Mycket bra och service minded personal Jag fick tårta på födelsedagen och de sjöng för mig på rummet! Men även hjälp med transporter, ett krånglande Visa kort , allt löste sig fint. Internet på rummet fungerade direkt med bra hastighet och stabilitet. Rymligt, trevligt rum. Hemsk säng, alldeles för hård. Väl solkig heltäckningsmatta, dags för tvätt. Få rum för icke-rökare.
The hotel is located near the exhibition center and very central with goog access to shopping centers and restaurants nearby. Room was big, very clean and comfortable.
Not quite up to Shangri La standards, but very good.
Clean and convenient Room a little small by Shenzhen standards.
The cleanliness and room design
The good quality of the rooms No lounge Bar for an evening drink
This hotel was wonderful, we had a great stay. The manager (Thomas) was very helpful and accomodating. We called earlier in the morning to extend our stay, and started getting phone calls about 11am asking us to check out. We informed them we called earlier, but the language barrier clearly prevented them from understanding our request. They just said "Yes, no problem" and obviously that was not the case. Either way, they were very pleasant about the misunderstanding, so be prepared to speak Chinese to them. Other than that, this hotel was amazing.
Around 8 minutes work to Metropolitan Rapid transit so quite convenient. A few food stores/restaurant at the side of the hotel. In house service for extra bath towels, shower gel, shampoo were quite prompt and excellent. Helpful staff. Hotel main Lobby cafe, must pay money to sit there. Unable to extend beyond 2 o'clock check out time despite staying there for 4 nights.
location is good lobby design is good, however, in room the interior is not good as 5 star and cost so much. Internet is chargable -- it's not so convenient as a business hotel.
Comfortable hotel about half an hour away from the airport. New and luxurous rooms. You may get this hotel at a discounted rate but the cost of drinks and food certainly compensates for that! Above average prices compared to other very good spots in China.
The room was fantastic!!
located in business area of Shenzhen, close to transport. Hotel in modern design, staffs are nice, room is clean. Overall is good for my business trip. A bit small compare to this price, buffer is expensive with very limited food.
Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing. A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
One of the best hotels I stayed in China.
Liked the pricing Service was not great, facilities kind of old and need to be renovated. Anyways, you get what you pay for. The pricing is pretty low for a JW Marriott brand. Perhaps this one was a franchise?
the whole experience was very nice. I enjoide little things they do to make you feel good.
The modern furnishing and the attentive staff. The concierge service was extremely helpful and made sure that you get what you asked for ! I was attending a conference held at the Shenzhen Conference Center. The hotel was not anywhere walking distance to the Center-a statement that was included in the conference information. Anyway, the taxi was not too expensive.
The duplex where I stayed was really much smaller than the 55 Sqm I was expecting when booking. Noisy place if you do not stay on the Garden side.Overall, very disappointing here !
Location to downtown Shenzhen is great. Large apartments. No Bar!!
Clean, value for money. Noisy.
Nice large two floor suite. The staff found one with two beds. Very helpful staff. Good internet (wired, but they included the wire) except for the usual Chinese "filtering". Close enough to the exhibition center to walk. Everything done properly, all the amenities. Would stay again. Room smelled a little of smoke, the kitchenette didn't have much cookware (that didn't matter to us). A bit hard to find, but well situated.
Great facilities, and surprised me to have a 2 storey room, with bedroom on top floor which allows me to invite guests to the living room in the bottom floor. none.