Bar is cozy Food is excellent Reception areas are clean and comfortable Staff approachable and helpful Unable to open curtains in my room as peope were passing by the patio style door
Excellent hotel with great value for money. Rooms were clean and spacious.
Ease of access to the town of Killarney. Plenty of car parking. Very friendly staff and easy check in and check out
nice layout, close proximety to the town, clean rooms drink was over priced. we were not informed when we were booking in that breakfast was 10e extra each as you normally would in other hotels, hence i ended up paying 10e for 1 cup of coffee and 1 slice of toast. when we arrive the receptionist informed us that they may not have a room for us as they had given the room that had been allocated to us to somebody else.
Lovely atmosphere and rooms
The staff was very friendly and helpful. The location is excellent My wife did not like the beds. For some reason they made her back ache. I had no problems with our bed.
there seems to be old rooms and new rooms at the hotel.stayed in an old room once and it was not as nice as new rooms this time there was 2 receptionists.1 extremely pleasant male .the female receptionist wasnt very professional and i didnt like her attitude.they could not locate us because i booked on -line
Location was good. Entertainment clearly aimed at bus tour market.
It was a beautiful hotel and the staff were really pleasant. All the facilities were great and it was value for money. Yes, I think it was the noise of the lift going up and down constant. We found it very hard to sleep as it was vewry loud where we were. That was my only complaint, very annoying!
we liked the size of the hotel and the availability of both pub and restaurant.
Total upplevelse var mycket bra, trevlig personal, god mat, ett fantastiskt fint Spa och trevlig omgivning med mycket fina skogs och parkområden. Luftkonditionering på hotellrummet var obefintlig, trots att vi sa till blev det inte bättre, sängarna var mycket hårda.
staff were very friendly on arrival, breakfast was yummy - rice krispies a bit off though
the location close to the inec which we were going to was spot on, the price was fantastic and the place was very clean, staff friendly.
really lovely owner. very helpful and very spacious triple room. Killarney was fantastic!
Helpfulness and knowledgeability of the staff about what to do in the area was excellent. Restaurant guide was helpful. Breakfast was excellent! Really none - parking spaces were limited in front of b&b but we always found one.
The guesthouse had an excellent location. The staff were rude and incosiderate of the customers needs. I felt as if I was not treated as a genuine paying customer because I am only 22 and the ladies working there were in their late 50s. I wouldnt recomend it to anyone under 35.
excellent and beautiful B&B. wonderful and courteous staff. fabolous breakfast. extremely clean. woudl definately return to this B7B and woudl highly recommend it. the bed in room 117 ( not sure this is the correct number) was squeeky.
Woodlawn House was the perfect place for a long weekend away. Perfectly positioned being just a short walk into Killarney town centre. The rooms were comfortable and clean and the hotel had a lovely homely atmosphere and served amazing breakfasts. The staff were lovely and helped answer any questions about the area. Will definatley be visiting again.
very good and professional service
The room was very spacious, airy and well laid out. The beds were extremely comfortable. The bathroom was a good size and everything was immaculately clean. Very good location close to town and the INEC. Breakfast finishes at 10am even on weekends even though checkout isn't until 12 so that cut shorts a Sunday lie in!
Staff were very nice and welcoming.good to give advice.it was like staying in a small hotel rather than someones house which was great the bed was uncomfortable
My fiancée and I loved this place! The owner (Brigid) was very personable and we felt as if we could have talked to her for days. I enjoyed how quiet the hotel was due to the location (10-15 minute drive from Killarney). Breakfast was very tasty.
Very friendly and helpful staff. Scones were excellent!! Can not beat the price. Location is outstanding - quiet and very close to gap of Dunloe and Muckross. Room was very cold; therefore, difficult to take a shower unless you like it cold.
Clean, spacious rooms. Great breakfast. Close to everything you need. No Wi Fi in rooms. Bar staff not overly friendly.
A very nice hotel with friendly staff and a beautiful choice of food for breakfast and a brilliant evening meal and wine choice you could not ask for anything more. The alarm clock going off sunday morning to end the lovely weekend.
The service was excellent
There is nothing that stands out that was anything near the "best" thing during my stay but if I was pushed breakfast was good. Unfriendly staff
The staff, facilities and the breakfast Nothing
Great room, very clean. Staff unobtrusive but helpful when needed. Alcohol available from the bar in room after closing which was good as I was at a wedding. Service could have been a little quicker when ordering food from the bar, also a few orders were wrong when served.
