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Very nice room when we finally got what we requested. Really helpful staff. Loved the daily wine tasting. On site parking was awesome. Perfect location. Didn't have the bay view room we requested (overbooked-not ok) so we were stuck on a lower floor the first night which was incredibly noisy. Also it was Gay Pride weekend so it was crazy there. The next two nights we had a top floor bay view room which was awesome except there was this random really loud noise (elevator grinding or something ) that woke us up several times each night.
The location was excellent in the center of everything. Two blocks to convention center. Five to Pike's Place Market. Close to numerous excellent restaurants. Walking distance to Space Needle and Frontier Square. Rooms a little tight for more than a couple nights.
The motif is a great place to stay. I went to Seattle with my boyfriend to celebrate his birthday. It was the perfect location as it is in the middle of downtown Seattle. We didn't have to go far to get a bite to eat or to have a few drinks. It's a nice hotel, the rooms were clean and it was very spacious. Coffee and water in room. They upgraded our room since it was a special occasion. Overall I had a great time and I will stay there again when I go back to Seattle.
Great hotel overall. There is a bar area on the terrace thats a great place to hangout and have a few drinks. Friendly staff, comfortable beds, even helped me out with my toothpaste i forgot at home. Close to pikes market and everything down town. Nothing, it was a great experiece.
Great location, friendly, helpful staff. Only stayed one night so we didn't get to sample all the amenities. Bed wasn't as comfortable as we are used to.
Great location, nice modern design inside, reasonably comfy beds. We arrived around midnight and needed another set of towels so we could all shower. They said sure, they'd send them up. An hour later, no towels. Called down, asked them to leave them in the hall so we'd at least have enough towels in the morning. They said sure, we'll do that, sorry for the delay. Morning comes - no towels.
Complimentary wine ; bed comfortable; quick check in: room was nice; location; Temperature in the fitness was far too warm: could not adjust. Called staff but no response
This hotel deserves a high rating! the location is great so close to everything, approximately a 8 minute walk from several places. If you are taking Uber there is an easy drop off/ pick up location right in front of the hotel. Very Modern and a great view! Staff was so sweet and they all wanted us to get the most out of Seattle. The staff will change your towels only if you make it obvious, they will restock and clean but towels were the only problem. Also the bathroom was nice but a bit small.
Great hotel - reasonable for downtown hotel Everything was great
Employees are great and helpful! Great location. More of a business hotel. I booked a partial view of the bay room and it was just that. Expected a bit more than what I was hoping for and was let down. Unexpected charges.
-location -black hair in the sink -red hair in the folded towels -mold on the ceiling -lack of communication about when our room was ready
Location is great....rooms are small but comfortable. Bathrooms are extra small. Staff is friendly and amenities are nice Amazing to find free wifi at a hotel these days
Good location Conceiger was unhelpful. She had zero interest in assisting.
Nice, well-kept up. Good location.
reservation process easy and hotel wonderful.
Vey clean rooms. Friendly and helpful staff. Great location in the city. Love the view. And very affordable Nothing
Would've appreciated prior information on airport shuttle, but got nothing. Concierge Couldn't locate my reservation. Got a handicap room, okay, but right next to the elevator, so very noisy. Paper thin walls, could hear the people in the next room talking as if they were in my room. At least put insulation into the shared door! Hair in the shower when we arrived. Toilet was running non-stop. Maintenance man came to fix it twice, both times came unannounced. Closet sucked, hangers weren't even high enough to hang a dress shirt without hitting the floor.
The bed/bedding was amazing Having to pay for room internet
Everything was very clean and comfortable The staff did not give us any information about what the hotel provided (like breakfast or where to find anything). They also did not explain how the elevators worked....we ran into multiple people who were confused as to how they worked. We stayed in the deluxe king corner room and it really wasn't anything special, no soaking tub or really anything extra...just a few extra windows.
Cleanliness, great linens and mattresses, accommodating staff All good Was under the impression I could self-park my car.... Had to pay the exhorbitantly priced valet parking for my stay. $43.00 a day. Really?!
The clean place and very good view ! No microwave . And I can not get warm water when I get tummy ache .And we hope next time we can see it there:) and no free wifi. The lobby wifi is good but upstairs have no wifi connection . .........do we really need to write that much and hope right now the word number is good enough to send
The location was perfectly located to walk to the Seattle Aquarium and the other downtown shopping, food, and tourist attractions. The staff was fantastic as well! Our hotel room didn't have a great view and the beds were not the most comfortable. The guide on the tv didn't work so we struggled to find child appropriate programs while we were in the room.
how helpful the women at the desk who were juggling multiple task and were able to find us a car in the 9th hour.
The indoor pool and hot tub the high thread count of your sheets Coffee should have been provided in your room.....bothersome to have to go to the gym every morning!!
