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The staff was very helpfull all the time. The mornign I left, I droppoed my iPhone on the taxi and when I was checking in my bag at the airline counter. I went back to the hotel to see if the taxi was there and all the staff tried to help contacting the taxi company and the driver. They were able to get hold of him and find my cell. Honestly I thought I would not have seen the phone anymore, since it was an iPhone. I really have to thank the staff. Great job and very pleasent experience. Also the hotel is close to the airport and easy to get around town. Maybe the food is a little expensive but this is a 5 stars hotel, so I can expect it.
Friendly service, great staff, cleanliness
nearer to airport the gym
Great for an overnight layover in HCMC! Fantastic hotel close to the airport with very helpful staff.
Clean, spaciou, comfortable room. Friendly and efficient staff. Free shuttle to town center but limited schedule. Everything outstanding except the lights switches in room were confusing.
Excellent buffet breakfast. Extremely helpful and courteous staff. Can't be beat in HCMC.
Very friendly staff excellent rooms and good location near the airport. Good value airport transfers. Rooms are very quite.
Close to airport, many amenties The loby was very loud and noise filtered up to the floors, but you could not hear in the room
The hotel is very close to the airport. The employees are very nice and helpful. They provided good tours. Restaurant is good. Spa is excellent. Hotel very clean and modern. Great hotel for a great price.
The hotel look very old =(
Great location near airport. Great breakfast. Comfortable room with good amenities. Loved the benefits of the club room--like free airport shuttle. Lack of outlets for US-style plugs. They did have an adapter for one of the outlets, but it didn't allow for a grounded plug. Probably not a long term location as there didn't seem to be many restaurants nearby.
Orchid Club room seems quite good for me, clean and comfortable for a long stay. Helpful staff, more than passable English. Airport transfer + good breakfast + evening happy hours in the club + 4 pcs laundry service a day and some other things are included in the room rate. Good value pack for a business trip. Wi-Fi wasn't working in the room 724.