Santa Ana hotell

Plus: Free breakfast

Minus: Mildew in around the top of tub and in toilet.

Plus: Wasn't expecting much for the price, considering the location, but was surprisingly pleased. Great breakfast. Comfortable room. All the bells and whistles, including a a hairdryer in the room. ...

Minus: $8.00 for parking. Was informed of this after the fact. Had no choice but to pay, since I drove.

Plus: Love Everything

Minus: None

Plus: Close to where I want to be

Minus: Parking

Plus: Beds were comfy. Liked sofa bed in living room. Convenient amenities in spacious room: sofa bed, fridge, microwave.

Minus: Jets on whirlpool tub didn't work but possibly was told that at check in.

Plus: Food was medium at best. Bed comfortable suites were smaller than I expected

Plus: We love this hotel excellent service great rooms excellent breakfast Already trying to book for our next trip Totally worth it

Minus: Sold out with the room I book and changed me with a parking fee of $8:00

Plus: The curtesy of the front desk female clerk. Can't remember her name, very sweet and accommodating. It's the kind of person you always want to meet when you first check in.

Plus: Good breakfast and the hotel was very clean! Our room got serviced every day. Very friendly staff,always ready to help.

Minus: If you got late at the hotel ,the parking was a problem in the fact that you couldn't park the car there ,the hotel staff was parking your car somewhere else and your car was available the next ...

Plus: The beds were comfortable, and everything was clean. The breakfast was good,

Minus: I don't think they should charge for parking, it's not valet service, and the spaces are right outside the door. It's open parking, not covered or reserved.

Plus: Staff was upbeat and very personable at 11pm when I checked in. Hotel clean. Beds comfortable.

Minus: No

Plus: The staff is great, they are always pleasant.

Minus: What I didn't like is that I had to pay for parking for the last time I stayed there. I stay at this hotel pretty frequently and this was the first time I ever pod for parking. Usually I never ...

Plus: Very neat also sheets were clean and fresh

Minus: Better coffee in the room maybe and pay for parking is not the best thing in the world

Plus: The staff was very friendly, the parking attendants kept a close eye on our motorcycles, bathroom and showers were fantastic. The room itself was cozy and relaxing. There was very little to no ambient...

Minus: Nothing that I noticed was bad at all, very friendly staff, ect...

Plus: Great location

Minus: Street noise in room facing MacAurthur

Plus: The Gym

Minus: Thin walls I could hear the room next to us keeping me up

Plus: Customer Service

Minus: The noise coming from the next door rooms.

Plus: Location was right down the street from my event. Staff was friendly and helpful. Room was amazing! Safe parking and location. Exceptional quality for the price. The lobby was better quality than Starbucks.

Plus: Overall my stay there was great. Staff was very helpful and extremely professional.

Minus: No complaints

Plus: Usual Marriott consistency

Minus: No airport shuttle on weekends

Plus: the bed was comfortable, pool was warm, shower was spacious

Minus: Elevator was dirty

Plus: The staff was friendly and accommodating! They exceeded superior customer service.

Minus: Parking is limited...but parking attendants go out of their way to help you.

Plus: Very clean accommodations and friendly staff.

Minus: No

Plus: All was perfect great hotel clean & comfortable bed & all friendly professional stuff always helpful & smily

Minus: Nothing

Plus: Everything!

Minus: Nothing

Plus: Staff very friendly

Minus: Toilet sink drain in tub and towel rack didn't work. No amenities like bar or breakfast. Rates higher on booking than embassy suites which has included breakfast and happy hour

Plus: Fantastic room, amentities, guest laundry, work-out room, everything was so clean - they really know their customer service. I will definitely stay here again!

Minus: absolutely nothing.

Plus: The staff was extremely friendly and helpful. The room was very clean, and the amenities expected.

Minus: No.

Plus: Staff and clean

Plus: The staff was really nice, overall really impressed with the hotel

Minus: There was nothing I didn't like.

Plus: Bed was extremely comfortable and staff was super friendly!!!

