Hotell i Austin nära Bouldin

It was cheap. It was dirty, and somehow I tried to book an address that was other than what I was given.

I didn't have the cleanliness issues others did; the hotel needs a refurbishment but it was clean. There aren't many luxuries offered and the room is laid out strangely. It wasn't overly comfortable to hang out in but we didn't plan to be in our room all that much. I had a challenge with a late check out and there were no apologies offered even though I watched the night clerk record the request in her evening log. Service was not great here but it was the cheapest hotel for the evening so I guess what does one expect?

Location was amazing. We went during the start of the recent monsoon season so much travelling or exploring on foot meant a wet time. The locations was awesome to catch an Uber to the bars or to local areas to see. I think we picked a bad weekend with quite a few events going on. This is the only way I can explain the crazy price. We booked late but the price we paid was twice what I would have expected to pay for the facilities. It was one of the cheapest locations that weekend though so that is the only reason we were there.

It was relatively close to where I needed to be. The internet was pretty slow, I paid for the upgraded speed and didn't really notice a difference. There were also times I came to the front desk for a question and no one was there or even close by.

- Inexpensive compared to other local hotels - Great location right next to downtown Austin. It is under a mile to many fun areas downtown and along S Congress Street. - Complimentary Wifi (slow, but free, so can't complain) - Complimentary "grab-and-go" breakfast (very limited, but again, free) - Lots of free parking - Front desk staff hung out chatting in the office behind the desk and needed to be called. - The maid on our floor seemed to spend extensive amounts of time on her cell phone in the hall (she probably should have spent more time cleaning rooms) - Our first room had a live cricket in the bathroom, a spider in the bed and long black hair on the towels, toilet and sink. We requested a second room and they obliged since they said bugs were a health issue. - Our second room had a dead cricket in the middle of the kitchen floor when we walked in (not sure how it was missed during cleaning). We didn't want to change again so we stayed, but we eventually noticed black mold in the shower and woke to find a beetle cozying up with us on our last morning. - The first night we requested coffee mugs at the front desk. The employee told us he had some paperwork to complete and then he would bring them up to our room; an hour later they had not arrived and there was no one at the desk. The next day they were handed to us in 5 seconds when we asked - not sure why that didn't happen the night before. - The tub spout diverter was broken, but with some muscle I was able to get about 50% of the water to come out of the shower head. (even with only 50% the pressure was acceptable) - No business center with a printer for boarding passes. - We were charged a $69 cleaning fee after we left which we are fighting. Besides wet towels hanging in the bathroom, trash in the garbage, and an unmade bed, the room was exactly as it was when we arrived. I even fixed the aspect ratio on the TV.

Better than a park bench? Upon arrival I realized my hair dryer was broken. Rather than try to provide any support to fix my broken hair dryer, the front desk told me I would receive one night stay gratis. I foolishly believed this. Later when I asked where my refund was, my requests for information was ignored and I realized how upfront this deception had been. Wow, not many can lie outright. Other than that, I was surprised that I needed to bring dirty towels to the front desk to get new towels, front desk again for hangers, tissue and toilet paper. A very expensive hotel for this level of service. Finally, it was dirty and noisy.