Texarkana hotell

Plus: Everything

Minus: Not enough parking

Plus: Nice location. New hotel. room was clean and had enough towels for the family. Price was reasonable.

Minus: No parking at all. I communicated to the front desk staff. RV's, U-Haul truck and boats were parked with multiple spaces. Front desk attendant suggested me to park the car in Handicap area but...

Plus: he many choices were a pleasant surprise to us.

Minus: I can't think of a thing.

Plus: Erica at the front desk was so helpful and cheerful, a pleasure to work with.

Minus: The server at breakfast was a bit grumpy and impatient.

Plus: Everything was great. Friendly staff, nice breakfast.

Minus: I would get bigger pillows! The ones on the bed were like small travel pillows! Take after Holiday Inn, there's are big and each person gets a soft and hard pillow!

Plus: Best motel we ever stayed in.

Minus: All of it.

Plus: Breakfast was standard which is great for us, it was very clean! When we checked out we asked how long y'all been open? 8 years! We felt like it had been open for 6months, this hotel is well taken...

Minus: The pillows were funky, but nothing to not go back! The plumbing was a little funny, our toilet gargled at night, which first freaked us out but once we realized the noise we ignored it

Plus: Room was perfect for us at a very reasonable rate. Breakfast was good. Pool was warm and clean. Definitely would stay again

Plus: ASked the kids, they said it was awesome Great experience

Minus: One of the kids said the pool could have been better but:we were all happy with it

Plus: the location was great, room was very clean, pool was quiet and clean, staff was friendly

Plus: Overall a great experience and met all my expectations .

Plus: This was the best hotel we stayed at on our recent 9 day vacation. This place was spotless.

Minus: The only downfall was LEAVING this hotel.

Plus: Comfy bed

Minus: Everything was ok

Plus: Very nice and helpful staff, very clean room, we ended up getting a free night stay due to a clitch in the system

Minus: Everything was great

Plus: Room was super clean.. beds were very comfortable.. loved the walk-in shower..

Minus: Breakfast buffet could have been tastier..

Plus: Convenient location off the highway. Varied selection in the breakfast bar.

Minus: Bed was not as comfortable as we have experienced at other Hampton Inns

Plus: Breakfast and coffee were good. TV had many choices. Everyone was friendly.

Minus: Small pool

Plus: Comfy beds, nice pool, lots of Southern Hospitality!

Plus: Everything was very nice and the staff was accommodating.

Minus: Drinks in the machine upstairs were out of date

Plus: The bed was very comfortable n the breakfast was great...... Waffles, fresh fruit, oatmeal, yogurt, bagels, boiled eggs n more!

Plus: Staff friendly amenities clean breakfast area very nice

Plus: Staff were extremely helpful and accommodating and the breakfast was great!!

Minus: Came up to the room on the third floor after swimming and someone had been smoking inside the hotel. So the entire third floor hallway smelled of cigarette smoke.

Plus: Mellisa and Mary in the lobby as well as all other cleaning staff where very kind, informative and helpful. The rooms where clean and in great shape. The breakfast provided was tasty.

Minus: Our room wasn't ready until an hour past stated check-in time.

Plus: Mycket trevlig personal!

Minus: Städning ej utförd när vi kom tillbaka på kvällen.

Plus: Very nice location.

Minus: No free breakfast

Plus: Great facility and staff! I will be visiting again!

Plus: Location

Minus: Tempature

Plus: The restaurant on site had great food. And kids eat free!

Minus: Hot tube wasnt working

Plus: The parking

Minus: Bugs and the room was not cleaned app the way, shower was disgusting, and toilet had old urine...

Plus: I wash my clothes in the laundry room and the dryer did not work. I was left with a load of wet clothes. I told the front desk and they promise to take money off my bill and they did not. I also ...

Plus: Swimming pool Hot tub

Minus: No

Plus: Caring, friendly, and accommodating staff. The staff looked for ways to say 'yes!' Restaurant/Bar staff were the best! The Salmon BLT the bomb:)

Plus: Was clean and great location.

Minus: Staff was horrible. Was supposed to have general manager call me when I complained to the manager following morning. Never called. What a surprise😡. There restaurant bar is horrible waited over an hour for bad food. Only had 1 cook and 1 bartender

Plus: The swimming pool was awesome

Minus: Nothing everything was great

Plus: Everything nice

Minus: None

Plus: Front desk individual helping me out when we arrived. Super clean and great location to our destination.

