Britannia International Hotel Canary Wharf

Smutsigt, intill byggplatsen

Rummen är fina och maten är genomsnittlig.

Spaet är skrämmande! Poolen har ett smutsigt grepp runt kanten, ångrummet var för varmt för att användas och bastun var för cool för att svettas! Du måste betala extra för att använda spaet och vi blev uppbädda av personalen när vi klagade. Vi bokade hotellet så att vi kunde besöka spaet och vi var mycket besvikna. Det bör också noteras att vissa rum har utsikt över en byggarbetsplats så om du inte vaknar med tåg kommer du att höra tidigt på morgonen borra etc.

Not much this time round.

Overcharged and an excuse that can’t refund due to no staff. Rubbish!

Well the response of the night staff was really appreciated as they changed the room with the mouse guest to another room

İt is an awful experience, İ would like to point to several points I noted there 1-I saw a small mouse in my room twice late at night wandering between the beds and my luggage, I was really scarred and terrified 2- I have seen a trap but behind the curtain of my window which obviously was build to get this kind of rats , mice or crawling creatures , it reflects in my opinion that they are used to this kind of animals 3- the rooms were dirty full of dust and had a very bad odour , the carpets were in very poor condition and full of dust 4- I booked a room with a view instead they gave me a room far away from a nice view and very close to ongoing maintenance , that i have to sleep in very noisy environment the whole day 5- I suffered a lot getting a nap surrounded by mice , dust and noise 6- I aslo booked a room with double large bed instead they gave me a small room with two small separate bed to sleep !!! 7-there were no available room service or even reception service all the team to call for help or assistance 8-the TV screen was not working properly as the remote control was not working and not matching the TV brand !!! 9-there were very few drinks left in the room to use 10- there were very little samples of soap and shampoo left in the bathroom obviously it was really annoying to find a very small piece of soap or very Ting bottle of shampoo to use 11- I found a label in my room by the hotel staff asking their guests not to leave their valuables at the rooms , I really felt unsafe to leave my watch in the room or my luggage or laptop Mainly I don't recommend this hotel to any one

The view

The room was very hot and I could not turn down the heating

ok

long check in

Nothing, nothing, even the rug in the my room was filthy was too. Just an uncomfortable stay.

Yes !!!! WiFi can not access WhatsApp. Very deceptive hotel. Very old Stone Age amenities.

Hotel was not good ☹️ Phone was very dirty bathrooms were filthy with the dirt Furniture was torn up and Staff was not helpful when I ask them to move me to another room I would never recommend this hotel to anyone.