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Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Great view of the Space Needle Lack of overall staff
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Frukosten var över förväntan med både flingor, ägg, våfflor och bagles. Hotellrummet var rymligt och trevligt. Mycket bra med gratis lokalsamtal och wi-fi på rummen.
Att det fanns kokta ägg till frukosten eftersom det för övrigt bara fanns socker och kemikalier i olika former (som brukligt är i USA, denna hotellfrukost var inte sämre än andra amerikanska hotellfrukostar). Luktar mögel. Gamla nålfilts-heltäckningsmattor.
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
Location, location, location
this place is badly over priced
Hotel has neat and clean rooms with a modern feel, and great location. The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
The location. Prime downtown near good restaurants, within walking distance. This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
Was close to all the fun things, bed was comfortable, shower was clean and staff was helpful. Walls are super thin, was having issues getting into the parking garage with the room key.
How close to Seattle attractions The old elevators
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful. It would have been nice to have had a shuttle to get to airport.
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean. They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
The location is perfect for our stay! The room was clean and it has a nice view of the space needle..
Near everything we wanted to see. Friendly staff. Nice spacious room. Poor breakfast options. Wifi wasn't very stable.
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Nothing Small room
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
Clean and friendly staff Need more guest laundry facilities
The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Personalen var trevlig och om man bad om nagot sa fixade de det snabbt. Jag sov I en extrasang och den var inte bekvam.
Valde detta hotel pga läget, det var nära "the needle". Vi var bara i Seattle på genomresa på väg till Vancouver. Om vi hade stannat längre, så kanske vi hade valt något närmre centrum.
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.
great location close to the space needle, nice bathroom close to a big road. Very old rooms
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
Well, the sheets seemed to be clean, the fridge and microwave were clean and worked well, and the television was decent. The room was dingy, there was a hole in the ceiling above the shower caused by water damage that had been poorly patched with a piece of cardboard, there was a door to an adjoining room that was painted shut but had a hole in it you could see through to the storage area it was being used as, the tub and shower were extremely dingy, the staff was dismissive and, as stated in the review title, surly. The price of the room, while lower than others in the same area, was higher than warranted for the extremely low quality. Additionally, the "breakfast" they serve is mini muffins and tiny bagels so don't think you're getting anything worthwhile, and when they run out of coffee 20 minutes after breakfast starts they don't seem to bother making more. We even told them there was no more coffee left (this was during the posted breakfast hours) and the front desk agent smiled, nodded and said that we should let him know if there was anything we needed. Uh...yeah...coffee. Luckily there was a coffee pot in the room so we had crappy coffee in our room as our consolation prize.
The place is barely habitable. Unclean and dirty.
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.