Plus: It was great we really enjoyed our trip everything as nice and clean. The breakfast was hot and good. Well will return again.

Minus: They charged me 15.00 and I always leave my room clean. Yes always!

Plus: Bed was very comfortable! Breakfast was excellent and had my fill before I had to get on the road again. Staff was very courteous!

Minus: the light in bathroom was not working nor was the TV remote. I finally got TV turned on but could not change channels. It was on cartoon channel Luckily I have Netflix and watched a movie on my ...

Plus: Most of the parking was near a door so that is a plus if you can't walk long distances. The room was huge! You could easily fit 6-8 people in there if you had to. Also, there were plenty of towels...

Minus: The breakfast ok but the eggs were not a hit for me.

Plus: Nice place

Minus: They put us out by saying we smoked in the room, which no one did. Changed $331.57 plus the $102.57 for the room.

Plus: Nice room and amenities.

Minus: I was not pleased with the customer service from one of the receptionists. She was very rude.

Plus: Staff

Minus: Room was not very clean

Plus: Clean and quiet. Just whats needed after a long day on the road.

Plus: Convenient to our route. Bed was comfortable.

Minus: In our first room the tv cable box did not work; we had to move. Ice machine on our floor did not work. Hallway on our floor had a noticeable musty smell. The breakfast was inferior. Bread items were ...

Plus: The indoor pool area was a bonus and not freezing like most but the pool itself was not clean. Breakfast was decent and free

Minus: Our room was very damp/musty smelling, the grout in the bathroom started to chip out as soon as it got wet, asked for a rollaway bed, took several trips to finally be told they couldn't find it so we had to sleep 4 in a king, pool needed to be cleaned,

Plus: Arrived late and staff was courteous. Great breakfast. Good value!

Minus: No

Plus: Easy and convenient for last minute hotel stay decision.

Minus: Granted, it was an express version of the Holiday Inn family, but the wifi only worked in the bathroom and the room was not as clean as I expect.

Plus: It was a pleasure staying there my room was nice and clean everything was wonderful.

Minus: having more blankets

Plus: Everything was great..clean hotel, nice and professional employees, great rate and nice beds

Plus: Coffee was hot

Minus: A/C was off when we entered: hot room. Dead cockroach on the floor. NoTV remote. One towel in the bathroom(4 in our group). Free breakfast was poor.

Plus: It was available at the last minute. The lady at the front desk was attentive when the wi fi would not work. Bed was comfortable

Minus: No hair dryer in the room. Asked for one at front desk and they have none. Totally unacceptable. The wifi was spotty at best. Had to walk to the front desk for assistance three times. Room phones ...

Plus: air conditioning worked great

Minus: Bed was hard, breakfast was horrible, housekeeping did not tend to our room during the day and we were gone from 7am-7pm, Had to ask front desk for more towels

Plus: Very helpful and clean.

Plus: Clean and quiet. Far enough from Interstate that you do not hear the road noise, yet close enough for easy access. Staff was outstanding.

Minus: no complaints

Plus: The owners were very sweet and professional. They offered easy ways to pay and very early check in

Minus: My landline didn't work. This was a requirement for me almost causing my daughters 24 hr pass from rehab to be cancelled. After several failed attempts to repair we finally changed rooms but had ...

Plus: Close to the expressway. That's it ! Not a whole lot of good to share about that Regency Inn & Suits.

Minus: Filling out their paperwork twice , this was the only hotel to make me do this ? I showed them my ID and credit card and said you have my reservation why do I need to fill out these two forms ? The...

Plus: The room was quiet and everything worked. Staff was polite. Breakfast was better than expected. Will stay there again.

Plus: The location was convenient and the room was a good size.

Minus: The bed crinkled. The room was not set up completely; missing a hairdryer, shampoo, condiments for the coffee. The hotel is close to an apartment location so the traffic is loud

Plus: I had a pleasant stay; they exceeded my expectations.

Minus: There might have been more restaurant options closer to the motel.

Plus: Staff was friendly, professional.

Plus: Convenient for getting to local needs

Plus: The staff was very helpful

Minus: They did not have enough breakfast in the morning they ran out of stuff 45 minutes before breakfast ended

Plus: Checked into room, it had a strong smell of cigarette smoke, and a broken chair lying in a heap in the corner, asked to br moved, the second room has the same smoky smell. Not a good night of sleep, ...

