Genève hotell

Plus: simply perfect, one of the best FS hotels i've stayed ever

Plus: Excellent location, right in front of Lake Geneva. Just a few minutes walk to the old town. Very friendly staff at reception, gym. Great Italian restaurant in the hotel!

Plus: the bedroom layout and bathroom were excellent. All the staff front the front desk to restaurant and house keeping were wonderful and amazing specially Anne Fruitema at front desk who checked us ...

Minus: elevator are too small.

Plus: friendly and professional staff, luxurious and classic decor.

Minus: Could not sleep the second day, backside room, due to very loud noise and heavy movement. I wish I was told about this prior to my stay, would have probably changed rooms or hotel.

Plus: As any other Four Seasons hotel everything is just perfect while in Hotel des Bergues the stuff will go the extra mile to ensure that your stay is amazing they are very helpful and doing thier best to...

Minus: Nothing

Plus: The staff are amazing, service is impeccable, great location and both restaurants are first class. The staff steal the show here though.

Plus: Unlike the other 5 stars hotels, they care about the small things that could make huge difference for the guest during his stay.

Plus: Everything was perfect

Minus: Nothing

Plus: Large comfortable room and bed with lots of in room amenities and a perfectly quiet room, actually quite unusual in many hotels. Warm, friendly, young staff. (We are old!). Beautifully presented &...

Minus: Having to ask for an iron and ironing board although they we brought very quickly. Coffee at breakfast was copious but only just warm, both very small niggles!

Plus: Everything

Minus: Nothing

Plus: Everything

Minus: Nothing

Plus: Professional guests and welcoming also so helpful and always smiling

Minus: Nothing

Plus: Staffs are really nice and helpful, make you feel at home. Facilities good. Excellent location.

Minus: Room is a bit small but it's understandable given the location and price level of Geneva.

Plus: The staff were truly fantastic! The bed was very comfortable, and the bathroom & shower was brilliant.

Minus: The room was tiny, and we had no view whatsoever. Therefore, I believe we did not get a good deal.

Plus: Staff hospitality

Plus: Great location with views over the lake and water fountain. Good for exploring the city.

Minus: Paying!!! But Geneva is a very expensive city and this is one of the premier hotels.

Plus: Leopard bar - the best!

Plus: All, nice and friendly staff, excellent location, food, bathroom facilities etc. etc.

Plus: The stuff exceeded my expectations.. so friendly and helpful all guys on reception and concierge .. the view of suit incredible

Minus: None

Plus: Excellent room service

Minus: Room was not cleaned very well.

Plus: Excellent concierge team and very good in room dining.

Minus: Air conditioning was not up to par even after upgrading the room

Plus: The best hotel I have seen since many years. The most amazing thing in the hotel was the staff. They were friendly, helpful and efficient. Diffintly I am going to recommend this hotel to my loved ones...

Plus: Excellent food and and the bed very comfortable

Plus: Attention to details Service service service Friendly staff Turn down service

Minus: Nothing amiss

Plus: very nice location and friendly staff.

Plus: Every thing If i want to come to Geneva i will come just for staying in this hotel

Minus: Breakfast was ok but i expected much better. The Fruit salad is small pieces so i can't remove the fruit i not eat it. The omelet was defferent may be because the kind of eggs. Some kind of ...

Minus: Air Conditioning was not good.Air Conditioning was not good.

Plus: The super friendly staff who are willing to help with anything that is needed...first and foremost. The comfort and splendour of the room and the delicious breakfast.

Minus: Not applicable.

Minus: Everything

Plus: Convenient location

Minus: Noise and vibration from electrical unit behind bed

Plus: Very noce hotel, great location lol ?/.

Minus: For the price I paid, the view was not acceptable sbd the size of the room, rather small

Plus: Everything you would expect from a Mandarin Oriental hotel . Great food , lovely service and facilities

Minus: entrance lobby feels very restricted indeed with nowhere to sit and wait .

Plus: Everything specially the room and the location

Minus: Nothing

Plus: Every thing was fine except the price to high for a continental breakfast.

Minus: At the restaurant, we could only have the menu with no choice at all. there should be the choice between 2 dishes for each course.

Plus: Excellent wine choices in the Mobar.

Minus: The Mobar food menu could have been better.