Great location, short walk to Pike Place Market. Wifi is not included in the room price.
Great staff. Great location. what could be better? It's the best
The pool and hot tub and work out room - wonderful concierge
A little outdated
Close to business district, restaurants, and entertainment... Given the room rate, free bottled water should be supplied...not $8 per bottle.
The old world flavor and charm of a luxury hotel that has been updated without losing its taste. Nothing.
beautiful indoor lap pool encouraged exercising; large comfortable rooms with excellent mini-bar and tea pot (so often just a coffee maker and I drink tea); great location - easy walk to tourist sites and waterfront
Location and staff The room didn't cater for children (i.e. we booked a suite and needed a fold up bed)...
I am a member of the presidents club and the morning of received an email to allow me to check-in prior to leaving my home town. I clicked the link, put an arrival time and how is was arriving etc.. a few hours before my expected arrival I received an email informing me that my room was ready and to pick up my key from the doorman. Also in the email were driving directions from my location. I arrived doorman had my welcome packet and I went right to my room.........slick! cant think of a thing that I didnt like
The Fairmont was the perfect romantic weekend getaway. Walkable to coffee, wine bar, excellent resturants, several theaters and Pike Place for breakfast at Lowell's. Service was top-notch. Staff was personable and attentive. I didn't like having to leave.
There was an old musty smell
Beautiful well kept property in great city location. Wonderfully friendly and helpful staff. Plus "Oliver's" bar makes the best Martini's in Seattle. Nothing
Location was superb and easy to reach by Light Rail from airport. Hotel is charming and staff friendly and accommodating. It was the hotel of choice as we knew its reputation. Room was small but the price was very good for DT Seattke in summer. No view but we only needed a place to sleep for a few nights.
The vintage quality throughout
historic hotel; restored- excellent job on restoration- well maintained- very friendly & personable staff; in the heart of downtown location n/a
Awesome hotel close to Pikes Place Market. Easy walk to restaurants. Macy's (hotel discount) right across the street. Friendly, helpful staff. Will stay again.
everything first class
friendly staff too expensive
Everything. From the moment we arrived, the Valet was superb, the doormen were excellent, the front desk staff were fantastic, and the room was great. Every touch point with the staff was top notch. No
No tea coffee making items in room expensive to buy a cup of coffee
Fabulous views from our room. Very convenient location. Parking valet is inconvenient and expensive.
The location was great, we had a huge room, and the staff was exceptional. We were able to check in early -a blessing- since we had just finished a cruise and had no where to put our bags. We were also able to leave out bags for free after check-out when we has several hours to kill before heading to the airport. I wish there had been a pool, and the restaurant prices were 10% too high for the quality.
Location is good. Staff is extremely disrespectful and not willing to help.
good beds old room, no hot tub
Renovations at the restaurant caused slow service for dinner, location a bit further from eateries than thought
The room was spacious! Breakfast food options and service were terrible and to make it worse, I had pre-booked it for three mornings... It was one awful meal experience!
Close to all the life of the city e.g. water, restaurants, shopping, etc.. I had booked for three rooms and when checking in the front desk let me know I had booked for 5 rooms? I showed them my booking and they said I would have to go back to booking.com
Your staff is professional and friend. The location is convenient and the facility is good. I would recommend your hotel to my friends and colleagues. The hotwater system needs to be upgraded.
Parking attendants were not friendly; made it very uncomfortable to valet park my car. It also became annoying when they were not readily available.
The staff was friendly We had dinner at the hotel and were not mentioned any of the specials going on for New Years so that was poor I thought and the hotel and our room smelled like chlorine, which is not something that you want to smell in your room, also when your paying for a room you should not have to pay $32 for parking, when we paid for the room and dinner.
Friendly staff and central location. Having to pay for internet!
great bed and view from the 29th floor. staff was very accommodating. up the hill the first time was a little tough but it really wasn't that bad. the hotel lobby smells like the restaurant which can get a little overwhelming when first walking in.
excellent service and attention to detail by staff. Lounge and restaurant very inviting areas and R View (restaurant on 28th floor) has a phenomenal view! 5 to 6 blocks easy walk to shopping and restaurants or Pike's Market. Free breakfast or parking on weekend. Breakfast is hot and has a great menu (not continental). Menu at R View is limited, and a little pricey for the small amount of food served. Parking is $30 a day. Some people not in good physical shape might find the walk from the hotel difficult and long.
Staff always made us feel pampered. Bed was very comfortable. Breakfast buffet was good. Well-maintained, very clean, nicely designed and decorated. Convenient location. Construction noise from the skyscraper going up next door. Said skyscraper also blocked view. Unfortunately, neither is within their control, but did cost them a star overall.
