the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
near shopping and airport, very friendly and comfortable
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
I need see view room hotel restorant
The rates are higher than the other similer hotel apartments in dubai.
Construction works at night behind the hotel
Big and spacious rooms. A lot of noise from construction going on outside the hotel.
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
Mycket trevligt och vackert hotell Kan inte öppna fönster - det var en besvikelse i det varma klimatet! Borde upplysas om vid bokning!
Lyxigt hotell som ändå kändes familjärt. Poolen på taket med utsikten var fantastisk. Personalen var mycket vänlig och hjälpsam Menyn för roomservisen var inte särskilt rolig och inte heller det vi beställde från den.
Placeringen var bra , nära till många resturanger och ganska centralt men det räcker inte Hotellet var 5 sjärnig men inte rummen, jag kunde ha fått samma rum mycket billigare
Mkt fina rum och utmarkt personal. Vi var dar under ramadan. Tycker att tex pool baren kunde vara oppet anda.
Family with 2 teenagers, booked 2 rooms. Excellent hotel, good value for money. Starbucks just a stones throw away. Nice views of the creek. Nice small pool. Bit far away from the malls.Bar not advisable for teenagers. Very near the airport Right on the main road,
Uppassningen, balkongen. Trångt vid entrén, väntetid för bilen.
Bra utbud av restauranger. Bra poolområde. Vänlig personal.
Breakfast was very good, excelent service, service cleaning room was bad.
The location of the hotel was ideal for my needs. Underground parking was a bonus and saved me driving. First floor suites are subject to noise from the nightclubs.I asked for a non-smoking room, yet I could smell smoke...enough to bother my sleeping. Hotel staff should point out these types of things to unaware guests of the hotel.
Location, price of accomodation, Check in/out process is laborious.
Good hotel, clean rooms.
close to city center, sockets and lack of adabtors, somewhat ignorance of the hotel staff.
good hotel.little pool on the roof .many restorants near. internet is not free
I have stayed in Manhattan several times and the service and hospitality i always get is world class. It is spotlesly clean and the staff is just fantastic. Easy to get around, a few mins from Deira City centre,
Easy access to lots of shop and shopping mall nearby. No.
Nothing special. This is a 4 star hotel but the difference with a 5 star hotel was huge. I would rate it as a 3 star hotel. The room is basic (tv, minibar and aircon) and the bathroom has only grey colours and harsh lighting. We requested a non-smoking room on a high floor and got a smoking room on the 2nd floor. I haven't found the restaurant. Both bars looked like disco'S. Pool is very small, deep and not well maintained. Reserved hotel car wasn't available when we were ready to go to the airport. The hotel was almost impossible to find because of a recent name change (previously The Hawthorn Hotel). Not much to do in the neighbourhood. Rate was aed 230 excluding taxes. Better stay in a 5 star hotel (for a little bit) more.
Good value and location close to airport and metro. Close to Down Town and lots of good restaurants nearby. I was located close to the staff lift, it was very noisy and I was woken at 6am every morning. The hotel forgot the wake-up call on the morning of my departure, I nearly missed the flight.
shopping because it's next to the city center mall
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
Being beside the shopping mall
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
Location A bit pricy, but so are allmost all of Dubai's good hotels!
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
One of the nicest hotels I have ever stayed in. Ideal location in Dubai - 5 minutes from the airport (but in an oasis between a golf course and a marina), 15 mins from the Dubai Mall and only 30 minutes from the Atlantis. The hotel staff can not do enough to please you and make your stay a pleasant one. The hotel is absolutely spotless, both inside and out. The hotel has everything on-site and you could choose not to leave for the duration of your stay - a number of restaurants (including a fab Thai restaurant), a 24 hr gym, a spa, huge outdoor pool, cafes. This hotel would come highly recommend from us for both business and personal.
Comfort of the room long walk to the lobby / restaurants
pool price of the spa
Quiet, peaceful nature Iso;lation by walking to any comercial services
Beautiful room, high quality toiletries, comfortable bed, high quality linens No complaints
great service very long walk to room, extra for internet, no wifi in room
The attention to detail and guest comfort by the staff. Tea and coffee in the rooms would be a nice touch.
