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Mycket lyhört,man hörde allt som sas i korridoren.
Staff very willing to help with information. Very serviceminded staff, indeed. The room was spacious and clean. Window and small balcony towards Via Toledo. Good windows, no disturbing sounds! Breakfast (with boiled eggs) was very good compared to other hotels in Napoli. Value for money - yes!!!!!!! Really recommend this (small) hotell.
One night stay. Room, hotel facilities, staff and breakfast all excellent. Room rate high but this a 4 star hotel and the euro/pound exchange rate not good at the moment so that doesn't help.
The attitude of staff at reception named Mr.P was wrong. As there was no hotel telephone directory, I had to come to reception to ask morning call but he didnt appologized until I suggested to do so.
The staff members were very, very helpful. I had travelled by myself but felt very safe here.
Great location, nice staff, very quiet room, good breakfast The temperature in the room was too high (yet too cold at night to leave the window open), the air conditioning too loud to be left on. Apart from that, it was a great hotel.
location in the heart of Naples the inside rooms are too dark; one lightbulb was burnt out, and although I reported it to the reception, it was not replaced
I stayed in this hotel for 14 days. I appreciate especially the location.The room and the services are good. The breakfast is very limitd and need to be more variate.
excellent situation for exploring and safe
Room was clean. Doing construction outside, bar not open, location OK but not great.
Centrally located to everything. The staff was extremely friendly and helpful After one shower we ran out of hot water the first morning - the problem was addressed and corrected. The breakfast was on the skimpy side - not really what was expected.
I enjoyed the warmth of the staff and their helpfulness. The hotel is an old building squeezed in the block and without any outside view.
Ett hotell med perfekt läge för att utforska Neapels historiska kvarter. Man sparar in på taxi och transferpengar på att välja ett hotell med detta läge. Mycket nära till museer, sightseeingbussar, borgar, shopping och båtar till öarna runtomkring. Hotellet kändes lite lyxit jämfört med andra hotell som jag tittat på. Fin utsikt från takterassen och skönt med deras jacuzzi och solsängar på taket. Söt svensktalade man i receptionen, gjorde ju inget ;-) Menyn i deras restaurang motsvarade inte vad man fick på tallriken, en översättningsmiss kallades det. Fast det var mycket gott i alla fall. Annars var det inte så mycket restauranger i hotellets närhet, mest pizzerior.
Location was good for us because it was near the ferry terminal where we arrived from Palermo. The area was much cleaner than area around the Central rr Station. The hotel was near the Castel Nuovo,San Francesco di Paola, and Teatro San Carlo. Rooms and hotel were clean and staff friendly.
Normal service. Very noisy after 8:00 due to works in the hostel
Practical very old accomodations
Very good location for our purpose (attending a conference at the Stazione Marittima) also for getting to other locations in the city
the hotel is ok, but still the wi-fi internet should be free. small bathroom, but still ok for one night stay
Central; good value (for Italy). Breakfast decent.
Central location, balcony in room work ongoing on third floor unaware of until stay therefore communal hallways and lift areas rather dusty! Bar opening hours poor!
I've liked the location, the facilities, the hotel staff, been in your hotel make my vacation beautiful and unforgetable, reasons to choose the same hotel for the next trip in Neaple I didn't like the absence of vegetables at the breakfast.I didn't like that the airconditioner make too much noise
Best location, clean and confortable room.
Great location and best price for the area. Room was suppose to be non-smoking, but it smell like smoke. Internet access was available for a very high fee (7 Euro an hour); other hotels in the area charge only 8 Euro for 24 hours of use.
Excellent in the center of town location, very friendly and helpful staff, clean and comfortable and airconditioned room, good breakfast. parking for the car close by for a good price, 15 Euro per day
the location was perfect...the room number 416 terrible....half stars
Service provided by the manager Diverging quality of the rooms. Street side rooms are noisy
the AC was on a time basis, it came on at 8 oclock at night which was not a problem except when it did not come on and the room was hot it took several visits to the desk to get it remedied. the service was fair in this respect.
Good rooms, nicely furnitured and new. Good surrounding, very safe. Very loudly position 24h per day. Sleeping with open window imposible. The rooms were not cleaned at all. Just changing of towels every day. The bath was not cleaned not even once for 4 days.
very close to the Alibus stop from the airport only a few minutes walk to the boats for Ischia very close to a lovely evening walk past beautiful old buildings and squares
Location of the hotel, easy to reach the City Centre, the harbour, the railway station. This is the second time I chose your hotel, if I will have the opportunity to come back, I will make then same choice. Not at all.
Its location No
proximity to ferries to escape from naples pickpockets in piazza municippio, piles of rubbish in the surrounding streets
The hotel is situated is the lively Spanish quartor of Naples and not far from the see. the personel is extremely helpfull and nice in every respect.
