Hotell i Balneário Camboriú nära Santa Ines Church

Plus: The experience was very good overall, and we are very likely to come back.

Minus: The baby carriage didn't really fit in the room, but that was because they had very nicely put an extra baby bed for my little daughter.

Plus: Everything

Minus: Nothing

Plus: Location

Minus: Airconditions in rooms are 20 years old. Very loud and not pissible to sleep with them on. We had to change the room after a sleepless night. Hotel downgraded the room with no compensation. Noone speaks english.

Plus: Location

Minus: The mattress is horrible and staff a little bit rude. The breakfast is not good as well.

Plus: This hotel was a disappointment and the star rating was misleading.

Minus: Not at all a 4 start hotel and it being across the street from the beach doesn’t warrant this high rating. Parking costs extra, we were told the car would be in a garage, it wasn’t - they had it by the entry the entire time with people passing with bags/suitcases and beach items. When leaving and loading the car they didn’t pull it up to the entrance, we had to load it outside in the cramped space making sure not to hit any other cars with our bags or door. Also had to drive our own car out of that mess. The room was a big disappointment. The air conditioning I had to manually open the vent and position it by hand (the remotes for the ac and tv were very dirty and sticky too). The outside a/c unit was extremely rusty and dirty (attached photo to the review) and very noisy. The tap in the bathroom was constantly dripping. The water early in the mornings and late at night is dark brown in the sinks!!!! Breakfast was just average. Given that this is Brazil you would think at least the fruit would be fresh but no. The juices offered also tasted artificial and watered down. Selection was mostly cakes and breads but nothing really of substance. At check out, give the key cards and then hand them the beach towel cards and count them out as you hand them over. I gave the keys and towel cards back in the same envelope and the man tried to tell me I was missing a towel card (they charge you for it if you are). I wasn’t. I know ratings and expectations need to be adjusted depending on where you are traveling but this hotel was a huge waste of money and disappointment (I spent a month travelling through Brazil).

Plus: Location. Very close to various restaurants and right in front of the coast

Minus: Comfort. Rooms are "cold", not very cozy

Plus: The location.

Minus: The hotel is old, looks ugly and they pay no attention to details. Maybe typical in Brazil, but in the US most motels have better rooms and facilities. The breakfast has lousy, cheap offerings, delivered in a large room again with no charm or comfort.

Plus: Everything.. The staff was very friendly. Good view to the ocean. Was to good. And the breakfast, incredible..!

Minus: Nothing

Minus: We could hear a couple on the room next to ours talking and having intercourse the whole night long. The lay out of the beds are not well organised. The head of the beds are placed on the same wall for the neighbour room. So expect to hear your neighbours. The shower on our room also was not good. Shower placed very close to the wall. You need to be very close to the wall to have shower.

Plus: The staff is amazing, they are very polite and nice..

Minus: Nothing

Plus: Hotel is simple, but clean and confortable. Wi-Fi works just fine, but it is annoying to have to enter a 6-digit code every time you disconnect for longer than 30 min.

Minus: The reception takes too much time to check-in and check-out was not able to generate my receipt (Nota Fiscal) and did not send it to my email.

Plus: Läget, helt säkert.

Minus: De har inte strykjärn på rummen.

Plus: My fiancé and I stayed at Mercure from January 3-5, 2016. The beachfront location was outstanding. You are 30 seconds to the beach from the moment you exit the hotel.

Minus: I usually don't read into these reviews much because I think most people are overly angry when they don't need to be. But this was a very subpar trip and so I am posting a negative review for the first time. We arrived in our room and everything seemed to be satisfactory at that point. We went to the beach and returned a few hours later, and from that point on our room smelled like smoke throughout the rest of the trip. We tried to have breakfast the next day, which we thought was including but was not. (This may have been our fault for not realizing it.) However, my fiancé said that at check-in we were told breakfast went through 11AM. We arrived at 10:15AM, and were turned away as breakfast stopped at 10AM. I left the Do Not Disturb sign on our room because we were only there two days and would not need new towels or any cleaning in the room. While we were gone, the maid entered anyway. She took our bath towels and replaced them with the rough pool towels. But I am really angry at the principle that the maid entered the room while the Do Not Disturb sign was on anyway! This is ridiculous! In addition, a lightbulb socket was left empty by the staff and a valve to open the window was loose. The A/C temperature could not be adjusted. There had been some leakage from the A/C at one time and the wood surrounding the A/C was warped. (These are more minor issues, but these issues should never be seen at a place that strives to be a four-star hotel.) We brought the issues to the attention of the woman who checked us out of the hotel. She made note of the issues. No discount was offered. At US $150, this was the most expensive hotel in town and I selected this one because I wanted to show my fiancé to have a four-star experience. We received a two-star experience and I should have booked my next choice for hotel, which would have been one-third of the price.

Minus: noisy, hear everything from neighbour, nasty maid asking directly for a tip, only portuguese-spoken tv channels

Minus: Cold rooms

Plus: Room was spacious and clean. Bathroom a little small but O.K. for one person at a time. Breakfast had variety of choices. Very good coffee. Several two slice toasters. Staff was fast and courteous.

Minus: Hotel not very soundproof. Was able to hear adjacent rooms taking a bath and flushing toilets. There should have been a fan in the bathroom. Duvets on beds in the tropic is ridiculous. Blankets would have been better Breakfast area had only one coffee dispenser at one end of the seating area instead of in the middle. Two dispensers would have even be better. The scrambled eggs were not properly cooked.

Plus: The beds were very comfortable

Minus: Gym was only open after 9/10, and the taxi service the hotel uses was aggressive.

Plus: Location, facilities and breakfast

Minus: Noisy neighborhood.

Plus: The breakfast was indeed very good (above average for sure). Internet worked and the location was great.

Minus: The room is small, there is no space for a 2nd bag and no room for a chair or couch. I specifically asked for a quiet room and was given a room near the kitchen (noisy after 4-5 am !), facing another building (where there was a construction going on) and the room was exactly where everybody must pass through to go to the breakfast space (near to a bridge in the 3rd floor) so it was noisy. This only shows that the staff either do not care or do not know the facility. No hangers in the bathroom. Kind of dark due to another building close by and as such, lacks light and fresh air (but I guess this is so in the whole seaside area). Glasses were not changed or cleaned every day. I also found the staff not very helpful. I wanted to make a tea and asked for hot water. The answer was I should bring down the glass provided in the room. This glass was extremely small and who drinks tea in a small glass? In short, I think it charges too much for the room that was offered. It is fine for 1-2 days and/or if you are alone but not otherwise.

Plus: The breakfast was superb and loved the central location

Plus: Excelent location close to the beach. Restaurant, shops and services in a walking distance. Great breakfast.

Minus: View of my room window. But nothing that will change my opinion to stay again.

Minus: Swiming pool was not clean. Coffee at breakfast was really bad.

Plus: Felt the staff were great & the rooms were basic but exactly what we needed.

Minus: The deco but that’s personal taste!