Superb staff - some of the friendliest I´ve encountered. Breakfast finished at 10; restaurant closed on sundays (!)
Staff - very friendly and helpful
Style of the hotel especially the bedroom. The availabilty of the garage eas a bonusu No
Location is fantastic, and the hotel staff friendly and helpful
Centrally located and very pleasant surroundings
The location was just where we needed to be. The front desk was very professional and helpful.
Great staff. Great location. Seems to be run down and needs a face-lift internally.
The hotel is right in the centre of Tours so very convenient for sight-seeing, restaurants and shopping. It is also close to the train and bus stations. It was clean and comfortable. Parking is very limited - there is a public carpark nearby but it was very full and we were lucky to get a space. The room we had was comfortable but being at the top of the hotel, it was dark with only one small window - a draw back on a sunny day.
Very easy to find - great location. Very nice staff.
The hotel room is newly renovated. It located very close to the Train Station (within 10 minutes walk) and the shopping centre (within 3 minutes walk) of Tours.
Location is central: close to the railway station, but far enough not to hear and see those people grouping near the station. Also very close to tourist office, old town and Hotel de Ville (just in front). The room was great - spacious, with a comfortable sofa in front of tv, a desk, enough room to even have a morning gymnastics)). It was very quiet which is definitely a plus! Beautiful lobby. The price af breakfast 18 euros is too high.
Att hotellet låg centralt I staden. Nej
Prisvärd parkeringsplats under hotellet. Bra och god frukostbuffe som dock saknade grönsaker att lägga på smörgåsen. AC var trasig. Handtag till duschkran lossnade. Ventilation i badrum ur funktion.
New hotel well appointed with clean comfortable rooms, small bar open till late, staff spoke good English, well appointed breakfast room and facilities. Car parking was charged.
Excellent, near train station if that is useful. Very good sized room.
Convenient parking. Reasonable value. A bit away from the old town.
convenient parking, quick and easy booking in, maps of Tours noisy room (railway behind). Room needs updating. Can't have shower without soaking floor. room carpet dirty and stained - needs replacing. Smell of cigarette smoke in coridoor.WiFi didn't work. Personal message in envelope left on bed was stained.
The hotel was comfortable, close to the train station, and within walking distance to the heart of Tours. Breakfast was very expensive.
Excellent breakfast and easy car parking. The hotel was at a fixed temperature. It was hard to cool the room because if you opened the window it was very noisy as the train station is very close to the hotel.
perfect and comfortable room. within walking distance to city center. free parking just in front of the hotel.
Very warm welcome from the owner who took the time to tell us about the city as it was our first visit. Very good breakfast.
The staff were very friendly and helpful. The location is a short distance from the town centre.
Very helpful staff. Cozy. Beds not so comfy.
The welcome was very friendly and the location was perfect. We also loved their dog, Timmy - who was not by the way, allowed in the hotel itself. Parking was advertised as "On site", this is not correct - the only parking was in the road.
Hospitality of the staff Bad work of the shower
Quiet hotelm conveniently loacatred The restaurant has the same food day in day out and the breakfast buffet is very poor
Some of the staff were friendly and helpful. They asssisted us with a restaurant reservaton and taxi service. The hotel restaurant needs to be refurbished. The breakfast is ordinary. The communal areas of the hotel need a freshening-up.
The location and the staff's helpfulness. The rooms need to be upgraded. I felt that the bedding and towels were not very nice.
Close to the old town centre, good price vs quality poor breakfast
It was spacious, very clean, the bed was very confortable, the room service was very good value. I liked the fact it was possible to make hot drink with a kettle in the room which is unual to see in French hotel, I liked the fact you could get cold water from the water cooling machine and hot drink from the coffee machine on the floor landing. I will recommend the hotel and restaurant. Nothing
Breakfast buffet good. Staff efficient but not friendly. When I booked it was stated that there was free internet access. The hotel denied this but allowed us 30 minutes for free. Entrance to the parking lot can be a nightmare at times of heavy traffic as it is almost impossible to turn in coming from one direction.
Very spacious room, on a very good and quiet location though need a 15- 20 minute walk to the city centre
the reception staff were courteous and efficient and the room clean and good value . we thought the food at dinner was extremely poor and only moderate at breakfast .we also misjudged the distance to tours centre and the sunday bus service was limited .
THe staff were very pleasant, the room was clean and the food very enjoyable
easy access, parking, security, quiet no internet access, no laundry, bar ran out of beer.
Free parking, easy access from the road. Very thin walls.
Clean and comfortable room for the four of us. A bit hard to find. We only stayed as a overnight stop.
It was easy to find. We have only very basic french skills and it was good that the staff were able to speak basic english - and much appreciated. I was surprised and disappointed to find no tea/coffee making facilities in the room. At this price in the UK this is standard. I also tried to access the wifi using the information provided by staff but could get no access at all. I didn't try to follow this up due to language.
I liked the confort, price, location, and off course - the great breakfast. It was what i expected. The location from Garmin GPS was confusing. The number and the name aren`t easy to see from avenue refered.
staffs are very kind, clean room no refrigerator, no hairdrier
Very goog breakfast. Shower tap jammed and hard to open / close.
The staff were very friendly and helpfull The notes stated it was 10 minutes from Tours City Centre. which it is but only by Taxi or car, which it does not state. I think this should be made clearer. it's a good 45mins to an hour walk.
the hospitality from the staff and different languages spoken by them
Location Glad it was for only one night. The room was dull and smelly. There was mould growing up the walls!!!
Excellent location within walking distance to old town, shopping, rue colbert (restaurants).
The location, comfort (clean and ventilated as we asked) and price. Nothing.
Position in Tours excellent, Very helpful staff, Very clean and well presented throughout.
Beautiful Hotel, close to the city center, Friendly staff, loved the coffee machine they had really good coffee and it was a great price.
The location is excellent, parking at 7 Eur/day is nerby
Had good quality bikes for rent, staff was helpful and friendly, other than bar, public spaces very nice. Just over 1 km walk into town from hotel. Expensive breakfast not included in room charge. Better rates, including breakfast, available for walk up customers.
stayed in the larger room. new, clean. good value and worth the few dollars more for the bigger room. good breakfast. internet available.
The location, the room and first of all the kindness of the managers everything was very good
The managers were very friendly and the room exceeded our expectations
Great location, great decor and lovely bed. Better than pretty well every 2 star hotel we stayed in during our 2 week trip. Should definitely be more than one star. ... no lift, but no big deal.
The hotel is perfectly situated between the cathedral and the old town of Tours. It has recently be renovated and satisfies all the needs of a 3* hotel, it is really worthed more stars. The perfect place to stay and staff was very helpfull.
The rooms where spacious, modern and immaculate. A short walk to a huge host of restaurants and attractions.
It was very clean, well designed, comfortable and the staff were very welcoming. We were surprised to see it has just one star, but the fact it has no lift may account for that.
The hotel is within walking distance of the train station, a huge plus! On your way you pass the Tourist Bureau for Tours, France, so you can get info before you even get to the hotel. Lovely staff; who were very helpful in booking a first-rate truly fabulous well-known local restaurant for dinner (La Ruche, which means The Beehive). Breakfast was very nice; I recommend that future guests do have the 7.5 euro breakfast. it was really great, no complaints at all.
It was located within easy reach of the old city but close enough to the modern are that walking into each area was quick
This is a very nice small hotel (although it cost the same as the Grand Hotel Poitiers which is in a different class). The man on reception was very helpful although he spoke rather rapidly which made directions rather hard to follow. Tour has an 'interesting' one way system which could cause the driver and map reader to become somewhat stressed.
The location was ideal. The staff were friendly and the price was right. Tours is a lovely city for walking and the hotel was in a perfect location for "new town" shopping and "old town" dining. Parking was convenient and easy. Breakfast offering could have had at least one protien choice such as yogurt.
The friendly atmosphere and location for transport and sightseeing.It is also quiet throughout the night.
Hotel Moderne is a conveniently located, budget hotel in the center of Tours close to the railroad station, the tourist office, and many different restaurants. It is an older hotel with a certain charm. There is good cable TV with French and international channels. The staff are friendly and helpful. Rooms are small, but adequate. Bathroom facilities are somewhat cramped, but the shower space was adequate, and the water pressure good. There is no elevator in the hotel. The WI-FI was not used.
