The hotel has its own beach. Lanai view was parking lot with plants taller than patio.
Room very nice, loved the beach. Always enjoy the jazz in the evening, location excellent.
I liked the view from our room, and the restaurant attached to the hotel had great food. the town itself was excellent and beutiful. very over priced tho. the price was very high for what you get. The staff were only alright. the front desk staff were great, but the servers in the restaurant were very unpleasant and dident seem to care. although the food was great, the servers were not.
Absolute perfect location to experience all of Key West! Big bonus having the option to enjoy the beach/ocean and the pool. Will stay here again.
The spa was terrific (we went back for seconds) and the live music at the pool-side restaurant was lovely. This hotel was a bit pricey, considering the level of service.
Inget! Små rum, minimala garderober, trångt, allmänt slitet, dåligt ventilation, går inte att öppna fönster och vädra för att få frisk luft, dåligt TV, ingen PC ansluten till Internet för gäster.
Närheten till det mesta. Att Ghost Tours företaget gör reklam om hotellet som ett spökhotell.
Attentive and responsive staff. The 4:00 am rooster, friendly bird but took his wake up service very seriously. Being located at Mallory , the 5:30 am dumpster collection finished any further attempts to remain in the comfortable bed. Great facility, noisy location.
My visit was due to a wedding I attended at the resort. Location was beautiful. Overall the staff were helpful, kind and considerate. The room housekeeper did not understand English and I was unable to get items requested of her.
Customer service and staff was excellent. The view of the Golf of Mexico was paradise.
Best location for Key West. Every thing is close by, Not cheap but worth it.Would stay there again Restaurant was closed on the last day of our stay. No idea why.
The location, decor, and service were excellent, and the amenities were most pleasant.
Room was spacious and clean. Our room had no view; we were practically on a parking lot with cars parked a few feet away. We had asked for a quiet room with a view and we were supposed to get a "view of the Old Town". "Island view" means looking out on a car park! The room had a connecting door to another room and we could hear all from next door (and they from us). Front desk staff quite rude: if you book with Booking.com, you'll automatically get the worst rooms, this is what you get if you go for their low rates..., we were told. There is no beach, just a small pool. However, we were able to leave after 2 nights.
The location was great - right near the pier and overlooking the ocean. Our room was large (we were in a 1 bedroom suite), but everything was dated in the room. Plus, I found some leftover trash from what I imagine was the previous occupant in the bedroom so seems like housekeeping was not very thorough. Staff at the front desk was ok, but not incredibly helpful, just average.
Wonderful view from the room of sunset island and sunsets, awesome pool with great drinks and bartenders that'll bring them to you in the pool, great staff, very helpful and knowledgeable, loved every minute of staying here!!! Leaving
Pool is awesome. Nice rooms. Location is also great. A little difficult to navigate hotel.
The location of the resort is better then most, the one LCD/Plasma TV in the room was nice, and the bedding was comfortable. They failed to notify us that the hotel would be under going various construction activities during our stay (water pipe repairs/changes, elevator nearest room didn't function, etc... or that we would be forced to endure daily the excruciating noise of rigs pounding in 100'+ metal beams immediately adjacent to the pool as part of pier repairs. The concierge's changed daily and apparently make a considerable amount of money from referral fees/commissions paid directly to them by vendors providing any and every type of service (boat outings, dinner reservations, car rentals, etc...) to the tourists. This resulted in Concierge B on Monday providing us completely different recommendations then Concierge A had on Saturday. This was so extreme it would have been comical had it not left me with absolutely no faith that any of them were actually interested in meeting my/our needs which is really the heart of what I did not like about this hotel and did not feel was properly represented in the comments shown on Bookings website. This was merely one stop in a lengthy vacation my wife and I took for our 15 year anniversary, but it was supposed to be the highlight as we were there for 10 days and willing to pay for the best of the best throughout. In all reality it was clear that if we had just drove up for the weekend we would have received a better rate and room.
the location is perfect, right in the heart of everything. The decorating is whimsical masking the garage. the pool area is comfortable and friendly.We were able to rent great bicycles right there.