Minus: Strong smoke smell

Plus: Hotel was very nice, I would stay there again.

Minus: Breakfast bar was very sparse, I went to the restaurant next-door to eat instead.

Plus: The hotel was very conveniently located and had easy access to the highway and restaurants. Property was well kept up and had lots of places to walk our dogs. The AC did not work in our first room but...

Minus: Apparently if you are in your room in the mornings then housekeeping skips you. We were there three nights and after we checked in housekeeping NEVER came to our room. Our 3rd day housekeeping knocked...

Plus: Friendly staff, breakfast was ok

Minus: The recliner chair in room 205 was filthy. The water pressure for the toilet was slow.

Plus: We were very pleased with our stay the staff was very friendly,perfectly located to OUR needs, brought our two dogs and they were very comfortable when we had to leave them in the room alone. When I ...

Minus: Nothing

Plus: Too many people hanging around outside . I understand people smoke and they have new drivers for SRT and they offer Truck parking which I think that is awesome being a truck driver myself . But put ...

Minus: Fridge was moldy and TV volume only went up to 25 . I might as well turned it off I could not really hear it .

Plus: The bed was big and comfortable.

Minus: That people hang out in the parking lot. I got back late and people were just hanging out. I didn't feel safe at that moment. I would probably add security just to make people feel safe when ...

Plus: The staff was amazing and super helpful! I was traveling by myself with my two year old son. I couldn't have been more thankful for how great they were!

Plus: Room quality was good. Nice and clean.

Minus: Way too much neighbor stomping noise upstairs until early morning hours. Remote didn't work. Female staff member working morning free breakfast area was cursing while working.

Plus: Location was easy to find.

Minus: The bathroom was dirty. Hair in tub and on floor in corners. Was total turn off.

Plus: Price

Minus: This place was sketchy.

Plus: The staff was courteous and welcoming. The bed was also a nice size with great comfort.

Minus: Bathroom was really small but it did the job.

Minus: Thin, Hard, stiff very used towels. Did not clean coffeepot after use. Cigarette burns in blanket and bedspread. It was a non- smoking room. Pillow cases were discolored. No bread was out for ...

Plus: VERY limited Breakfast

Minus: Just to expensive for what you get

Plus: Staff was extremely courteous and helpful.

Minus: Housekeeping did not vacumn everyday.

Minus: There was no hand soap in the room and one towel had a hole in it.

Plus: The location

Minus: The hotel was old and needs to be remodel, the sink leaked when you turn the waterm on, the rug had a whole in it, the mattresses need to be replaced. I could keep going but I think you get my point

Plus: The location was great!

Minus: 1). The receptionist upon my arrival complained to me that she didn't like me booking my reservation 'on line.' She said that she was going to have to give up 20% of what she was making...

Plus: Only the bed.

Minus: It was shabby. Not to clean and the desk clerk shabby and infriendly. =0 ((

Plus: The hotel stay was ok.Staff was accomadating

Minus: A gang of kids approx 50/70 gathered in and popping fireworks,loud noises all night! Police was called when we reported this. After police left they gathered again. They kept asking for cigarette.

Minus: The tv could have been centered with the bed a little bit better

Plus: Decent location. Decent amenities do the price

Minus: Room didn't have any towels, so had to go get some. Stood there waiting for towels. It was freezing in our room when we arrived. We didn't touch the thermostat. Around 1am it was like there was some kind of thermostat overdrive and all the sudden our room got up to 80° And stayed warm through the night. Then sure enough, around 6:30am it kicked back on. Right around the time most people wake up. Unless you could t sleep cause you were too damn hot!! Seemed like a strange coincidence. Also. Not that big of a deal, but the sink faucet only worked on hot water. That's gross to me when you're brushing your teeth without water.

Plus: The price was okay

Minus: The Brown stains on the shower curtain. The black stains on the comforter and the covers made me itch.

Plus: Comfortable n convent

Minus: No water in the pool

Plus: Mirror on walls

Minus: Bathroom

Plus: Friendly staff and nobody came knocking hours before check out.

Minus: No breakfast

Plus: Location was easily accessible off the highway and close to lots of food and gas places. Good for when you just need a few hours sleep in the middle of a road trip.

