the staff is always friendly! You can't beat the location of RSI, just park your car and walk everywhere. I love the chocolate candy they put on your pillows every night and the wine and cheese social in the evenings is an added bonus! (my stay this weekend was on a Sunday, so I didn't get that perk...wish it was EVERY evening)I have stayed at several other hotels in Savannah in the past, and now there is nowhere else I'll stay except for the River Street Inn. Thank you for another GREAT experience this past Sunday y'all!

Plus: Great location, friendly and accomodating staff. Upgraded to riverview. Within walking distance to shops and restaurants on River Street as well as other attractions in the historic district. Would definitely stay there again.

Plus: Staff was very friendly. The doorman, Chris was extremely friendly and accommodating. Location is excellent.

Minus: We were on a tight schedule and we're not able to get into our room until 4:45, 45 minutes after check in time. That ended up causing us to cancel dinner reservations. Cleaning staff was extremely loud and we were unable to take an afternoon nap because of this. We were able to hear every footstep and movement from adjacent rooms and floors which became extremely annoying.

Plus: Enda klagomål är med parkering vid incheckningen.

Plus: The customer service was outstanding. The location end atmosphere was great. The valet parking was very helpful. They were able to store our luggage after checkout until we were ready to leave Savannah.

Minus: Nothing.

Plus: The beds were comfortable. Breakfast included. Lots of good restaurants, sight seeing, and nightlife within walking distance.

Minus: Rooms were too small to be considered a suite. There was no pool--Savannah is too hot to not have a pool for relaxing! The AC made the room freezing when it was on but the room was hot as soon as the AC cycled off. Too expensive for what you get, but seems to be on par for the area.

Minus: We drove 6 hours to hotel and booked a month in advance, had comfirmation #and all. They cancelled out reservations without telling us and had no rooms left and neither did the area. Ended up with no choice but to sleep in our car. WORST HOtEL EVER!!!!

Plus: This hotel is located very near everything. The river walk is right across the street. Bring your walking shoes, this city is a walking city, which is what I loved. The concierge is fantastic. Friendly and helpful.

Minus: The kitchenette could use an update.

Plus: Breakfast included. Employees in lobby were very nice.

Minus: Was not told the hotel was under renovation. Paid WAY too much for this stay. Rooms were small. Only one mirror in the whole room. Not suitable for families. Banging and pounding. Unfinished elevator. Air in room was very inconsistent. We were either very hot or very cold. In the top 5 of most disappointing hotels we've stayed at.

Plus: Comfortable bed with wonderful, friendly staff. We enjoyed the social reception and hot breakfast was a good value with the room:

Minus: We had to stay in a strange interior room with no real window or daylight. The wifi did not work and we racked up a lot of data use on our phone since we could not connect. They allow dogs to stay at what seems like a very nice hotel. It is disruptive to hear dogs barking when you are trying to relax. Also, as someone who is highly allergic it was hard to stay in a place with pets and dander. Had I known ahead of time that they allow pets, I would have likely picked a different hotel.

Plus: A little crowded at breakfast; The location is out of the way; but I chose it for the price.

Plus: The complimentary breakfast was very good, the atmosphere warm and helpful,and overall it was quite welcoming and pleasant.

Minus: The "comforter" on the bed was made of some plastic-feeling synthetic

Plus: Not much at all

Minus: The Room was quite small & had an unpleasant odor (musty) went & bought some air freshener this cured the problem. Unfortunately that night realized that we were under a generator of some sorts--I didn't get much sleep, what with the constant howl. Was informed that the hotel was fully booked for Halloween, we couldn't be relocated. (3) nights, hardly any sleep in a somewhat dated room that needs a refurb!! NOT impressed at all--will NEVER use Staybridge again. Even the Manager, when possible to locate staff was in my face like he wanted trouble.

Plus: Friendly staff Location: right in the middle of shopping district and waterfront

Minus: Valet parking only: $27/ day. Nearby parking comparably high. No free breakfast: coffee/hot drinks were available for free in the morning

Plus: Pleasant atmosphere

Minus: Late in day to check in. When the clock struck 4:00 magically the room was ready. Nothing before. Hard to believe.

Plus: Every one was very nice, helpful, and efficient

Minus: Maybe new shower curtains

Plus: Convenient, friendly

Plus: My girlfriend and I stayed for 3 nights in June 2016. My room was very comfortable, spacious, and clean. The staff was, for the most part, very kind and helpful.

