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Förstklassig service Prisnivå på tjänsternai motsvarande grad. Internetservice har jag mött bättre tidigare. På många hotell får man användarnamn och lösenord vid incheckningen. Det känns naturligt i dag
Hotellet ligger mycket centralt med vacker utsikt över gamla staden. Klassisk inredning men något ojämn personal för ett "Leading hotels of the world". En av personalen I receptionen var väldigt förvirrad!
Centralt läge, bra service. I hollets beskrivning står det buss till/från flygplatsen som man tolkar - ingår som tjänst/service, men det gör det inte. Man måste ta sin egen taxi som man själv betalar för.
Otroligt bra service, hotellpersonal, rummtes renhet och fantastisk frukost. De små överraskningarna på hotellet gjorde det också ännu mer speciellt, fick både champagne och choklad. Det lilla extra för otroligt mycket.Fantastiskt bra! Nej, det var dock synd att det inte var så mycket folk på kvällarna i pianobaren samt restaurangerna.
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
Mixture between traditional austrian style and luxury Nothing to complain
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
Great location - easy to walk to everything.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
charming small hotel in centre of town very noisy at night
Restaurant was good but too pricy. For the rest, excellent stay!
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
Ett underbart hotell med bästa läge mitt i gamlastaden. Mysiga gemensamhets utrymmen. Bra frukost. Charmiga rum med utmärkt standard och fräscha badrum. Mycket trevlig och hjälpsam personal.
Suveränt läge mitt i gamla och bilfria stan. Med tillägg för stor rum fick vi verkligen ett stort rum, högst upp med fönster åt båda hållen utan insyn. Trevlig personal både i reception och restaurang Lite bökigt att man inte kunde köra fram med bil, men vill man bo i bilfri stadsdel så blir det ju så
Personal, läge, rum, frukost - allt var perfekt!
Ytterst central men ändå härlig lugnt läge,mycket vänlig och hjälpsam personal,läckert morgonmål och god mat i hotellets restaurang.Ett hotell att trivas i.
Personalen var mycket trevliga, bra service, god frukost. Läget på hotellet var också mycket bra. Det var en familjär atmosfär på hela hotellet.
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
Stadtkrug is in a great location on a quite pedestrian lane in Salzburg. Only steps to outdoor cafe's and shops as well as Mirabell Palace and garden and the river. Desk staff was quite helpful including warming up our leftover pizza from another restaurant and seating us near the window. We enjoyed the outdoor rooftop dinner of beef stroganoff and spätzle. Room was clean but small and modern.
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
A quiet, peaceful, city-centre location and a hotel with character.
Very Good Service
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
Central Location N/A
Perfekt läge. Ingen utsikt från fönstret, man såg bara husväggen.
Mycket vänlig hjälpsam personal på detta lilla familjehotell. Hygglig frukost, bra rum. Otroligt bra läge för den som kommer för att turista, en minuts gångväg från gamla stan's centrum, högst 5 min till flera bussar till andra delar av staden. Häpnadsväckande lågt pris för läge och standard. Rekommenderas varmt! Egenligen inte, litet snopen att få betala för tepåsen (+ kaffe etc som jag inte använde) när det fanns vattenkokare på rummet.
Personlig och trevlig personal. Mycket bra läge. Jättebra frukost. Nej.
The hotel was very central and had a lot of ambiance. The bar area allowed smoking which was a bit of a shock now that Britain is smoke-free!
Very nice Hotel in the best location in Salzburg.
The receptionist"Dietmar" is very nice and helpful.The location is in the heart of Salzburg, wouldnt be better than this. -
The room was great -- a studio, but it was just me, and there was enough room to spread out a bit. Stayed four nights and never felt claustrophobic. There is no concierge per se -- rather, the front desk staff acts in that capacity. I had one question that was either ignored or forgotten and got bad information about booking the shuttle to Munich. A concierge shouldn't have to google everything.
Actually not that much! The room was plain , wifi did not work and there was one laptop for all hotelguests, breakfast was a battlefield if you arrived afyer 9 am .
Extremely helpful staff Noise-spill from other rooms. Below average bathroom. Price when compared with other similar hotels in W. Europe.
Restaurant staff particularly friendly and helpful. Food (breakfast and dinner) very good and very good value. Eat outside if you can. Reception staff a bit 'stressed' [need more staff on duty at busy times]. Although our room had aircon, it didn't function fully [cool air, not cold air]. We also overheard other guests commenting on the same problem. The staff 'pretended' they didn't know of this problem. They urgently need to upgrade the aircon...for a town centre location [with the noise you would expect] you need to have the windows shut at bed time, without melting!
Location. Great staff. Breakfast buffet was amazing. Pillows are useless. Shower has a really low ceiling.
The rooms are spacious, clean and well conceived. The location is splendid. Staff is very efficient. Difficult to find your way when you arrive by car as the official address indicates Getreidegasse (pedestrian zone, no access for cars). The hotel has a second entrance at the opposite side of the building where you can shortly park the car for unloading. The public garage is very close and easy to find.
Its position. It's near the old town and you can have everything in your sight in about 5 minutes. my room (wasn't in a good spot - 1st floor) and the smell from the kitchen in the hall. The breakfast was just good but according to the room rates it should be more qualitative and rich.
Location was excellent & staff extremely friendly & happy!
