Heraklion hotell

Plus: Läget nära buss, färjor, affärer och restauranter. Mycket trevlig och hjälpsam personal genomgående, både på hotellet och i restauranten där vi åt en mycket god middag och drack gott vin. Rymligt rum med skönaste sängarna vi nånsin sovit i på något hotell och bästa hotellfrukosten ever!

Plus: Located across from the ferry terminal and nearby to some nice dining. The hotel is really modern and rooms are nicely done. The bed is very comfortable. Great shower and amenities. Breakfast is a buffet with make your own orange juice and option for omelettes to be made to order. Very good breakfast.

Minus: We just passed through Heraklion from Chania to get to Santorini. Did not stay there long but did not seem to be a vacation hotspot. Would prefer to not make my own orange juice.

Plus: Great service, nice room.

Minus: Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.

Plus: Loved the cookies at check in, amazing breakfast, confy bed and ammensties and modern decor. Fluffiest towels, robes and slippers! We only stayed for one night to be nearby the ferry (which we walked to)

Minus: The area didnt seem that safe - tons of grafitti and a few beggars, but We didnt feel threatened in any way.

Plus: Everything

Minus: Nothing

Plus: Very friendly staff. Clean and comfortable room. Perfect location.

Minus: Plastic bottle of water (glass bottles or jugs will be better).

Plus: The friendlyness of the staff was outstanding. The whole hotel is realy nice and the breakfast absolutely fantastic. I really do recommand this place.

Minus: There might be put a bit more attention the the windows. It's a bit loud sometimes.

Plus: Allt. Mycket bra frukost. Personalen mycket hjälpsam.

Minus: Inget negativt. Lite dyrt men det är vad du förväntar dig för ett femstjärnigt hotell.

Plus: Great rooftop with great view. Nice and friendly staff. Close to archeological museum and centre of town.

Minus: Not so much space infront of the hotel. Difficult stairs and such. Cant leave small children on the balcony because a glap where they can fall out.

Plus: Bra läge, nära till shopping och restauranter. Lyxig känsla i både rummet och baren på hotellet.

Minus: Miljön kring receptionen kändes lite tråkig, men personalen där var väldigt trevlig

Plus: Breakfast was wonderful. Plenty of a selection for everyone. We had dinner at the bar one evening, excellent! Easy walk to down town, local transportation and all the sites.

Minus: My only concern, was not enough lighting in the bathroom. Very difficult to see yourself in the mirror. Other wise accommodations were very nice.

Plus: Fantastiskt hotell med extra allt.

Minus: Man hörde flygplan lyfta och landa lite för ofta (under kvällen ca var 15:e minut), vilket störde min sömn. Men helhetsupplevelsen blev ändå utmärk.

Plus: This is an excellent hotel in a very convenient location for sight-seeing. Everything is nearby and close to the waterfront. The staff is friendly and helpful.

Minus: A bit pricey bu you would probably expect that for a five-star hotel.

Plus: The breakfast was excellent and we could park our motorcycle in the hotel parking no charge

Plus: Perfect location- help for parking the car- good breakfast- staff nice ad helping - nice roof top

Minus: Pool water very cold- room decoration really business oriented

Plus: The stuff great at their work, very agile and seamless

Plus: Läget, rummet, frukosten. Ja, det mesta var perfekt. Fin takterrass med liten pool och utsikt.

Minus: Om man störs av ljud från flygplan som landar och startar är det här fel hotell. Men jag gillade det också.

Plus: Hotellet ligger nära både hamnen och shopping. Frukosten var bra.

Minus: - Mitt rum hade en väldigt stark parfymdoft som gjorde det svårt för mig att sova. Jag skulle därför inte rekommendera hotellet till personer med astma eller allergier. (Parfymdoften tror jag kom ifrån hotellets rengöringsprodukter). - Wi-fi (som skulle ingå) fungerade inte alls. - Personalen var inte särskilt hjälpsamma när jag hade frågor om färjorna som går mellan öarna samt fick även felaktig information. Vill man ha hjälp med något så skulle jag faktiskt därför rekommendera att man istället går till närmsta butik (där man får betydligt bättre hjälp). - Poolen var inte bemannad med personal så hotellgäster lät sina barn bada i blöjor. - Kylen fyllde de på med vatten först när jag skulle checka ut. (Bodde bara på hotellet ett dygn). - Servicen sker inte automatiskt utan man behöver be om det hela tiden. - Jag förbeställde en taxi (från flygplatsen till hotellet) genom hotellet och de sa att det totalt skulle kosta 15 euro. När jag sen skulle betala för taxin till hotellet så ville de ha 20 euro och menade att 5 euro var beskattning. Varför de inte bara sa 20 euro från första början vet jag inte. Jag är van att bo på mindre och billigare hotell där jag vanligtvis får betydligt bättre service och personalen känns mer genuint trevlig. Jag förväntade mig mer av det här hotellet för det här priset.