Minus: The shower in my room was somewhat tricky to use. Though, once we got it working it was fine. The wi-fi didn't work at all. It wasn't something I needed so I didn't bother to speak to a staff member to figure it out.

Plus: the location was great, close to good restaurants and in the historic district

Plus: I arrived a little after 12, They would no one at the valet to greet me nor to take my luggage, after checking into my room, roughly about an hour , I dialed room service, the front desk, and none were available when I call, I stepped out to the hallway to get ice and ice machine was broke come that evening I stepped out to pick up a friend , And it took a half hour for me to get my car for the valet was somewhere in the building doing something else, I could've paid less for better service that I received at this hotel, I am completely dissatisfied

Plus: The location is great, right on Bay St and within walking distance of major sights.

Minus: I did not see beforehand that parking is $25 per night and that there was no complementary breakfast (I believe the price was $12-15 per person). The fitness center offers only a couple cardio machines and a set of free weights with hardly any room to use them.

Plus: Great location to everything! The lobby was beautiful. Rooms were typical for a Hilton Garden Inn.

Minus: The bathroom needed updating as well as a good cleaning. Felt like I needed to wear flip flops to even go into the bathroom. The Valet also lost our car keys for an hour and a half to finally find them in another guest's car.

Plus: Mary the concierge was wonderful!!

Plus: The room was clean and the location of the room at the end of the hall, provided a quiet and restful night of sleep. The staff was friendly and eager to answer all of our questions.

Minus: That the $25.00 parking PER night was not disclosed until we arrived. So the $105.00 value price for the night with the parking actually more than other hotels. The information about the hotel did indicate that parking was provided but never dreamed I would be charged a fee and then per night. Since I had already prepared for the hotel, my hands were tied. Many friends have inquired about my visit to Savanagh and where we stayed. I informed them about the my experience at the Hilton as being a great hotel but to watch out for the unknown ( parking).

Plus: The staff was nice. water view. Location.

Minus: We didn't get the room we booked. The bathroom still had a wet towel from previous guest. The shower had a moldy smell and the drain was clogged with hair. Did not get any form of compensation or discount for the inconvenience.

Plus: The hotel is very clean and big. Right on the river so it has an amazing view. The room was a decent size and was comfortable.

Minus: I felt like The first check in staff I encountered was trying to scam me. She said my room wasn't available but that they had a room ready but it was an upgrade with additional costs involved. I declined but went to consult with my wife and she said we should do it. I spoke to another check in member who magically was able to find me a room without having to upgrade. Either she didn't really want to help me or it was a setup. Either way I didn't appreciate that.

Plus: The thermostat wasn't working correctly. Didn't sleep well due to temperature of room

Minus: Temperature

Minus: Nothing

Plus: Great location in downtown Savanah with plenty to do. I can promise you, you'll not run out of things to do here. Beach is about 20-minutes away and all other locations are with in walking distance.

Plus: Renovation has improved looks

Minus: Booked King room and got double, double charged room to my card, still don't have that money back

Plus: Great hotel .great staff

Minus: Nonr

Plus: Valet

Minus: Smell at night from the paper mills

Plus: The hotel was so nice. We loved the river view.

Minus: Nothing. Everything was great.

Plus: This Hyatt is great...centrally located to historic Savannah, and overall stood up to Hyatt quality. awesome stay!

Minus: We were very surprised and disappointed to learn they would not accept our three night stay toward our Hyatt points as a preferred customer because we book through a third-party. RIDICULOUS!!! Apparently the $825 we spent wasn't appreciated. No where on our on-line reservation did it tell us that, in fact, it asked us for our Hyatt Reward number! We stayed there this time to get our points. Had we known this we would have stayed at one of the historic B&Bs. They'll be hearing from us.

Plus: Bartender was great. I believe his name was Andrew. Got into Savannah early and was able to valet car. Room was great. View of river.

Minus: Front desk didn't have my reservation upon check in but was handled quickly. Waited over an hour for room service when told it would be a half hour.

Plus: The staff was very nice and helpful. Everyone was extremely nice.

Minus: The hotel was under construction. It was so loud and not relaxing. Every room heard the construction. I moved to another room to another floor in hopes of getting away from the noise. It was worse where I ended up. I was woken to construction noise. The bathrooms were old, mold around the tub, water pressure terrible, toilet seemed dirty on the outside. Had I known the hotel was under construction And so out of date, I would not have chose to stay there.