Plus: The staff were absolutely great!

Minus: N/a

Plus: Free on-site laundry facilities were great!!

Minus: I don't have any complaints

Plus: Matt the front desk clerk was awesome

Minus: Liked everything

Plus: Great service great room easy to get in and out of. No complaints at all.

Minus: I'm on a budget so could have been Alil cheaper. But still was a great value.

Plus: Clean and convenient

Minus: They charge for parking and for the use of AMEX cards, stupid.

Plus: They accommodated my early check in request

Plus: The French toast was really good. We also enjoyed the easy check in and check out.

Minus: There was a $250.00 charge that I wasn't aware of.

Plus: Bedding was just perfect. Pretty decent size of room.

Minus: They could give another rolls of toilet paper. We only got one, it was not enough.

Plus: Room ok

Minus: No breakfast complimentary. $250 hold on cc for incidentals. Crazy. Double what the room cost. Plus $10 to park. Unheard of in suburban hotel plus front desk clerk was arrogant

Plus: Location

Minus: Parking fee

Plus: How close it is to the observatory in santa ana. The modern decoration is appealing as well.

Minus: No one turned in the items i lost in the hotel.

Plus: Lean, affordable and a very hospitable staff!

Plus: Quiet. Peaceful.

Minus: Soft pillows.

Plus: The Market was a quiet, quaint lounge that served a nice wine and a surprisingly a good meal.

Minus: We heard a lot a traffic from our room

Minus: My card was over charged.

Plus: Specially the pillows

Minus: Na/my

Minus: Booking the hotel through booking.com we were led to believe there was a free breakfast? And had no idea there was a $20 parking charge all this together added a extra $60 charge on top of what we ...

Plus: Aarrman, Diego & Sathesh who work up st the front checking people in were amazing at what they do. Welcoming me to Double Tree. Answering all questions, but also providing me with breakfast ...

Minus: Wish the fitness center was a little bigger.

Plus: It was very clean and quiet in the room.

Minus: I didn't like they charge for parking. I'm already paying to stay there.

Plus: My great vacation started with the moment I checked in and was welcomed with cookies and ended beautifully when I left and been kindly accommodated for late check out. Room and bath were sparkling and...

Plus: Good general atmosphere, good breakfast food.

Minus: Lack of freely available coffee at times! Lack of comfortable 'smoking areas' protected from elements and the lack of comfort for smokers! Hated the free 'cookie'.

Plus: Very clean. Very pretty. Good restaurant ambiance. Friendly helpful staff. Easy access / location.

Plus: Gentlemen at the restaurant for breakfast were extra nice, it feels good to leave to work with a good start

Plus: Hotel was near to places my family visited, also staff was really nice, hotel was clean, and always looking good

Plus: Front office gentleman extremely kind

Plus: Service and breakfast.

Minus: Parking card is not working.

Plus: The staff was very polite and professional. The room was clean and the bed was extremely comfortable. I truly enjoyed my stay. J wpuod definitely recommend this hotel and I will be back.

Minus: I can't think of anything that I dislike. It was a great experience for me.

Plus: Location and staff.. room was perfect

Minus: Parking!! They charge

Plus: Nice hotel.

Minus: Breakfast only until 930am

Minus: The choices for breakfast. Not vegan friendly. The floor in my room has lumbs under carpet, through out the room

Plus: Hot, made to order breakfast was awesome! The menu changed a bit over the course of our 4 night stay. We didn't use the pool but it seemed popular with other guests. Front desk staff was super ...

Minus: When I spilled some water on the carpet and went to wipe it up with a washcloth, the washcloth was very dirty to the point of grossing me out. Reminded me of why I never go barefoot in a hotel room ...

Plus: The rooms were roomy and their included breakfast was great! The pool area was nice.

Minus: Not able to grill in pool area.

Plus: The pool area was beautiful. Everything was very clean.

Minus: Paying extra for the hot breakfast.

