Mycket nöjd med hela vistelsen det vill säga personal, frukost, rum och faciliteter. Hotellet ligger dock en bit från stadskärnan, så om man inte vill gå en bit, så är det taxi som gäller.
Inget rum tillgängligt vid ankomst trots konfirmation.
Snabb in och ut checkning. Bra frukost samt trevlig och proffsig personal. Bra läge relativt tyst och lugnt.
This was our fourth visit to Botley Park. We stay there because we enjoy the comfort of the bedroom and the food in the dining room The Bar prices. I can buy a ltr of whisky for what I paid for two singles at Botley Park!
Pleasant surroundings. Free broadband in room internet - remeber to take Ethernet cable Dining facilities are limited to A la carte at one end, and sports bar at the other with nothing in between
Friendly atmosphere and overall service provided by members of staff
good value for money no
Location, quiet and the facilities The waiting staff at breakfast got the order wrong. The Irish coffee was not to a standard we would expect from a MacDonald Hotel.
Very comfortable, quiet and excellent dinner and breakfast. Nothing
Quiet location, clean. Cleaner was extremly helpful when I was struggling to carry my bags up the stairs, genuinely concerned and on hand to assist me. The food in the restarant was not of a good standard. I had belly of pork and left the whole thing, overcooked. When appraoching the bar for drinks I was faced with an abrupt bar man who did not even look up and instructed me to sitdown to be served. I would stay again, but would be cautious about eating there.
We had a very good break here, staff were friendly, room was a little small but was clean, food was really good and the staff in the restaurant were really lovely. Bit overpriced but we had a nice time so we were happy.
Mycket vänlig och kunnig personal. Jag kommer gärna tillbaka.
Frukosten var utsökt och personalen trevlig och hjälpsam. Restaurangmaten.
Inget gratis Internet när rummen kostar så mycket. Riktigt uselt. Det är 2010 dags att vakna upp.
Hotellet Låg nära Hedge End Golf Center och nära flygplatsen.Där jag utförde mitt arbete. Nej
Lågt pris och ok standard. Personalen visste inte om vilka andra Holiday Inn Hotell som finns i UK. På en direkt fråga om det fanns ett Holiday Inn i Plymoth så svarade de att det inte gjorde det. När vi sedan kom dit och började leta hotell så fick vi ta första bästa, lediga för att sedan upptäcka på kvällen när vi promenerade att det fanns ett Holiday Inn...De kunde väl åtminstone ha googlat åt oss...
We thought the restaurant attractive with the most delicious selection of food.The wine offer was very reasonable
It's easy city location was perfect for the intended weekend's activities. The refurbishment complimented made a ambience of culture in a city that has been revitalised by inner investment
Friendly and helpful staff on check in. Really excellent room, clean, warm and nicely decorated. Nothing, although we didn't eat there so can't comment on that.
Access when returning late at night was poor with no onbgious way in - no sign on night bell. Noisy night club within building although not audible from our room. Room decor was poor and somewhat spartan.
Interesting decor good central location Poor bathroom plumbing and type of shower fitments, try Mira
The history and the information about the hotel. The connection to Jane Austen. The mix of old and modern and accessability to the ferry to the Isle of Wight being just a walk away, which suited our needs because of time limitations. It could improve by modernisation but must retain its original identity.
This hotel is excellently situated if you are going on a cruise and want to be relatively near the docks. West Quay shopping centre two minutes walk away. Hotel also has own large car park. Food and service in hotel restaurant is very good. Would definitely stay there again. Bathroom lighting very dim.
It was in bad shape, carpets dirty and in need of decorating
Free Parking Cost of Food & Drink
Position was very good and we checked in early with no problems
Excellent decor and facilities ,partculary good bathroom. No
This is one of the most unique hotels that I have ever had the experience of visiting. The history of the property is fascinating - originally part of the White Star Line, to whom the Titanic belonged. The staff could not have been any more accommodating! This hotel is a keeper!
Extremely proffesional and friendly staff
We were really inpressed with our room it was very clean, the bathroom was fantastic loved the shower. The hosts were very nice would go again hoping for a upgrade next time,
Nice Area bed comfortable. Overall good accomadation but a couple of staff were far too busy for the number of people, ie 15 minutes to check out, restaraunt fully booked when we arrived, bar person no idea where we sould park the car which is a major problem as you can only wait for two hours. Very exspensive ie £8 for a 250ml glass of Pinot which I think is ott. £5 for a bacon sarnie. All eating however was of a comparable price so take plent of money.
The White Star Tavern is in a great location for using as a base as everything is within walking distance. The hotel is spotlessly clean and the staff are friendly and helpful. Excellent breakfast menu with food freshly prepared. Looking forward to staying here again.
