Hotell i Shanghai nära Jing'an

Clean & big room. Comfortable interior decoration. Attitude of staff in reception isn't like 5 star hotel. Not enough hot water to take bath.

In general the hotel is well located, clean and for the time period in question (Shanghai Worl Expo), reasonably priced. Tricky as to breakfast coupon issued to guest. Assuming that breakfast is included (as I did) and if you used the coupon, hotel will charge you 170 RMB (about US$25 each) rather than the US$12 indicated by Booking.com. Front desk staff (one named "Fofanny") was rude and uncooperative and matter only get resolved thanks to Front Office Manager, Mr. Lance Mou.

The location of the hotel is very good to visit the shopping area of the city and it is not noisy at all even if close to the roadway. Staff is nice and helpful whenever their English is quite poor for a 4 stars hotel. Breakfast is not included and costs too much. Fridge bar inexistant. Room to small for being a deluxe. Then I personally did not like (my man yes of course!) the presence of too many easy going women at the bar during the night........................

Location was good. About a 10 min walk to Jingan subway. The one thing that really rubbed me the wrong way was they charged about $6 for internet in the room, but offered it for free in the lobby. However, they discouraged people from using it by placing 0 chairs in lobby, except for around a cafe with explicit signs that sitting there requires purchasing food or drinks at the cafe. Who ever heard of a hotel with 0 chairs in the lobby? It's a really cheap move.

The hotel has big rooms. The service has international standers. The workers were professional but could be nicer. The location is nice (close to the subway – 10 minutes walk). Good choice to stay (quality/price).

This hotel is neither good nor bad. Internal equipments require to be refurbished.

A good location close to shops, cafés and restaurants The breakfast buffet was lousy, and the staff not serviceminded.

This is a beautiful old-world European hotel. Our room had magnificent woodwork. The concierge was very helpful. The tub enclosure had quite a bit of mold on the tile and the ceiling. The bed was the hardest I've ever slept in. At first I had to check to see if there really was a mattress.

good location and staff a promotion in which they promised you a free upgrade in a superior class that actually they haven't done

Good location. interesting architecture and history. often difficult to communicate with staff - not many spoke English well eneough to make our requests known.

Rooms were nice and the location was perfect. Found the rooms overpriced along with the bar.