Plus: Great breakfast

Plus: Free hot and fresh

Minus: The lock on the door was malfunctioning we had to go to the lobby 4 or 5 times to get a new key. Very inconvenient we were in another building. Got a new key and tha one didn't work the maid ...

Plus: Cinnamon Rolls

Minus: No flavored creamer for our coffee

Plus: The bed was really comfy.

Minus: My card kept deactivating. Which the problem was resolved quickly with maintenance

Plus: Awesome

Plus: Poolen. Frukosten. Parkering.

Minus: Obrukbart gym. Oväsen på natten- ngn smällde av snällare mitt i natten.

Minus: parking fee, construction

Plus: Staff was friendly. Facilities were clean.

Plus: Everything

Minus: The remodeling

Plus: The free drinks

Minus: Neighbors

Minus: I was appalled that there was a charge to park the car. Totally to make more money for the hotel with no benefit to the guest.

Plus: The bed was nice

Minus: Our room was very slanted due to the hotel settling. Also parking was horrible. Limited outside parking with very small spaces and lanes. Also an 18.00 charge

Plus: room was nice

Minus: No information on parking fees - $17 per day, did not know til we got to the hotel. This should have been informed during booking. Overcrowded, noisy, people drinking in jacuzzi. Staff did ...

Plus: Athe bed was excellent. I got a better price when I saw on my phone that the price was 124 instead of 149 the hotel was gracious and friendly I will always stay at this hotel every time I am in the ...

Minus: Really crowded for breakfast food was cold when we got to it. But I don't care this is my hotel forever. Glo

Plus: Fitness center, breakfast, parking was given to us for free

Minus: I stayed in this property in 1992, they need to renew AC, some furniture in rooms and other parts of property since it's getting old

Plus: I loved the variety of food for breakfast. All their staff are very courtesy Good location

Minus: No free parking

Plus: The room and the breakfast

Minus: no

Plus: Valet attendants were excellent and willing to go the extra mile. Well done. Front desk was courteous and cheerful each time I interacted with them.

Minus: Bathroom in the suite was extremely small for how big the rooms are. No wheelchair to be found by employees for use from valet to room. Red spots in the suite floor. A/C in room did not work well.

Plus: The room is big, and the bed is very comfortable. I planed to visit some nearby companies during this stay. The traffic is quite convenient. The overall lodging experience is wonderful.

Plus: Everything!!

Minus: Angela the lady at front was short, unfriendly and kind of rude. I had to get a different room as the initial room smelled moldy.

Plus: The bed clean and comfty

Minus: Rooms sMelle like old carpet

Plus: It has hot tub

Minus: Smell of room

Plus: Comfy bed

Minus: Door hard to open with door card

Plus: Reasonable price. Free parking and internet, good beds

Minus: No included breakfast

Plus: Hotel is easy to access from CA55. close to beach, shopping and restaurants.

Minus: Staff did not provide any upsell (because breakfast was not part of our rate it hasnot been offered to purchase it).

Plus: Close proximity to U.C.I. All of the staff were friendly and helpful.

Minus: No

Plus: Location and nice room

Minus: We got a handicapped shower in our bathroom, wished we had a regular one. Staff at restaurant seemed tired.

Plus: The staff were friendly and helpful.

Minus: Sewage odor in the bathroom sink. Room 216.

Plus: good location

Minus: room stank of something aweful opened the window but NO SCREEN room seemed old and run down

Plus: Friendly staff

Minus: Limited parking spaces.

Plus: Tony, the breakfast guy. He was very attentive and knew what we wanted as we entered for breakfast. The desk staff in general were friendly and helpful. The pond/lake was pretty the general area very nice.

Minus: Towels, each day we had to call for towels. House keeping took the used towels but didn't leave replacements. Our phone didn't work for a few days but I was able to trouble shoot it and get it working again. There were a lot of young baseball players in for a tournament and I am sure they caused problems with the towels, they would go down tho the pool and grab towels to take to the beach so a few times we had to call for towels at the pool. In the name of conservation we could re use towels but there are so few places to hang the used towels for re-use they generally ended up on the floor then house keeping would take them and not leave replacements. My teenage daughter felt like the room was to small and dark. It was kind of cramped.