Finding somewhere with a New Year's package was ideal, as 3 course dinner, bar tickets & breakfast were all included in the price
It was extremely handy for accessing our cruise ship at Gate 4 and served our purpose very well. Not quite the traditional hotel we expected but after initial surprise we found it to be comfortable and convenient for our purpose
Nothing Exceptionally noisy. Dirty linen. Had to go and find the receptionist in the bar. I cannot fathom how this place managed to get a 5 star rating. Perhaps I should have been warned by the "tavern" in the name.
Excellent room, very comfortable. Ideal location.
Being repeated offered smoking rooms, having booked a non smoking room,(and hasn't the law just changedin relation to smoking!) eventually being offer a room but being told we'd have to move each night, we cut our stay short.
Showers in leisure club need cleaning
From the onset of our stay the staff were very helpful, professional and always had a smile; which in my view is always lovely to have a nice smiley face to welcome you. The room was spotless, very comfy beds, choice of hard or soft pillows (nice touch). The complimentary coffee, tea etc were stocked well (very useful first thing in the morning for a nice cup of tea) The bar area with two big screen tv's was always immaculate and again the staff could not be faulted at all. We had a lovely swim in the pool which is opposite the hotel and again the staff in there were so friendly and accomodating. We did not eat in the hotel at all and so we cannot comment about that side at all. A hotel worth staying in again.
Good food Room smelt of smoke/ staleness. V V hot despite aircon on.
Overall was fine. For $235 a night, a "double" bed should not consist of two twin beds pushed together.
Locality was perfect for my requirements. As with most holiday inns. very clean , good facilities. and well mannered staff. no
Friendly and effecient staff and very clean hotel Hotel room was very hot. No air conditioning or fan.
it was close to qe2 terminal room cold heating had malfunction in restaurant food unimaginative
Good price and convienience for overnight stay following formal dinner in other Southampton hotel. Did not stay for breakfast as felt that cost too high.
The location is wonderful. The hotel is a bit on the worn side. It's been updated a bit - but it's still an old Holiday Inn. It could use freshening-up.
all the staff were very good and friendly I thought the meals were a bit on the pricey side compered to our local restaurants every thing else was brilliant The fridge wasn,t working which didn,t really matter and on an E mail we recieved when we got home said there should have been chocolats and water in the room there wasn,t
Car parking was poor. Only just enongh spaces
Very nice decor Much to noicy - My room was right above a very busy street
room decorated very nicelly with luxury touches in a very nice refubrished 19 century wearhouse. Very nice coffee maker in the room, comfortable bed and the Italian food at the restaurant was great the hotel is part of a restaurant downstairs and have no proper lobby, looks more like a pub with rooms upstairs. The room was very hot but a very noisy fan provided. People coming from the restaurant stayed talking laudly and smoking under my room window until late hours, not ideal if you have to wake up earlier next day. Wireless internet did not work .
This hotel and the rooms are very nicely decorated. The beds are super comfortable. The bathroom design very well thought out. The staff is professional and very gracious. We were very pleasantly surprised upon checking-in and would not hesitate to return. The only negative would be the lack of air conditioning and our stay was during a "heat wave".
close to the red jet and cruise ports and good food T.V did'nt work, very hot in the room, no room service just a few things that if put right would make an excellant hotel
Smart modern rooms - very helpful staff - excellent food in restaurant Nothing - it was spot on
The staff were very helpful and friendly. The noise from traffic during the night
Excellent location for transit to cruise ships, rooms well presented, food of a high standard, staff relations good.
Staff were friendly, good having restaurant underneath the hotel. We arrived late so this worked out very well. Think that breakfast should be included within the rate charged for the room.
Well appointed room with modern decor. Spacious bathroom with good shower. Liked the finishing touches of bathrobes and slippers. All staff polite and attentive and would definetely stay again at the reduced rate of £100 per night. Had lunch in the restaurant and it was very good. Would recommend. Liked everything! Having Stayed in Southampton hotels before (but not this one) I think other hotelliers could learn from these standards of comfort and cleanliness. Perhaps price could include continental breakfast.
Möjlighet till pool mm Lite väl kallt på rummet
Very special manor house and garden, good restaurant, nice and beautiful lobby/bar, rooms with good comfort. Two weddings at the same time which meant very crowded and noisy lobby, bar and restaurant. Loud music which disturbed in the room until about 00.00
Friendly, clean, comfy. Good location. Wifi in rooms rubbish, blinds in rooms need dusting, noise from street is quite loud.
Clean, updated rooms Good food in restaurant Staff are for the most part pleasant and helpful when they're able to be. Way too many stairs Room phones don't dial out wifi signal is absolutely terrible.