The pool area, hotel staff were excellent and the room was always cleaned well. We were "upgraded" to a spa room. Well this really didn't seem like an upgrade the room was small in that room was taken up with a spa table and a facial chair. We thought being upgraded to this room would include a spa and/or facial treatment but it wasn't. The closet space was so small it only allowed for hanging 4 or 5 articles. We didn't ask for our original room because we were not going to be at the hotel that long and did not spend a lot of time in the room. However, in hindsight we should have asked to be moved back to our original room. We've stayed here before and never had a problem with closet or room space. It's a lesson learned in that we'll never book a spa room or accept an "upgrade" to a spa room.
I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.
Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club
The staff at the Park Hyatt were extremly friendly and helpful. The room was clean and well presented.
excellent service, ambience and a very beautiful location. great rooms, well designed. I seriously object to having to pay a half day rate for late checkout to 19.00 hrs. considering the amount we had spent in the hotel on various meals and beverage to which we invited friends. this policy does nothing to persuade a guest to return. The room was not cleaned on the check-out day despite the extra charge
Don't come with your wife unless you can produce a stamped and attested copy of your marriage certificate. You may end up paying double and staying in separate rooms. Luckily, I had all documents required to check in. I reserved 4 nights, stayed just one and left. Hard bed, non-stop static on every television channel, stinky room, and judgmental staff.
Please write at least 15 Nothing
It is near to market
non price for clean room is not good
close to city center no
the staff were helpful. hotel had free shuttle to the airport, shops & world trade center even with just one person there were no Alcohol drinking and any kind of bars! the breakfast was very typical. the satellite TV without any funny or pay channels. it was look like a religious school!
Good location, near to airport No hotel bar , no coffee making facilities in room
Friendly staff, feel like home. non
The willingness of the staff to arrange a continental breakfast delivered to my room when I explained I had to depart before 7 am. No, only the traffic congestion in getting to the hotel from the Airport in the evening, 30 minutes, while in the morning before 6.45 am the journey to the Airport took 10 minutes.
Thank you very much.
Very wide and nice apartments. Friendly stuff. Food service
Fint bra hotell, rent och elegant Frukosten kunde vara bättre och kaffet.
Personalen var mycket hjälpsam och alla var vänliga. Bra standard på hotellet och ett bra lugnt läge nära den nya metrostationen och med många matställen i närheten. Förbättringspunkter: Att frukostpersonalen inte hela tiden tog bort koppar, fat och bestick. Skulle varit gott med ett grövre bröd till frukost, inte bara toast och bullar.
Very new excellent location, very helpfull at reception even called manager to compliment the service. very good breafast etc. A bit overpriced, attitude of one of front desk manageres, can't open windows in rooms and last but not least no free internet which is very rare in Dubai but a must travellers
Location, Parking, standard
Hotel quiet and not noisy. Staff helpfulness, respect and welcoming attitude is non-existant at check- in. The person doing the checkin-in was extremely rude and disrespectful, to the point they were shouting too. Not caring attitude and the japanese/Filipino lady manager called initially was no better and did not satisfy myself or my family. Later, hotel manager came and apologised and diffuses the situation. never statying at such a low- class hotel as it made the start of the stay in dubai a very poor experience.
International class, confortable and easy for transportation Improvement for the breakfast menu (more variable)
location and price are very good edge, the staff needs to be much more helpful
Cleanliness Internet should be included in the room charged already.
I have stayed here several times over the years but have the standard is dropping. Housekeeping is very poor. Staff
A good budget hotel with very friendly and flexible staff, the food was excellent and the location convenient for the airport and the City Centre Shopping Mall. The mini bar was not fully stocked.
Very friendly staff. Clean and comfortable rooms. Adjacent to a major shopping centre. No.
The breakfast is the best issue I liked during my stay. The access from parking to the hotel through elevator with card to swap is very good. the TV channels were very good too. the quick assistance of handy plummer is appreciated. The rooms are small. the cleaning is done quickly so no deep cleaning anywhere in the room. The rooms do not smell good after cleaning. the car parking not indicated clearly from the street when you approach the first time to enter underground another entry is just before confusing. the door of the parking is left with no indication of the hotel name.
food was not fresh!
the location v.v.v. good gust 50 m to the metro staition and 100 m to citycenter mall .. its clean and nice for family the airport transfair to hotel they dont maintion its free or not so i dont take it .i wish. the price can be less more
spaciousness of the apartment So called "fine dining restaurant" - food of poor quality and the same place was used for the buffet breakfast - no ambience. The pool was just outside the dining area and guests were swimming with their clothes on when we went to dine in the evening - we were the only people in the dining room! Taxis were almost impossible to get from the hotel.