Clean hotel. Nice weight room. Wait for check in was very long. On a Friday night at 6 PM there was only one receptionist checking in patrons. We waited almost one hour in this line. Expensive parking (~40 per night.)
The location and views of Puget Sound/Seattle are amazing. And the staff was friendly and helpful - the concierge team was especially knowledgable for visitors like us that wanted to truly explore! The lobby seemed outddated (looked like there were about to start renovation though), and the under-building parking seemed antiquated. Next time, we will just use Metro transit and taxis.
Location and how nice the rooms where The hot water was a problem... Barely could get any and allot of times I got burned. I called to have them fix it and nothing changed.
The hotel staff was friendly and accommodating. You felt welcome from the time you walked in the hotel until you walked out. The location was excellent with easy walking acess to Downtown Seattle. Nothing negative about the hotel during my stay.
The rooms were spacious, comfortable and clean. The concierge(s) were very helpful and friendly. The location was pretty good- walking distance to many attractions. I was not informed when I checked in that a fee of $150 would be held off my card for the duration of my stay at the hotel. I checked out yesterday and have not had the money return to my account yet.
Convenient to my meeting and public transit.
the comfort of the room.
We really enjoyed our stay at the Renaissance. We especially appreciated the free room service breakfasts. What a treat! The room was very nice and we were very comfortable. The television could have offered more selections. We wanted to watch the Huskies game and the station that the game was on wasn't available.
It's a nice, clean hotel with quiet rooms in a great downtown location. Their pillows may be the most uncomfortable thing I've tried (and failed) to sleep on.
Very nice hotel. Friendly front desk. Beautiful lobby. Concierge could have known more about local restaurants. His advice was good, but could have been better. The locals gave excellent restaurant advice. Otherwise, it was great.
the atmosphere was very cool and swanky. the bar was a nice little place to hang out at the end of an evening. the cool corner king room was a nice size with a lot of windows. we were first put in a cool corner king room on the 'garage side' of the hotel. it was horrible. we were moved quickly down some floors but on the other side of the building. i wouldn't have recommended this hotel had we been booked on the garage side of the hotel, especially in a cool corner king.
The amazing sheets!! The view of the parking lot and super dark hallways.
Location Ridiculously high parking charge, no coffee maker in the room, no onsite jacuzzi, no club room. I would probably choose one of the other Seattle Starwood properties in the future.
Boutique vibe, comfortable bed, trendy decor. Room was a little rough around the edges, didn't have the luxury feel I'd expect for $300+/night. No coffee or microwave in room.
The location is great and the room is very nice. The front desk check in person mixed up our check-in information and even though our booking was for 2 nights, she insisted that we were only booked for 1 night. She wasn't apologetic at all about the mix up since we used a "discount booking agency" (her words not mine). So be aware of the hotel staff's snobbiness when you book through a "discount agent" (i.e. travel websites).
We had a great time! Very nice hotel, though I think I expected the rooms to be more extravagant, but they are very nice. I almost stole the bed...slept like a rock. Very cool NYE hotel...they held a party downstairs that was all part of the hotel price for the night. We had an awesome time and this will likely become a tradition for us. Staff is extremely professional and polite. Right downtown, equidistant from the stadium/ball park and central part of downtown Seattle, so most things are available to you by foot. For such a nice hotel, the fitness facility was pretty cramped and awful. We've stayed at Hotels that charge much less with much better gyms. Other than that, super nice place!
The service was great. People were really nice and I got a free upgrade. I didn't particularly like the beds at the W. They felt lumpy. I stayed in The Westin the day after and I LOVE their beds! I also didn't really like the dark, club feel and the loud music in the lobby. I just wanted to relax and felt like I couldn't at the W.
The location is excellent and the information provided by the hotel was very good as well. The gym was also first rate.
Bed was soft Dogs next to us barking all night No gym as advertised Room couldn't get colder than 66 degrees
The location was great Too dark old Hotel needs updates not your average W very slow at getting Baggage From storage room that faces the parking garage feels like a dungeon
The staff was great and the hotel was perfect. The only issue was that I purchased the breakfast package for our room. The hotel resturants was being remodeled. So the hotel staff said you will just get it to your room, which I thought was great. Well it wasn't I played phone tag with room service for about an hour and every time I called front line staff they said they will have them call us. We received one call and they hung up on the other end. So we didn't get breakfast, but the hotel did comp valet parking because of it so still worth it.
It was clean and accommodating. The staff was friendly and helpful - we would stay here again.
Convenient location. Well appointed room. Excellent staff.
Privacy and the staff The noise from Construction
Helpful friendly staff, stylish modern furnishing and lighting in room, safety deposit box in room, good size tv (with CNN), good bed, good food in restaurant. nothing
The entire staff was friendly and courteous and seemed to want our stay to be a pleasant experience, and it was! The room was clean, tastefully appointed and well laid out. The bath was great with a large soaking tub and a separate shower. $40 charge for valet parking
Everything. Food was great. Staff was very helpful None
view of Elliott Bay Room too small; bathtub too small for two people.