Minus: The room was just kind of dirty looking and smelled heavily of smoke even though it was a non-smoking room. The bathroom was gross enough that I didn't even want to take a shower in there cause it...

Plus: Great Experience!!

Minus: Everything Was Fine!! No Complaints!!

Plus: Appeared clean.

Minus: No towels in room, you had to get them from the office. Mattress spring were bike. You sunk to the box Spring and every time you turned over the broken springs would pop.

Plus: Everything

Minus: Nothing to complain about

Minus: The room was in need of a good cleaning, the door had been kicked in b4 and wouldn;t lock, there were people running in and out of the room next to mine all night long, people sitting in cars in the ...

Plus: Walking distance to several restaurants

Minus: Our door wasn't closing very well.

Plus: Customer service was great

Minus: The dirty rooms... tub area rusty dust everywhere

Plus: The bed was ok. Was a little worried about the sheets cleanliness. The price was great.

Minus: The a.c. didn't work good. The room could have been cleaner. They asked for a tip. There was what appeared to be a drug deal going on in the room above us as we noticed many cars pull up and ...

Minus: It was nasty

Plus: It was nice.

Minus: The rooms was a little small.

Plus: It was nice staff was friendly.

Minus: the park was a problem

Plus: Price

Minus: Ok so it is filthy . Shower have black mold carpets are stained. Lobby is unkempt. Pool area looked like a lost and found for an elementary school. I had to move rooms because I was scared to take a ...

Plus: The Coffee

Minus: The Staff

Plus: Swimming pool very nice, staffing very nice. Veteran parking OUTSTANDING!

Minus: Everything and I do mean everything was VERY dirty and worn out except the pool.

Plus: comfort of bed

Minus: breakfast

Plus: Location close to restaurants

Minus: Breakfast

Plus: Smoke rooms and cheap.

Minus: The cleanness of bathrooms was not good at all....

Plus: They offered a front spot for Veteran parking.

Minus: It smelled musky and like Indian food throughout. Not enough hospitality or not welcoming at front desk. We had non-smoking room but the shower curtain had what appeared to be a cigarette burn in it.

Plus: They do have a pool....we where un able to use it because the chlorine levels where to low

Minus: Our room had a refrigerator that didnt work we didnt realize it until check out..when we told the manager she sad i know it dont work we have to trade it out...also the side doors where broke you ...

Plus: NOTHING

Minus: The room had Bed Bugs.. My son woke up with bites all over him.

Plus: The room was nice in clean

Minus: The Staff was very rude telling me my check out was 11 in my itinerary said 12 so she came down in told me she giving me 10 min to get out or they will charge me extra went down for Breakfast the front desk clerk wouldn't even give us Milk

Plus: I loved the location and shuttle service. Room very nice and the view was awesome. Just no chairs for the balcony!

Minus: We had a balcony on the lake. The only thing we didn't like was there was no chairs for the balcony to sit and enjoy the view.

Plus: No breakfast nor pool

Plus: Leaving the next morning.

Minus: The clerk saying that the price that was quoted was for a 'smoking' room. Nothing was stated about this at time of booking.

Plus: Didn't eat anything. The bed was vary comfortable pillow was ok but I am used to a bigger one. Overall the room was great.

Minus: Just the pillow wasn't Big enough

Plus: The lady at the front desk was as sweet as a person as you could ask for. The rooms were a bit out dated and could use better lighting. But ALL in ALL it was a great bargain and a good place to stay.

Plus: Nothing pillows were no good bedbugs followed me home

Minus: BEDBUGS

Plus: The hot water

Minus: Towels we're nasty bed was hard

Plus: Motel is easy to get to off I 30. Chinese restaurant next-door.

Minus: Bathroom is very small. Bathroom exhaust fan not did not work.

Minus: It wasn't clean and services were not good at all. I won't be back

Plus: The price was cheap

Minus: I was afraid all night that our car would get broken into. I didn't want to touch anything inside for fear of contracting something (no, I am not a germaphobe). We couldn't wait to get out of ...