The location was great, staff at front desk were friendly, the pool area and the rooms were all good and comfortable, bathrooms were nice. Overall very good experience The cupboards in the rooms under tv (518 and 520) were very tatty - chipped etc not good for the image and price we were paying
It was a beautiful hotel with really stunning landscaping and great pools. Pricey, but worth it in my opinion
everything is perfect! excellent place for stay! love this hotel!
The resort is broken up into small pool areas. We were given a street facing room which had road construction going on all week, making the balcony unusable and preventing sleep at night. The VACANCY sign was posted at the office. We feel they should have been sensitive to this situation and given us another room.
A very nice and charming place to stay. A great value and perfect for couples. The staff are wonderful! We will definitely be back. If you decide not to pay the $25/day to park in their spaces it can get a bit tricky to find parking.
Very little. Yet, the place appears brand new ( the pictures on booking.com are still the planning pictures). It's only attraction is that it is within walking distance from duval Street, say 15 minutes to midpoint of Duval Street. Rooms were clean and relatively spacous and internet was free. Forget about the announced 'island view' or 'pool view', to be renamed 'street view' (= no view), or 'parking lot view': indeed, two sides of the very small inner pool (area) are literally adjacent to the hotel inner parking lot. There is basically no lobby, as the small area adjacent to reception is used as a rather primitive self service breakfast area, all with plastic/foam plates and cups, with the cups for orange juice just large enough for a standard shot of whisky, but then without adding ice. No wonder they make you prepay for the stay. Certainly no resort hotel, and way overpriced ... And by the way: we had booked a "street view" and were allotted a "parking lot view" instead ( at a 20 usd rebate per night).
This hotel is brand new and the facilities are excellent. Great value.
Excellent choice for a weekend escape. Nice and clean king room at the corner of the hotel. Not too close from downtown but yet at walking distance.
The room was clean Receptionist was not pleasant, tried to ask for a different softer pillow, was told there are only the pillows in the room and there were no different than those. Not helpful at all. Breakfast was not much to much to speak of, some pastries, and over cooked hard boiled eggs. Definitely not worth the money . It was close to Duvall Street but other than that there is nothing that would compell me to stay there again!
New renovated, well equipped and really clean rooms. They've charged us a city tax twice however when we've complained they had returned one payment immediately.
Our room had a full kitchen, was very reasonably priced, and the staff was superb. They were very flexible with our arriving early and checkin out late. Everyone made the effort to look me in the eye and greeted me with a smile. Very professional. The cleaning staff started their rounds pretty early, like 9:30, and we weren't up and moving yet.
Very friendly staff, relaxing atmosphere, the best location (walking distance to Duval restaurants and galleries), cozy rooms, outdoor chairs right by your room, life music from the next door restaurant. I will definitely come back and would recommend to stay at Wicker Guesthouse . The outdoor patio looks a little old, but due to the weather specific in the Keys (rain and flooding ) I guess it's not easy to keep it at perfect condition all the time. Everything else is great.
The room was clean, nice pool area, the location was great and very friendly staffs. I'll definitely stay here again. None
First, THE LOCATION. It was perfect. Its centrally located. Everything is at walking distance (Mallory Sq., Southern most point, Duval, etc). We could even come back to the hotel in no time for a quick shower in the evening before we headed out for dinner again. The house itself is very cozy and comfortable. We were received by this very nice lady who gave us an overview of the town and the hotel. The house had this unique antique look. The room was very clean and very well maintained. We were there only for a night but i wish we had a few more days to spare. The breakfast in the morning was pretty good too. The lady serving the breakfast was very nice and polite as well. Over all we had a great time. I would definitely recommended this house for an extended stay.
Great location in the midst of the Old Town. Very nice room, helpful staff
Beautifully landscaped, wonderful room. The location is charming, quiet and private, yet only a few blocks from the main Duval Street strip. There is a scooter rental place 2 blocks away and they have bicycles for rent on-site. Delightful. Romantic.
Staff, grounds, amenities, fridge/microwave in room Not all the towels were stain-free; iron was dirty and ruined a shirt; I'm not a fan of 'continental breakfasts' as they are carb heavy and nutrient poor. But, that seems the standard in the US...too bad the standard couldn't be exceeded
Large Suite for Key West. Super clean. Location Location Location!! Nope.
