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Lågt pris och ok standard. Personalen visste inte om vilka andra Holiday Inn Hotell som finns i UK. På en direkt fråga om det fanns ett Holiday Inn i Plymoth så svarade de att det inte gjorde det. När vi sedan kom dit och började leta hotell så fick vi ta första bästa, lediga för att sedan upptäcka på kvällen när vi promenerade att det fanns ett Holiday Inn...De kunde väl åtminstone ha googlat åt oss...
Hotellet Låg nära Hedge End Golf Center och nära flygplatsen.Där jag utförde mitt arbete. Nej
Inget gratis Internet när rummen kostar så mycket. Riktigt uselt. Det är 2010 dags att vakna upp.
Frukosten var utsökt och personalen trevlig och hjälpsam. Restaurangmaten.
Mycket vänlig och kunnig personal. Jag kommer gärna tillbaka.
Snabb in och ut checkning. Bra frukost samt trevlig och proffsig personal. Bra läge relativt tyst och lugnt.
Inget rum tillgängligt vid ankomst trots konfirmation.
Mycket nöjd med hela vistelsen det vill säga personal, frukost, rum och faciliteter. Hotellet ligger dock en bit från stadskärnan, så om man inte vill gå en bit, så är det taxi som gäller.
The staff were very helpful and friendly. The noise from traffic during the night
Car parking was poor. Only just enongh spaces
close to the red jet and cruise ports and good food T.V did'nt work, very hot in the room, no room service just a few things that if put right would make an excellant hotel
This hotel and the rooms are very nicely decorated. The beds are super comfortable. The bathroom design very well thought out. The staff is professional and very gracious. We were very pleasantly surprised upon checking-in and would not hesitate to return. The only negative would be the lack of air conditioning and our stay was during a "heat wave".
room decorated very nicelly with luxury touches in a very nice refubrished 19 century wearhouse. Very nice coffee maker in the room, comfortable bed and the Italian food at the restaurant was great the hotel is part of a restaurant downstairs and have no proper lobby, looks more like a pub with rooms upstairs. The room was very hot but a very noisy fan provided. People coming from the restaurant stayed talking laudly and smoking under my room window until late hours, not ideal if you have to wake up earlier next day. Wireless internet did not work .
Very nice decor Much to noicy - My room was right above a very busy street
Smart modern rooms - very helpful staff - excellent food in restaurant Nothing - it was spot on
Excellent location for transit to cruise ships, rooms well presented, food of a high standard, staff relations good.
Staff were friendly, good having restaurant underneath the hotel. We arrived late so this worked out very well. Think that breakfast should be included within the rate charged for the room.
Well appointed room with modern decor. Spacious bathroom with good shower. Liked the finishing touches of bathrobes and slippers. All staff polite and attentive and would definetely stay again at the reduced rate of £100 per night. Had lunch in the restaurant and it was very good. Would recommend. Liked everything! Having Stayed in Southampton hotels before (but not this one) I think other hotelliers could learn from these standards of comfort and cleanliness. Perhaps price could include continental breakfast.
Friendly staff, clean and cosy rooms, good breakfast in lovely restaurant.
Good location for new forest area and we found the room excellent. all the staff were very pleasant . Food we found was too heavy with sauces but that was a personal choice. Would definitely use the Inn again when in the area
Food and menu choice was excellent and staff very attentive and helpfull. Fullers Hotel so beer choice very good. Large room so not crampted.
I most enjoyed the hospitality of the owners. I got a bigger room than that I'd booked. Nice restaurant and also nice breakfast.
As described- lovely rooms, friendly service, well located. None
Friendly and helpful staff. Very pleasant location with excellent pub attached for a quiet drink and also for dinner. Good pub food for the price and good beer. Rooms very comfortable and nicely decorated, also quite spacious. Room temeperature was perfect (although it was possible for guests to adjust it if necessary) - we were there in November. The included breakfast was excellent - a very good choice of traditional cooked food (including vegetarian) as well as pastries, cereals etc. My wife and I definitely plan to return for a longer stay. Very little, if anything, to complain about. The vegetarian dish that my wife ordered for dinner was a bit bland, but there were at least two other vegetarian dishes on the menu which may well have been better.
Excellent facilities, staff. Short stay but most enjoyable and will recommend to others
room, staff food nothing
Excellent Inn, with superb rooms, and the best pub food we have ever found. Good and helpful staff Bed a little soft.
Food was excellent. Staff were friendly and very efficient. Room was a very high standard and price was reasonable. No bad points
Excellent decor and facilities ,partculary good bathroom. No
The White Star Tavern is in a great location for using as a base as everything is within walking distance. The hotel is spotlessly clean and the staff are friendly and helpful. Excellent breakfast menu with food freshly prepared. Looking forward to staying here again.
It was extremely handy for accessing our cruise ship at Gate 4 and served our purpose very well. Not quite the traditional hotel we expected but after initial surprise we found it to be comfortable and convenient for our purpose
Finding somewhere with a New Year's package was ideal, as 3 course dinner, bar tickets & breakfast were all included in the price
Nice Area bed comfortable. Overall good accomadation but a couple of staff were far too busy for the number of people, ie 15 minutes to check out, restaraunt fully booked when we arrived, bar person no idea where we sould park the car which is a major problem as you can only wait for two hours. Very exspensive ie £8 for a 250ml glass of Pinot which I think is ott. £5 for a bacon sarnie. All eating however was of a comparable price so take plent of money.
