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Hotellet låg i bra läge för närhet till shoping. Närhet till många sevärdheter i centrum. Utanför hotellfönstret hade taxi en lokal slinga där bilarna samlades och körde fram ifrån. det blev många starter under nätterna. Fönstret kunde inte hållas öppet pga. detta trots avsaknad av airkondition.
Fint och stort rum, bra frukost. Nära till allt.
10 min promenad gågata till gamla staden, modernt inrett, parkering i garage. något spartansk frukost.
Det är ett mycket trevligt hotell och man får mycket för pengarna.
Ett prisvärt hotell med ett bra läge, nära centrum, och shopping, mycke för pengarna.
Hotellet ligger mycket centralt med vacker utsikt över gamla staden. Klassisk inredning men något ojämn personal för ett "Leading hotels of the world". En av personalen I receptionen var väldigt förvirrad!
Otroligt bra service, hotellpersonal, rummtes renhet och fantastisk frukost. De små överraskningarna på hotellet gjorde det också ännu mer speciellt, fick både champagne och choklad. Det lilla extra för otroligt mycket.Fantastiskt bra! Nej, det var dock synd att det inte var så mycket folk på kvällarna i pianobaren samt restaurangerna.
Centralt läge, bra service. I hollets beskrivning står det buss till/från flygplatsen som man tolkar - ingår som tjänst/service, men det gör det inte. Man måste ta sin egen taxi som man själv betalar för.
Förstklassig service Prisnivå på tjänsternai motsvarande grad. Internetservice har jag mött bättre tidigare. På många hotell får man användarnamn och lösenord vid incheckningen. Det känns naturligt i dag
Hteolet var perfekt beläget. Lätta att nå från flygplatsen (buss 2), gångavstånd till de sevärda delarna av staden. Toalettstädningen kunde varit bättre.
Läget samt rummen höll förväntad standard. Lyhört utifrån samt tunga dörrar som folk smällde igen sent på natten.
Hela hotellet var jätte trevligt, rummen fina och moderna (stora), nära att prommenera till gamla stan, trevligt läge, bra frukost nej
Ett mycket bra och prisvärt hotell centralt. Frukosten toppen.
Bra personlig service. Internet tillgänglighet Nej
Sköna sängar och trevlig personal
Den främsta anledningen att jag bokade detta hotell var min 8-åriga dotter som älskar att bada. Det gjorde hon tre gånger under en övernattning. Lite jobbigt att det inte fanns hiss i annexet, men det visste jag innan. Dessutom kom vi lite efter den stora frukostrusningen (strax innan kl 9), mycket var slut på frukostbordet och det tog lite tid innan de hade fyllt på igen.
Rent och snyggt. Vänlig personal. Nej allt var bra. Nästan det bästa hotell jag varit på. Jo en sak - varför kan inte TV vara på orginalspråk t.ex.filmer och naturprogram. Ingen "dubbning".
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
Restaurant was good but too pricy. For the rest, excellent stay!
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
charming small hotel in centre of town very noisy at night
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
Mixture between traditional austrian style and luxury Nothing to complain
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
Great location - easy to walk to everything.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
Service was great, and very good bed Very expensive Internet
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
the location and the rooms
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
Quietness Too small bathroom (the door opens in an awkard direction).
location, staff, cleanliness parking place was a bitt too far away
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
Very Good Service
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
Central Location N/A
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
A quiet, peaceful, city-centre location and a hotel with character.
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Bra frukost, trevlig personal, gick att få parkering gratis om man sa till vid bokning.
Centralt beläget. Saknar A/C. Var tvungen att ha öppet fönster vilket förde med sig störande ljud från trafiken utanför.Delar av frukostbuffén var ibland slut före utsatt stängningstid. Delvis trist bemötande av personalen i frukostrummet.
Centralt läge. Avsaknad av luftkonditionering och mycket störande trafikbuller. Hotellet har stort renoveringsbehov och kan på sin höjd klassas med 3 stjärnor. Trådlöst internet fungerade inte någonstans i hotellet.
Centralt Extrabädden var ej anpassad för två tonåringar
Vänlig trevlig och hjälpsam personal. Bra med gratis parkering i mitten av stan. Mysigt hotell och bra frukost. Rummet var ganska trångt och det hade varit bättre med 2 sängar istället för dubbelsäng. Någon kontakt som inte fungerade.
Personal, läge, rum, frukost - allt var perfekt!
Ett underbart hotell med bästa läge mitt i gamlastaden. Mysiga gemensamhets utrymmen. Bra frukost. Charmiga rum med utmärkt standard och fräscha badrum. Mycket trevlig och hjälpsam personal.
Personalen var mycket trevliga, bra service, god frukost. Läget på hotellet var också mycket bra. Det var en familjär atmosfär på hela hotellet.
Ytterst central men ändå härlig lugnt läge,mycket vänlig och hjälpsam personal,läckert morgonmål och god mat i hotellets restaurang.Ett hotell att trivas i.
