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We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo". Everything. We ran out of there like bats out of hell. Atrocious! We are not the kind of family seeking luxury. You get what you pay for, but this is an embarrassment to the hotel business not to say Italy. The surrounding area was so bad, that the hotel staff lock the doors day and night.
Allt utom luftkonditioneringen Dålig luftkonditionering
Hotellet har ett fantastiskt läge mitt i gamla stan och en personal som är mycket tillmötesgående. Trådlöst internet är ytterligare ett plus. Frukosten kunde varit bättre och det borde varit dukat så, att varje rum haft "sitt" bord. Som det var nu ville vissa vänta med att äta för att det redan satt folk överallt.
The staff was amazing and very helpful!
Super friendly staff, perfect rooms.great!
I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing! The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.
Modern interior, very nice bathroom, close to port for ferries. Noise of the tv from reception
Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull. A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.
The location was fantastic. The room was nice and spacious with a balcony overlooking the city and the breakfasts were good
Clean and quiet. Good breakfast. Good location need the old city. The internet didn't work one night!
I liked the cleanliness of the room and the cable tv. Nothing
museum visit Naples
close to grocery store and walking distance to all attractions none
location is great, breakfast ok, room fine works going on in the street and so a lot of noise. I know these kind of works can take a lot of time (years) so be prepared
room nice and large. large flat screen TV. hotel staff friendly.room and bathroom clean. No view from our room or decent balcony. Window very small. resturant out of use during our stay.
The location of the hotel was excellent for my needs. It was clean and tidy.
Friendly staff. Very old, tiny shower and bathroom, not in a very good neighborhood.
Central location, quiet, nice rooms, good value for money. Will come back.
Ett hotell med perfekt läge för att utforska Neapels historiska kvarter. Man sparar in på taxi och transferpengar på att välja ett hotell med detta läge. Mycket nära till museer, sightseeingbussar, borgar, shopping och båtar till öarna runtomkring. Hotellet kändes lite lyxit jämfört med andra hotell som jag tittat på. Fin utsikt från takterassen och skönt med deras jacuzzi och solsängar på taket. Söt svensktalade man i receptionen, gjorde ju inget ;-) Menyn i deras restaurang motsvarade inte vad man fick på tallriken, en översättningsmiss kallades det. Fast det var mycket gott i alla fall. Annars var det inte så mycket restauranger i hotellets närhet, mest pizzerior.
Prisvärt och centralt beläget
Närheten till järnvägsstationen Ingen luftkonditionering. Ingen hårtork. Att man ska betala extra för att se på tv.
Centralt beläget med rena fina rum. Bra personal i receptionen som gav snabb och bra service. Sköna sängar och ett mycket fräscht badrum Nej
The view is very nice, the swimming pool astonishing ! They mention 4 hour room service but there is no room service menu, and you can order until 22.30
Is a different experience to be hosted in a Monastery the location is really bad
Our room, room 56.
beautiful old building well restored. Quiet but easy to get to the city.
staff was friendly and accomodating. the view from the hotel and room was incredible
Staff is very friendly, like architecture and interior.
The view is incredible; so is the building, which retains lots of its historical charm. The breakfast is ample and well done on a huge terrace overlooking Naples. They play pop and elevator music pretty loudly at the pool during the day. The internet service requires that you re-enter the password constantly. Both of these things were pretty annoying.
location, high above the busy city of Naples with a fantastic view and easy access via funicular down into the city. Great restaurant and pool area on rooftop. Don't book a room on the same floor as the function room as there are lots of noisy weddings.
The restaurant on the terrace was magnificent. Good food and excellent service. The room with our terrace and bathroom were tastefully designed. Porter service was efficient.
Very weird vibe.
View of Naples was great, from roof top terrace, and restaurant Bathroom was in horrible condition. Lights not working, heavy mold and mildew growth in bathroom, bathtub broken and in disrepair
Silence (no traffic noise) in the night time, decent bed - could sleep properly Only one restaurant of three mentioned actually available (off season, of course). Some facilities, such as TV, bathing equipment or cupboards, in relatively poor condition/quality.
I stayed in this hotel for 14 days. I appreciate especially the location.The room and the services are good. The breakfast is very limitd and need to be more variate.
Room was clean. Doing construction outside, bar not open, location OK but not great.
excellent situation for exploring and safe
One night stay. Room, hotel facilities, staff and breakfast all excellent. Room rate high but this a 4 star hotel and the euro/pound exchange rate not good at the moment so that doesn't help.
Great location, nice staff, very quiet room, good breakfast The temperature in the room was too high (yet too cold at night to leave the window open), the air conditioning too loud to be left on. Apart from that, it was a great hotel.
The staff members were very, very helpful. I had travelled by myself but felt very safe here.
location in the heart of Naples the inside rooms are too dark; one lightbulb was burnt out, and although I reported it to the reception, it was not replaced
The attitude of staff at reception named Mr.P was wrong. As there was no hotel telephone directory, I had to come to reception to ask morning call but he didnt appologized until I suggested to do so.
I enjoyed the warmth of the staff and their helpfulness. The hotel is an old building squeezed in the block and without any outside view.
Centrally located to everything. The staff was extremely friendly and helpful After one shower we ran out of hot water the first morning - the problem was addressed and corrected. The breakfast was on the skimpy side - not really what was expected.
Very good location for our purpose (attending a conference at the Stazione Marittima) also for getting to other locations in the city
Practical very old accomodations
Central location, balcony in room work ongoing on third floor unaware of until stay therefore communal hallways and lift areas rather dusty! Bar opening hours poor!
I've liked the location, the facilities, the hotel staff, been in your hotel make my vacation beautiful and unforgetable, reasons to choose the same hotel for the next trip in Neaple I didn't like the absence of vegetables at the breakfast.I didn't like that the airconditioner make too much noise
Best location, clean and confortable room.
Great location and best price for the area. Room was suppose to be non-smoking, but it smell like smoke. Internet access was available for a very high fee (7 Euro an hour); other hotels in the area charge only 8 Euro for 24 hours of use.
Central; good value (for Italy). Breakfast decent.
Location was good for us because it was near the ferry terminal where we arrived from Palermo. The area was much cleaner than area around the Central rr Station. The hotel was near the Castel Nuovo,San Francesco di Paola, and Teatro San Carlo. Rooms and hotel were clean and staff friendly.
Normal service. Very noisy after 8:00 due to works in the hostel
the hotel is ok, but still the wi-fi internet should be free. small bathroom, but still ok for one night stay