Great location and very friendly staff. Room was very nice with a great bathroom. Bed was great and room was very clean. I would recommend this hotel. A little hard to find hotel because the name is on the side not on 1st Ave. Just the bldg address number 1000. Parking price kind of steep. $40.00 plus tax and something came to about $46 a night for one car.
Well located downtown. Well designed. Great staff and good coffee and champagne in the lobby. Lovely rooms. Tubs fill from ceiling which is a little silly and splashes on the floor. Minor complaint for a lovely hotel,
Great staff and great amenities, but the service stands out above all else. Hotel restaurant menu was a bit thin and hotel overall was pricey.
Clean and large rooms with great movie selection View of downtown was obscured a bit by an ugly backlot.
I enjoyed the room! The resterant was splended aswell. The bathroom was amazing! I never take bath, but I jus had to at hotel 1000, the tub was huge! I would totally stay again The only thing I did not like about the hotel was how confusing the payment was... but everything else was perfect!
The location was great, in the heart of downtown. The room was absolutely amazing, with plenty of light, a gorgeous bathroom, and the whole thing was kept very clean. However, the shining star of this hotel was clearly the staff. They go out of their way to make you feel welcome and to accommodate any needs you have. We stayed for our 10 year anniversary, and this was the best hotel experience we have had in those 10 years. If I had to pick anything it would be that the room service food from BOKA was slightly overpriced. It was good though so I can't complain too much.
Overall ambiance, friendly staff, well-appointed rooms, very comfortable bed. Great location, excellent views--would definitely stay there again, without any hesitation. No--hotel was absolutely perfect.
Hidden fees and high parking fees Price
From check in to checkout it was a great experience.
The staff was nice The rooms were tight, parking was SUPER expensive. I felt like I could have gotten better value for the trip had I booked a different hotel.
The Alexis Seattle was a pleasant surprise. We absolutely loved it!
It was very beautiful. The location was really awkward to get to. It was also mandatory to have valet parking and even bring our luggage down we couldn't just get a cart and bring it down ourselves
This guest did not leave comments about this hotel.
Great and accommodating staff. Wine hour was a friendly place to meet other guests. Close to everything in the downtown.
Excellent location and Every staff member was perfect! No!
Located in the heart of the city
This guest did not leave comments about this hotel.
It was close to the ferry. The lobby was small but stylish. There were not a lot of people around so it felt homey. The rooms are small.
Bra läge med nära till allt. Rummet var tyst. Litet och funktionellt man ganska tråkigt samt oengagerad personal. Tråkigt att äta frukost på kafféet i samma byggnad.
Nära till hållplatser för transport från flygplatsen, nära till centrum. Effektiv personal i receptionen. Det finns ingen frukost.
Thompson's Hotel had incredibly OnPoint and helpful friendly staff. Walking in, you get a very welcoming and swanky feel. The hotel rooms are very nice and comfortable. Upscale shower facility and rooftop bar were amazing.
Great location, clean room, nice decor. Rooftop bar is added bonus! slightly pricey
Really enjoyed the location, rooftop bar and overall service. Nothing really, great place
Very kind staff and perfect location by the waterfront, next to the market. Several nice restaurants at walking distance. Probably the best hotel to stay in Seattle, to combine business and leisure. Outstanding complimentry cinnamon tea in the lobby.
The staff were extremely good, the service great and discreet. Location very good for soaking up local colour. Steep gradient in the area could be difficult for people with mobility problems.
Location, comfort, service, outstanding!!!
The room was relaxing. The staff was lovely and extremely helpful. This is the spot to stay in Seattle. Close to everything in Pike Place Market. We would stay there again and again. can't think of a thing
Nice clean hotel at an excellent location. Terrace with an excellent view. Friendly and helpful staff. This is not a dislike, just that I don't know if a map with a walking tour of restaurants (many of which are excellent in the vicinity), cutural and childrens event/sites, etc. exists. We had the general Seattle map and walked through less admirable locations trying to find all the good things in the area.
I really liked the decor in the room and the location & friendly service.
Location, size of hotel, efficiency and friendliness of staff
the location no
The hotel staff were extremely helpful and friendly, we arrived from a cruise sip, left our luggage and they rang us as soon as our upgraded room was ready - great service. Excellent central hotel, is as it says right on the Market, convenient and easy to find. A must stay experience. Faultless
everything, the staff is wondeful and very helpful. great location
Loved the deck. We chose not to run around sight seeing and instead spent several hours just watching the harbor goings on, Mr. Ranier and the Olympic Mountains. It was memorable.