Mycket trevlig personal. De var uppmärksamma och service minded på ett sätt som är ovanligt för ett budget hotell. Speciellt var det en flicka i receptionen som heter Susana som verkligen visade prov på god service när hon drog bort en natt på priset då vår toalett gick sönder. Även en kille som jobbade i matsalen under frukost var hälpsam och kom ut och serverade nygräddade croissonts vid bordet! Ingenting
lugn miljö, bra service kring den tvätt som lämnades in. nära till bussar Bra frukost men saknade grönsak typ gurka o tomater. mycket för hårda sängar
Läget var det bästa, mitt i stan med gångavstånd till allt. Det var också rent och städat, trots att hotellet är gammalt och slitet. Väldigt små rum, man fick inte plats med resväskan på golvet. Dusch och toalett var i dåligt skick
Superbra frukost inkluderad. Rent och snyggt om än en något slitet. Bra parkering. Nej
Centralt,relativt nyrenoverat rum,frächt badrum,ok frukost, Ganska slitet för övrigt,
Bra läge, god frukost, trevlig personal. Hotellt väldigt nedgånget samt att sängen var liten för 2 personer.
vänlig personal, allt helt ok nej
The pool facilities were very good and open late into the evening. We stayed in a standard room which was actually relatively large with a very comfortable bed.
The spa & jacuzzi Limited menu in both restaurants. Would have liked more pasta dishes & vegetarian.
Our stay at this hotel was excellent. The receptionist altered our booking on request and assisted us with our luggage . The room was lovely, no compalints at all. Everything we needed was there, even a fan to cool us down!! We used room service for dinner and it was delivered very fast, even though they were very busy in the dining room. Next morning the buffet breakfast was the best I have experienced anywhere. A great choice and something to suit anyone. All in all a great stay at a great hotel. We would certainly recommend this hotel and would use it again if holidaying or travelling in the area. Nothing to dislkike.
Efficiency, Cleanliness and Comfort were all good.
Hotel was clean and staff was nice. It is in nice grounds. Breakfast was ok. Did not agree with the fact men had to wear shirts with a collar for dinner in the restaurant.That seemed to be a bit old fashioned. So my husband and I went to restaurants close by. Also thought the dinner menu was a bit over priced.
Comfort, cleanlinness and welcoming staff.
We are from the US and spent 17 days in Europe. We chose this hotel because we were a little tired of big cities (although this was a bit of the beaten path) and the rooms/beds were larger then others (we have three kids). The pillows are the best! And breakfast was divine (read - huge!). Jacuzzi was tiny (fit three people only) and freezing (maybe around 93 degrees F) ... Sauna and steam room were nice though.
Reception staff were charming & helpful-excellent service. Reception on t v was terrible-we were unable to watch as the picture was so poor. Hotel was very rambling, and difficult to fnd our way around.
Quiet location. Comfortable room. Excellent breakfast - from heated containers, and with hot plates. Other hotels take note! Hotel confirmed wifi was £15 for 24 hours. I told them this was excessive - especially as many people just want to download/send some e-mails. Checked available networks on my netbook & logged on to 'ibahn' - which has an option for 1 hour free!! Ditto next day.
We were not allocated the room we had booked - only a double rather dbl dbl. The initial room was also allocated up stairs, when we had a pushchair. There was no lift access. It took an hour to fix up a new room, as I had to requeue to complain. It then took 6 hrs to get a cot in the correct room. Evening food quality debatable. Breakfast very good
I most enjoyed the hospitality of the owners. I got a bigger room than that I'd booked. Nice restaurant and also nice breakfast.
As described- lovely rooms, friendly service, well located. None
Excellent facilities, staff. Short stay but most enjoyable and will recommend to others
Friendly staff, clean and cosy rooms, good breakfast in lovely restaurant.
Good location for new forest area and we found the room excellent. all the staff were very pleasant . Food we found was too heavy with sauces but that was a personal choice. Would definitely use the Inn again when in the area
Food was excellent. Staff were friendly and very efficient. Room was a very high standard and price was reasonable. No bad points
Excellent Inn, with superb rooms, and the best pub food we have ever found. Good and helpful staff Bed a little soft.
Food and menu choice was excellent and staff very attentive and helpfull. Fullers Hotel so beer choice very good. Large room so not crampted.
Friendly and helpful staff. Very pleasant location with excellent pub attached for a quiet drink and also for dinner. Good pub food for the price and good beer. Rooms very comfortable and nicely decorated, also quite spacious. Room temeperature was perfect (although it was possible for guests to adjust it if necessary) - we were there in November. The included breakfast was excellent - a very good choice of traditional cooked food (including vegetarian) as well as pastries, cereals etc. My wife and I definitely plan to return for a longer stay. Very little, if anything, to complain about. The vegetarian dish that my wife ordered for dinner was a bit bland, but there were at least two other vegetarian dishes on the menu which may well have been better.
room, staff food nothing