Nothing Exceptionally noisy. Dirty linen. Had to go and find the receptionist in the bar. I cannot fathom how this place managed to get a 5 star rating. Perhaps I should have been warned by the "tavern" in the name.
Excellent room, very comfortable. Ideal location.
Extremely proffesional and friendly staff
We were really inpressed with our room it was very clean, the bathroom was fantastic loved the shower. The hosts were very nice would go again hoping for a upgrade next time,
This is one of the most unique hotels that I have ever had the experience of visiting. The history of the property is fascinating - originally part of the White Star Line, to whom the Titanic belonged. The staff could not have been any more accommodating! This hotel is a keeper!
lugn miljö, bra service kring den tvätt som lämnades in. nära till bussar Bra frukost men saknade grönsak typ gurka o tomater. mycket för hårda sängar
Mycket trevlig personal. De var uppmärksamma och service minded på ett sätt som är ovanligt för ett budget hotell. Speciellt var det en flicka i receptionen som heter Susana som verkligen visade prov på god service när hon drog bort en natt på priset då vår toalett gick sönder. Även en kille som jobbade i matsalen under frukost var hälpsam och kom ut och serverade nygräddade croissonts vid bordet! Ingenting
Ett trevligt och enkelt hotell i utkanten av Southhampton med något lägre standard, mycket trevlig och hjälpsam personal! Fick hjälp att printa ut våra boarding-pass inför hemresan med flygbolaget till Stockholm! Tack för det, Paul !! lite trångt i frukostmatsalen på morgonen, dubbelrummen i minsta laget, mycket trappor att gå i. Hotellet nås enklast med bil. Finns inga extrasängar att tillgå på hotellet, är man tre personer i ett rum får man ett trebäddsrum. Ingen aircondition eller fläktar, blev ganska varmt och kvalmigt under sommarnatten.
The history and the information about the hotel. The connection to Jane Austen. The mix of old and modern and accessability to the ferry to the Isle of Wight being just a walk away, which suited our needs because of time limitations. It could improve by modernisation but must retain its original identity.
Position was very good and we checked in early with no problems
Interesting decor good central location Poor bathroom plumbing and type of shower fitments, try Mira
It's easy city location was perfect for the intended weekend's activities. The refurbishment complimented made a ambience of culture in a city that has been revitalised by inner investment
Free Parking Cost of Food & Drink
We thought the restaurant attractive with the most delicious selection of food.The wine offer was very reasonable
This hotel is excellently situated if you are going on a cruise and want to be relatively near the docks. West Quay shopping centre two minutes walk away. Hotel also has own large car park. Food and service in hotel restaurant is very good. Would definitely stay there again. Bathroom lighting very dim.
Friendly and helpful staff on check in. Really excellent room, clean, warm and nicely decorated. Nothing, although we didn't eat there so can't comment on that.
It was in bad shape, carpets dirty and in need of decorating
Access when returning late at night was poor with no onbgious way in - no sign on night bell. Noisy night club within building although not audible from our room. Room decor was poor and somewhat spartan.
Pleasant surroundings. Free broadband in room internet - remeber to take Ethernet cable Dining facilities are limited to A la carte at one end, and sports bar at the other with nothing in between
Quiet location, clean. Cleaner was extremly helpful when I was struggling to carry my bags up the stairs, genuinely concerned and on hand to assist me. The food in the restarant was not of a good standard. I had belly of pork and left the whole thing, overcooked. When appraoching the bar for drinks I was faced with an abrupt bar man who did not even look up and instructed me to sitdown to be served. I would stay again, but would be cautious about eating there.
We had a very good break here, staff were friendly, room was a little small but was clean, food was really good and the staff in the restaurant were really lovely. Bit overpriced but we had a nice time so we were happy.
Location, quiet and the facilities The waiting staff at breakfast got the order wrong. The Irish coffee was not to a standard we would expect from a MacDonald Hotel.
Friendly atmosphere and overall service provided by members of staff
This was our fourth visit to Botley Park. We stay there because we enjoy the comfort of the bedroom and the food in the dining room The Bar prices. I can buy a ltr of whisky for what I paid for two singles at Botley Park!
Very comfortable, quiet and excellent dinner and breakfast. Nothing
good value for money no
stayed there as my sister in law was getting married and for conveniance stayed at hotel
The receptionist was excellent, very informative and helpful, gave us the feeling that nothing was too much trouble. A very pleasant introduction to the hotel. The only disappointment was that there was no licensed restaurant on- site, only a Road Chef. The receptionist directed us to the Beefeater pub at the nearby Premier Inn site, which was only 5 minutes or so away. But we did have to drive!
The reception was very helpful, had to keep ringing because couldnt find the hotel and the Sat Nav took you elsewhere
Location fine for our visit to Southampton Boat Show Motorway traffic could be heard even with windows closed
New, clean, quiet. Great value for money.
Helpful staff rooms clean and practical I found it a nightmare to get to the Hotel unless you access the Hotel from the m27 services one way slip-road. The other bad point no bar!
Staff were wonderful - and offered to repay the cost of our room without being asked! We absolutely detest sleeping in a room that has been used by a smoker - unfortunately that was the experience. We know that it is very difficult to remove the ever present smell of tobacco smoke - but we would urge you to set aside rooms to be absolutely non-smoking.
Beds were comfortable The staff were apparently untrained completely
Worst location ever. Drove around all night (about 4 hours) looking for this Inn. And all of the other Premier Inns in the area weren't helpful or sympathetic either.