Whole experience Leaving it!
The Brehon was a very welcoming hotel. All staff were very friendly. Rooms were of a good size and the bathroom was bigger than in a lot of other hotels. Food was excellent. Good location, about 15 mins from town centre. Overall we had a pleasant stay and would highly recommend this hotel.
Everything,it's a classy hotel No
Their attention to detail was excellent. Very friendly and efficient in all areas - girls on reception/waiters, etc. Used the Spa, and it was a beautiful experience. Would do it all again! Nothing. Whatever training was done, should be replicated in other hotels.
The hotel staff were absolutely excellent especially when they had not recieved our booking confirmation from your organisation they facilitated us and upgraded us as they were aware of how embarrassed we were when they could not find any record of our boooking
Dinner in Restaurant
hotel was very clean porter in hotel was very nice and helpful, the rooms were clean.Good location in killarney town plenty of parking room.pool and spa was very nice. breakfast wasnt great for 5 star hotel it was basic had better breakfasts in 3 star hotels and not that freindly in the morning in the breakfast room,there as a very tense atmosphere for some reason.
This hotel was luxury at its finest, the best service in reception/room and dining I would have liked to be able to make coffee in the room, but room service was very fast and pleasant. Tea/Coffee making facilities not available in the room. Even though I was led to believe I booked a smoking room this was a Non smoking Hotel which is fine, but they do not provide a sheltered available area outside to smoke. Stormy weekend I was blown away!!!
very high standard of comfort hotel in hotel; nice bar with very good bar food; good restaurant - all staff particularly helpful and courteous nothing
The staff were very friendly and made us feel very welcome. I liked the atmosphere and found the visit very relaxing.
Friendliness of Staff & level of service was exceptional No tea/coffee making facilities in room. No minibar - surprised at this for a 5 star hotel
great service. nice atmosphere.
The politeness of the staff
The room was cheap. I didn't like the attitude of the staff. I felt I was putting them out by staying there. I won't book this hotel again and I travel to Killarney frequently.
The hotel was very clean, the staff were friendly and the bar food was spot on. We ate there both nights. We were due to eat in the town on the second night but the food was so good we ate there on the second night. That breakfast finished at 10 would have rathered 10.30 or 11 at the weeekends. Breakfast was cold and we didnt eat the second morning because the first morning was so bad.
The room was nice and newly refurbished. The length of the beds in the rooms where too short.
pleasant stay value for money. This is a good base for travelling the beautiful countryside of Killarney
The room was lovely and we had breakfast brought to the room, it arrived on time and was piping hot, real treat. The receptionist could try a smile once in a while, other than that I had no complaints.
The location is excellent near to Killarney. The breakfast was great and the lobby of the hotel was impressive Heating did not come on until 7.30 pm
This hotel was great, clean and the staff were really helpfull.We will be returning again soon
Great Value for money
Pool table room food was disappointing, few staff so no breakfast left next morning despite being down 9.45. Beds too short in length which resulted in poor nights sleep, disappointing room service the next morning
comfortable, friendly hotel
atmosphere,style of the hotel. a member of housekeeping walked in on me while i was sitting on the toilet,i never even heard her coming in,no member of housekeeping,in my opinion,should have access to the rooms until after the checkout time,it was very embarrassing.
Olde world feel
The facility just outside of Killarney was amazing, the staff was top quality and accommodated all of our requests (tea by the fire, etc.), and the breakfasts were top rate.
Excellent,helpful staff; very comfortable common areas and rooms; very good restaurant; warm, homey feel; good location, and nice grounds. Internet access in common areas only. Would have preferred internet access in room.
very large room with great facalities within the room good cheep room service nice grounds
Cahernane House was our favorite accommodation during our trip to Ireland. The rooms were well appointed and spacious. Great restaurant on site and the grounds were lovely as well. Short walk to Killarney town center and great place to explore Ring of Kerry and Dingle Peninusla from. Staff was extremely gracious and helpful, especially Marion at the front desk. No complaints at all.
This hotel is part of the Manor House group in Ireland. We stayed in the old part of the house which has huge rooms with high ceilings. Our bathroom was the biggest I have ever seen. As big as most peoples' sitting rooms. The restaurant was closed for the two nights we were there but you could eat in the bar. The fact that the restaurant was closed without any proper explanation.