Plus: Overall the hotel was perfect

Minus: The staff is quiet unwelcoming said

Plus: Everything! Staff were extremely helpful, including reception and concierge. Rooms are spacious and the view of the river is amazing

Minus: Bathroom sink drains were clogged

Plus: Services ,location and luxery

Minus: Price is two high

Plus: Location Staff Breakfast Cleanness

Minus: Wifi (not for free) Lack of swimming pool

Minus: Did not eat the breakfast - way too expensive.

Plus: Close location to the lake and station.

Minus: Closeness to red light district. We hadn't realised we were walking through it to get to a restaurant. In the event we turned around but we found it really unsettling.

Plus: Reception staff, in particular Marion, made our stay very special. She made us feel so welcomr

Plus: Friendly and helpful staff, very close to train station and to the lake at the same time, spacious bathroom. Chocolates and weather forecast in the room, found in the evening.

Minus: Red light district nearby.

Plus: Nice decor - modern without being too over the top. Small but intimate feel - better than larger corporate style hotels. Nice breakfast and restaurant attached.

Minus: Very slow on checkout, the one guy there was on the phone for a while sorting something out and had no backup. Also worth noting (so you don't get surprised like I did!), Geneva seems to have a ...

Plus: Friendly, warm and welcoming.

Plus: The staff are exceptionally gracious and helpful! The property is immaculate and the gym and patio are wonderful.

Plus: Excellent selection for breakfast in the hotel, range of restaurants within walking distance of the hotel

Minus: I think the bill should have been clearer as to if we had breakfast included in what I paid or not

Plus: Friendly staff, good breakfast, parking on premises

Minus: Room temperature too hot with underfloor heating. Mosquitos!Noisy

Plus: Easy access, nice restaurants around hotel, nice location, and quite.

Minus: No bad and breakfast, you have to serve bf.

Plus: Trevlig personal, rent.

Minus: Frukost betalas separat ; hur mycket och vad du äter. Utbudet kan bli bättre.

Plus: The staff was excellent, very chic.

Minus: The menu in the bar was very limited. It was a open plan (the bathroom is basically in your bedroom. Most importantly you are one block away from a "sex district" so there were prostitutes all over the place if you take a wrong turn at night.

Plus: It was an amazing hospitality & customer services

Minus: Nothing

Plus: Very close to Lake Geneva.

Minus: While this is a beautifully kept, it is an overly expensive hotel given that it is not close to many restaurants or attractions.

Plus: Very fast internet and very comfortable bed, didn't want to leave it.

Minus: The concierge took too long to catch a taxi for us, he said the taxi will take two minutes but we ended up waiting around 15 minutes, in my opinion that could've been better. Besides for room-...

Plus: Room spacious and comfortable. Good location and easy to get around.

Minus: It was expensive

Plus: View of the room

Minus: Business center facilities are far below the expected standards.

Minus: Food very expensive Room service tea and coffee outrageously expensive

Plus: Beautiful hotel, great facilities

Minus: i think the hold amount on credit card is extreme especially if your not going to eat and drink only at the hotel Would have loved some tea and a kettle in the room

Plus: Luxury hotel with very professional staff and vey friendly. Big lobby and selection of restaurants. Good value of money for what you get. The hotel have a good view on the lake.

Minus: Far from the shopping area

Plus: Friendly staff, professional service.

Plus: Location

Minus: Room rate

Plus: Bayview and Arabesque, two of the hotel's restaurants, had some of the best food I tried in Geneva. The staff was friendly and their service flawless.

Plus: Bed and pillows extremely soft and comfortable, staff very helpful. Nice to have waiter service at breakfast. Location of hotel is excellent for train journeys(only 5-6 mins walk from station. Right ...

Minus: The hot breakfast choice could be better. On the 2nd morning we had to wait a long time for our coffee. Our room only had ONE electric socket that could be used with our continental adaptor, so if you...

Minus: Meals at hotel not a good value. Too expensive.

Plus: Luxurious and comfortable. The staff are top notch.

Plus: perfect staff

Plus: Friendly helpful staff at the reception desk,very tasty breakfast,comfortable room.

Minus: We had just one day and everything was great)

Plus: Staff friendly and helpful, highly professional, nothing was ever to much, used initiative providing joining rooms, rooms was spacious and comfortable, whole family commented on the beds and pillows ...

