Hotell i Tampa nära West Tampa

Great location and bed was very comfy. A/C was very noisy. Wifi was poor and the bathroom ceiling was falling down in spots.

Location is the best thing.... close to everything downtown - Restaurants, Mall, Ibor City. First appearance was nice but room was not cleaned at all several times. I had to request soap and towels everyday because they were never replaced. If they did clean the bathroom always had a sour smell after as though they were using a dirty mop or towel to wipe down. They did not vacuum once in the 8 days that we were there. To top it off we came back to our room to find the room next door to ours propped open and the pillows from the bed were all on the floor and the maid was nowhere to be found. The room door was wide open for anyone to walk in and the same pillows that were put back on the bed had just been on the floor.. this is just GROSS. Nasty feeling and I didn't walk on the floor with bare feet. I will never stay here again. Save your money and go to another hotel.

locatin the room was warn blanket had a hole in it bathroom ceiling badly patched lamps that did not work Bad WIFI

Room wasn't nice and bathroom tub was gross

I found some odd kind of little insects crawling around on the desk in the living room area. The fridge couldn't be used because it reeked so bad. My daughter wouldn't use the quilt because the padding was so old it was falling apart inside and was in small pieces and looked dirty. From the outside the hotel looks nice, however, don't be fooled.

I liked the sports bar in the hotel lobby. The rooms were way old and outdated. There was furniture missing from my room and when I asked about it, all they said was to wait until next year and I wouldn't be able to recognize the hotel after its renovation. I had no where to sit except my bed.

It was a nice facility. Staff were friendly. Pool was nice. Staff were very poorly trained, almost every step of the way things were done poorly or incorrectly. They didn't have my reservation which was made through this booking agency so we were told we'd have to find another hotel with out kids. No apology. Staff were leaving with piles of hotel cookies for themselves as we just sat there with no place to stay for the night. The hotel blamed the booking agency and said they do this often, I asked why the hotel chooses to work them if they often leave their guests with no room for the night. Obviously the booking agency sells their unsold rooms and this works out for the hotel and they don't care that it sometimes leaves the customer with no place to stay. Finally we asked for a second manager and she was somehow able to get us a room at this sold-out hotel and the first manager then appeared with some cookies for the kids. Room service never brought the drinks we ordered and paid for, the cot didn't have a sheet, the bathroom sink was leaking from a pipe beneath it and the phone lines to the front desk were constantly busy when I tried to tell them about these things. Room service trays were left outside rooms for 12 hours at a time as cleaning staff walked right by, kind of gross to look at. The hotel double billed me for the room I had already paid for through kayak. They billed the credit card that they told me was just for "incidentals."The staff here really need some training in customer service and basic hotel management. One of the worst hotel experiences I've ever had. This hotel is very damaging to the Hilton brand.

early check-in design was chaotic and confusing, no breakfast

right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.

Not much I confirmed my reservation 6 hours before I arrived from New York. My flight was delayed. I didn't get to the hotel until midnight. The automatic doors wouldn't open to let me into the hotel. Once I got in, the front desk didn't have my reservation. I was holding the confirmation in my phone as well as told him I confirmed it on the phone. He didn't have king bed and gave us two doubles instead. It took almost 45 minutes with nobody there and he had to write all of the information off of my phone. Hotel condition was fine just not a good night for the hotel.

The "double" beds are very small. I had a reservation for 4 people and they gave us a room for two. I went to the front desk to look for a solution and they were charging us with extra fees to get a confortable stay. I cancelled the reservation and went to the Marriot accorss the street and we ended up paying almost the same for a bigger room and included breakfast. The Holiday Inn was horrible and the staff had a bad attitude. I'll never visit this hotel again The staff, the room, the service

They serve Starbucks coffee staff attention to customers was only fair. Too much personal stuff going on with staff

Excellent conference capability. Breakfast buffet offered many choices. Rooms were sufficent size for comfort.

Nice, clean room not carpeted Didn't know that our door faced the outside staff didn't have record of us when we checked in so we had to wait getaroom took a while to send them the information friend had an allergic reaction to the detergent used to clean towels, staff was not helpful in knowing what they were washed in

The pool The shower was horrible

The bar by the pool was nice. We were staying here after Disney, because flying out of Tampa was cheaper. The price was cheap and close to the airport. Tile floors. Door faces outside. Everything seemed like it was staying together with duct tape.

First they couldn't find my reservation the guy in front desk did not have customer service skills ,second they gave the keys to the roomi went up to the room keys did not work went to them again to have them corrected but they seemed to have trouble with the key machine but apparently fixed it I go up to the room again and they still don't work this I did three times I still could not use them thank God one of the house keepers open the room for us once in found the bed to be sunk in the middle very squeaky tried to rest but to much noise from outside room door where the house keepers have their laundry room over all it was a very bad stay will never stay there again very unhappy I feel I was robbed from my money.

Decorated very well, nice suite we stayed in, The bathroom was great Smelled like mildew outside our room there was an old plastic plant that might've been the culprit but we were also next to a spa room so I'm not sure but either way they should look into it