We enjoyed the quietness of the hotel,there was no hassel checking in, the room was clean and warm and we would stay there again. I had only one thing I did not like about the hotel and it was the coffee with the breakfast, it was served too early and by the time we got our hot food the coffee was cold and it was also too strong.
A beautiful historic manor house hotel. Nicely appointed rooms with great views of the fields & moutains of Killarney....A nice homey pub & a terrific breakfast...Mary was great as the front desk mgr...
Comfortable, well situated, and romantic. Courtious staff. Very nice. Smell of old frying oil, especially in the bar/ rest, not too strong, but there.
Staff were excellent and friendly made stay in killarney very special.
very comfortable - lots of nice touches. Only that there was no internet access due to them not having a internet cards in stock
The staff were very friendly & helpful; Great shower & loved the bath robes No tea/coffee making facilities in our room / noisy generator or fan outside our window
Loved the old, antique style of the hotel. rooms were very comfortable. Staff were very friendly and extremely helpful.
the service was great, anything we asked for was given straight away no
the breakfast and the restaurant. All was very good and the proffesionals very kindle I think the instalations are a little bit old and may be due to that, noisy
Beautiful hotel and great walking distance to center of the town.
Very comfortable, excellent room, extremely friendly staff and atmosphere, in the midst of Killarney town
A very stylish an quaint hotel with very helpful staff, and impeccable attention to detail in the room
Trevligt guesthouse/B&B. Fick mycket användbar information om sevärdheter och restauranger av den entusiastiska värdinnan vid ankomsten. Prydligt och välskött. Väldigt smal "dubbelsäng" - knappast ortopedisk vilket angavs i informationen på booking.com. Informationen ger överhuvudtaget ett intryck av större lyx än vad stället lever upp till. Skulle inte vilja kalla furumöbler av 1970-talstyp "antika", ej heller små shampoflaskor av standardtyp "luxurious toiletries". Plastmatta i badrummet.
The hosts were very helpful, considerate and friendly. The atmosphere and setting were relaxed and welcoming. The fare was sumptuous and plentiful. Highly recommended with a moderate tariff. For us, it was a very restful break during travel. Only query is that no one else had taken the time to write a review, so we did not have any reference to go by. If was a great place to stay.
Staff very good and rooms nice
Comfortable, clean room, nice breakfast. The grounds are beautiful, quite and peaceful. It's ~5 min. drive from the town centre. The owners are lovely, give us a lot useful information about the area. We loved it. Everything was fine.
Friendly staff, great communications with clients,fantastic quality irish breakfast complete with lovely home made breads jams etc.
The updated brasserie was very nice & had a wide range of choice & reasonably priced to suit all tastes. The hotle has construction work going on at the back of the hotel & the pool facilities were still under construction even though it mentioned in the website that they have both an indoor & outdoor pool. This is false advertising.
Rooms were comfortable The web site indicated that there was a a spa centre and leisure facilities available. The fact was that these would not be open until mid June and I felt that I was misled.. In addition the room that I was allocated was overlooking a building site and I was awaken by the noise at 8 o'clock in the morning by the builders. Furthermore a complaint was made to the manager .
View at breakfast, location, beautiful gardens, the lake, the spa, the whole hotel is very classy and well decorated Would've been nice to have a view of the lake for 240 euros, we were facing the tennis courts and didn't have a balcony, having to wait in line to order eggs, the hot food on the buffet didn't taste great, room and bathroom were small, front desk seemed short staffed for a Saturday
The spa was excellent,very relaxing and the scenery was superb. The only thing i thought was the price of the restaurant was a little expensive.
The Spa Facilities The room needed updating
the hotel decor, finish and ambience is great, very relaxing, the staff are very professional, accomodating and helpful. we will definately come back nothing
The scenery was fabulous and the staff was most helpful. As you enter the hotel, the view took my breathe away. We live on a mountain lake in Lake Arrowhead, California, so we were instantly at home. thanks for a great stay. My only problem was the lack of transportation into town. It was such a short distance, yet the taxis still charged $25 euros for a round trip and that is exorbitant. The hotel should have a shuttle for those who do not have a car. This situation would actually prevent us from staying again as we would stay in town to have more access to activities.
The staff went out of there way for us. Everyone was so friendly and accomodating. There was a bit of refurbishment still going on however the hotel did compensate us by upgrading our rooms and were very helpful in every way.
Gorgeous hotel, fantastic pool area, lovely staff, glorious location. Restaurant, for both breakfast and dinner, wasn't really a 5 star experience, although the prices were.