Quiet. Great location. Nice staff. Very comfortable. No
The location The bed was a lil worn out.
Beautiful spacious rooms, especially for Key West, charming pool area and accommodating staff.
- General location - Pillows very hard. Mattress uncomfortable. - The weather outside was so nice that leaving windows open would be great, but with no screens on windows, choice between AC and flying insects. - I wish the site had made it clear that hotel had two set of buildings, one by the hotel office, the other across a very busy street (Eaton). Checking in and then bringing luggage back over was a little scary. Same with crossing street for breakfast.
The staff was very friendly and responsive. The breakfast was really good. I didn't think the linens were really up to the standards of an expensive hotel. There was a plastic like cover on the mattress which I couldn't stand. The staff gave me an extra comforter to cover it which made it a lot better. The pillows were hard. We had one bar of soap to share between the shower and 2 sinks. The window blinds were cheap and didn't cover the window adequately, and so much light came through from the security light that we couldn't sleep. We covered it with paper after the first night. It looked like they never cleaned behind the bathroom door.
Nice rooms, relaxing pool, good breakfast and close to Ferry terminal. distance from Duval street, little far for walking every day
Front desk was very curious and accommodating.
Room was clean and comfortable. Great location! The continental breakfast was great! The pool temperature was HOT. Why would you heat a pool in July?
Location, clean, and friendly PARKING! On street parking only, not very fun.
Staff was very helpful and friendly, room was very comfortable and clean. Would definitely stay again!
My husband and I came to Key West for a short getaway. We were very please with Ambrosia. The staff and amenities met all of our expectations. The staff was lovely, the breakfast was delicious with many hot and cold choices, the property was beautiful and quiet and we loved being only a couple of blocks from Duval street. We liked that we could relax and recharge at Ambrosia when we needed to and we could walk down to Duval street for the action. I wish we could have stayed longer.
The staff here is amazing, especially Lexi at the front desk/office. She constantly answered our questions and gave great suggestions and met all of our needs. She was extremely accommodating to things we needed while traveling with a 2.5 yr old. The rest of the staff was amazing as well, we just mainly interacted with Lexi. The rooms are very clean with comfortable beds. The hotel is very quaint with beautiful grounds and great pools. They provide a full complimentary hot breakfast which was delicious. It is very close to everything you need in town so you can walk almost everywhere! If we came back to Key West we would definitely stay at the Ambrosia again! The ONLY con I would say is that the wifi is very slow.
Location was excellent! Continental breakfast and happy hour of wine and cheese was very well done. Three flights of stairs to carry bags up and down without assistance offered. Had to pay for bike rentals from the hotel. Many places have them as a complimentary service. The tv was small and didn't rotate properly to be seen adequately from the bed.
SHORT WALK TO DUVAL AND SIGHTS OF OLD TOWN. STAFF EXTREMELY COURTEOUS AND FRIENDLY. NICE HAPPY HOUR AND CONTINENTAL BREAKFAST. ROOM WAS QUIET. NO
The staff were all pleasant and informative. Amenities just as they said. I love bananas you can add them to the free breakfast. All in all it was a very pleasant stay. I have already recomended The Cabana Inn to my son.
An amazing hotel, especially the staff does a great job! Worth the price! Ask for the receptionist, he did an outstanding great job...Without him our stay wouldn't have been so great in Key West! Thank you!
Great pool, no children,quiet. We can even manage the roosters for no kids and a real pool. :)
Cleanliness Location...when I left, there was no one available for check out
The staff were super polite! The room was not the cleanest! Hair all over bathroom. Seemed over priced as well.