Plus: I love this hotel i will stay there any time. Frontdesk personal was professional and friendly love it.

Minus: N/A

Plus: Location, the view and the beautiful decor. Made it easy to enjoy every minute.

Minus: Nothing to say

Plus: lake with walking path

Minus: one of the two elevators was broken for 5 of he 6 days I was there. Water had to be off for one full night. Very little parking available.

Minus: Stains on bed sheets

Plus: The room was nice and great quality for the reasonable price.

Minus: I wish parking were free!

Plus: My Easter

Minus: I don't understand why these random towns feel so privileged , overpriced, overrated like everything else here

Plus: Great bed and shower. Pillow options too!

Minus: Reserved a 'standard room'. Then at check in wanted to charge $10 for 2 beds... in my experience (over 2500 room nights) 'standard room' is always 2 beds. Also an additional $11 for parking. Felt like I was renting a car...

Plus: The beds were comfortable

Minus: The staff was awful! They were not friendly-including the manager on duty. In general there was a total lack of friendliness and customer appreciation.

Plus: All the staff was great to interact with very friendly and helpful.

Minus: Parking is limited and there is a $11 charge for parking not major but unexpected.

Minus: I did not like that you had to pay for wifi

Plus: Close to meeting location Friendly helpful staff

Minus: Noise from neighbors shower at midnight

Plus: Nice outdoor seating area in the courtyard with a large gas fire pit. Pool area is good size, pool was clean, plenty of lounge chairs and multiple tables with umbrellas. Free breakfast was included ...

Minus: The cover photo on the venue's booking.com page is fake and is misleading. The hotel is not located anywhere near the ocean/marina.

Plus: Was easy to find

Minus: Very loud. The room next door had the tv on for 24 hours straight. The breakfast is stand inside the office not a restaurant

Plus: Rooms were spacious and updated, very comfortable.

Minus: The shuttle driver was late in getting me to the airport which caused a bit of concern.

Plus: Sandra at front desk was great very friendly and helpful. The rooms were big and spacious super clean.

Minus: Nothing bad to say.

Plus: Clean room and nice spot for the price

Minus: The bathroom door was hard to move and being disable from my back made it impossible to pull

Plus: price was very good

Minus: Bathroom door needed reolacing An wouldn't stay open. Door on the room the chain lock had been bent Entrance to hotel rooms was accessible with coming into front desk area

Minus: The room by elevator and stairway the noise after elevator broke down.It was like big foot on top of us.We would never stay there again and we will tell everyone that we know not to stay there.

Plus: Room cleanliness was OK.

Minus: Rather small rooms. Terrible WiFi. Pool small, Jacuzzi disgustingly dirty.

Plus: Pillows, beds, people, rooms, large pool

Minus: There's a service door the employees slam that shakes the whole building

Plus: Well the room seemed pretty clean and there was a fridge and a microwave.

Minus: Dilapidated property. Going downhill. Only 1 elevator for the whole prop was working which and no hot water in the morning. Would have been nice to be able to take a shower.

Plus: The location can't be beat for those in town on business. They had just done a nice renovation too. Staff is really helpful and friendly.

Minus: I got put in one of the rooms that still had not been updated. Even then, it wasn't horrible, but there were little things like the inability to open/shut the bathroom door.

Plus: Room was just updated very nice

Minus: Old and tired hotel

Plus: The pillows could be better

Plus: Location was great! Nice big rooms lots of space!

Minus: Dirty stained carpets. The room smelled needed to be aired out.

Plus: Quiet place. Responsive Staff.

Minus: Refrigerator didn't operate correctly. Weak running and adjustment knob had fallen off. Maintenance staff had to use needle nose pliers to reset to on position.

Plus: Quick check-in. Breakfast was nice to have available. Towels were white and fluffy and room and bathroom clean. Also nice was room was available for early check in.

