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Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Food, and very helpful staff.
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
Near beach, big garden Some hotel staff not friendly
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Very Clean and it looks new
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
every thing was great
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
I need see view room hotel restorant
Big and spacious rooms. A lot of noise from construction going on outside the hotel.
the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
The rates are higher than the other similer hotel apartments in dubai.
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
near shopping and airport, very friendly and comfortable
Construction works at night behind the hotel
location the hotel policy
i liked the way they are cleaning the appartment,it's really clean and if someone tell the opposite that will be not fair.the statt is very good,they were very comprehensive when we extand our stay especialy through booking.com.
Quiet place, good location near to Deira City Center, appartments are spacious but a bit expensive when adding the Taxes to the real price. N/A
food was not fresh!
Good size apartments, comfortable beds, reasonable facilities ( Gym, swimming pool, room service) - good value for money Room facilities maintenace was below standard (leaking shower, dirty tiles in the kitchen) but not that bad.
spaciousness of the apartment So called "fine dining restaurant" - food of poor quality and the same place was used for the buffet breakfast - no ambience. The pool was just outside the dining area and guests were swimming with their clothes on when we went to dine in the evening - we were the only people in the dining room! Taxis were almost impossible to get from the hotel.
the location v.v.v. good gust 50 m to the metro staition and 100 m to citycenter mall .. its clean and nice for family the airport transfair to hotel they dont maintion its free or not so i dont take it .i wish. the price can be less more
the space of the apartment and comfort the three bed room apartment has double bed in 2 rooms and a twine bed in the third room ,should be one double and 2 twine rooms
Placeringen var bra , nära till många resturanger och ganska centralt men det räcker inte Hotellet var 5 sjärnig men inte rummen, jag kunde ha fått samma rum mycket billigare
Mycket trevligt och vackert hotell Kan inte öppna fönster - det var en besvikelse i det varma klimatet! Borde upplysas om vid bokning!
Lyxigt hotell som ändå kändes familjärt. Poolen på taket med utsikten var fantastisk. Personalen var mycket vänlig och hjälpsam Menyn för roomservisen var inte särskilt rolig och inte heller det vi beställde från den.
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
Location A bit pricy, but so are allmost all of Dubai's good hotels!
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
shopping because it's next to the city center mall
Being beside the shopping mall
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Comfort of the room long walk to the lobby / restaurants
Quiet, peaceful nature Iso;lation by walking to any comercial services
The attention to detail and guest comfort by the staff. Tea and coffee in the rooms would be a nice touch.
excellent service, ambience and a very beautiful location. great rooms, well designed. I seriously object to having to pay a half day rate for late checkout to 19.00 hrs. considering the amount we had spent in the hotel on various meals and beverage to which we invited friends. this policy does nothing to persuade a guest to return. The room was not cleaned on the check-out day despite the extra charge
I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.
Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club
The staff at the Park Hyatt were extremly friendly and helpful. The room was clean and well presented.
great service very long walk to room, extra for internet, no wifi in room
pool price of the spa
The pool area, hotel staff were excellent and the room was always cleaned well. We were "upgraded" to a spa room. Well this really didn't seem like an upgrade the room was small in that room was taken up with a spa table and a facial chair. We thought being upgraded to this room would include a spa and/or facial treatment but it wasn't. The closet space was so small it only allowed for hanging 4 or 5 articles. We didn't ask for our original room because we were not going to be at the hotel that long and did not spend a lot of time in the room. However, in hindsight we should have asked to be moved back to our original room. We've stayed here before and never had a problem with closet or room space. It's a lesson learned in that we'll never book a spa room or accept an "upgrade" to a spa room.
Beautiful room, high quality toiletries, comfortable bed, high quality linens No complaints
One of the nicest hotels I have ever stayed in. Ideal location in Dubai - 5 minutes from the airport (but in an oasis between a golf course and a marina), 15 mins from the Dubai Mall and only 30 minutes from the Atlantis. The hotel staff can not do enough to please you and make your stay a pleasant one. The hotel is absolutely spotless, both inside and out. The hotel has everything on-site and you could choose not to leave for the duration of your stay - a number of restaurants (including a fab Thai restaurant), a 24 hr gym, a spa, huge outdoor pool, cafes. This hotel would come highly recommend from us for both business and personal.
The comfort of the bed..Filipino show..The buffet..Location from the mall close by..See thru glass in bathroom.. The taxi there in hotel driving Lexus..Neva said price for airport.. but when we arrived there he tried to say 75 AED...Wasn't paying him that at all..
Modern and clean. The room seemed to be well stocked with items in the bar. Free internet was provided Reception desk charged a deposit which was supposed to be deleted after I paid in full. Will wait and see if the charge is ultimately removed.
Mkt fina rum och utmarkt personal. Vi var dar under ramadan. Tycker att tex pool baren kunde vara oppet anda.
Bra utbud av restauranger. Bra poolområde. Vänlig personal.
Family with 2 teenagers, booked 2 rooms. Excellent hotel, good value for money. Starbucks just a stones throw away. Nice views of the creek. Nice small pool. Bit far away from the malls.Bar not advisable for teenagers. Very near the airport Right on the main road,
Uppassningen, balkongen. Trångt vid entrén, väntetid för bilen.
There was a shallow pool that was great for my 2 year old. Room service wasn't bad either. Multiple members of the staff refused to rinse out my son's sippy cup, the first where the staff in the restaurant telling me to go to room service, then the front desk making excuses about how they couldn't do it. I did make a complaint with the manager who said he spoke to the staff and it was unacceptable, but it could all be lip service.
Fint bra hotell, rent och elegant Frukosten kunde vara bättre och kaffet.
Personalen var mycket hjälpsam och alla var vänliga. Bra standard på hotellet och ett bra lugnt läge nära den nya metrostationen och med många matställen i närheten. Förbättringspunkter: Att frukostpersonalen inte hela tiden tog bort koppar, fat och bestick. Skulle varit gott med ett grövre bröd till frukost, inte bara toast och bullar.
comfort,good service,hotel location in the center,good price,excellent staff, the details about the appartement of three rooms,that we find the appartement contain 2 bedrooms & one of leaving room they but extra bed in it so we cannot say this is bedroom it not contain cabinet for clothes & no showeroom just toilet
the room is very spacious and clean, and for its price, you get value for money. I booked online and it said AED250. but when I paid at the front desk, they took AED300 from me. i dont understand this discrepancy.
quietude Reception attitude
The rooms are really nice and big. There was a kitchen, with a wasmachine. There was also a home cinema set in the room. The only restaurant was not that nice. The people want that you sign for the diner as quick as possible, also if you just want to take at the menu.
Spacious, well equipped, clean. Intermittent Internet connection & staff slow to respond to the problem then did not know how to fix it. Did not clean room on one day. Eager to 'chase' you out on booking out day. Eg calling a full two hours before latest check out to make sure you were going.
the appartment was spacious and very clean There is building works on the metro system directly outside the hotel. The workers carry on working throughout the night. This caused much disturbance to sleep, (woken up at 0400am.) Getting cabs can be a problem and the hotel taxi's are very expensive.
Professional hotel staff (especially front office manager John and male beautician Jitesh who was fantastic),health club Pool out of service (however, after complaining & negotiating I got a certain compensation such as late check out, complimentary breakfast and a discount in beauty parlor); room was a bit chilly even after switching off ac
Room size,pool,service. There was nothing to complain about.
i like the location, rates, services, staff, room clean, size of the apartments , parking, every thing was good no thing
Life saver in swimming pool was really nice with children Rooms were really dirty,I don't how they clean the rooms. I couldn't believe how kitchen tools were dirty..