Minus: Nothing

Plus: Very comfy bed . Great location.

Plus: Great location, helpful staff, all standards excellent

Plus: The staff are absolutely fabulous

Plus: Bra läge, mycket trevlig och tillmötesgående personal, fin frukost, rent och snyggt.

Minus: Hotel försökte placera mig i ett annat hotel pga. överbokning. Oacceptabel inte minst när hotell var redan betalt Fick argumentera genom.

Plus: Bra läge, utmärkt rum och bra service!

Minus: Allt var bra.

Plus: IBreakfasrt limited We had to roam around for lunch on first day when we reached by 2 pm Rooms were not ready The staff was irritable and failed to answer ourvqueries

Minus: We had prebooked 3 months back They coukd have arranged a room at 1pm Breakfast was not included even in apite of 1250 CHF charged for 4 nights Restaurant not serving sny food apart fromBreakfast

Plus: Great location. Walk here with bags from train station. Very close.

Minus: Food is expensive in Geneva. But the hotel was great.

Plus: Excellent hotel located walking distance to the lake. IN the summer, enjoy a nice breakfast in the garden. Very quiet, good air-conditioning. I had booked a regular room, but as I came in early it ...

Minus: Expresso in the room but not at breakfast

Plus: The location is perfect. It is just two stops in the number 15 Nations tram and walk back two streets to Jade, or walking distance from Cornavin Station. There is a grocery shop right opposite that ...

Minus: Nothing really apart from the size of the elevator when you have your luggage

Plus: Carpet on the floor but definitely clean, nice decoration, sweet garden inside, comfortable beds and nice bathroom with a bathtub! This place frankly deserves more than 3 stars.

Plus: Comfortable bed and great location. The staff were efficient and kind - garden area is beautiful and peaceful!

Plus: Great friendly staff, good location, really clean and comfy room.

Minus: Nothing.

Minus: milk/milk powder to go with the coffee in the room

Plus: Attractive decor and easy to reach public transport or walk to Lake

Minus: We had to pay extra for Parking ! Not clear at all in the booking - a bit cheeky and spoiled the arrival...

Plus: Atsmosfären. Lagomt stort.

Plus: Jättesköna sängar. Bra läge och hjälpsam personal.

Plus: Väldigt skön säng. Bra med badkar.

Minus: Mitt rum låg på precis invid receptionen. Väldigt lyhört. Varje samtal I receptionen, varje gång någon gick I trappan eller åkte hiss, så hördes det väldigt tydligt I mitt rum. Väldigt störande. Hörde...

Plus: The room was tastefully decorated with excellent bathroom. The view from the room is just stunning

Plus: Amazing atmosphere of 1865 hotel

Minus: Was expecting a better experience for the required rate

Minus: The view was poor

Plus: wonderful historical palace-like hotel with all details of decorations and fine works. very friendly, elegant staff. perfect location on the with lake view I would live to come back

Minus: Nil

Plus: Outstanding service in a beautiful location. Brand new rooms with superb detail. Attentive staff and dinner at Le Chat Botte was sublime.

Minus: Breakfast variety was poor and not great value for money. Whilst the staff were always pleasant, they were pushed for time as there were too few of them and that meant a long time for coffee etc.

Plus: Nice ambiance and old world charm and elegance

Minus: There was a construction/renovation beside and in front of our room which the staff failed to let us know. Woke up every morning to loud banging, cigarette smoke smell, paint smell and dust ...

Plus: Fantastic elegant hotel on the side of Lake Geneva Large room, beautifully furnished, extremely comfortable bed Huge bathroom with double sinks and Clarins toiletries Location is perfect for the ...

Minus: Although the breakfast buffet is very good, CHF 94 for 2 people is overly priced

Plus: Location, breakfast, room size, cleanliness

Minus: Team front desk

Plus: Every thing was excellent

Plus: Staff are very polite and professional. We also happen to meet the owner of the hotel in the elevator and he was very nice and welcoming. Great location and the building is a museum by itself.

Minus: The menu did not have many choices.

Minus: Mycket dålig ventilation

Plus: Staff was really good.

Minus: Breakfast was a mess, very little dishes were offered, they were fully booked and staff was very UN-organized that day, they also messed up our omelet order, we ordered milk for our coffee twice but ...

