Hotell i Dallas nära Northeast Dallas

The food was good with a nice selection of options. The dining room staff were very attentive. The room was sparse. There was only one chair at a desk. The bed was lumpy. The ice machines are located on "even" floors, of course my room was on an "odd". Floor so my choice was to use a drink machine if I wanted a cold drink.

Staff was courteous. Quiet atmosphere.It was clean and the air condition worked well. Rooms need to be updated. The bed skirt was stained. Decor outdated. Good location. Charging a fee for wi fi is ridiculous .Room rate was high considering room was outdated.

Location is probably the only good thing about the hotel. What I didn't like: - No free wifi. In this day and age, charging for wifi is like charging for the water in the shower - Horrible breakfast - Need renovation urgently - Dirty carpets in room, small shower - The staff is nice but untrained There is a Hyatt House across the freeway, that could be a much better option.

Staff was very nice. One particular name that stands out is Andre. Air conditioning worked poorly. I nearly pulled the handle off the wall while turning off the water in the shower. The light was so dIm upon entering the room I had to turn on my phone's flashlight to see into closet. This one isn't that bad but I do not like having to travel to another floor to get ice.

Despite calling ahead to confirm my reservation, my non-smoking room was not available upon check-in. I left the hotel to stay at a different hotel for the first night of my reservation, and hotel management refused to refund my first night. I was told that a supervisor would call me back, but three days later, I have not received a call back and my calls have not been returned.

Did not have any cribs; very sketchy area of town Sketchy area

Cleanliness, Will avoid budget hotel from Hilton. Budget Hotel from Marriott is far better

Kitchen Not well maintained

Leaving this hotel was the best thing about it. At least the air conditioning was working. Only one trash can in the kitchen. Refrigerator was noisily running. Got woken up at 8 a.m. by a maintenance worker being sent to our room by accident. Then a phone call shortly after, asking if our bathroom shower was having problems. It was not us.

the manager charged my card twice for 100 deposit...only returned ONE and now im going to persue legal action for fraud

Nothing The manager watching you like a hawk..

The motorway sound is quite loud and disturbing.The insulation is less than efficient.

What I like best about this location is that it was 20 minutes from where I needed to go everyday The front desk staff was not very helpful that had knee surgery just a few days prior to coming up to Dallas he was not very accommodating put me on the second floor of a hotel that had no elevator was very rude and disrespectful

Close to interstate People at front door drinking and put smoking,smell from lobby to room,no face towels,even upon request.room smell and was greeted by mouse/rat first thing in the morning... No compensation accept thanks for stopping by.

Location Came down around 4am and saw someone at the lobby asking me for money. Very Scary...No threat. Thank God

I did like the room and the air conditioning was good Started small issues like not informed smoke free hotel, but then my dog was out and found a needle in the courtyard, I had a random couple trying to get in my room all night and morning, I was not given my wake up call. When I told hotel they laughed

Location The hotel smelled old and smelled like someone was smoking weed the whole time we were there. Walls were thin and the sheets were dirty.

The room they gave us was not cleaned, but they were out of rooms. The front desk girl called the manager and he told her to refund our money since they couldn't find a room in different sites. The front desk girl felt bad and gave us a single bed. Roaches in the room. Irresponsible staff. Worst experience I have ever had.

Location My experience wasn't pleasant, it took too long to check in, I was placed in a handicap room with no tub,our toilet got stopped up after going to the front desk to let staff know they said they didn't have a plunger or towels available.

Nothing I booked my stay online but when I got there my room was not available. I was also charged twice for my stay. Very upset.

Location Room itself was ok, nice linens. Cat pee odor permeates the whole place outside the room. No kitchen supplies in place. Filthy carpet in the hall. Overall rundown feeling on everything.

The staff at the front desk. Location was excellent for my needs. I don't know if other rooms were like mine, but mine had serious plumbing (drainage) issues. Mattresses very lumpy, need to be replaced. Roaches in the room. Disappointing for Holiday Inn Exp--makes me reticent to try them again. More like 1-1/2 stars.