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Restaurant was good but too pricy. For the rest, excellent stay!
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
charming small hotel in centre of town very noisy at night
Mixture between traditional austrian style and luxury Nothing to complain
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
Great location - easy to walk to everything.
Ett underbart hotell med bästa läge mitt i gamlastaden. Mysiga gemensamhets utrymmen. Bra frukost. Charmiga rum med utmärkt standard och fräscha badrum. Mycket trevlig och hjälpsam personal.
Personal, läge, rum, frukost - allt var perfekt!
Personalen var mycket trevliga, bra service, god frukost. Läget på hotellet var också mycket bra. Det var en familjär atmosfär på hela hotellet.
Ytterst central men ändå härlig lugnt läge,mycket vänlig och hjälpsam personal,läckert morgonmål och god mat i hotellets restaurang.Ett hotell att trivas i.
Suveränt läge mitt i gamla och bilfria stan. Med tillägg för stor rum fick vi verkligen ett stort rum, högst upp med fönster åt båda hållen utan insyn. Trevlig personal både i reception och restaurang Lite bökigt att man inte kunde köra fram med bil, men vill man bo i bilfri stadsdel så blir det ju så
Personlig och trevlig personal. Mycket bra läge. Jättebra frukost. Nej.
Mycket vänlig hjälpsam personal på detta lilla familjehotell. Hygglig frukost, bra rum. Otroligt bra läge för den som kommer för att turista, en minuts gångväg från gamla stan's centrum, högst 5 min till flera bussar till andra delar av staden. Häpnadsväckande lågt pris för läge och standard. Rekommenderas varmt! Egenligen inte, litet snopen att få betala för tepåsen (+ kaffe etc som jag inte använde) när det fanns vattenkokare på rummet.
Perfekt läge. Ingen utsikt från fönstret, man såg bara husväggen.
The lady who seems to be the owner was really kind and very efficient. Location was perfect. We did everything walking.
The last day we checked out and left our luggage at the hotel for a couple of hours, meanwhile, they realized that we had left shaving foam and some razor in our room, so they placed them in our luggage which created a problem when we were checking in at the airport, as these items are not allowed on planes. We are sure that they meant good by putting these things in our luggage but I think they should be conscious that these items are not allowed at airports
We liked the location of the hotel. Right in the middle of everything, walkable distance of all the important sites. The friendly staff helped us. It was very noisy. We had a room that was on the street and the single window let all the noise come in and since there is a restaurant on the first floor the noise was from late at night and started again very early in the morning. If I stay there again I would ask for an interior room. I would also improve the breakfast with a little more fresh fruit.
the restaurant was excellent and the staff were extremely helpful and friendly the shower soaked the bathroom floor
Good design, comfortable Poor quality of breakfast, lack of space
It was right in the heart of everything, but a cab ride from the train station. The shower had no door and the bathroom would get flooded every time we used it.
Location, decent restaurant, price No Wi-Fi, uncomfortable bed
Location, excellent service from Ulrike and the restaurant staff. Good food. Disappointed to find the spare bed propped up against our window but we moved that so not a problem
This is my third stay at this Hotel and I love the Innkeeper-Ulrike, she is charming, entertaining, always has a smile and kind word. The location of this Inn/Hotel is ideal for walking everywhere in Salzburg-it is so romantic to be in the heart of the olde city w/the Fortress high on the hill overlooking the storybook town. I highly recommend. This is not a complaint but a suggestion. Our bed was an iron canopy bed, king size, which was great but it truly needed a box spring as it was so low to the floor and was almost dangerous to get into, for fear of brusing your self on the metal- I know this is quite European, not to have a box spring but it may be the time to upgrade- We do low the the down pillows and comforters-they make it all worthwhile.
Perfect locatiin. Amazing stay. Staff was very attentive. They went out of their way to assist my mother and even drove to a local market to purchase soy milk for my breakfast. I'm in the travel industry and highly recommend this hotel
The staff was wonderful! Our room was also wonderful! We would go back here again!
even having opened a few days before my stay and not in full operation yet, the hotel is a MUST !!! just great... There is no parking at the hotel, must leave the car in a city parking lot, 5mins away, but the hotel has an agreement for its guests...
great location, service excellent, rooms interesting and comfi, no complaints whatsoever no bath, only shoer, but a good one.
Excellent location,nice staff and very good breakfast excellent
Great location, very comfortable room, good breakfast, friendly staff The parking is miles away, but I guess it's inevitable, given the hotel's location in the middle of Salzburg's pedestrian area
it is in the perfect locality for a short stay in salzburg, all the staff were fantastic and the recent refurbishment was very stylish and did not detract from the old world charm of its surroundings. a great find if you are looking for a " hip " getaway
Very friendly and accommodating staff with great restaurant recommendations. Well layed out modern rooms
The location within easy walking distance of most of the tourist sites of Saltzberg. The bathroom mirror was too high for me to see myself. I never figured out how to press the button correctly on the ground floor. I would hav eliked the dining room to be available for breakfast from 7:00 A.M.
beautiful room and very close to Christmas market Breakfast was good, can be a little bit more variation.
Staff was extremely attentive. Great looks, beautiful room and phantastic location of the hotel. Unbeatable value for money even in high season. Highly recommended. We will come again! The breakfast was relatively simple but sufficient.
Excellent location, friendly service, stylish and modern interior design No
the location and the design of the rooms. the access to the hotel is a bit tricky. the addition of hot food to the breakfast spread is highly recommended.
Läget Svart att hitta parkering. Vi beställde inte innan och fick parkera flera kilometer fran hotellet.
Bra mottagande, spännande rum, spännande miljö, bra läge. Nej.
läget badkaret i det rum vi först tilldelats fungerade inte
bra parkering ,fräscha rum , god frukost Sängbelysningen på rummet ,dåligt placerade
Läget o service, frukosten var utmärkt.Personalen var mycket trevliga förutom en person. Ja, sängen var jättehård. Mycket oväsen från gatan restauranegn nedanför o alla transporter.