Plus: Bassängen var toppen!

Minus: Lukten på rummet

Plus: Bed comfortable. 4 great restaurants and outdoor garden bar. property amazing indoor pool ferry to old town across the street. Free transportation pass.

Plus: The location is very convenient and the view of the lake is great, especially at the restaurants. The service is very efficient and the staff are superb!

Minus: The bed and pillows may be somewhat uncomfortable.

Plus: As you would expect in a 5* Hotel, ecxcellent service, good sized room, quality bed linen and bath towels. Breakfast was expensive, but very impressive selection and beautiful presentation. It was...

Plus: AMAZING! Had my parents not speaking english and they got all the respect and have been taken care of before I arrived. Got updated from triple room to an amazing suite! Absolutely fantastic!!!

Plus: The Staff

Minus: Everything except the staff

Plus: The service was nice and they were polite and helpful

Minus: Nothing

Plus: Location and helpful and kind staff in general

Minus: The service at the restaurant il vero was very poor

Plus: excellent

Minus: boat service to transport to the old city is great

Plus: Beautiful hotel with great friendly staff. Breakfast is great with many varieties and beautiful breakfast area overlooking lake Geneva. Great location walking destince from old city, bus station and ...

Plus: 1.Grand Hotel Kempinsky is a luxury hotel, but what was more then excellent was staff attitude , help, and feeling they serve you without feeling they waiting for tips as many times I felt at other hotels, any problem at each level was answered promptly and pleasantly always over any expectations we might have. They give more then necessary on any request like our satisfaction is their only purpose. The hotel restaurants are excellent , the staff very honest in their help thinking for us benefit.We inquired for a special dish -well the waiter suggested that maybe we should share it as it might be enough for sharing.We got this italian speciality it was excellent and indeed enough for two and it was not the most expensive choice on the menu. They give us cards for public transport in Geneva good for train, bus or tram, or the boat in front of the hotel to take us over the lake in the middle of Geneva downtown.

Minus: Only point of weakness we found was the slow WIFI in our room, but instead they gave us free wired internet connection super fast both at upload and download. That served any business connection I needed.

Plus: Fabulous room and bathroom with lake vue. Complimentary water in room plus nespresso coffee machine.

Plus: Fantastic hotel and staff. Excellent location.

Plus: Every thing was great at the hotel ... Also the terrace at the 5th floor with its amazing city and lake view :)

Minus: The bed pillow I didn't like consider that they provide u with a lot of pillows options but I didn't like

Plus: One of the best locations to stay for leasure, on Lake front and in front of the park. The roof-top bar offers the best view of Geneva.

Minus: None.

Plus: The location is perfect for a person traveling for business and pleasure. Geneva downtown is on your doorsteps, as well as Geneva old town.

Minus: the standard room is very small in space. breakfast has so little variety. breakfast service is bad.

Plus: A quite exceptional hotel that never fails to provide genuinely 5 star service

Plus: Roof terrace/bar

Minus: Decor in our room was very tired and in serious need of a refurb. Bathroom door handle came off, carpet felt grubby… generally old fashioned.

Plus: The welcome of the hotel's staff - Adam who went beyond his way to make our stay special. We also appreciated very much the kindness all the other staff whether at the reception desk, concierge, ...

Minus: The size of the window in the room

Plus: Everything

Minus: Nothing

Plus: Hotel ambience and staff were excellent.

Minus: I was given a tiny dark room with no outlook

Minus: Reception is a complete mess. Constant problems with checking in and out.

Plus: Location

Plus: Location is exelent near the lake,walking was no. 1 Around hotel . Rooms nice and clean . Breakfast so much choices and best quality material Spend long time for breakfast .

Plus: Very satisfied

Minus: No parking

Minus: In order to use the Jakuzi, the visitors would need more slippers available at room or at SPA/ Fitness Center.

Plus: Gym and spa facilities were excellent!

Plus: Dinner was excellent, and so was the breakfast selection. I would visit again, but making sure I had a larger room with a bit of a seating area, The staff were very helpful and polite.

Minus: The room was a bit on the small side, The shower in the bath was tight, but they all are? At least it had a glass screen and not a clingy curtain. I was amazed that taxi's have to bump up onto ...

