Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
atmosfär och inredning dyr frukost
Pleasant and clean with a nice location. Very expensive breakfast
vänlig personal , fräscha och moderna rum om man bor i rummen på baksidan av hotellet stördes man en del av ljudet från järnvägen vid sidan av
Personalen var otroligt vänliga och hjälpsamma, rummen var lagomt stora, rena och fräscha. Hotellets är riktigt prisvärt, då det är dyrt att bo så centralt i Genève. Vi kommer deffenitivt att bo där i fortsättningen, när vi besöker Genève. Dyr frukost
Hotellet var bra, personalen mycket trevlig och restaurangen var utmärkt, säväl bar, frukostbuffe som middag. Det enda negativa var att utsikten inte var något.
Centralt, lätt att ta sig till
Det var fel på luftkonditioneringen i det rum vi fick,så vi fick flytta,men då till ett sämre rum och upplevde det lika varmt,dom sa att kunde ta tid innan det det kunde bli svalare,men då klagade vi igen och då fick vi till sist ett sovrum tillhörande en svit högst upp med tillgång till en stor takterass,så det blev vi nöjda med,fast rummet var rätt litet. Rum nr 2 vi fick var av sämre standard,gamla möbler,inga extrakuddar eller möjlighet att koka kaffe som i rum nr 1.
Personalen i receptionen
Det var där jag förlovade mig med min kvinna. I baren 00.01 den 28 november 2010.
Trevlig och serviceminded personal. Hårda sängar
Perfekt läge vid stationen. Trevlig frukost (som kostar 19 CHF) på åttonde våningen, med fantastisk utsikt. Nyrenoverat och välstädat. Ingen restaurang. Ingen bar.
Toppen centralt läge för sightseeing, shopping, lätt ta sig till flygplats. Rent, fräscht med modern stil. Mycket serviceminded kvinlig receptionist. Frukosten borde varit inkluderad i priset.
Närheten till kommunikationer
Vänligt bemötande i reception när jag anlände för check in för att direkt bli upphämtad för representationsmiddag av affärspartner. Hög ljudnivå på värme/ac anläggning.Väl isoöerade fönster mot järnvägen.
vänligt bemötande, snabb check-in och check-out, idealiskt läge i förhållande till public transport, mycket bra ljudisolering av rummet Smalt utbud av TV kanaler
comfortable rooms, nicely renovated and decorated. Inaccurate info given on their website. It said: "Wi-fi is available in the rooms and is free of charge", but when we enquired upon arrival, it actually would cost 20 chf per day for this service!
Excellent traditional restaurant with good service;convenience and location;helpful staff No
Charles on reception was fantastic at providing information on where to eat/what to see etc All fantastic
Service and quality of the room
the location (centre), the architecture, the whole picture in fact
the hotle location the services and the staff yes, the ironing board is not avialble unless you send your cloths for press in the hotle and that cost me more money ( i did not like that at all ) also the breakfast is continantal i thought it is full english breakfast every thing with extra chage
it was quiet, comfortable and completely professional. All the staff were very helpful at all times.
Superb hotel with very good restaurant and excellent staff !!!
Staying at Les Armures was a real treat. The whole ambiance and quiet, understated charm made it an unforgettable experience. Just one comment. When the hotel has created such a wonderful atmosphere throughout, eating breakfast should not be interrupted by the sound of hoovering coming from the kitchen - 2 days out of 3.
The hotel is perfectly located for all who wanna get more about old Geneva . Personel is very attentive and friendly
Breakfast. All was so fresh and very tasty! NO
The concierge gave false/conflicting answers/suggestions most of the time.
Restaurants and Business services
very very splendid hotel !!!
excellent staff, very pleasant surroundings, very comfortable, room quiet. Food very good.
