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The location and the lobby guest lounge. The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free. Definitely paying for the location and name.
Loved going to large room off lobby to have a very relaxing experience seeing the water and mountains at the same time. Was with my sister and we were able to visit Pike Street Market and the downtown several times (even in light rain) because of the hotel van amenity. was hard to get ride to ferry using the hotel van as it was on the hour schedule.
Nice waterfront location & lounge area. A bit dingy & a little shabby. Expensive waterfront room partly obscured by equipment, and staff not helpful w.r.t. finding alternative room. Bar is very loud but nice location & lively.
Nice overall Thermostat and fireplace did not work. Shower splashed water out in bathroom.
Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.
As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again. The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.
Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water. Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.
I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities
The room and staff were great!!! Clean everything!!! Great location!!! Overpriced valet parking $41.00!!! Just ridiculous!!!
This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.
Easy walking access to pike place and downtown Seattle Beautiful lobby Great place to sit and watch the water Very romantic Cozy bed Good food from room service Also loved the little convienence store in the lobby! Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird. Wish our room had a tub. Thin walls.
View Room was a bit old
Great beachfront location with easy access to downtown. Right next to the hotel is a set of stairs and elevator to take you up to the downtown level. This was very convenient. Once up you can continue starlight to downtown or make a right to Pike Place market. Highly recommended. Concierge lounge is small so it can get crowded. Also rooms with two beds have double beds rather than queen size beds making it more challenging to sleep comfortably if the bed is shared.
We wanted a Seattle Hotel, centrally located, for one night so we could see Billy Joel in SEA. What we stumbled on a delightful boutique hotel above the famous El Gaucho Restaurant. Only 17 rooms with a delightfully helpful Manager and staff, "The Inn" was a joy. Whether it was places to eat ("The Inn" has no food services itself), directions to get to Pike Place Market (a couple of blocks down the street), or their 5 o'clock complimentary wine bar, "The Inn" was excellent value for money. If you stay there be sure to go to CJ's Eatery for breakfast. As welcoming as the staff make "The Inn" its a walkup with suitcases from the ground floor. That walk-up can be a bit daunting the 4th or 5th time you do it during the day. Also the rooms are clean, comfortable, but a bit tired.
Friendly and helpful staff. And you cannot get better dining in Seattle.
Very reasonable price for walking distance to downtown Seattle. Staff were friendly. Very loud. No private bathroom. Tiny room.
Great customer service! Very clean... Super cute & stylish!
Love this hotel. Great room, clean, comfy bed. awesome breakfast. Cool decor. The street noise at this location is unbearable. My room was also way too warm at night.