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Location was perfect, less than one minute to bts station, one stop to water ferries. Very easy to get to and from airport via train. Very nice rooms, comfortable bed. Nice pool, but it is a little colder than I would prefer. Traffic. Don't try to get around using a car or taxi. Use the bts or water ferry to get around.
Everything was just excellent...............dont miss the breakfast No negatives
I booked this hotel in order to propose to my girlfriend and I have to say the minute you get out of the taxi you are just welcomed with open arms. I booked the grand suite where once we werechecked in at reception we were brought to a club lounge to finalize everything with check in. As already mentioned I booked the hotel in order to propose to my girlfriend so I booked a table for 2 at the Vertigo restaurant which was on the rooftop of the hotel on the 62nd floor. Yes the food was a bit on the expensive side but I have to say that the whole experience was just amazing and the night time views of Bangkok just blew us away. Thanks to all the staff of The Banynan Tree for making it a night to remember.
Beautiful rooms, lovely lobby, great staff and the most amazing roof top bar in the world - has to be seen to be believed Not very impressive from the outside - but more than made up for on the inside. Also, the pool is a little small...
Room located on what of the hghest floors. Amazing fod and views. Very efficient anfriendly staff.
fabulous hotel! Breakfast in the club suite was fantastic with very friendly and helpful staff! Great rooms with great views... We will return!
My first time in Banyan Tree and far beyond luxury standard they claim to have.Unsatisfactory!
Our stay was fantastic, from the minute we got out of the cab on arrival till the time we left for the airport no request was too much trouble for the staff....we thoroughly enjoyed ourselves
The rooftop dinner and the bed was very comfortable. Room was good The hotel is getting old and needs referbishment and the staff were not very qualified. The concierge ripped us off by using a very expensive tour operator, maybe with a kickback to the hotel!! We forced him to change the tour operator on our second trip and found a much cheaper one for the same trip!!
Hotel experience enables you to relax quickly - everything is a breeze
Location was very good . Basic rooms were god value for money and the roof top bar good I have stayed before an felt the service was not as good . Buffet breakfast was slow and bit sloppy at times . We were in premier suite and lobby high tea was inconsistent . Food was good when came but what we got as in quantity varied . It should be the same each day every day .
One of the best I've ever stayed at! Amazing service and luxury.
Wonderful, absolutely accommodating staff. I exchanged several emails with Farah, the hotel manager prior to my arrival. Very genuine! Also after being stabbed in Hong Kong, they allowed my partner, who made it to Bangkok before me, to check-in and stay the night without the room having been paid for! Incredible. Our 1 bedroom sir was on the 31st floor with fabulous views of the city. Do yourself a favor and enjoy a cocktail at the rooftop bar! Breathtaking views. Further, when we decided to extended our stay, they effortlessly arranged that we keep or same room and even provided rose petals arranged in the bed. Excellent staff. If it travels included Bangkok again, we Will absolutely be staying here again! The hotel conducted a fire drill a couple of times during our stay, the alarms blasting were scary, but at least we had berm given notice prior to the drills.
Stayed second time and enjoyed our stay again. Very friendly and helpful staff. Clean and comfortable rooms. Could not do more to make us fill welcome and comfortable. This time internet works no problem. Very good cook in the restaurant, I will not go to try fortune in restaurants outside international hotels.
The location and the address is little complicated.Taxi cannot easy find the address, I paid about Bt 80.- to go to the city center, but he got from me 160 for return.Anyway it is ok, and it is good hotel when they make special offer.
Super friendly staff, very nice accommodations, great view. Fairly far from town (30 min. taxi ride in light traffic), traffic everywhere but then again I can't blame the hotel for being in Bangkok :-)
Superb rooms yet very reasonable price (I got a proper studio with living area + bath + bedroom for only 2000B a night). The service was also excellent. None.
The staff is wonderful! The gym and the pool area are great. The hotel and furnitures are modern and work really well. Free wifi is also very convenient and was decisive in my choice to stay there 2 times already. I had a 1 bedroom "suite" which is very spacious with balcony, 2 flat screen tv, kitchnette and computer station. I can only recommend this hotel! Just the location is a little less convenient (no 7/11 nearby and no proper restaurants neither within 2 min walk). but with a cab u go everywhere and the hotel is so great it doesn't really matter
Very friendly, cheerfull staff, could not do more to make as very welcome, happy and relax. Couldn't connect iPAD to internet, but IT menager work to solve this problem, hope next time when we stay there be all right.
Five star hotel, good rate, swimming pool, In room it has wireless high-speed Internet, a iron,tea maker and a lot of extra things. No power plug for hair dryer in the bathroom, In room no mirror as well.
The service was great. Very friendly, which was welcome after being on the road in Thailand. The gym and spa were tops.
Swimming pool Global service Room Italian restaurant
We spent just one night, before flying back home, but we really felt like being VIP. The price is absolutely correct and the money is well spent. The shower we could have in the wellness area before leaving Bangkok was the last but not least pleasure....The right place for "special night"!!