Great location, very comfortable room, good breakfast, friendly staff The parking is miles away, but I guess it's inevitable, given the hotel's location in the middle of Salzburg's pedestrian area
the location and the design of the rooms. the access to the hotel is a bit tricky. the addition of hot food to the breakfast spread is highly recommended.
even having opened a few days before my stay and not in full operation yet, the hotel is a MUST !!! just great... There is no parking at the hotel, must leave the car in a city parking lot, 5mins away, but the hotel has an agreement for its guests...
Staff was extremely attentive. Great looks, beautiful room and phantastic location of the hotel. Unbeatable value for money even in high season. Highly recommended. We will come again! The breakfast was relatively simple but sufficient.
beautiful room and very close to Christmas market Breakfast was good, can be a little bit more variation.
Excellent location, friendly service, stylish and modern interior design No
The location within easy walking distance of most of the tourist sites of Saltzberg. The bathroom mirror was too high for me to see myself. I never figured out how to press the button correctly on the ground floor. I would hav eliked the dining room to be available for breakfast from 7:00 A.M.
it is in the perfect locality for a short stay in salzburg, all the staff were fantastic and the recent refurbishment was very stylish and did not detract from the old world charm of its surroundings. a great find if you are looking for a " hip " getaway
Very friendly and accommodating staff with great restaurant recommendations. Well layed out modern rooms
Excellent location,nice staff and very good breakfast excellent
great location, service excellent, rooms interesting and comfi, no complaints whatsoever no bath, only shoer, but a good one.
The last day we checked out and left our luggage at the hotel for a couple of hours, meanwhile, they realized that we had left shaving foam and some razor in our room, so they placed them in our luggage which created a problem when we were checking in at the airport, as these items are not allowed on planes. We are sure that they meant good by putting these things in our luggage but I think they should be conscious that these items are not allowed at airports
The staff was wonderful! Our room was also wonderful! We would go back here again!
We liked the location of the hotel. Right in the middle of everything, walkable distance of all the important sites. The friendly staff helped us. It was very noisy. We had a room that was on the street and the single window let all the noise come in and since there is a restaurant on the first floor the noise was from late at night and started again very early in the morning. If I stay there again I would ask for an interior room. I would also improve the breakfast with a little more fresh fruit.
the restaurant was excellent and the staff were extremely helpful and friendly the shower soaked the bathroom floor
It was right in the heart of everything, but a cab ride from the train station. The shower had no door and the bathroom would get flooded every time we used it.
Location, excellent service from Ulrike and the restaurant staff. Good food. Disappointed to find the spare bed propped up against our window but we moved that so not a problem
Perfect locatiin. Amazing stay. Staff was very attentive. They went out of their way to assist my mother and even drove to a local market to purchase soy milk for my breakfast. I'm in the travel industry and highly recommend this hotel
This is my third stay at this Hotel and I love the Innkeeper-Ulrike, she is charming, entertaining, always has a smile and kind word. The location of this Inn/Hotel is ideal for walking everywhere in Salzburg-it is so romantic to be in the heart of the olde city w/the Fortress high on the hill overlooking the storybook town. I highly recommend. This is not a complaint but a suggestion. Our bed was an iron canopy bed, king size, which was great but it truly needed a box spring as it was so low to the floor and was almost dangerous to get into, for fear of brusing your self on the metal- I know this is quite European, not to have a box spring but it may be the time to upgrade- We do low the the down pillows and comforters-they make it all worthwhile.
The lady who seems to be the owner was really kind and very efficient. Location was perfect. We did everything walking.
Good design, comfortable Poor quality of breakfast, lack of space
Location, decent restaurant, price No Wi-Fi, uncomfortable bed
Tyst läge och nära centrum. Servicemindíd personal. God frukost
Frukosten serverad och klar vid bordet i restaurangen när vi kom dit
Mycket trevligt mindre familjehotell. Beläget i Salzburgs äldre kvarter helt nära Mirabelträdgården och Mozartteum. Lugnt läge. Servicen var utmärkt och bemötandet hjärtligt. Intim atmosfär. Nära till floden och alla sevärdheter. God frukost. Prisvärt.
mycket trevligt ställe mitt i stan men på en ganska lugn gata, gångavstånd till alla sevärdheter, mycket trevlig och hjälpsam personal- Rekommenderar gärna
Bra och prisvärt alternativ mitt i det gamla Salzburg. Mycket trevlig och tillmötesgående personal.
The location for getting around Salzburg is ideal. Although it did not bother me, one should know that the church across the street rings bells from about 7AM till 10PM. If your a light sleeper, it may not be the ideal for you. But on the other hand, your in Europe and the church bells are part of the experience.
Location was good in terms of proximity to sightseeing and the bus stop. However, beware that it's across the street from a church with bells every 15-30 minutes from early morning to night. Bad wifi. The bar downstairs was very loud each night. The front desk is not staffed after 2pm - you have to go find the person at the bar next door, which they seem to care more about than the hotel. The front desk was not helpful in providing information about the city. Bathroom was not very nice.
Excellent location, spacious warm room, adequate breakfast. Staff helpful
The location and basic cleanliness are the best things this hotel has to offer The room was small and was equipped at a very minimum level. A 3star rating misrepresents what this hotel has to offer.
the staff were very friendly and helpful, the location is excellent
Location is excellent Although rooms are clean they are very basic with no tea/coffee making facilities