Everything was clean and the front desk lady was very nice. Management knows that they have a very noisy room and they still have it available (or maybe there are more?). It sounds like someone is flushing the toilet on you all night. And when you complain about it, and if the hotel is full, the manager will tell you that you can leave the hotel and they won't charge you. After a long fight with the manager (I am sure none in their vacations wants to fight) he agreed to refund 50% (I still think they should have refund 100%). However I am still waiting for that refund.
Great staff. Super nice people. The hotel itself...meh..definitely definitely not five star, perhaps not even four. Tiny room and bed so small I could barely fit. Noise from hallway came into room. I'd say it's a good four star. The bed was tiny, barely fit one person.
Only thing positive aspect is position. Hotel was very seamy, personnel unwilling and general impression gladless. Behind fridge you can find uncleared leftovers and rubbish. Stay in this hotel are folly. We travel much all the world over, but quality hereof hotel is at the most on one’s little star, rather at the level of bunkhouse.
Great location Cleaning is not good, dust on the lamps, there was no wardrobe in my room, there was nothing to dry wet clothes on. No elevator in the hotel . There was no light in the WC. I asked the maid to clean the lamp but she told me she had no tools to do so. There was like 1cm dust on it. There were insects in the bathroom at night. Tiny room with only a bed , TV and a few lamp tables.
nice room, staff and location a problem with a window that kept opening and construction noises early in the morning from a site near by
Close to cinema, theatre, restaurants , shoping, market...
details are well-thought-out. Room was small but very well-designed and attractive. Very comfortable. I highly recommend the Shenkin Hotel. needed more drawer space, more hangers for clothes
Amazing staff, great location, clean, modern Construction next door, will wake you up. Very small rooms.
Friendly and helpful staff, free car parking, all new and clean, great terrace on the roof! Not much, but the standard rooms are not very large and personally we prefer to have a toilet separated from the sleeping room
Some of the bartenders, especially Karin and Michelle, were terrific.
Great attitude. Location, design
most friendly and accomodating so that we had a good time and a good stay.
The people were absolutely lovely, they went out of thier way to help me and made sure I was as comfortable as possible
great value. right downtown. friendly and helpful staff. nice accommodations, clean. our room was a little small but very comfortable.
Free WiFi Internet & Breakfast Dust in the room :(
the staff was very friendly and helpful. breakfast should start earlier than seven o clock.the reason being is that the tour company picks you up at seven fifteen.
breakfast was a little bit odd
Noisy , room facing the street.No gym as promised in the web site.
Close to the sea with reasonable price Bathroom was a little dusty
Close to the sea (2 minutes walking)
Modern, clean and very helpful staff on reception, towels for the beach (a little walk away) and the opportunity to check out, leave your luggage, go for a swim and come back later.
Location and friendly staff Had to wait 30 minutes for my room to be ready
Staff was very helpful and easy to talk to. Ordered me a taxi to the airport at 2am. 24 hour front desk service is great. My room wasn't cleaned before my stay. There was an empty water bottle on the nightstand and the sheets and pillows had hairs on them.
Concierge service was nonpareil! During our week, they provided maps, guided tours, taxis, restaurant reservations -- and even patched up a member of our party who needed first-aid after a minor fall! The cappucino machine was available at all hours (with juice and pastries for breakfast), and an afternoon glass of Lambrusco in the comfortable lobby was most welcome. No complaints at all! Highly recommended on every score!
The staff is extremely friendly and always try to upgrade me and my girlfriend when we stay a night. The lobby is very cozy and has lots of games and reading material, plus free drinks and snacks. The rooms are extremely trendy and modern, but also comfortable. When visitors come to Tel Aviv this is the first place I send them to stay!
Loved the location, decor, amenities and bar downstairs. It probably has the best cocktail bar in all of Tel Aviv. It's chill and quiet so you can actually have a conversation. It looks like it was fully renovated not too long ago! No complaints - truly a great, lesser known hotel. Just keep it a secret so it doesn't get expensive!
It could have been better but it's O.K.
Aside from the fact that it is centrally located, this hotel has a very helpful staff A minor irritant was the tendency of the staff to forget to turn on the power in the room once the guest got in
The receptionist that we first encountered, called Arcadi, was really helpful and had such a positive and friendly attitude. His approach was a really great example of good service. No kettle in the room.
If you are on the 1st or 2nd floor then you will have to contend with the three clubs that are only a couple of doors away from the hotel. At least one of which is open util 6am.
Clean, comfortable room and nice stuff location (the hotel is located in a place where one doesn't feel comfortable after dark) and lack of parking space.
Very friendly and helpful staff. The room is nice and clean. Location - very close to the beach. Noisy at night. no window in the room, just a balcony door. Basic breakfast.
Reception staff were very helpful and friendly. I had a problem with something going missing on the flight into Tel Aviv and they helped me fax a complaint to El Al. Although clean, the decor in the room was very dated. Also, the bathroom was basic.
leaving The hotel is very poor. It is located in the roughest, red light district of Tel Aviv, above a disco. I left after one night.
excellent location, good shower, clean enough, excellent value for money. Noise of nearby clubs didn't bother me at all. Very helpful & smiley staff. I needed just clean bed & shower in good location. I get it. Not reccomended for coulples with children. If am ever in Tel -Aviv again I will stop there.
Very nice personnel and convenient hotel for those who choose value of money and do not expect luxury but a tidy place to stay for a night while enjoying signtseeings, sea and beach during a day
The staff was attentive. The price is extremely reasonable, which makes you forgive any shortcomings. The location is great--beach, market, main streets. Overall it was worth it when we were staying in Tel Aviv a night. If I'd been staying a week I might not have been as happy with it. Small rooms, which have a good amount of wear. Spring for the balcony. It's worth the money.