Minus: Room had very stale odor; no cross ventilation to freshen air. There is some room remodeling being done, which is badly needed! I travel with my well-trained pet, so appreciate that my pet was ...

Plus: Everything

Minus: Na

Plus: Staff was friendly and treated my parents with respect. they also spoke their language which was a PLUS.

Plus: location, shuttle, comfortable

Minus: our first room assignment smelled like smokers had been there, but they moved us right away.

Plus: Very nice staff

Minus: Air conditioner didn't work very well at all and bathtub was making a very loud gurgling noise all night long!!!

Plus: All the personnel extremely friendly and attentive to passenger needs

Minus: Noisy, building and facilities outdated, dim lights

Plus: I enjoyed their front desk staff. Juan and the girls working in the back were amazing and offered great customer service and help with my check-ins, answered any questions I had and offered to help me with bags as well as any other request I had. Mind you this is the front desk staff, not management or the back office. I enjoyed their renovated rooms and their location which was close to the freeway and John Wayne Airport.

Minus: So I stayed there and the hotel did nothing to help me regarding the guests next door. I made repeated and repeated attempts to call the front desk and nothing was resolved. Finally, I found out that the hotel found the two guests who were making a ruckus in the front of the hotel but did not notify the on-site security or the police. As a result, the two guest made their way back to their friends or whoever room was next door to mine. After repeated calls to the front desk at 4 AM, 4:30 AM, 4:45 AM, and 5:00 AM I had enough. The two guests were outside of my room talking loud and smoking. I then opened the door to ask them to be quiet. Words were exchanged. Next thing I know the male party had a knife in his hands. I instinctively backed up and they made their way into my room. They were obviously high on something and talking jibberish. I then tried to exit the room and was blocked. In the ensuing conversation, the male party took my Wells Fargo debit card from my room desk table which was located by the front door. He moved to the side of the room where the female was at which point I made my way to the balcony and tried to yell out through the courtyard to the front desk. At that point, they exited the room and ran off. Subsequently, I went to make a police report waited for 3 hours at the Santa Ana PD and had to leave because I had appointments. They were notified and I filed a report online in the following days. The day the incident occurred I notified the front desk and Nicole the manager accepted responsibility and told me they would do whatever it took to fix this situation and that was not how the situation should have been handled. She promised to follow up with me and she would review their policy, the calls and the video of the incident. I have not heard from her since after repeated calls and attempted calls. Nothing. At this point, I am going to you for help. I am not looking to get my money back. I don't even want a refund. I think I am being fair and reasonable in asking for a free night at a hotel of my choice. I ask for this because I think it is fair and I don't feel that I should have to pay for the night that was a nightmare considering the fact that I was robbed and the hotel was negligent in their duties and responsibilities in ensuring their guest's safety. I am asking for a room at a hotel of my choice because I feel that I deserve a little more or an upgrade because of the horrible service I received from the hotel, the hotels' negligence in handling this matter at the time, their poor follow-up and the fact that they have been dodging my calls and requests to speak with their management team since the incident occurred. I am not and could not possibly make this up. It occurred, there is proof. A police report and the Orange PD (neighboring city) actually found the guy, cited him, released him and recovered my stolen Wells Fargo card. Here is the kicker for you. The guy took my Wells Fargo card and cashed fraudulent

Plus: The STAFF!! at the front desk could not have been more courteous or helpful, she went above & beyond to accommodate my requests for early check-in! The free breakfast & cook Cathy were also AWESOME :0)

Minus: My chief complaint about the hotel was that a renovation was underway at the time I was visiting so there was quite a bit of debris and dumpsters about, however, this is all to make the hotel better, so I have no problem with that whatsoever!!!

Plus: We had a wonderful time at this hotel during our 3 night/4 day stay in Santa Ana for a family reunion. What you first notice upon arrival is how clean they keep the premises. Parking near our ...

Minus: I can´t think of anything.

Minus: Service was kinda slow but guy was super nice.

Plus: The staff was very quick to respond.

