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The staff were extremely pleasant and the location was good, though the hotel was a little hard to find. The room I was given was of a good size and the bathroom was fine. My room looked over a rather rundown courtyard were the neighbours would enjoy extremely loud shouted conversations, which seriously disturbed the tranquility! I was not impressed by the buffet breakfast. It was great if you likke lots of sticky, gooey sweet things for breakfast, but the choice of other things was limited to a couple of cold meats, one cheese, bread and apples. It was a adequate, but I would have expected very much better from a four star hotel.
Room wasn't cleaned when I checked in. The Internet doesn't work. Staff was very unprofessional. I have no idea how this is a 4 star hotel, more like 2 or 3.
location in middle of the historic centre (although the historic centre of Naples is pretty dirty and a complete mess). However, the more beautiful parts of the city are elsewhere (e.g. closer to the port next to the castle). Staff members were friendly though. rooms (dark, somehow uncosy, cheap and unstable equipment, no safe, only little number of satellite programs, one radiator as heating: not enough to heat up the room accordingly, stationery: broken pencil); breakfast (little choice); too expensive for what was offered.
Very helpful staff, a very good location in the heart of the old town, but quiet and relaxing too. NO
It was easy to go shopping from here and there were close a bus-stop if I wanted to go other part of the city. Room was quiet and big enough. Breakfast is till 10am, but if we arrived at 9.30 am or later there were not enough food and they couldnt bring us more. Bathroom was a bit small and the toilet looked not clean. Hotel area is very dirty and mornings aeroplanes fly above the hotel with big noise.
Right in the heart of Naples. Very comfortable hotel and very helpful staff.
The hotel is in the heart of the historical centre. Breakfast was sufficient and the staff were very helpful and friendly. Very quiet hotel and a good night sleep had by all. Luckily we were only using our room to sleep in as we were exploring the city from morning till night. We had a very tacky 'family' room no. 207 which had no natural light and although a very clean room was let down by the black mold growing on the wall. It was a shame really because we looked in one of the suites which was on the front of the building and this looked really nice. Roof terrace was closed and looked run down, maybe only open in the summer months!
The hotel staff were excellent and very accommodating. The air conditioning unit broke down in the room on the second night, we were moved to another room without question. It was a noisy room, but the air conditioning was good. The square the entrance of the hotel was in was dirty, rubbish was piled up in containers at the entrance of the square, it was very smelly. Although the hotel had signs for a roof terrace, it wasn't open and looked as if it needed work done to it. We found a bar nearby for refreshments, but had to ask where the nearest restaurant was, that was 15 minute walk away. I would question the 4 star rating of this hotel, it didn't measure up to other 4 star hotels we have stayed at in other countries.
good location in the middle of the city no heating
A good location in the centre of historical center. For Naples the location was quite quiet. Difficult to find the hotel - especially during the night. Although you see the odd numbers on the right side of the street, the hotel is on the top of the street on its left side, a third house from the crossroad.
I was very close to real life of city... It's not a hotel....It's Bed&Breakfast spot.
Very nice location & accomodation, friendly staff, and kind helpfull neighbours, Nobody at the location, with help of neigbours we reached the owner, this could be solved by putting recent gsm number on the door. (must say, we made a late reservation.) Unfortunaly very hard matresses and only cold water, but for one night ok!.
The hotel is conveniently located, close to the old town. The staff were very rude. They were particularly unwelcoming due to the fact that we were travelling with a child. The hotel is on the third floor and does not have an elevator. The hotel is located in a very rough alleyway off the old town. Despite claiming to be a bed and breakfast, the hotel only gives a token for a cafe around the corner for a brioche and a coffee. That's a 2 Euro breakfast! This is the worst B+B I have staryed in for a long time!
The rooms are excellent. The location is excellent, in the middle of the mediaeval city centre on a typical narrow street, amidst original Napolitan family life. You get your typical Italian (one piece of pastry and a cup of coffee) in the famous pasticceria of Angelo Carbone (directly round the corner). Some excellent (and really non-expensive restaurants and trattorie are directly around (pizzeria Gino Sorbillo, trattoria da Carmine, ristorante al Grifo). The reception is always closed, you need to telephone in order to make contact (bring your mobile phone!) and the staff do not keep their promises. Rooms are cleaned at irregular intervals as is the renewal of towels and the quality of cleaning varies also. You need to climb stairs to get to your room and the reception, as the elevator is strictly private (for he staff).
Walking up 96 steps with luggage after a long air flight as well as each time we had to leave for the day. Breakfast 3 blocks away from the rooms. A 4 square foot shower.
all a very very good, compliments..
The location of the hotel is very bad, not really safe and in a building with families. There is no one there when you need something. For example when your room does not close and people enter in it in the middle of the night........ And to do everything perfect they also give you a ticket to have a breakfast in a place which is close..... We really did not have a good time there!
Breakfast and location, room facilities Non English speaking staffs.
Inrymd i ett 1600:tals palats, vackert renoverade rum med marmorgolv och lyxigt badrum. Hade fin utsikt över trädgården med apelsinträd så nätterna var lugna och inget buller. Frukosten var typisk för Italien, rätt söt med olika sorters sockerkakor, kaffe och frukt. Ägaren är väldigt trevlig och hjälpsam, så jag fick ut mer av min vistelse. Antikmuseet med Pompeji samlingen bara 100 m från hotellet.Trivdes jättebra på hotellet under mina 3 dagar där. Lite svår att hitta, t o m taxichauffören fick fråga folk på gatan var exakt hotellet är beläget. Ingen hiss, så man pustar upp de tunga trapporna och inte så bra om man har tungt bagage med sig. Som många hus i Neapel så är det rätt slitet i och utanför.