Flyg till Shanghai

Minus: I missed this flight due to the previous connecting flight being delayed

Plus: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Minus: Organisation at the airport

Plus: The crew is polite,

Plus: Everything was super fantastic

Minus: Vegetarian food could have been a little better, but it was still very good!

Plus: Good service. Nice crew.

Minus: there was 2 hours of delay and the crew didnt announce anything in english

Minus: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Plus: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Minus: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plus: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Minus: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plus: The crew were professional and courteous

Minus: Nothing, as it’s a short flight!

Plus: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Minus: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plus: All great!

Minus: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Plus: Seat was comfortable

Minus: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Plus: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Minus: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Plus: The crew was very professional and courteous.

Plus: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Minus: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Plus: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Minus: Good leg room but seats are hard as rock.

Plus: Amazing crew

Minus: At check in

Minus: Average for business class. Didn't get value

Plus: Entertainment system was decent.

Minus: Crew was pretty unfriendly abs the food was very poor.

Minus: Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

Minus: Seat didn’t recline...

Minus: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Plus: The crew and service were welcoming, caring and attentive

Minus: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Plus: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Minus: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plus: Not a lot.

Minus: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Minus: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plus: good food

Minus: the entertainment system is outdated

Plus: Entertainment system was decent.

Minus: Crew was pretty unfriendly abs the food was very poor.

Minus: No delays

Plus: the food was really good and the service was good.

Minus: the entertainment system for the trip from lhr to acc was a bit outdated

Plus: Staff

Minus: Better movies , better vegan food

Plus: The check in boarding pass is not that nice.

Minus: The boarding pass people need to improve, especially to elderly people.

Plus: Nothing

Minus: Everything

Minus: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Plus: Not a lot.

Minus: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plus: Crew great.

Minus: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Minus: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plus: The connection was way too tight.

Minus: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plus: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Minus: Great plus is a direct flight and price

Minus: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.

Minus: The crew was polite, very comforting, and smooth flight ,

Plus: The boarding was quick and easy. Comfortable seats and enough room for legs.

Minus: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.

Plus: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Minus: See above

Minus: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Plus: the food was really good and the service was good.

Minus: the entertainment system for the trip from lhr to acc was a bit outdated

Plus: good food

Minus: the entertainment system is outdated

Plus: Good food (chicken)

Minus: Seating too tight

Minus: Some form of entertainment

Minus: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Plus: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Minus: Three hour delay!

Minus: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Plus: Good crew

Minus: Some free snacks could have helped

Plus: good food

Minus: the entertainment system is outdated

Plus: Great service and yummy food.

Minus: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Minus: Could be better, say, like with Singapore Airlines..

Plus: Crew is amazing

Minus: Nothing

Minus: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup