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The location, comfort, cost and assistance offered by staff
Difficult to find for tourists not familiar with the city.
friendly and helpful staff. information readily given.
Just about everything, but in particular the friendly and helpful staff, the character of the hotel and its location. One thing: although our room was pleasant, comfortable and had a lovely view, the location of the toilet in a 'cupboard' right next to the bed (rather than in the bathroom, as is usual) was not really acceptable.
Well located, beautiful view of the whole town and of the cathedral from our bedroom window.
Staff were extremely friendly and helpfull. Checking in and out was simplicity itself. Staff were very knowledgable about places of interest and restaurants etc. Breakfast charges were quite high per person when a local cafe/bar could provide the same for a quarter of the price.
Good location and helpful staff The dining / breakfast room has seen [much] better days. Go out for breakfast and find a nice boulangerie /cafe.
convenience and location bathrooms could be a little fresher
it was close to main shoping area and the old town, staff were helpful, but we still had a language problem. our room was on the small size, we expected larger as we were staying 4 nights. it is a small hotel, as a result there was very little guest activity, also it is a nice walk from the railway station.
Staff were very welcoming, the hotel was ideally located and very comfortable Parking was not easy at the moment as building works are taking place especially as a charge of 10 euros was made, also the breakfast was fairly ordinary
The rooms where spacious, modern and immaculate. A short walk to a huge host of restaurants and attractions.
stayed in the larger room. new, clean. good value and worth the few dollars more for the bigger room. good breakfast. internet available.
The managers were very friendly and the room exceeded our expectations
The hotel is within walking distance of the train station, a huge plus! On your way you pass the Tourist Bureau for Tours, France, so you can get info before you even get to the hotel. Lovely staff; who were very helpful in booking a first-rate truly fabulous well-known local restaurant for dinner (La Ruche, which means The Beehive). Breakfast was very nice; I recommend that future guests do have the 7.5 euro breakfast. it was really great, no complaints at all.
The location, the room and first of all the kindness of the managers everything was very good
It was very clean, well designed, comfortable and the staff were very welcoming. We were surprised to see it has just one star, but the fact it has no lift may account for that.
This is a very nice small hotel (although it cost the same as the Grand Hotel Poitiers which is in a different class). The man on reception was very helpful although he spoke rather rapidly which made directions rather hard to follow. Tour has an 'interesting' one way system which could cause the driver and map reader to become somewhat stressed.
It was located within easy reach of the old city but close enough to the modern are that walking into each area was quick
Great location, great decor and lovely bed. Better than pretty well every 2 star hotel we stayed in during our 2 week trip. Should definitely be more than one star. ... no lift, but no big deal.
The hotel is perfectly situated between the cathedral and the old town of Tours. It has recently be renovated and satisfies all the needs of a 3* hotel, it is really worthed more stars. The perfect place to stay and staff was very helpfull.
Good hotel, very central. Comfortable beds and excellent breakfast, albeit rather pricey. Bathroom has only hand held shower and very narrow tub. Parking extremely difficult.
Stayed one night and can fully recommend. The room was very quiet and tidy, bathroom (and the room itself) was spacious compared to any other 2 star hotel I've stayed in, and the reception was friendly and helpful. The breakfast was excellent.
Great breakfast, comfortable bed, safety Very hard to find
The hotel is quite small and the staff are very friendly and helpful. The Patron even speaks English! Breakfast is excellent. We had no problems at all despite the external refurbishment work. We would stay there again soon but they are solidly booked for the coming month.
The breakfast was delicious with lots of options and friendly service.
Yes, the floorboards from the rooms above us made incredible noise - no good when trying to get to sleep, no hot water one morning, staff could only say this isn't normal and didn't attempt to fix. Kettles not provided but limited amount available to borrow. Lastly parking limited and very squashed.
l The only downside of this hotel is the parking, which is a tight squeeze. Street parking can difficult at certain times of the day.
Perfect location, lovely helpful staff, comfortable room for one or two night stay, good breakfast, the best kind of really French small hotel. You need to be a confident driver to park your car!
very good location, very clean. Good value for money. Nothing
The staff were very approachable, friendly and helpful. The breakfast buffet was very good as well.The location was excellent for finding it coming in from the motorway.
It was very close to the cathedrale and art museum, and within walking distance of the train station. No luggage lift.
It was a basic and chep place (for France) near the old town center. Nothing to like or dislike.
No elevator. Not suitable for elder people or with special needs
Hotel is very conveniently located within the city. Close to the main shopping areas, train station and to the old town. Room was very clean and modern. Rooms may be on the small side for some. A greater choice at breakfast would be nice, but overall quality was good.
Very good location, free internet in the room
Nice, modern, clean rooms.Nice breakfast. No staffed reception on the weekend.
Nice staff. Excellent decoration and style. Very clean facilities. Location was good. Good value for money. Went to hotel to drop off some bagguge at around 2pm but nobody was there to open the door for us, maybe just an isolated incident. No reception of Wifi in our room, needed to go to the lobby.
The double room we booked was supposed to be a Special Offer, however it was a tiny attic room with barely enough space for a bed. We requested a room with more space and had to pay full rate........When I quiried prices I found there had been no special rate.........also the climb up the stairs was very difficult for us
Very cheap, clean, attractive decor, charming and helpful receptionist Room was small
This is a very clean hotel and very central in the city. A five minuts walk to the Cathedral and the railway station and for shopping. The staff is absolutely very friendly en helpful. Modern bathroom and newly furnished rooms.
The owner was extremely friendly and gracious. The location was perfect- so close to the beautiful Musee de Beaux Arts, as well as shopping just a few streets away. Also, an easy walk to the train station.
good value, very central bathroom was clean but very tiny. anyone bigger than size 10 will struggle to move there without opening the door ;-))
Very central location in Tours,close to sights and railway station. Good value for money. Comfortable room, reasonably priced breakfast. Room, and especially bathroom were quite small, travellers should be aware that stairs are narrow and steep.
Location rooms and wardrobe space a little to small but cosy
Room was clean and of adequate size Being a single woman just off the plane train, the lack of English was difficult and I probably should have been at a larger hotel where communication was easier.
The proprietor was very helpful, giving us information on things to do and restaurants. She was also very helpful in helping us figure out travel arrangements when there was a transport strike on the day of our departure. Our room was simply, but very nicely decorated. It was also very clean and comfortable.