Plus: Mysiga rum, utsikt över hamnen, balkong, vänlig och kunnig personal

Minus: Lite självmedvetet överdesignat

Minus: I reserved and paid room at a Boutique hotel. At arrival, they informed me that actually I will be located in another building. The room and the building were not at all up to the standards of a Boutique hotel. When complaining, we found not understanding. I felt simply crooked and that the advertisement did not reflect reality.

Plus: The location near the port.As we arrived, they took care of our car, it was very apreciated because it is hard to find parking in the old city of Heraklion.

Plus: Staff and breakfast and roof top restaurant. Arrangement made for us to move to another room - at extra cost - for a late checkout - much appreciated

Minus: Second morning many things at breakfast had run out

Plus: location, breakfast, staff pricever

Minus: everything was perfect

Plus: Great breakfast room, how can I say it without a contradiction: a large room but with a cosy feel when seated; a cornucopia of food choices; with staff moving efficiently and unobtrusively through the comings and goings of the clients: a pleasurable way to start the day.

Minus: Hard to say really, the original room was in a separate building across the street from the main hotel and reception area. When I logged onto the hotel WiFi app it requested a rating of the hotel experience so far: I gave it a 7/10. A while later reception got in touch and asked did I have any problems, I said the room was a little cramped. Well, after that the hotel sprung into action and changed my room and transferred my luggage to the main building. This is not a criticism as such but high praise for the staff in the hotel. Their attention to issue solving was second to none, passionate as well about their job: yes, Katerina on reception: I'm talking about you.

Plus: Did not eat breakfast there. Fair spread for breakfast...we opted to walk into the heart of the center of town where we had a great breakfast

Minus: Dark brown curtains, red walls, green tiles in bath, dimly lit room....seemed dingy, especially after arriving from Santorini Sea View room was located in their annex building which almost felt like an old apartment building with an elevator that was so small only one person at a time could use it with their luggage

Plus: Det märktes att det var ett lyxigare hotell, personalen var suverän och rummet var fantastiskt fräscht och modernt! Vi kunde inte ha önskat oss en bättre kväll samt morgon! Vi kommer definitivt att komma tillbaka

Plus: The location was very convenient to walk around port area and the breakfast was amazing. The bell hop was very helpful with our car parking and took the stress from us with the narrow streets.

Minus: Elevator was small but amusing:)

Minus: We were in the annex building - seems a little less comfortable.

Plus: All good

Minus: Nothing

Plus: Service was good. Free parking in downtown Heraklion!

Minus: Decor is strange. Towels we're old (but clean).

Plus: Very central

Minus: Pool area closed because it was out of season. It was 25 degrees during our stay so we would have enjoyed it had it been open

Plus: Close to the center and bus station

Plus: Great location, the bus stop to Knossos just in the front of the hotel, and the archaeology museum is just next to the hotel. The buffet breakfast is abundant and delicious.

Minus: The facility is a little old.

Plus: Reception staff were extremely helpful. Early breakfast (for early flight) was a very nice touch.

Minus: Nothing

Plus: The location is very good. Someone of the staff is pretty kind, including the lovely maids. The swimming pool at the rooftop is decent, though the size is not like what you can imagine from the pictures.

Minus: Not a 4 star hotel, if you remove the small swimming pool from the rooftop, the hotel could easily be rate a 3 star hotel with some plus.. The worst part are the rooms, which even though "economy", (70 euro per night for a single in June) should guarantee a minimum of confort. But those rooms have almost no windows (the only small one it had you couldn't open it because it was hitting the TV!) and by the way what they call the bright inner courtyard has nothing shining bright! Other things I hated is something in the bathtub that stopped the water from creating a lake in the bathroom while taking a shower!

Plus: Centralt beläget hotell, fin utsikt och mycket trevlig personal!

Plus: Friendly staff and a good location in town for our visit to Heraklion.

Plus: Läget vid stranden. Fantastisk saltvatten pool.

Minus: Egentligen inget som störde nämnvärt!

Plus: The location is with walking distance of the port, bus station, and local attractions. The staff was helpful in arranging an extra night there, and they were helpful in every way.

Minus: The bed was not as soft as I need with a sore back, but the room had lots of extra pillows.

Plus: Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by.

Minus: No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.

Plus: . Front desk people, . Location . Breakfast . Manager changed our room after I mentioned how horrible was the balcony view...dirty buildings and rooftops. We loved our view after the change.

Minus: . Wifi terribly unreliable . Bathtub very unsafe for seniors and disabled,... Rediculous high side of bathtub in order to get out of. Very nervous I would slip and fall

Plus: Good location. Valet parking.

Minus: Pool was closed. Recovering car was slow: only one valet in morning. There was a mix-up with my payment. My prepayment was not credited, and I had to pay with credit card again. Told that a refund would be credited but not seen yet.