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Good position good views good breakfast. But its opulence is fading fast and the spa/pool etc was closed as it was Sunday - this is not stated in the web site so the value was poor as we had expectations that did not come to fruition. No use of pool. Old fashioned.
The staff was helpful and nice They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.
best position in Napoli, very nice hotel and staff, especially the girl from reception who is very nice and beautifull
Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.
Fantastic hotel. Best location, very elegant, clean, friendly staff, great breakfast.
Luxury hotel, well situated. Great breakfast on the tarrace - excellent personel (Mr Mario). Good room service.Tasty meals. Perfect barman Not fully satisfied with Concierge and reception personel - they seemed to have something more important to do than paying you enough attention. Parking - you have to go on foot to pay and to collect the car
Excellent staff, fantastic room,bueautiful view, good breakfast, good decor. No
Old world charm and great location. Staff was very helpful. Rooms were a bit dated.
Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.
Excellent hotel in perfect position with professional staff . Has everything anyone could wish for was an ideal base for three wonderful days in Napoli no
The staff were extremely helpful. I had no problem with the language and they could all speak English. All staff were eager to please and offered excellent advice on where to eat and where to go to experience Napoli. The services offered were exceptional and I was treated as a special guest. I recommend this hotel to anyone going to Napoli.
Amazing views, great location Limited catering, no evening meal and even basics like snacks in the evening were not available
Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.
They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate
the staff and the comfort cooperation with staff,because of their poor english..
The location is great. The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.
Läget nära havet och utsikten ut mot Neapelbukten. Även relativt kort gångavstånd till platser jag ville komma till
Bra läge för turister, tryggt, fin frukost hjälpsam personal. samt fin pool med solterass och bar. Dyrt internet möjligheter på rummen. Ac fungerade dåligt.
Bra service vid receptionen Dyr och dålig drink vid poolbar
Bra läge,underbar utsikt,god frukost.
Ett bra 4-stjärnigt hotell med ett fint läge precis vid strandpromenaden. Hotellts pool/solterass var ett plus. Bra restauranger runt hotellet och området kring hotellet kändes säkert. Gångavstånd till shoppingområdet. Trevlig personal. Rummen och delar av hotellet behövs fräschas upp.
Att komma in i hotellrummet från Neapels gator som var fulla av skit o skräp. Hotellet var bra men det var allt. Utsikten var fin mot havet o en gammal borg ute i vattnet. Italienarna i Neaple tänker nog bara på vin o spagetti för det var ingen positiv upplevelse att se allt skräp, alla prostituerade o alla skumma figurer som fanns in denna stad. Vi blev helt avskräckta av den mentalitet vi mötte o den totala kaos i staden med fullt av sopor o total oordning överallt, man undrar ju om det finns en enda nykter politiker i denna del av Italien?
Trevlig och tillmötesgående personal. Mycket bra läge. Gratis internet. Privat garage i närheten som visserligen var dyrt, men kändes säkert. Frukost (croissant +kaffe/te/varm choklad) ingick och serverades på rummet. Tror att det är svårt att hitta något bättre i centrala Neapel i samma prisklass. Ganska slitna och slamriga rum. Badrummet var i ganska stort behov av renovering.