Plus: Everything other than breakfast.

Minus: Each morning they cleared away the buffet breakfast 20 mins. before breakfast was due to end and any request for additional items was frowned on. Each morning they did not bring items we requested and...

Plus: Hotel is convenient to the waterfront and rail station.

Minus: Hotel is in dire need of a renovation. The elevators are ancient, slow and can only manage 2 persons with baggage. Probably can't fix this...but room lock technology was not working well. For me and someone else at that same time. Rooms are clean but spartan...lacking any design creativity. Bathtub/shower is too narrow, deep and combination with a smooth floor makes for an awkward (and hazardous) in/out. For the rate I was charged, I expected much better.

Plus: Excellent breakfast and comfortable room.

Plus: Clean and quiet rooms. Friendly staffs. Free public transport during stay. Easy access to tram stops. Close distance to places of interest.

Minus: -

Plus: - clean - decent price - lots of parking nearby - good neighbourhood - well connected to public transport - free public transport pass included in booking

Minus: - there is newly renovated and 'old' rooms. the 'old' ones are not the most charming but totally fine. on the contrary, the 'old' rooms are available at lower rates.

Minus: Not a free breakfast. I thought it was on the bill and it was beautiful, but cost $ 29 euros per person. That was a surprise!

Plus: Great restaurant and lovely staff

Minus: Breakfast at 29€ Only streetparking or a discount at the public parking house.

Plus: The property had good connections with public transport and the staff were really friendly. The room was clean, quiet and bright. The common areas were nicely decorated.

Minus: The room looked a bit old and not what I was expecting in terms of decoration and size (we went for Deluxe). The 'fitness room' had just a treadmill, a bike, an elliptical and nothing else...

Plus: Every thing lovely , all friendly, nothing to much trouble

Minus: Everything

Plus: very friendly and helpful staff personnel - very cosy lounge -excellent breakfast, in particular the home made musli and variety of youghurts

Minus: the room on the 5th floor was cosy, but very small , dark, mansard -rooffed (bumped my head twice on the roof when taking out stuff of my suitcase and I am 1m62 .. - I was however very kindly ...

Plus: location...

Minus: no parking place...

Plus: We enjoyed our stay at this hotel. The staff went out of their way to help us find everything we wanted to do. We were in easy walking distance to most everything. Also close to public transportation if we wanted to use it. Our room was very comfortable with American style air conditioning which was wonderful. We asked for a courtyard room because we heard the street side could be noisy. I think anywhere in the hotel would have been fine.

Minus: Nothing we didn't like.

Plus: Perfekt läge, nära universitetet. Mycket vänlig och tillmötesgående personal. Mycket smakfull möblering och dekorering.

Plus: The staff were excellent - extremely helpful and friendly. My room was gorgeous. The hotel has just been refurbished and was beautiful throughout.

Minus: Nothing!!

Plus: View

Minus: There was no pool in hotel

Plus: Amazing service. Their staff is first rate. Newly restored rooms are beautiful and elegant.

Plus: The kindness of stuff, the room size , and the hotel location.

Minus: There was a very bad smell which makes the sleep difficult for us.

Plus: The staff were extremely friendly! We were so pleased with our stay and would recommend it to anyone who wants a top class hotel in Geneva.

Plus: The staff were absolutely the best. They learned our names immediately and made us feel as we were the only ones in the hotel. They also made great restaurant recommendations and were extremely ...

Minus: The only negative I have is the cost of the food (breakfast specifically). However, that was really the case throughout Switzerland not exclusive to Hotel de la Paix.

Plus: Great location, great view of Lake Geneva from the room, very friendly and helpful staff, great bed with lovely sheets and an overall beautiful newly renovated room.

Plus: Too much expensive comparing to facilities

Minus: Construction and renovation want announced before booking , no Bar, restaurant Just one !

Plus: Without any doubt, the best hotel staff we have ever encountered.

Minus: Hotel was under repair, no breakfast or lobby!!!!

Plus: Staff excellent very friendly proper 5 star service

Minus: They took forever to serve us dinner and we where all tired and couldn't finish our main course... This I understand is because the hotel is being renovated but the client shouldn't suffer for...

Plus: Fantastisk service. Deras personal är förstklassig. Nyrenoverade rum är vackra och eleganta.