High-end facilities, food, atmosphere, well educated staff The constructions, a neighbouring building is built and you can hear the noise while staying ast the pool. The noise was still at a 'accepteable' level, but not what you expect when booking a 5star hotel and paying at a 100% rate (without any warning upfront)
Absolutely wonderful.. Staff, grounds, service .. A1 What a pleasure .. loved it
Room was lovely, service was excellent, pool was large, gym was well appointed. The entire grounds of the hotel feel like an oasis in the busy city, with no sound getting past the long driveway in, and the rooms well designed to allow for privacy, quiet, and relaxation. Every piece of equipment I tried in the gym had a problem with the headphone jack; I had to prop the headset halfway out with towels to get good sound.
High quality hotel with all comfort one would expect. Everything so expensive from drinks to breakfast!Rooms & common parts very nice but outside looks bit prison like.
Quiet, classy property. Fantastic staff. Comfortable bed with great pillow selection. Great dining options. Nice gym and pool area. nothing
We liked to hotel a lot. Great located and nice staff. Especially the breakfast was amazing!
This hotel, which, due to its location may be the best value for a businessman in Silom, was built a few years ago with great attention to detail, as it should be for a five-star property. Yet, it is now maturing rapidly, and it appears it wants to compete on price, not on maitaining the quality of its offering. Having stayed here more than ten times over the years, I can see the subtle, and not so subtle changes for the worse. The towels are fraying, the maid spends less time cleaning the room than ever, the cloth laundry bag has been replaced by plastic, the beds have began to creak, the toilet cover has been replaced with an ill-fitting after-market one, the Hour-Glass Restaurant staff is now hurried, less attentive and, at times, downright rude, and, as a result of going "downmarket," the quality of the guests has gone down as well (e.g. boisterous guests in the Lobby and when leaving their rooms at 4:30 am for the airport). It's not too late to change this ill-conceived new direction. Still beautiful rooms and facilities, extremely helpful staff (except in the Hour Glass Restaurant), excellent location next to the MRT station, and a 15' walk to the BTS Silom station.
Very clean and staff was accommodating to all requests
We weren't able to access the rooftop lounge because we weren't memebers. Or we had to pay 2500 bahts to access the lounge which I did not like because we are guests of the hotel.
the hotel was absolutly beautiful, the staff was gracious and kind. it was total and utter luxury and i highly recommend this hotel. fantastic!
I booked from 24th to 29 Jan., but they pestered me on 28th the whole afternoon when do I check out. Only after some sort of confrontation I comprehended that their records showed that our room was booked only until 28th. - I stayed in Bangkok another 5 days, but I changed the hotel.
Room was great. Staff excellent. Daily fresh fruit and welcome tea. Nice pool and fitness area. Even though I am late 50s I was travelling with a back pack and staff couldn't have been nicer. None
mostly is the style of the hotel its designe helps me to relax my mind and could think more abt my job , so i think its good for the businesman who needs to keep up with his job and relax at the same time no all ok
The thai massages are the best ever, cost an arm and a leg but ..... Take a Metropolitan room! It is not so central but still it is our standard address for Bangkok. Our third time already.
Hotel design and service was fantastic not really
Love the Como Shambala spa and their products. Not close enough to the main attraction.
The attention, dedication and friendlyness of all Staff at the recepetion, restaurant (Thai) which is excellent and Everything was absolutely fine
Spa, food & service were excellent the access to the pool - do not like the fact that you need to cross the spa & take a lift down
The staff were brilliant. I had a late night flight so the staff gave me a late checkout till 2pm and when I returned to collect my luggage they allowed me to use the spa facilities they have on the 2nd floor to freshen up so had a sauna, jacuzzi and shower, very nice touch. Free wifi in the lobby was nice but the signal not strong, they had a permanent computer in the lobby for guests use. Small breakfast presentations but good quality. Idea to order main breakfast dish from the menu, they should change the muffin on the egg benedict, it was a muffin the size of a fist, too much bread and wasnt even good bread. Rooms lacked personality, the minimalist concept looking a little tired. Noisy rooms on the 10th floor, I was given a room there and had to change as could not sleep, not traffic but rather machinery noise from the hotel, maybe air con units. Small rectangular windows. Television had bad reception for the channels on offer, not good picture quality. Swimming pool area was also very noisy with workers fixing up an area behind the pool, there was no note of this until you arrived at a very noisy poolside. Strange arrangement to get to the pool but nice pool though!
Otroligt prisvärt - tack vare denna sajt!. Snyggt, rent, lyxigt!!! Härligt poolområde. Vi satt ganska gärna fast här under vår "ofrivilliga" extravecka i Bkk april 2010. Trevlig och hjälpsam personal dessutom. Absolut ingenting! Kommer gärna tillbaka!
Vi uppskattade verkligen polen och gymet. Hela spa avdelningen var fantastisk och ett härligt avbrott i det hektiska Bangkok. Personalen var otroligt genuint trevliga och hjälpsamma vilket så klart gör vistelsen ännu bättre. Frukosten höll inte samma klass (varken utbud eller personal) som det övriga på hotellet vi saknade valmöjligheter förrutom toast och gärna lite pålägg. Vi förstod att frukosten drevs av ett utomstående bolag. Hoppas att hotellet kan ta över driften av den och göra den bättre.....