Friendly staff. The hotel has a cat. Cosy feel. Lacks an elevator, bad idea if you're travelling with lots of luggage. The water heaters are turned off at night, forget about showers before sleeping. Not enough electric outlets. Bad internet connection which frequently disconnects. No "do not disturb" signs. On the last day, I was forced to check-out at 8 am in the morning for some reason.
No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.
Close to the station Unkind staff
Very comfortable hotel with friendly staff
The access to WI-FI is only at the reception but not at the rooms. The noise from TGV is "something"...
Best price offered ever matching perfectly for all backpackers! Not actually, but, we expect if the hotel'd provide guests more facilities as well as something's like the bathroom stuffs, that would be better!
Tours! Great Location, Breakfast pretty good value and decent offering, Once you accept the basics the room and the amenities facilities etc. are fair. Housekeeping in Tours was good and efficient. Parking was good too and the Five Euros spent for the basement was well spent. On arrival we found that one of our rooms was not booked even though I had received the conformation e mail just that day. The young lady in reception could not find the third room booking, but she was very helpful. a room was given for the night at Mercure whose receptionist was seriously in need of some friendly training. She was grumpy and rude and we think she just had a bad day for which our friends were the victims a Receptionist later in the day Some telephone system on each floor even since it is not possible in rooms. In case you have an emergency there is nothing in your hotel after the receptionist leaves, no telephone no connection no nothing. windows! It was seriously hot int he rooms and we could do nothing to open the window which only opened two inches or so. I know that the railway tracks make lots of noise which is why you must have two double glazed windows, but if only this can be opened a bit to get in more ventilation.
Clean, always good to be able to say that, comfortable, good value for money, convenient location for town centre, helpful staff.
Clean, good location, wifi only in lobby and it closed early evening
Its location very close to the center of the old city Air conditioner did not work well. In summer it is O.K. but in winter I am afraid.....
I liked the beautifull interior of the breakfast room. It was terribly noisy at night outside of the hotel. We couldn't sleep at all!
Ideally located. The manager who moved us to rear of hotel after complaining about noise in front room. The situation of the front room initially given to us. We had to be moved to rear of hotel because of noise from bar/cafe strip below hotel which made it impossible to sleep
Location, location, location no
Central, very convenient, nice atmosphere. Side street room noisy at night
I found it very comfortable and welcoming. Beautifully appointed room and the hotel felt very 'French' to me. I have already recommended it to friends in Bordeaux! Thank you!
Good location and stylish decor. Rooms and corridoors noisy.You can hear other people using toilet/shower. Impersonal, small and poky.
it's the best two-star hotel I have stayed in in France
Staff were very welcoming, the hotel was ideally located and very comfortable Parking was not easy at the moment as building works are taking place especially as a charge of 10 euros was made, also the breakfast was fairly ordinary
The location, comfort, cost and assistance offered by staff
Just about everything, but in particular the friendly and helpful staff, the character of the hotel and its location. One thing: although our room was pleasant, comfortable and had a lovely view, the location of the toilet in a 'cupboard' right next to the bed (rather than in the bathroom, as is usual) was not really acceptable.
convenience and location bathrooms could be a little fresher
Good location and helpful staff The dining / breakfast room has seen [much] better days. Go out for breakfast and find a nice boulangerie /cafe.
it was close to main shoping area and the old town, staff were helpful, but we still had a language problem. our room was on the small size, we expected larger as we were staying 4 nights. it is a small hotel, as a result there was very little guest activity, also it is a nice walk from the railway station.
friendly and helpful staff. information readily given.
Staff were extremely friendly and helpfull. Checking in and out was simplicity itself. Staff were very knowledgable about places of interest and restaurants etc. Breakfast charges were quite high per person when a local cafe/bar could provide the same for a quarter of the price.
Difficult to find for tourists not familiar with the city.
Well located, beautiful view of the whole town and of the cathedral from our bedroom window.
Clean. Friendly staff. Great breakfast. Central location. No
The staff were very friendly.
The room was basic, but very clean, comfortable, and had a great balcony. It was also very quiet. It was in a good location, within walking distance of the train station and fun areas of the town. We did not realize that it is actually closed from 12:30 pm-5:00 pm so there was no way to drop off our luggage.
It was in a good position from the town, the staff were very helpful, the breakfast were good.We stayed twice at the hotel.
The staff had made a lot of effort to allow us access to the hotel even though we arrived long after the reception closed On the other hand at the price we paid we expected a hotel that had 24 hour reception and at least a kettle in the room. This was a very overpriced budget hotel and although the staff were helpful we were very disappointed with the standard of accomodation which did not reflect the price charged
Central location, on-site private garage parking, very helpful and friendly staff, modern and clean room. Not much room in the bathroom.
position. close to center, but not right in.
We were delayed coming over to France and the Hotel and staff were great when we arrived after 01.00. Much appreciated!! NOTHING!!
The room is good and clean. It is too far from the train station.
Very friendly and helpful staff The Buffet breakfast was a little lacking.
The room and bathroom were spacious, warm and very comfortable with excellent cleaning each day. It was good to have a kettle. Breakfast was excellent but it would be good if it ended at 10am every day. On a break it is nice to lie in sometimes and not have to get up early especially when you are already adjusting to the time difference. The name is misleading as it was a long walk to the main tourist areas. We would have liked a mini bar in the room and also a waste paper basket in the bedroom as well as the small one in the bathroom. We had to get a cardboard box from a supermarket to put our rubbish in. This was the first hotel we have ever stayed in that didnt have a free street map in the room or available on the reception desk. There was no information about places to visit in Tours itself either in the room or in reception. Most hotels have booklets/leaflets in the room.
Location Lack of Internet in the our room
Nice clean room. Spacious bathroom. 10 minute walk from Place Plumereau
Access to underground car park poor and dangerous to vehicle. Scraped rear tyre and wing mirror on exit. Difficult not to do so.Saw another guest do the same. Too narrow and turn too tight onto forty degree slope for modern cars. Will notify viamichelin website users of problem
Staff very good the lack of one refigerator in the room and/or a ice machine, but this happens with all hotels that we stay owne by Kyriad
Hotel is very conveniently located within the city. Close to the main shopping areas, train station and to the old town. Room was very clean and modern. Rooms may be on the small side for some. A greater choice at breakfast would be nice, but overall quality was good.
Very good location, free internet in the room
No elevator. Not suitable for elder people or with special needs
Nice, modern, clean rooms.Nice breakfast. No staffed reception on the weekend.
It was very close to the cathedrale and art museum, and within walking distance of the train station. No luggage lift.
It was a basic and chep place (for France) near the old town center. Nothing to like or dislike.
Helpful staff and very comfortable room and located within walking distance of city centre.Excellent value for money
The hotel was basic and inexpensive. The staff was friendly and the room was acceptable. There was free parking on site. It's far from the center of Tours, so if you don't have a car, I wouldn't recommend it. The room was a little cramped, but for the price, it wasn't a big deal.
The relation quality/price nothing, I recomend
None No air conditioning, it was 32, the windows let in no air, the room was unbelievably hot and it was impossible to sleep as there was one fan to cover 2 rooms. The restaurant was reserved for a coach party so we ended up at McDonalds. The hotel was in a remote part of Tours with nothing in walking distance. It was faded and run down, although it was clean. There was no overnight staff and in the morning we were ripped off by the vending machine which took our money but did not deliver the goods.
Friendly and well maintained and very helpful receptionist Breakfast, had puree apple and yoghurt. Apple fermenting and was ill the day after.
It has been indicated in the introduction that the hotel is near the city center. But in fact it's rather difficult for the ones who havnt a car to go to the center.
The staff were excellent even the cleaning lady there seems to be a great group of young enthusiastic people working at this hotel. The smiles and friendly faces were from what I saw a general attitude in the hotel. Room was clean and quiet and bed was comfortable. Walking into the centre of tours took me 25 minutes so not too far. Parking at back of hotel was handy and this hotel has easy access back to motorway a10. General for a budget hotel hard to beat and lobby restaurant area pleasent with outdoor seating.
Breakfast was good. TV was not working - Too noisy (groups of teenagers 1st night + another group on 2nd night !) - Almost 70 euros is too expensive for this kind of hotels -far from city center
There was a good view over part of the city during a long electrical storm: the lightning was spectacular. It's a long way from the city centre but the receptionist on duty was not sure of the nearest bus to the centre: some information on how the buses and the bus ticket system would help.
A relatively short walk to the city centre and plenty of parking places. Quiet location, Rooms clean and spacious. Very helpful staff