Pleasant and clean with a nice location. Very expensive breakfast
atmosfär och inredning dyr frukost
Personalen var otroligt vänliga och hjälpsamma, rummen var lagomt stora, rena och fräscha. Hotellets är riktigt prisvärt, då det är dyrt att bo så centralt i Genève. Vi kommer deffenitivt att bo där i fortsättningen, när vi besöker Genève. Dyr frukost
vänlig personal , fräscha och moderna rum om man bor i rummen på baksidan av hotellet stördes man en del av ljudet från järnvägen vid sidan av
Hotellet var bra, personalen mycket trevlig och restaurangen var utmärkt, säväl bar, frukostbuffe som middag. Det enda negativa var att utsikten inte var något.
very central, nicely decorated very poor breakfast....
the traditional style the noise on the place
the staff is very kind, very good location in the city center, late check out without extra charges
The breakfast is a very poor, There is not fitness room, it don't requirements the 5 star hotel,
The room was charming, elegant - with a fireplace This was a very expensive hotel, yet the carpet in the room was worn and stained.
Trevligt hotell! Bodde mot gatan men ljudisoleringen var väldigt bra så det hördes inget från någon trafik. Trevlig och hjälpsam personal. Bra med ett åkkort när man checkar in.
Reservation av en stor summa pengar gjordes på mitt konto 2010-04-01 eftersom vi hade bokat fyra rum. Pengarna har ännu inte gjorts oreserverade vilket innebär en mycket lägre kredit på mitt kort och är en nackdel för mig.
Bra läge, granne med Europcar, nära till Cornavin och restauranger och Placette. Sköna sängar och fungerande (!) AC. Priset för frukost (CHF 28,-) väl högt.
Man får valuta för pengar. Det är ett mycket trevligt hotell med bra läge mitt i centrum. Inget.
Mycket trevlig och hjälpsam personal. Nära till tågstationen. God frukostbuffe. Stort mysigt rum. Synd att frukostvärdinnorna inte talade engelska.
Service och läge
Bra med kopplade rum för familj med 4 personer. För dyr frukost.
Rummet (vi hade ett med sjöutsikt) var över förväntan, vi hade strålande utsikt över Genevesjön. Trevligt inrett och fint stort badrum. Läget - det låg i ett småskumt kvarter där det inte var helt trevligt att promenera om kvällen.
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
The bed was wonderful, The staff was very helpful. The facilities are great. The price was high but the premeir location in a cosmopolitan city masde it bearable.
good location, good view, good service stairs required to access restaurant, tiny portions in restaurant
In a hotel of this price class, a small flower, some fruit and piece of chocolate on the pillow would significantly improve the feeling.
The staff were very concerned to meet out every need. WHen we arrived there had been major road closures and we had to park our car 10 mins walk away from the hotel. At their suggestion, they went and collected the car from where we had left it and brought it back to the hotel. They also helped us with other practical questions, with commitment, initiative and imagination.
its a too expensive accomodation
large, spacious room, beautiful hotel in a very central location,Excellent service
It is an old fashioned hotel with service put at a premium. As a privately owned hotel it is unique and does not feel part of a chain.
Location and Quality of the Restuarant View from the room
The hotel room was very beautiful and the staff always wanted to attend to our every need.
The location the servis in restaurant and bar was poor, most of the young staff was unprofesional
the music in the bar in the evening was actually a disco - not exactly what you expect in a 5 star hotel. will not go again
The Hotel pw was, as always, exceptional. The room upgrade that I received made it all that much nicer. The staff always treat me like family. Even on arriving the they recognized me as a frequent guest who had simply "been away" for a while.
Bayview and Arabesque, two of the hotel's restaurants, had some of the best food I tried in Geneva. The staff was friendly and their service flawless.
location I requested a higher floor with a lake view however when i got there the gave me a room on the 1st floor with a swimming pool view so I had to go throught a hassle of changing the room.
nice room parking is very ecpensive 40 frank per night
quality of service
The room was excellent! Hotel is situated a little bit far from the main shopping street
very cordial staff, lake view from the room, the Spice Resto, wonderful natural flowers decoration everywhere. nothing wrong
Breakfast. All was so fresh and very tasty! NO
The concierge gave false/conflicting answers/suggestions most of the time.
service room service
excellent staff, very pleasant surroundings, very comfortable, room quiet. Food very good.
very very splendid hotel !!!
The pool and related facilities were very good
They liked the staff, but certain things weren't working. Roomsafe, didn't work and the pool was not heated as promised. Again the staff was very great. The insecurity about the fact that you don't know if you have a view. For the price you should have a view. I went round to ask for this and they couldn't garantuee this. Well, if you know you are full then you know how you are going to devide the rooms. All was well in the end though.
Restaurants and Business services
The location of the hotel is the best, rooms are clean and relativly new, the staff of the hotel specially the concierge Jereme and Jonathan were amazingly top class and helpfull. This was a honeymoon trip and within we have visited Rome, Capri, Venice, Geneve, and Paris. This hotel is the only hotel that didn't even bother to give us an upgrade in any way not even a better view room. Other hotel all upgrded us and one hotel gave us thier best suit and it was a 5 start hotel.
very good location the leisure facilities were closed for refurb ,also the bar and 2 of the restaraunts - we were not informed by e-mail about this
Personalen i receptionen
Det var fel på luftkonditioneringen i det rum vi fick,så vi fick flytta,men då till ett sämre rum och upplevde det lika varmt,dom sa att kunde ta tid innan det det kunde bli svalare,men då klagade vi igen och då fick vi till sist ett sovrum tillhörande en svit högst upp med tillgång till en stor takterass,så det blev vi nöjda med,fast rummet var rätt litet. Rum nr 2 vi fick var av sämre standard,gamla möbler,inga extrakuddar eller möjlighet att koka kaffe som i rum nr 1.