Quiet place, good location near to Deira City Center, appartments are spacious but a bit expensive when adding the Taxes to the real price. N/A
Good size apartments, comfortable beds, reasonable facilities ( Gym, swimming pool, room service) - good value for money Room facilities maintenace was below standard (leaking shower, dirty tiles in the kitchen) but not that bad.
i liked the way they are cleaning the appartment,it's really clean and if someone tell the opposite that will be not fair.the statt is very good,they were very comprehensive when we extand our stay especialy through booking.com.
location the hotel policy
the space of the apartment and comfort the three bed room apartment has double bed in 2 rooms and a twine bed in the third room ,should be one double and 2 twine rooms
Well located near the airport. An older Rotana than others in the City. Breakfast room a little claustrophobic. A strange arrangement of a washing machine in the bathroom
Use of Gym and pool Dining restaurant with alcoholic option
room very clean. friendly staff
Staff are very friendly Bathroom. The design of the tube is wrong. It allows water to flood the floor.
The breakfast was great and so the staff. The availability of adding extra bed for free.
Staff very friendly and helpful, breakfast Unfortunately this time there were construction works outside, even during nighttime.
Very well. Nothing to be dislike.
The location, it's near to many malls & entertainemt areas. In my next visit, I will try to find another hotel with more facilities.
Location good and rooms well appointed with exceptional bathrooms which were unfortunately let down by poor showers. Really nice gym and pool. Was shocked to see all the additional rooms costs not shown in the original booking. Also I was informed that I had to pay for the breakfast which I couldn't remember was included or not.Subsequently did not go for breakfast but bought in only to find on check-out that breakfast was included. The shower was just awful because of the flow rate.
Close location to city center and old town The furniture and hotel facilities are old and the rate is high for that matter
Very Clean and it looks new
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
Near beach, big garden Some hotel staff not friendly
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
Food, and very helpful staff.
every thing was great
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
mycket bra personal. värd för pengarna. takpolen , bastu, gym och utrymmet. nej
Fick aldrig någon rumsnyckel på hela veckan fick be personalen att öppna varje gång, fick alltid vänta länge, personalen hade svårt med engelskan,
Lägenheterna var mycket rymliga och bra, frukostbuffeten var också bra med mycket trevlig personal. Poolen skön och avslappande, Gymet uppskattades. Bortsett från frukostbuffeten, fanns det inte mkt att äta på hotellet. Saknade en licensed bar och en riktig a la carte restaurang. Läget är lite off, inte mycket utbud i närområdet.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
This is a unique lodge in a spectacular setting. The dining room is fine if not gourmet level. The elk steak was great. There is a fine hike to the nearby Bow Falls. Lots of folks stop in on bus tours and look at you with envy that you were smart enough to book a room.
A perfect place to stay in Dubai . A complete apartment for family to stay . It feels like a home .
Large size of the room, proximity to metro and Deira City Centre No
i like this hotel it's v-quite , comfortable and near the city center.
Very convenient location for Dubai city stop-over. Elegant furnishings,large comfortable suite with clothes washer. Free internnet usage. Surprise complimentry transfer provided from airport. Reasonable tariff. Breakfast fairly ordinary and only one small bottle of complimentary water provided per stay.
nothing every thing they were poor hotel and dirty
I like the location which was near city centre, the rates were reasonable and the staff was very co operative
Big airy rooms with nice furniture and doorstep access to a huge shopping mall. Staff were quite friendly. Breakfast offered reasonable choice but heavy on Indian and arabic. Painfully slow and expensive Internet with connection issues. Nice tv but way fewer English language channels than you would normally expect for the price. Many ports on the tv were disabled. Pool closed at 19:00 each day so basically shut by the time I returned from work.
Made arrangements for airport transfer.told to go to mahraba desk,no one kknew about it.had to get a taxi after all.no complimentary airport transfer despite such a high accomadation charge and breakfast charge also.staff at check in counter not very helpful
near to the city center tv chanel is limited & not clear
nice and big bed oom
the location,size of the suit and cleanliness of my room were very goods and very fast check in... poor breakfast,there was no enough accessories in the kitchen