Very good English speaking staff at the desk, they were helpful and friendly. The location in the alley ways was great fun very urban, and close to restaurants bars and shops. It was also close to the port for boats to Sorrento and Capri.
Hotel staff was really friendly and truly helpful. The room is quite nice, well decorated. Especially if you stay there with kids, I’m sure they will like it. Air-conditioning works well. The location is a little bit difficult to access by car. The outside of the hotel is loud until the middle of the night, but anyhow we could sleep by closing the window.
beautifully renovated recently. prime location. hotel stuff nice and helpful. would love to go back.
Excellent location, spacious room, very helpful hotel staff Breakfast not good quality
Our best Hotel on travel in Italy. Staff very friendly and helpful. Great room. Excellent location right in the centre. Plenty of tour information. In walking distance to most things and also to public transport. Loved it. Doesn't have parking. However, the location of the Hotel doesn't permit it and the location of the hotel means you don't need your own car.
I liked the service and helpful staff. The hotel location is excellent. I did not like the factt tha tthe hotel would not accept American Express Travellers cheques, even though in Euros. I did not like seiners served for breakfast.
Very good hotel in excellent location. Friendly staff, almost everyone speaks English. The rooms are clean and very comfortable. -
A great Hotel, very helpfull staff, centraly located, perfect atmosphere, very helpfull and friendly staff. Very clean rooms. A perfect place to enjoy Napels. Ok, you will be awake twice a night because of the closeby church bells, but is authentic part of Napels which one should take for granted.
The staff is great, location is noisey.
Hotellet har en familjär atmosfär och ett utomordentligt läge i centrala Neapel. Flygbussen stannade utanför entren. Hotellet är inte lätt att hitta även om man står utanför porten. Det enda synliga är an namnskylt med ringklocka tilsammans med övriga hyresgäster.
Trevlig hjälpsam personal. Bra rum och mycket bra att gratis trådlöst Internet fanns tillgängligt på varje rum. Bra frukost. Nej
De var trevliga och väntade på oss tills kl 24 eftersom vårt plan hade 5 timmars försening. Stopp I toa sista kväll , bajs kom upp I duschen - badrummet gick inte mer att använda. De kunde inte hämta ng tekniker- vi fick sova utan dusch och toa (minimal toa vid frukostrummet, inget tvättmöjlighet). De reducerade inte priset utan anklagade oss för att vi hade stoppat igen toan. Det visade sig att det var en bit tvål som satt fast I toan- denna var definitivt inte av oss- vi använder inte tvål. 1.) det måste finnas en teknikjour I sådana fall.2.) vi hade det smutsigt och blev dessutom anklagade.3.) En anställd sa att de aldrig hade haft problem med denna toa, en annan sa att det var ett vanligt problem- så jag ser att detta är hotellets problem och de borde ha reducerat priset.
the hotel was ideal for us in terms of location,Having spent two days site seeing around Naples, I believe we made an excellent choice
The staff is excellent and superfriendly. The location is super: next to the Via Toledo, but very quiet because you stay on the fifth floor. The atmosphere breaths design and relaxation. From our terrace we couls see Mount Vesuvius on the one side and the hill with church on the other! And if you take your breakfast on the communal terrace then you hear the clocks of Santa Brigida right next to you, so what could you ask more? Right...
The hotel staff was great. Nothing.
I enjoyed the designer atmosphere of my room. I liked my balcony. The breakfast was great...they have a panini maker! The complimentary cappicino was very good. I needed laundry done and they rushed it for me. The bed was very firm. I prefer a softer bed.
A clean, fresh, trendy hotel at a very could location.The staff was very friendly and they have a very good list with restaurants. The english language of the staff could be better.
Very comfortable and clean accomodation with fresh and funky decor. Excellent location close to the gorgeous Umberto galleria, numerous clothes shops and coffee bars an ideal place to start exploring the charismatic streets of Napoli. Nice breakfast. Staff were helpful and friendly, particularly Jasmine. The Church bells are rather noisy depending on what time you choose to sit on the roof terrace.
Great location steps away from Via Chiaia and Toledo, close to the Beverello port and Centro historico.
design of the rooms location airconditioning style nice bathroom needed to check-out very sharply and were reminded about this 30 min prior the check-out
very nice place, beautiful terrace, excellent location for a city tour
rooms were nice and clean, balcony view was good; location was great it was close to the historical piazzas and Via chiaia and Via toledo (which were not really that interesting but are 'to see streets' of Napoli) breakfast was poor and they couldnt manage to make hot cafe latte. It was very very difficult to find the hotel by car, there was absolutely no signs for the hotel on the streets. Because of one way streets, we had to park and walk to the hotel; even then, at the door of the hotel there was no label. The friendly coffee place was kind enough to walk us to the hotel and show the elevator inside the building. Only in the elevator, 5th floor said the name of the hotel! The reception was on the fifth floor so it looked like someone'e flat to us.