Spa, bar and restaurant facilities service at the restaurant la brasserie
Friendly and helpful staff; Good value. None
Very nice hotel, at a very reasonable price...
Good location ,nice place to relax , very good brekfast ,frendli staff.
Spacious room with good shower facilities. Breakfast was good and staffs were friendly and courteous. Cupboard do not have enough hangers but did not deliver after requested for more.
Good hotel None
Friendly staff, good breakfast, good location and good choice of room types for group.
The warmt within the building, very cosy. Didnt like the way someone barged into our room to ask were we checking out, i'll admit we were late leaving our room on check out day but she could have at least knocked first before entering. The breakfast could improve also, very basic
Great value for money. excellent breakfast. friendly helpful staff.
Very good value for money and attentive, helpful staff Shower in need of updating in one of the rooms as the water pressure was unpredictable
Very clean, staff very friendly Room only newly renovated, no T.V. remote, no bedside lamps, no clothes hangers, no tea making facilities.
Staff was very friendly and very helpful. Hotel is in a great location and the accommodations were good. Staying at Arbutus on our first night in Ireland set the perfect tone for the rest of our trip
Excellent, friendly, helpful receptionist.Beautiful room, lovely breakfast. Nil.
Receptionist could not have been more helpful. Room was clean and quiet. Decor could be improved
welcoming staff I thought it was overpriced
I think the Hotel was lovely for what it is - a reasonably priced, old hotel well located in Killarney and I enjoyed the one nights stay. Breakfast available after 10 am
This is a very well-run family hotel in the middle of Killarney. The staff are all obviously of long-standing and know there jobs thoroughly. Our very spacious room was quiet, air-conditioned, clean and well decorated, with a large and amply appointed bathroom. Very comfortable bed. Could have done with a little more storage space (E.G. chest of drawers) and the view was of a car park, but these are nitpicking complaints of a town centre hotel.
The ambience & atmosphere, friendly welcome, superb personal service by all staff, good food presented well, easy access to room for elderly companion, personal service, easily accessible parking in public car park at rear of hotel. There was nothing at all that I disliked about the hotel
Very comfortable, good music in the bar, friendly staff. No car park, however public car park at the rear of the hotel.
I like the old-fashioned look of the Arbutus Hotel, it is homely and welcoming
Central location View looked directly onto blank wall
High quality room and service .Very good retaurant.Very good spa and pool . Very nice place for a totally relaxing luxury break.
The staff are exceptionally helpful and the services are first class
The staff was very accommodating. Beautiful view of the lake. Breakfast was excellent. No complaints at all.
It was our 1st year Wedding Anniversary we were upgraded to a lakeside suite, our views from the room was absolutely fabulous breath taking views.Going to this hotel ask for a lakeside room as the views are amazing. The Spa was exceptional. What we loved about this Hotel was the staff I have never stayed in any hotel in Ireland or overseas where the staff have been so friendly. The Management should be very proud of this factor. Already planning our next trip to Aghadoe Heights.
The hotel room was very comfortable and the view of the lakes was beautiful. The staff were extremely friendly and accommodating and the Spa was wonderful.
The initial room we were allocated was shabby and needed a good clean - certainly was not five star standard. Had to be upgraded to a better room which was a suite.
very family friendly
The view was great and the room was spacious. It was quite pricey and situating right next to a big graveyard might not be everyone's cup of tea.
Efficiency, friendly staff, good service, fantastic location Vegetarian meal options at the inhotel restaurant were unimaginative for a hotel of this class!
Very friendly and accomodating staff, very comfortable surroundings fantastic food. Lovely relaxed atmosphere.Would revisit in near future
Absolutely totally relaxing.I felt that I had been there for a week not three days.
Very friendly welcome from the Host / Proprietor. Comfortable bed and clean room and bath room. Very good breakfast.
Very friendly and welcoming owner. Excellent location 5 minutes walk from town centre. Easy to find and good off-street parking. Excellent breakfast. Great value for money.
The place was beautiful! Very comfortable. Staff were friendly and offered great service.
Personal touch very friendly, easy access and very central
Excellent location, right in the centre of town, with friendly staff and good sized room. Disappointed that there were no tea making facilities in the room.
Lovely hotel very homely and cosy good sized rooms which are very clean, the breakfast is as good as they say never had a better one then there, will stay there anymore when in killarney
People, room, hospitality. Within walking distance to shops and eateries.