1.Grand Hotel Kempinsky is a luxury hotel, but what was more then excellent was staff attitude , help, and feeling they serve you without feeling they waiting for tips as many times I felt at other hotels, any problem at each level was answered promptly and pleasantly always over any expectations we might have. They give more then necessary on any request like our satisfaction is their only purpose. The hotel restaurants are excellent , the staff very honest in their help thinking for us benefit.We inquired for a special dish -well the waiter suggested that maybe we should share it as it might be enough for sharing.We got this italian speciality it was excellent and indeed enough for two and it was not the most expensive choice on the menu. They give us cards for public transport in Geneva good for train, bus or tram, or the boat in front of the hotel to take us over the lake in the middle of Geneva downtown. Only point of weakness we found was the slow WIFI in our room, but instead they gave us free wired internet connection super fast both at upload and download. That served any business connection I needed.
service room service
They liked the staff, but certain things weren't working. Roomsafe, didn't work and the pool was not heated as promised. Again the staff was very great. The insecurity about the fact that you don't know if you have a view. For the price you should have a view. I went round to ask for this and they couldn't garantuee this. Well, if you know you are full then you know how you are going to devide the rooms. All was well in the end though.
The pool and related facilities were very good
The location of the hotel is the best, rooms are clean and relativly new, the staff of the hotel specially the concierge Jereme and Jonathan were amazingly top class and helpfull. This was a honeymoon trip and within we have visited Rome, Capri, Venice, Geneve, and Paris. This hotel is the only hotel that didn't even bother to give us an upgrade in any way not even a better view room. Other hotel all upgrded us and one hotel gave us thier best suit and it was a 5 start hotel.
very good location the leisure facilities were closed for refurb ,also the bar and 2 of the restaraunts - we were not informed by e-mail about this
the staff is very kind, very good location in the city center, late check out without extra charges
very central, nicely decorated very poor breakfast....
The breakfast is a very poor, There is not fitness room, it don't requirements the 5 star hotel,
The room was charming, elegant - with a fireplace This was a very expensive hotel, yet the carpet in the room was worn and stained.
the traditional style the noise on the place
Bra med kopplade rum för familj med 4 personer. För dyr frukost.
Service och läge
Rummet (vi hade ett med sjöutsikt) var över förväntan, vi hade strålande utsikt över Genevesjön. Trevligt inrett och fint stort badrum. Läget - det låg i ett småskumt kvarter där det inte var helt trevligt att promenera om kvällen.
staff support, care of the gustes cooling system (there is no Air condition)
The location, friendliness and superb help and response of the staff
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
Location and friendliness nein
Reservation av en stor summa pengar gjordes på mitt konto 2010-04-01 eftersom vi hade bokat fyra rum. Pengarna har ännu inte gjorts oreserverade vilket innebär en mycket lägre kredit på mitt kort och är en nackdel för mig.
Mycket trevlig och hjälpsam personal. Nära till tågstationen. God frukostbuffe. Stort mysigt rum. Synd att frukostvärdinnorna inte talade engelska.
Trevligt hotell! Bodde mot gatan men ljudisoleringen var väldigt bra så det hördes inget från någon trafik. Trevlig och hjälpsam personal. Bra med ett åkkort när man checkar in.
Man får valuta för pengar. Det är ett mycket trevligt hotell med bra läge mitt i centrum. Inget.
Bra läge, granne med Europcar, nära till Cornavin och restauranger och Placette. Sköna sängar och fungerande (!) AC. Priset för frukost (CHF 28,-) väl högt.
We had a great time, the staff were very helpful, the food is exellent, the room was very light and comfortable. In general the hotel was a very pleasant find The only thing which did not score high was the veiw from the window. It was overlooking the concrete part of the internal garden
The spa is excellent and the staff was very polite and proffesianal.All over the hotel is very good.
Everything. It was wonderful. No
the attention of the staff to their guests
Staff was friendly, knowledgeable and helpful
The hotel staff was prof and has the sence of perfect hospitallity
convenient, clean & good size bathroom
Staff were above average. Room size was good. Significant mistakes on the bill (>100CHF). Staff checked, agreed they were mistakes, and removed without problem to be fair, but surprising they'd got on there.