Plus: Nothing

Minus: The price was charged more than y'all price that y'all gave when I booked

Plus: Price

Minus: Property in need of repairs

Plus: Conveniently Located And Very Quiet Envionment

Minus: Breakfast was donuts dumped from a bag

Plus: The bed were comfortable the cold ac spacious nice presentation

Minus: The toilet was peed all over. Water seeped from the floors the pillows were dirty from the inside. Sheets had holes from cigarettes tv control did not work

Plus: The lady at the desk was very nice to be working at a place that was a dump

Minus: Nothing on the website was as it was portrayed to be. The restaraunt, pool, fitness center and arcade were all closed. I was told when I got there they were undergoing renovations, and this should ...

Plus: We like the Lacrosse in Texarkana because of the amenities. We like the outside balconies & the kids like the indoor pool, hot tub & game room.

Minus: The construction work that was going on causing the pool & all the amenities our kids enjoy to be closed. This was not mentioned on the website when I booked the rooms. I understand things need to...

Plus: It's close to the interstate.

Minus: The towels were stained and the staff blamed it on renovations. It also smelled old and musty.

Plus: the Bed we slept in was nice

Minus: no electric outlets worked except the ones in bathroom & 1 on lamp. a lot of hassle in getting my refund of the room

Plus: Bed

Minus: Price a little high

Minus: DO NOT BOOK THIS PROPERTY. What a huge disaster this place is! WHY are they even open!?!?! We pulled up after a long day on the road and the place was a mess. It is under renovations at the moment...

Minus: The hotel was very nasty. It was about 10 trash bags at the side entrance the walls wear very dirty their was holes in the walls there was flees in room. There was 1 set of towels in room.

Plus: I liked the pictures of the place but was disappointed when I checked the place out in person and it looked nothing like the pictures! I got a refund

Minus: Everything about the place especially the smell

Plus: Good location and the staff are excellent

Minus: TV didn't work. Work out room not available. Needs work on the building which is being done

Plus: I didn't like not one thing.

Minus: everything could have been better from the pool,the jacuzzi, and the room.this hotel use to be good they have really gone down.

Plus: Nice jacuzzi, super comfy bed

Minus: indoor pool was cold, breakfast was pathetic

Plus: Our room was newly remodeled and clean. My 2 yr old loved the climbers they have to play on.

Minus: The pool area is a bit dark.

Plus: Bed bugs

Minus: No bed bugs

Plus: They allowed pets for free

Minus: The non-smoking room smelled like cigarette smoke. The room was not well cleaned. Towels were super thin

Minus: They had bed bugs

Plus: N/A

Minus: The traffic & the noise

Plus: Right off highway. Easy to find.

Minus: Microwave didn't work. Doors were locked had to redisgter at night window

Plus: Close to where we needed to be. We have stayed at Red Roof Inns before and always had good experiences.

Minus: We had a non smoking room that reeked of cigarettes, and the bed spread was filthy. We were too tired to go back down stairs so as I had some fabreeze with us I sprayed the room a lot to make it ...

Plus: I did not like anything about it

Minus: The front desk clerk was rude they charged me more than I was supposed to be charged the room was disgusting there was stuff on the beds on the sheets it looked like the toilet needed we clean the ...

Plus: No carpet.

Minus: The room was dirty. There was fecal matter in my toilet. Very dirty bed sheets.

Minus: This was the most unclean, run down, nasty hotel room I have ever experienced. It was supposed to be 100% Smoke Free, and there were burn holes in the comforter, Ashes in the floor by the bed, burn ...

Plus: Not too much of anything.

Minus: The comfort feel of the room. Hotel is not well maintained at all. Very chaotic at night. Seems to be a place unfit for children.

Plus: Other then is was close to the event that we worked I would have rather camped. This place needs a serious make over.

Minus: The towels were stained. There was no table or chair in our room. There was no coffee pot. There was no iron. There was no ironing board. The sheets were stained. There was no blow dryer. The breakfast area was dirty. The shower was dirty. The air conditioner leaked in the room. Upon booking I called to see if we could get 2 queen beds they assured me that all rooms had 2 queen beds they only had doubles which was not stated on my confirmation letter so that was a verbal lie. When I complained about all of this the man behind the counter stated that these amenities were in the King Suites and I stated to him then none of them should have been on my confirmation letter. Man behind the desk remained at the same demeanor and just said sorry. The pool was bone dry not a drop of water in it. I literally wish I had stayed where we were working in a tent for free there would have been more amenities.

Minus: This hotel is horrible do not stay black mold and they do not clean the rooms. I took tons of pictures and have submitted to guest services.