Minus: Card wouldn't work and it was after 1in the morning.

Plus: There was no continental breakfast

Minus: The price

Plus: the bed was hard and had only two pillows on the bed, close to Garden grove where we were going

Minus: absolutely no channels worth watching on tv obviously no satellite or sky

Plus: Did not know there was a restaurant at the Inn. It was a very peaceful place and the cleaning staff was respectful with our belongings in the room while we were away for them to clean.

Minus: We could not figure out how to use the tv controller and scroll through channels and we did not like the adult channel options that were always showing up when we tried to scroll to find family movies...

Plus: It was a nice place.

Minus: Terrible traffic.

Plus: Everything was clean and well maintained. The room was nicer than I expected given the price.

Minus: The staff was a bit slow and then card didn't work when we tried to reenter from getting our luggage. They fixed it and then it worked just fine. The mattress was pretty firm unfortunately and ...

Plus: The bathtub was amazing

Minus: The monitor on the tub was broken.

Plus: Room and property overall were very clean. Staff was very friendly and accommodating.

Minus: The pillows were flat and not very comfortable at all.

Plus: Attractive outside after remodel. Great TV, coffee pot, refrigerator, new countertop at sink. Shower and bed okay. Decor was okay.

Minus: Lighting was all in the ceiling (not one lamp) and dreary. No makeup light. No hair dryer. Based on how my socks looked, the plastic laminate floor had not been mopped in a while.

Minus: 1. We werent givin the room we requested 2. The room we stayed in was cleaned very well as there was hair in the shower and a half roll of toilet paper in the bathroom. And 3. This is the major one. Despite booking and paying for the room in advance through a travel site, the hotel also charged me for the stay with the card i gave them for the security hold. I have called amd left messages 3 times and still have yet to receive a refund or even a call back about the mattet.

Plus: The only thing nice I could say is the they have a refrigerator and microwave. Was was just so old and dirty and gross.

Minus: The rooms are not big and the air conditioning is in the front room and it gets so cold there and stays hot in the bedroom because the air doesn't flow there. Everything looks like it was original with the hotel which is old. The bathroom was so gross and dirty we didn't shower or give the kids a bath in the tub. It was just peeling off. We will never be staying here again!

Plus: Nazareth, the front desk lady, was exceptional

Minus: There was a suspicious guy at bottom of stairs that sneaked into property to probably sell drugs

Plus: A good place to get sleep. Bed was good and appreciated

Minus: No hair dryer, no refrigerator, no shampoo

Plus: Close to freeway

Minus: No free wifi

Minus: Bed sheets were dirty, room and like it just had 70 smokers in it. No toilet paper. Front desk attendant as rude.

Plus: Redesign the room with more like new.

Minus: Wifi is not free and no iron in the room.

Plus: Only 15 mins to the beach! We enjoyed the drive to and from Balboa Pier where I enjoyed a delicious burger at Ruby's right on the pier. As far as the room, I liked how clean it was and how easy it...

Minus: I did not like that there was no shampoo, condioner or blow dryer like the other motel 6 that we stayed in.

Plus: The room was neat, everything was oeganize.

Minus: No comment

Plus: Great remodeled rooms

Minus: No irons in the rooms and no shampoos, conditioner and hand cream. Cheap tasting coffee nothing else

Minus: Everything

Minus: Hade ingen microågsugn eller kylskåp. Luktade mycket starkt av rengöringsmedel men ändå låg det svarta hår kvar.

Plus: Location

Minus: There are roaches here

Plus: The space in room

Minus: No hot water

Plus: Beds were good room was clean near highway

Minus: The rooms were pretty plain for the price. The place seemed to be a bit sketchy

Plus: It was newly renovated. I liked that floors were laminate. I felt that made it cleaner than usual rooms with carpet

Minus: No breakfast

Plus: I like that they use clean-looking wood laminate floors instead of carpeting. Bedroom was streamlined and modern with proper lighting. Better than most other Motel 6 properties

Minus: Curtains were slashed. Door was sticky. Bathroom is outdated.