The restaurant (Indian) was oustanding food and service. The rooms whilst on the small side are excellent, and have the best beds, bathrooms etc. The entertainment (tv) had multiple channels in a variety of languages rather than just bbc/cnbc etc.
Very attentive staff who were most helpful. I damaged my knee skiing and the stafdf happily brought ice packs to reduce the swelling.
I was forced to wait my room up to 4:00 p.m.
The service and style other than in the restaurant The very poor service in the restaurant
The staff were very courteous. We had a nice view from our window. The lounge near the entrance is lovely but the furniture is very uncomfortable. Room 123 was nicely decorated. Room 324 less so. Both nights were disrupted by loud music from the bar below. After midnight on the 2nd night, we asked to be moved to another room. Packing our luggage and moving (into a worse room) added to the aggravation of the noise problem. We lost 4 hours sleep and received no compensation on our bill when we checked out. We would not choose this hotel again.
This is an immaculate boutique hotel. Excellent services.
the hotel is beautifully positioned at the lake right infront of the water taxi , part of the public transportation .Amazing breakfast !(not included) every hour some roomservice was given , which for us was a bit too much .
Everything The room was a bit small
very helpful staff, excellent location close to shoping, transportation and to a beutiful scenery meanly the "lake le man" rooms a little bit small
Perfect! very comfortable, very beautiful, everything is well done! no compliances at all!!
Excellent and absolutely stunning location, Windows restaurant not cheap but serves great food, convenient entertainment at leopard room till 2 a.m, staff give personal and friendly service always - we were accompanied to the up market night club across the road by a leopard room senior staff member and that's really brilliant.
location I requested a higher floor with a lake view however when i got there the gave me a room on the 1st floor with a swimming pool view so I had to go throught a hassle of changing the room.
The location the servis in restaurant and bar was poor, most of the young staff was unprofesional
The hotel room was very beautiful and the staff always wanted to attend to our every need.
very cordial staff, lake view from the room, the Spice Resto, wonderful natural flowers decoration everywhere. nothing wrong
quality of service
nice room parking is very ecpensive 40 frank per night
The room was excellent! Hotel is situated a little bit far from the main shopping street
Bayview and Arabesque, two of the hotel's restaurants, had some of the best food I tried in Geneva. The staff was friendly and their service flawless.
The Hotel pw was, as always, exceptional. The room upgrade that I received made it all that much nicer. The staff always treat me like family. Even on arriving the they recognized me as a frequent guest who had simply "been away" for a while.
the music in the bar in the evening was actually a disco - not exactly what you expect in a 5 star hotel. will not go again
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
the room was quiet cold and noissy because of the aircondition what i could no close....
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
Convenient location Noise and vibration from electrical unit behind bed
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
its a too expensive accomodation
It is an old fashioned hotel with service put at a premium. As a privately owned hotel it is unique and does not feel part of a chain.
In a hotel of this price class, a small flower, some fruit and piece of chocolate on the pillow would significantly improve the feeling.
Location and Quality of the Restuarant View from the room
The bed was wonderful, The staff was very helpful. The facilities are great. The price was high but the premeir location in a cosmopolitan city masde it bearable.
good location, good view, good service stairs required to access restaurant, tiny portions in restaurant
large, spacious room, beautiful hotel in a very central location,Excellent service
The staff were very concerned to meet out every need. WHen we arrived there had been major road closures and we had to park our car 10 mins walk away from the hotel. At their suggestion, they went and collected the car from where we had left it and brought it back to the hotel. They also helped us with other practical questions, with commitment, initiative and imagination.
Rummet var rätt så stort, sängen var skön att ligga i. När man ringde efter rumservice så kom dom snabbt. Bra restaurang med god mat och bra service. Bra frukostbuffe. Mycket liten hiss, går bara till 4:e våningen. Man får släpa sina väskor själv till 5:e våningen. Ingen hjälp med bagaget. Privat parkering finns men har man större bil så är det otroligt trångt, vi fick backa och trixa in bilen.