Suveränt läge mitt i gamla och bilfria stan. Med tillägg för stor rum fick vi verkligen ett stort rum, högst upp med fönster åt båda hållen utan insyn. Trevlig personal både i reception och restaurang Lite bökigt att man inte kunde köra fram med bil, men vill man bo i bilfri stadsdel så blir det ju så
The beds were very nice and the staff were very friendly. The hotel is in a good location, walking distance to everything. The breakfast was an extra 10 euros and not worth it.....go somewhere else for breakfast.
Better Internet services
Fantastic - we really enjoyed our stay here - staff were fantastic and the rooms were very clean. Bonus was that they played sound of music every night on the TV at 8pm.
the staff was incredibly friendly and accomodating. They made the stay like a pleasant bed and breakfast atmosphere. We will come back!!
Nice view and good price The fact that there was no internet access in the rooms
Great staff - super friendly and helpful, lovely room with great view, quite location, but close to old part of city
Very professionnal poeple at reception for information and recommandation Rooms on street side are noisy, there is no air conditionned so windows have to stay opened with bus and trucks underneith
quitness, respect to the guests,
The staff was exceptional in every way. We have never stayed at a hotel anywhere in the world where the staff has been more friendly and hellpful. We only have positive things to say.
We spent only one night here as we traveled across Europe but it was well worth it. The hotel is very clean, comfortable and convenient to the sights. But the best part was Rene, the muli-lingual front desk clerk who gave us advice on what to go, when to go and how to get there. His Bavaria ticket rail advice saved us lots of commuting cash and carried forward into Germany. We watch him give advice in German and Spanish and help people with events and directions. Fantastic staff. It is not a luxery hotel very nice with the staff and location making it a great place to stay.
The hotel was in a quiet location but close enough to walk to points of interest. There were some good restaurants around and the staff gave some good pointers on where to eat.
great location, service excellent, rooms interesting and comfi, no complaints whatsoever no bath, only shoer, but a good one.
the location and the design of the rooms. the access to the hotel is a bit tricky. the addition of hot food to the breakfast spread is highly recommended.
it is in the perfect locality for a short stay in salzburg, all the staff were fantastic and the recent refurbishment was very stylish and did not detract from the old world charm of its surroundings. a great find if you are looking for a " hip " getaway
Great location, very comfortable room, good breakfast, friendly staff The parking is miles away, but I guess it's inevitable, given the hotel's location in the middle of Salzburg's pedestrian area
Excellent location,nice staff and very good breakfast excellent
even having opened a few days before my stay and not in full operation yet, the hotel is a MUST !!! just great... There is no parking at the hotel, must leave the car in a city parking lot, 5mins away, but the hotel has an agreement for its guests...
Excellent location, friendly service, stylish and modern interior design No
The location within easy walking distance of most of the tourist sites of Saltzberg. The bathroom mirror was too high for me to see myself. I never figured out how to press the button correctly on the ground floor. I would hav eliked the dining room to be available for breakfast from 7:00 A.M.
Staff was extremely attentive. Great looks, beautiful room and phantastic location of the hotel. Unbeatable value for money even in high season. Highly recommended. We will come again! The breakfast was relatively simple but sufficient.
beautiful room and very close to Christmas market Breakfast was good, can be a little bit more variation.
Very friendly and accommodating staff with great restaurant recommendations. Well layed out modern rooms
The receptionist"Dietmar" is very nice and helpful.The location is in the heart of Salzburg, wouldnt be better than this. -
The rooms are spacious, clean and well conceived. The location is splendid. Staff is very efficient. Difficult to find your way when you arrive by car as the official address indicates Getreidegasse (pedestrian zone, no access for cars). The hotel has a second entrance at the opposite side of the building where you can shortly park the car for unloading. The public garage is very close and easy to find.
The hotel was very central and had a lot of ambiance. The bar area allowed smoking which was a bit of a shock now that Britain is smoke-free!
Restaurant staff particularly friendly and helpful. Food (breakfast and dinner) very good and very good value. Eat outside if you can. Reception staff a bit 'stressed' [need more staff on duty at busy times]. Although our room had aircon, it didn't function fully [cool air, not cold air]. We also overheard other guests commenting on the same problem. The staff 'pretended' they didn't know of this problem. They urgently need to upgrade the aircon...for a town centre location [with the noise you would expect] you need to have the windows shut at bed time, without melting!
Extremely helpful staff Noise-spill from other rooms. Below average bathroom. Price when compared with other similar hotels in W. Europe.
Location was excellent & staff extremely friendly & happy!
The room was great -- a studio, but it was just me, and there was enough room to spread out a bit. Stayed four nights and never felt claustrophobic. There is no concierge per se -- rather, the front desk staff acts in that capacity. I had one question that was either ignored or forgotten and got bad information about booking the shuttle to Munich. A concierge shouldn't have to google everything.
Its position. It's near the old town and you can have everything in your sight in about 5 minutes. my room (wasn't in a good spot - 1st floor) and the smell from the kitchen in the hall. The breakfast was just good but according to the room rates it should be more qualitative and rich.
Location. Great staff. Breakfast buffet was amazing. Pillows are useless. Shower has a really low ceiling.
Very nice Hotel in the best location in Salzburg.
Actually not that much! The room was plain , wifi did not work and there was one laptop for all hotelguests, breakfast was a battlefield if you arrived afyer 9 am .