Plus: The location was great, the staff was friendly and the design was beautiful.

Plus: The place is just wonderful. Each detail was thought of, from coffee to chocolate. We just loved it!

Minus: Nothing. The place is perfect.

Plus: The staff and facilities are top-notch; everyone there is most helpful. We have stayed there several time over the years, and it is simply excellent.

Minus: Nothing!

Plus: The hotel was very pleasant and the staff welcoming. The room well furnished and comfortable. It served its purpose (sleeping) for one night. I would return without a doubt.

Plus: Appreciated two rooms so the kids had their own room

Minus: Didn't eat at restaurant as too expensive. Construction happening nearby which started very early!

Plus: Great service, good beds, modern design

Minus: Detail; complicated to find electricity plugs

Plus: The staff was incredible! Very nice and very accommodating! Restaurants, bars and shops were all very close.

Minus: It was a bit noisy at night while trying to sleep.

Plus: Clean room

Minus: No aircon in the room. With heater on, neither can sleep with quilt on nor can sleep without the quilt. Had to open the window to let fresh air come in but had to put up with street noise.

Plus: Nice location, modern, nice gestures from the staff such as putting small bottles of water in the car before leaving, chocolate etc.

Minus: Tiny room

Plus: The location is good, less than 5min walk from the train station. Room is clean and staff was especially nice and patient.

Plus: Personalen var hjälpsam och trevlig. Fint dekorerade rum.

Minus: Jättelitet rum! Dålig utsikt.

Plus: Good extra service from reception

Minus: Minibar extremely expensive; it affects ones overall mood and feeling for the hotel.

Plus: Great location. The design is classic and old school, quite charming. Close to the both the railway station and the lake. Lots of restaurants around.

Minus: The rooms are a bit small. The lobby area could be a little more inviting.

Plus: The hotel worked hard to accommodate us. It was very comfortable.

Plus: Well located, within 5 mins to the central station. There is also a tram station right in front of the hotel. Lots of restaurants nearby. Free transportation tickets offered by the hotel (which is the...

Minus: Check-in process. Took us more than 15 mins to wait. Because the receptionist preferred guests check-out first, I understand that people might need to catch up the train or something planned. But it ...

Plus: Every thing especially the little distance from railway

Plus: The room was spacious, clean and in a great location.

Minus: It was all that we asked for--expensive, but everything is in Geneva.

Plus: The location is excellent. Not far to go on foot from the Cornavin station - from which you can go anywhere in Geneve and abroad. Not far to go Leman or 'Geneve lake' and Jet d'Eau. ...

Minus: Cant say its clean. There were some dirty spots on the towel, blanket and curtain. On weekdays there were some kind of a garage sales and street concert nearby - so up to midnight it was quite...

Minus: Not sure of the safety in that neighborhood. I would not be there by myself

Plus: Nice hotel with a convinient price for Switzerland and in central location.

Plus: Väldigt bra läge på hotellet; nära järnvägsstationen.

Plus: Really good hotel. also it's right on the bus route 5 direct from the airport. Great. Note that right next door is a supermarket, although you would know it! Go there to buy your supplies and beer...

Minus: My room was not available when I arrived, so I had a wait of an hour or so in the foyer.

Minus: I have been there during the Summer. There was no available place to hotel guest at the pool, because it's openned to the outside customers who book almost all the places.

Plus: Very peaceful and relaxing place in close proximity to Nations pavilion with parks and Ariana museum of porcelain (recommended for visit). Very convenient and fast bus connection (free of charge) with...

Minus: Limited tea/coffee making facilities in room.A couple of tea bags, two instant coffee sachets, no milk or creamer despite us asking

Plus: When we checked in they were going to upgrade us for 50 percent more. The room was incredibly noisy The staff was impeccable the room was nice but way to noisy. We hardly slept

Plus: The staff and service

Minus: The food and the food quality was very average. But taking into account the prices and the InterContinental branding, the food was very terrible. I tried a lot of the menu through room service, and was always disappointed in the quality and food prep.

Plus: Beautiful room with terrific view. Super friendly staff. High level of service received. Hotel has all the amenities you could want and is in perfect location for business and pleasure.

Minus: No complaints whatsoever except cleaning service coming to clean at end of the day when just back from conference and wanting to shower etc