Mycket bra, rymlig lägenhet med goda faciliteter. Poolen helt ok , Gymet synnerligen bra - det bästa jag har sett på ett hotell ! Lite trångt vid I frukostlokalen
I like the staff, restaurant, location. Some of the other guests were rude to the friendly staff for no reason.
Friendly and helpful staff Free internet should be provided in all the rooms
The staff was amazing, they were very accommodating and friendly. The hotel overall looked great from the inside and outside. The only thing I didn't like was the location, as its proximity to so many schools causes there to be heavy heavy traffic, making it difficult to get a cab to take you there after 3pm. However, you can always walk to nearby places.
Huge enough, and clean location
I loved everything about this hotel. The staff was superb! There's nothing that I didn't like. It was an amazing stay.
Everything was great! Clean modern rooms with complete kitchen and washer drier. Would not stay anywhere else. Excellent breakfast also for a pittance. A super bargain at $---- per night for everything but breakfast. Can't think of a single problem with this hotel. It's the best! And I'm picky!
It was very clean and nice, friendly staff and good service. They have a free bus to the Metro- or Skytrain stations.
En mycket fin och rymlig lägenhet med smakfullt inredda rum och fin utsikt över Bangkok. Hotellet ligger en bit från centrum vilket är negativt med tanke på trafiksituationen i Bangkok.
Fin pool, bra bemötande, trevlig personal, gott om utrymme. Prisvärt!
Vi hade två rums lägenhet som var otroligt stor med storslagen utsikt över Bangkok. Mycket trevlig personal. rummens matta var obehagligt fuktig och gav hela lägenheten en känsla av fukt
Trevlig personal, stora rum i exetuvie suite och mycket värde för pengarna. toaletterna vid poolen inte så fräscha, behöver tvättas och göras finare.
Fraser Suite lgh med 2 sovrum är ett mycket bättre alternativ är att boka 2 dubbelrum på något annat hotell när man är ett större sällskap. Vid specialpris dessutom ekonomiskt fördelaktigt. Ligger i afffärsdistriktet och nära till det mesta med taxi som är billigt eller skytrain. Lägenheten med två sovrum var på ca 120 kvm och med bassäng på 7:e våningen och gym på 5:e! Stark rekommendation!
Bra hotell i Bangkok som hade bra service och trevlig och hjälpsam personal. Helt enkelt ett bra hotell med den service man kunde förvänta sig.
Jättebra frukostbuffé - stor variation. Valuta för pengarna. Bra läge - nära till både tunnelbana och Sky train. Finns en fin park och en stor nattmarknad 2 min från hotellet. Några i personalen var väldigt påträngande, rent av fräcka, men det gäller absolut inte alla. Räkna inte med gymet som finns på hotellet - det finns 7-8 hantlar - olika tunga:), en kombinerad ben/överkroppsmaskin som är riktigt dålig och löpband som är vint. Däremot finns det ett jättefint gym ca: 5 min gångväg från hotellet.
None Breakfast Not much If the silom road to walk a little distance
hotel its big and clean,comffort to long stay
A suberb one bedroom apartment, spotlessly clean,good location, good breakfast served not buffet style but as a set menu which can be ordered from a menu card. No non smoke rooms according to staff and this guest had to change apartment due strong sigarette smell. Suggest to introduce separate non smoke rooms.
Excellent facility for the price paid. The staff are friendly and well spoken. It's about 10 to 15 minutes walk to the BTS (Sky train) or MRT (under ground train) stations. It's not a long walk but in a hot summer day, it is not a pleasant walk.
Yes, a good hotel with choices of breakfast and helpful staff. The distance to shopping area is a bit far.
I stayed at the hotel before so knew what to expect. A good clean appartment with good service close to the skytrain and nightlife/shopping of Silom.
I like this hotel it s very quiet and in the center of bkk easy to found and easy to access evry thing near by I will stay again there
Hotellet ligger något avsides, men är helt ok med tanke på pris. Framför allt om man som gäst väljer att åka Skytrain, då är hotellet t.om. centralt beläget. Utflyktsarrangören på hotellet är helt suverän. Det brast i toalettpapper, det borde finnas en rulle som reserv i badrum, så var inte fallet.
Vänlig och hjälpsam personal. En dörr till grannrummet gick att öppna, så inga problem för oss att gå in till grannen. Det gick inte att gå motsatt väg sa man på hotellet och det var aldrig någon som tittade in heller så det kanske stämde. Man rökade i grannrummet vilket kändes i vårt rum.
The best part of this hotel is that it is absolutely darling, the best place I've stayed in Thailand for an excellent price. It's off the beaten path but that's a great thing there's a hidden gem of a market down the road (you'll need to speak a little Th
Enormous rooms, well kept, clean and close to transport
I like the Japanese-Thai style rooms. Usually I am placed in a ground level room, which is not Japanese style. It was nice to get a good room this visit. I have had significant problems with the internet in this hotel in the past, but this visit the internet was solid. I hope this continues.