Hotell i Miami nära Coconut Grove

The attention of the front desk staff and the restaurant. Room was very dirty, had to use shoes all the time, otherwise feet would get dirty immediately. Shower tub dirty also, and shower faucet about 1/2 inches away from the wall, which , I believe , from some previous repair that had to be done regards to plumbing, and was poorly fixed. showing a hole in between. Mildew thru out the bathtub surroundings, which proves that no proper cleaning was been done. Not for one day that we were there did the cleaning staff leave enough towels for the 4 quests. We had always to walk around the floor to find someone that was cleaning another room and ask for more towels. Closet doors extremely heavy to move. Mattress of the bed close to the wall, sinks to the middle as soon as you lay down. Not at all what I expected from a Hotel that use to be one of the finest in the area. Overnight parking fee very high. In my opinion, all that is due to bad management and it can bring the place down very fast. I would not recommend your hotel to anyone that asked my opinion.

Jag tycker det mesta höll vad det lovade, trevlig personal, snyggt och rent, trevligt område och nära till restauranger och shopping. Vi blev inte informerade om att Pool anläggningen var stängd pga.renovering samt att frukost buffe inte skulle ingå trots utlovat vidbokningen, detta ordnades dock snabbt upp.

The hotel is clean and comfortable. Very modern appeal. The valet parking is ridiculously expensive and due to lack of parking in the area nearly a necessity. The parking fees make up for any saving you might think you're getting on your room. The front desk staff and hotel bar staff were very courteous and friendly, however, the in lobby Starbucks staff couldn't have been more rude or inattentive.