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Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing. The paid parking is a bit of a pain in the neck
Suit was really nice and not expensive
I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost
Nothing. Smells bad and the rooms are not clean as expected Smelly lobby, rude front desk dirty rooms
Not much Pool next to very busy highway
Location Bathroom was not maintained. Tub was plugged and shower needs to be replaced.
Loved the location of hotel. Was able to walk to diffent places without having to drive. Staff was very friendly and helpul. Greeted you with a smile at all times. Room was clean and really nice view. This was my first time visiting Miami and I didn't like the fact that the hotel doesn't offer free parking like in other places I've stayed at. Seems this is everywhere in Miami. The phone in the room didn't work and was not even connected. I tried to connect it to the wall outlet, but there was no dial tone.
Ambiance was good. Staff was courteous. Breakfast was excellent. No clear direction in the parking garage. No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker? We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!
Nice hotel Mold in bathroom and do not validate parking
it was convenient to the Whole Foods and the bed was comfortable. decor was dated and drab air conditioner was not reliable noisy noisy noisy at the pool you can smell grease and smog
Proximity to bayfront park and American Airlines Arena while costing significantly less than competitors. If you don't mind walking 6 minutes and want to save $100, this may be for you. The feel of the hotel is a bit old. Old school card scanners on doors, carpet a bit dated, but still clean. Under an airport route, but what hotel downtown isn't? Lower floors will hear traffic.
friendly staff, fast service, when i did not answer the door ring (i did not ask for anything), the service people opened the door, and this happened twice and once at 2AM!!! the door was locked, it was really a shock in such a hotel. why does someone open your room when in locked\privacy mode at 2 am and you have never asked for something?? i really felt unsafe in such a hotel.
Everything Breakfast not icluded in the price.
All greeted with asmile and the will help you any way the can No tea in rooms
The location. The views the staff Area 31 bar night Service was not good
cooperation of staff and facilities
Rooms and great balconies Health club closed
This hotel is really good one. I liked it very much and I passed good time in it. However, my phone was stolen from my room but the responsible is interested in it. I had left it in the room but when I came back it was not there. This was a serious problem that must be solved.
large and comfortable room, luxury bathroom, great service in every area: from the swimming pool here you get towel, drinks, and magazine, to the courtesy cocktails. Thay will make anything they can to make a pleasure of your stay. Intelligent luxury, great value for money. not easy to park in the area - it's almost compulsory to use the valet service
Hotel staff addressed us by first and last names. Incredibly friendly and genuine. Restaurant was excellent..intimate and personal attention. The food was amazing as well. Pools relaxing and service prompt.
The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator Super noisy. Disorganized. Staff not very helpful Somewhat snobby clientele.
Beautiful hotel. The staff was very accommodating Temporary fitness center
We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!
The wifi didn't seem to work, luckily I was close enough to the lobby to use that.
Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking. Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.
as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott
Luxurious accommodations, incredible views. Room service was very good. Valet parking always seems to be the weak link at many hotels. Nothing horrific, just not up to the standard represented at this property.
The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding. Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.
Great hotel, nice rooms and helpful staff. Valet parking too expensive.
I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.
The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.
The rooms are amazing, well appointed, loved the bed! Service is top notch too Long wait for the valet, call early!
The location, the size and quality of the room and bathroom, the courtesy and skill of the staff. We liked it. We'll come back.
Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
Location and pool. Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
loved it everything buttttt the 24 hour menu was horrible not enough selections for the price i paid. need to offer complimentary breakfast.
Best bathroom ever. Fun electronics in room. Great breakfast.
How courteous the doormen and front desk employees were, great shower. Nice comfy bed. Apparently requesting a second bucket of ice is an unreasonable request. Not according to the front desk but to whoever tells the person that actually comes to your door. This was off putting to say the least.
The staff was incredibly friendly and accomodating. The rooms were smaller, but clean and chicly decorated. PB station had delicious food and the rooftop bar was fun!
staff Way too much traffic and construction Evidently i also had no flexibility as i booked through an online service that was non refundable but i was not told...so that soured me on the while trip
Walking distance to everything Downtown. Great location!!
Läge, stort rum, nära till resturanger Endast en fungerande hiss
Läget i Miami. Stora rum och stora allmänna utrymmen. Smidig transport. Frukost (om än minimal) ingick. Storlek på frukost (var för liten). Personal ej överdrivet charmig som de annars brukar vara i USA.
den låg i närheten av vår egentliga destination. den var ganska sliten och kunde varit både renare och fräschare. den skulle behöva rustas upp.
Läget i Miami. Stora rum och allmänna utrymmen. Frukost (om än liten) ingick. För liten frukost.
Standarden på rummen var helt OK. Det fanns många parkeringshus i området så det var lätt att göra sig av med bilen till en rimlig peng. Frukosttiden var väldigt kort, endast en timme 8.00-9.00. Personalen vid frukosten var irriterad och det fans väldigt få sittplatser. Frukosten var dessutom av väldigt enkel karraktär. Valet-parkeringen som erbjöds vid hotellet var väldigt mycket dyrare än parkeringshusen i närheten så man kännde sig lite lurad. Downtown Miami är ganska ointressant, mest buisness.