Det var där jag förlovade mig med min kvinna. I baren 00.01 den 28 november 2010.
Trevlig och serviceminded personal. Hårda sängar
Centralt, lätt att ta sig till
Jättetrevligt och fräscht hotell. Bra frukost - men dyr - den skulle kunna ingå i rumspriset. Vårt dubbelrum var stort och rymligt och badrummet hade både dusch och badkar. Relativt stort gym och jacuzzi och ångbastu i källaren som var väldigt fint. Lite mörkt rum. Badrummet - duschkabinen inte helt fräsch. Vårt dubbelrum hade bara ett ställ för resväska fast två skulle ha fått plats utan problem.
Hotellets belägenhet är bra. Baren samt resturangen bra.Rummen ok. Dåligt med parkering. Priset är på tok för högt.
Rummet var mycket trevligt och personalen likaså.
Rummets storlek och möblering, servering av första frukost på rummet, läget av rummet mot trädgården, läget av hotellet i staden
Rymliga och rena rum med fräscht badrum.Lugnt och cenralt läge.Hjälpsam och trevlig personal. Lukt av smält ost i receptionen som inte var så tilltalande.
Trevligt, familjärt hotel. Mycket bra restaurang. Rymliga, fina och rena hotelrum. Superfrukost som dock ej ingick i rumspriset. Nej
Location and friendliness nein
staff support, care of the gustes cooling system (there is no Air condition)
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
The location, friendliness and superb help and response of the staff
Quite inexpensive by Geneve standards, nice breakfast included, very good location.Will surely repeat this hotel.
friendly staff and multilangual Bathroom is a little small
All the staff were good and the the male manager/proprieter was exceptionally helpful and freindly. I felt very welcome at the hotel and will certainly stay there again when next I visut Geneva No
Location, location, location Better furniture
Some rooms are small
noisy traffic, electricity was off for 50 minutes one night (just our room), room was 2 single beds not a double as originally booked.
Price is good for a central Geneva hotel. Ambience was quirky (good) and in general the stay was good. No. However, the hotel is on a busy intersection so earplugs might be useful.
Good central location. Clean. Very friendly and helpful staff.
Staff were efficient, friendly and helpful
Clean room, good bed, good location, not too expensive Window right next to multiple street intersection , noisy all the time, window noise control need to be better.
Hotellet ligger mycket centralt och med vacker utsikt mot Lac Leman och Mont Blanc. Gångavstånd från centralstationen med tåg direkt till flygplatsen och många orter i Schweiz.Gångavstånd till gamla staden med många mysiga restauranger. Saknar ett gym (men man kan ju alltid springa längs sjön).
Det centrala läget. Tyst och bra rum 7:e våningen. Jag fick vad jag beställde. Bra personal.
Nära till tåg spårvagn och bussar. Nära till strandprommenad och gamla stan. Och butiker. FN-huset och botaniska trädgården. Bra! Hotellet var okey. Bra med dusch på eftermiddagen när vi hämtade bagaget, men trångt. Duschen på våningsplanet användes som förråd. Varmt på rummet (varmt ute)
Hotellet har ett utmärkt läge mittemot järnvägsstationen, och erbjuder, likt övriga hotell i Genève, gratis resande på Genèves lokaltrafik. Andra dagen av min vistelse fanns inget tvål eller schampoo. Det är svårt att få tag på elektriskadapter. Det trådlösa nätverket fungerade inte
Mycket bra läge nära järnvägsstation utan att vara störande.Nära till shopping och kommunikationer. Tyvärr fungerade inte duscharna som finns på varje våningsplan. Vi hadae 34 gr C och det hade varit skönt att kunna duscha efter utcheckning.
Nära till transporter (buss, tåg). Trevlig personal Saknade luftkonditionering
Hotellets läge. Att det saknades air condition (var där när temperaturen på dagarna låg runt 35 gradet C).
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
the room was quiet cold and noissy because of the aircondition what i could no close....
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
Convenient location Noise and vibration from electrical unit behind bed
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
good price, were able to accomodate 3 singles as requested. We arrived during Ramadam and were surprised to see breakfasts were served from 4.30am in a tiny area not equipped to handle anything like the number of guests the hotel had. Our last breakfast was standing up against a small bar area.
My lake view room. And I really enjoyed the buffet breakfast choice as a good selection was offered which was all fresh. Location as down a side street opposite a public car park.
Great location, basic and clean.
The location and the staff
front desk staff help was great breakfast was exactly the same every single day...more variety would be nice.
the rooms near to the left is nosiy the resturunt is very narrow location
Location Rooms are pretty old and shabby. Very high price compared to comfort.
Location in town centre. People were friendly and very receptive.
no availability in the evening of internet cards
Good value - best rate I could find for this level of hotel for 2 nights in suitable location. Convenient for both central station and UN agencies (especially with free travel card for the nearby tram, but only about 10 mins walk). Comfortable room with all the basic facilities (and kitchenette available). Not an attractive setting, tucked down a side-street. Can be noisy depending on location of room - I was on the 1st floor street side over the entrance and had one bad night and one peaceful night! Breakfast room very cramped and busy. Adequate for the odd night or two but wouldn't like a longer stay.
Location. Close to tram. A little bit dated and old... Could use a face lift.