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this is a new-build hotel built in early 2015. The materials for the room are excellent with special floor tiles good quality carpet frameless glass shower doors and Granite bathroom countertops. Some interesting features are there it has electronic light switches which basically control the lighting through a scene which is very interesting and cool. The view of the creek is amazing. I used the pool which was great as well as a poolside bar where you can drink smoothies while sitting in the pool. The gym was excellent. valet parking is free if you are a guest which was very convenient.
very nice romantic loby soicialy at night restorant and very quit the smell of the room fulled of tabbaco
mycket prisvärd hotel var inte tillräcklig med hiss
Bra frukost, trevligt och rymligt familjerum, fantastiskt kök med allt! Kul med pool för barnen. + med dvd på rummet. Små trånga hissar och för få. Tyvärr nonchalant personal i incheckningen.
Bra barnvänligt hotell med en underbar pool. God frukost, trevlig personal, bra transfer till stranden, rent fint rum, bra läge. Hade önskat daglig transfer till stranden, gärna till olika stränder.
Rent och fräscht, bra planerat med flera cafe/rest/pub val. Snygg still/dekor.
Bra hotell med trevligt bemötande och hjälpsam personal.
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
Its normal nothing specific The voice & sound move from room to room
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
Bra service. Fanatstisk frukost.
Valdigt fint hotell!!rimligt rum och underbar pool.exotisk inredning Personalen som vi traffade forst nar vi kom till hotellet var lite ohovlig. han hade sjalvgod attityd och det gillade vi inte alls! han borde veta hur en receptionist ska prata med gaster.
What i liked was the staff were very friendly,helpful and the location was excellent it was in the santer of the city. The housekeeping didn't clean the rooms very well.
the room, a suite deluxe, was really big, and comfortable. The view from the roof is amazing, specially the evening, in the swimming pool. It was not easy to find the hotel, because, when i stayed there, it was brand new, and nobody knew about it, even the Jumeirah beach hotel concierge. some technical problems due to the youth of the hotel (bath leak, TV settings), but no big deal
A really nice hotel. The staff was very grienend. The room and the pool were very nice. The view was amazing.
A New Hotel an exellent price and location we were all very happy with staff and I would have given this hotel and staff 100% it was spoilt by one member of staff at check out checkout We were all very impresed until check out a member of staff with no knowledge of her role we recieved no reciept for deposit and hotel latter called me some 2 hours latter asking if I had checked out .When asked what the problem was we were told I am new
Was a great hotel and excellent value for money. Staff were very friendly and accomodating.
Hotel Taxi was too expensive. I asked driver how much for the trip and was told several times, "How much do you want to pay?" This puts the quest in an awkward position and typically results in over paying the fare. Very unprofessional and the hotel should STOP this practice. Otherwise great hotel.
everything was okay, thanks to all staff nat at all
good value for money n.a.
Everything was great and all staff took pride in their work. NO!
the location of the hotel was v.good and not in crowed area The house keeping every alternative day , I will recomended if its every day will be much batter
Nice large executive room Hotel lobby was under refurbishment, without information to guests. Workers were running with mask protection while front desk employees and guests needed to withold the paint smells. In Executive Lounge no availability of drinks etc. only at check-out found out that they are available on request during Ramadan. You feel everywhere that hotel management is very greedy.
I actully like the swimming pool I didn't like Gym
Quitence of the hotel Housekeeping was only towice a week.
location and cleanest mini bar is very expensive
There was no no-smoking room when I arrived, but I was offered a room in the exective floor for the same price. Laocation was very hard to find driving from airport and from diffrent part of the city.
Location was prime. rooms were clean. Slightly older in terms of decor and furnishing the club/DJ nights at the hotel, keeps the front of the hotel overly crowded and during that time valet becomes difficult. Had to park the car myself (which is not a problem) but to wait for all those who came for clubbing to park slowly and jam the parki
Location.so many restaurants around the hotel in five minutes walk.especially there is a Chinese restaurant with good taste and price.the hotel has free shuttle bus to the kite beach and Dubai mall The swimming pool is a little bit small
Shower was nice I had to pay unexpected money on check in.
location was great. within driving distance to everything The room we were given was over the club house which became apparent at night--loud music. Be selective about the room you get assigned. Don't be afraid to ask questions.
The hotel had a nice lobby and fairly good selection of restaurants on site. We were charged a AED 200 deposit on arrival and were told that it would be reimbursed when we checked out. After reviewing my cc statement, this reimbursement never happened. Location isn't ideal. Definitely not a 5 star hotel.
Fina rum, bra läge även om omgivningen inte var det allra vackraste. Trevlig personal och riktigt bra frukost. Poolen på taket var bra.
Personalen ät hjälpsam och trevlig i sitt bemötande. Hotellet ligger ganska bra till med gångavstånd till floden. Rent och snyggt. Barnvänligt med pool på taket samt liten barn pool. Ganska nära matbutik och kyl finns på rummet. Priset på frukosten var dyr nästan 100 kr/pp.
Rent, skön säng, lugnt, god frukost, bra poolområde på taket, trevligt bemötande av all personal.Man fick lämna kvar väskorna länge efter check out. Nej.
Personalen var väldigt trevliga. Enda nackdelen var att taxichaufförerna blandade ihop detta hotell med ett annat four points hotell som låg i närheten. In och utcheckning to också väldigt lång tid
Hotellet är enligt min mening oerhört bra värde för pengarna. Personalen är kunnig, servicen är utmärkt och hotellet fyller alla de funktioner jag anser önskvärt när jag reser.
The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience. The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience.
Rent och städat. Lugnt och fint poolområde för oss med små barn. Mycket trevlig personal. Bra frukost och roomservice. Sitter ihop med en jättestor mall,så nära till shoping och restauranger. Lite långt från stranden för dom som vill dit.Ca 20 min med taxi och trafiken kan vara lite besvärlig vissa tider.
Trevligt hotel med bra läge i stan. Ligger i anknytning till en stor galleria med bra utbud av affärer. Ingen alkohol serveras på hotelet eller i minibaren.
Fantastiskt hotell med superbra service. Poolområdet var inte bra, en snacksbar hade t ex varit trevligt.
Att hotellet låg I centrum, dvs helt rätt placerat med tanke på shopping Att det saknade balkonger/terasser
Finns inget att klaga på . allt var perfekt. Personal. Rum och läge. Kan kommer att bo där ingen. Ingenting.allt var toppenbra.
Ett underbart bra hotell. Hjälpsam personal. Stora fina rum. Näta till shopping. Helt enkelt toppen. Finns inget att klaga på.
Trevlig personal som är hjälpsamma, städningen utmärkt, SPAavdelningen mycket bra, Thairestaurangen mycket fin mat Vid incheckningen fick jag en förfrågan om priset vilket gick att utläsa av bokningskopian???? och chefen tillkallades. Detta borde aldrig ha hänt framför mig som gäst.
Bemötandet av hotellpersonalen var bra, fick hjälp direkt om man behövde det. Frukost och lunch var bra för pengarna. Hissarna (dörrarna) stängdes alldeles för fort, båda mina barn blev vid olika tillfällen inlåsta där, riktiga skräckupplevelser för dem. Rummen var för små om man har extrasäng och flera barn. Fick påpeka städningen varj dag. Poolen var för liten och inte så barnvänlig eller ren.
Flexibel personal vad gäller utcheckningstid. Bra avstånd till Dubai Creek, Burjuman Shoppingmall, Guld Souken och annat sevärt. Hotellet ligger utmed Bank Street, som är en mycket trafikerad gata. Kan vara svårt att få tag på taxi under rusningstid.