Plus: Close, fast check in and Roman and his trainer were the Best

Plus: Great front desk attitude at check in. Onsite security was on duty

Minus: Lack of food. Towels were stained

Plus: That there is no rug in the rooms

Minus: What I didn't like is there is no blow dryer nor iron. Nor shampoo

Plus: The early check in was so nice

Minus: Like this hotel. Did not like paying for Wifi. Its usually free places.

Plus: Nice staff. Nice room.

Minus: Need free wifi and a blow dryer.

Plus: ONLY hotel employee when we checked in.

Minus: We were bitten by bed bugs. Had to cut our trip short to return home and treat our bed beg bites.

Plus: Great

Minus: Great

Plus: The location is great, right in between the Discovery cube and the Mainplace mall. Close to Disneyland. The parking was ok, it got pretty full at night but the property is large so there is parking ...

Minus: The bed was very firm and a bit uncomfortable. On Saturday morning, a church group was in the meeting room upstairs and they were blaring organ music and had their microphone turned up ridiculously ...

Plus: The bed , furniture and TV are fine.

Minus: The room was non-smokers but it smells cocane or pod. The water in the water tank is leaking but Im fine with that.

Plus: I had a king size bed

Minus: The building where my room was, smelled-weird. The bed was a little worn out as you could hear the springs when i sat on it. There was a bunch of shady people walking around outside the building. ...

Plus: The staff were very nice and accommodating

Minus: The ordor inthe room was stale shelled lije dirty laudry

Plus: location was why I booked the hotel.

Minus: room was filled with little nats flying around. Found hair on bed and bathroom sink. Bedding was stained. And bathroom toilet kept running during my stay.

Minus: The Place is dirty and outdated. I asked for a non-smoking room and all rooms smell like cigarettes. I was told to open the windows by staff. Not very helpful!! Stayed for 2 days and it was very ...

Minus: The place was loud, the staff was not friendly, the room did not have the usually complimentary shower soap or shampoo neither did the front desk.

Plus: Bed was nice and big

Minus: Room has a bad smell, Cradle was old, and unconfortable

Plus: Location to where I needed to be was best feature. A few amenities that I did not expect; but pleasantly surprised to see: hair dryer in room, refrigerator and microwave! Friendly staff!

Minus: Bathroom could have been a little cleaner.

Plus: Only the locstion

Minus: The place was dirty, dark. Also smelled dank, musty, etc. Not at all pleasant. Did stay here once before, was OK, definitely not great, but this is the very last time I will stay at this ...

Plus: It was quiet, other than a little traffic noise and clean. The room worked for me. I was in town for a conference. The best part was it was right next to Polly's Pie's. Great restaurant, friendly and efficient staff. The food was great.

Minus: Some people smoking at the bottom of the stairs up to my room. I have asthma and smoke tends to set it off. Also, had an ant infestation around the toilet in the bathroom, which the hotel took care of the next day.

Plus: Location

Minus: Cleaness

Plus: There was no soap, iron or coffee. The room seemed stuffy

Minus: Nothing

Plus: no breakfast !!

Minus: their was cockroaches in the room that is nasty

Minus: Price was good. Room needs some up dating, but was clean.

Plus: I like bed and televion

Minus: The hotel no internet

Plus: Courtesy, and convenient.

Minus: Pillows kinda sucked but bed was firm and that's how I like it

Plus: Everything made for a bad stay

Minus: Air conditioner had no cover and to use it we had to put our finger inside it. No hairdryer and even if there was one the socket didn't work. The light over the sink also didn't work. We ...

Minus: The jacuzzi was not heated. I specifically booked the motel for the jacuzzi

Plus: It had a little fridge to store my daughters milk and a Microwave

Minus: The beds are too small and uncomfortable, it's in a bad area and it's way too expensive, the rooms are not worth the money you pay. I would not stay there again

Plus: I love the jacuzzi in the room very clean and good to have a get away or just relax

Minus: Location, wifi not working in room