It is right in the heart of the activities area. 2 blocks for bike and motorscooter rental (highly recommended as parking is almost non-existent around the tourist and activities area - but you can park a bike or scooter anyway). Or just walk another couple of blocks. The room is quaint and charming. This is a small hotel, a converted old home like many of the hotels in the old area are. The pool area is charming as well. With I think only 6 or 8 rooms, very quiet. A couple of the rooms such as ours have a private bathroom/shower, but it is down the hall. Most rooms have their own bathroom. I didn't mind the private lockable bathroom being a few feet down the hall, but my wife wasn't that fond of that aspect. There is no on-site parking - also common to those little hotels in the activities, historic and tourist district, but you can unload there. You can park your scooter there. Anyone familiar with Key West knows it is bicycle and scooter town due to limited parking everywhere. Otherwise you have to find street parking (free). We arrived late and they let us leave our car in the driveway until the next morning. For Key West, the price certainly was right and again super convenient. The BIG motels and hotels cost much more and are FAR away - not within walking distance.
Like most reviews read, the hotel is located in a convenient location near enough to walk down Duval or head to Mallory Square. There is adequate parking for guest. Rooms are clean with a modern feel. The pool is popular with guest. Although small, it kept everyone happy. Breakfast was always set up by 7 am, but it is a light breakfast. If you want something heavier, there is a Denny's nearby that you can walk to. Staff was pleasant. Breakfast could have included eggs, and the bread choices dwindled if you came late, as it was not restocked. As said above, if you are looking for a bigger breakfast just walk over to Dennys.
Really good service, clean rooms, great location. Overall nice place to stay. We had a room on the first level and you could hear every move made by the guests upstairs. Not for light sleepers.
Good location, prople lind. Bugs in the bathroom
Premises Breakfast included Mini terrace at each room Clean Location Having eggs, ham... something salty, would be a plus at breakfast minibar is empty/ no bar service around the pool Somewhat expensive
Smell of cigarette smoke in room even though the hotel is non-smoking.
Close to everything. older hotel but everything was nice. I'd stay again Had to pay for parking, the lot was one block away. No issues.
Great location right on duval st. Clean room and very helpful staff
On Duval st and close to the action. The female staff at check in was rather rude. My mom entered first as she is ill while the rest of us got the luggage. My mon asked for a place to sit and was told by the female at the desk that there was nowhere to sit. She had to sit on the stairs. There was a seating area a few steps away around the corner. The room I was first given was hot, had a leaking fridge and a trail of ants on the wall. I hope my ethnicity had nothing to do with that. Never staying in this hotel again.
Liked the location right on Duval Street and the rates. The rooms located above the pool and deck area are non smoking but because the people can smoke in the deck area under these rooms the smoke goes right up and into the ac and then filters into the room. When you enter it literally smells like someone has been smoking in the rooms. The rooms were small but for the rates that was okay. The thing I disliked most was the parking being located over a half of a block away. I think if I had none that before I booked I may have went with a different hotel, although I would have never been able to find the rates I did on a Friday night on Duval Street.
Location and clean. I have nothing negative to say about our stay at Pegasus.
The hotel is very well located. Lots of cockroaches and also they will just give you a bottle of water the day you arrive but if you stay more days they won't give you more.
Close to everything, quiet enough for its location, clean room. Nothing
Perfekt läge nära centrum, prisvärt
Man kunde få flingor istället för muffins o kakor till frukost. Två pooler med massage strålar. "närma duval street" Att de två poolerna med massagestrålar var fulla med löv och inte renoverade sedan 90 talet... Duschen var skit, funkade lika bra som en tändare under vatten.. Vattnet var lika varmt som att det känndes som att en eskimå kissade en på ryggen.. Det var skit! Fanns massa lediga rum med utgång dirrekt ttill poolområdet eller balkong. likt förbannat så fick vi ett skitrum till ett rejält överpris.. Känndes som ett hostel fast sämre.. Ac:n sitter i fönstret som man ser på actionfilmer från 80-talet och väsnades hela natten. När vi kom så gnällde han om att vi var sena och han hade förberett ett kuvert ifall han skulle hinna åka hem. Men vi kom trots allt två timmar innan, han var bara tvungen att nämna de..
Location, beautiful room, nice people, pleasant friendly staff, good breakfast, would stay again.
The staff is great. I loved the atmosphere. Half a block from duval. Very quiet and clean. Great breakfast. Happy hour was very nice. Definitely going back!!!!
The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious! Nothing
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Loved the location. Near the marina. Near Duval Street. Resturant hours during the summer were limited. Nobody cares. Restaurants are everywhere.
Room Too expensivee