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Central Business District
I love the location and the clean, modern style. Staff is also excellent. There was a lot of noise filtering in -some from children in the next room, but a lot of mysterious whines and wails and clunks that sounded like they came from the mechanicals of the building.
Bathrooms in every floor, evening happy hour with dre wine, cool bar/ restaurant They tried to upsell you on everything. Early check in before noon $50, cot( which over the phone they said was free) but once we were checking in they wanted to charge us $40 per night. Staff at the front desk not very friendly more like sales people.
very good location for walking to the ocean or the market
Good location Conceiger was unhelpful. She had zero interest in assisting.
Everything. From the moment we arrived, the Valet was superb, the doormen were excellent, the front desk staff were fantastic, and the room was great. Every touch point with the staff was top notch. No
No tea coffee making items in room expensive to buy a cup of coffee
Didn't you read the headline⬆
I forgot an item in the room, and calling to hotel 3 times trying inquire how it can be picked up. One time redirerected to vmail with no follow up; second time it was suggested to call at different time; third time waited for fairly long time and gave up.
All of the staff were very helpful an accomadating always with a smile. Wonderful location. Nice clean room all great. Thought room with a view meant a water view
Bed was soft Dogs next to us barking all night No gym as advertised Room couldn't get colder than 66 degrees
It was very spacious. Booked a regular room and much to our delight they upgraded us to a large suite! Fantastic staff!
Parking attendants were not friendly; made it very uncomfortable to valet park my car. It also became annoying when they were not readily available.
The smell of the lobby is amazing!!! Rooms are really nice. Bathrooms are nice Ice machines only on the 6th and 16th floors. No pool.
Clean hotel. Nice weight room. Wait for check in was very long. On a Friday night at 6 PM there was only one receptionist checking in patrons. We waited almost one hour in this line. Expensive parking (~40 per night.)
Thanks to Desiree, Steve, and everyone else who made our stay a great one! And, thanks for the sparkling wine!
Close to office Not enough menu variety, unfriendly atmosphere, uptight environment, location of in room bar in double queen inconvenient, needs more lighting, views are not appealing; closed blinds entire stay
It was centrally located in heart of the city Hotel was going through a remodel
The management was very rude and non understanding
Small, boutique-ish size and charm Beautiful historic turn of the century venue Great location Comfortable quiet rooms Outstanding food and bar drinks In general pleasant and professional staff Check-in was delayed but manager did an excellent job addressing the delay.
The location was excellent and the staff was very good, We loved the bathroom and it's a size. The room could have been larger. Just the size of the room and the poor lighting.
The parking fee is high and the restaurant is mediocre
Clean. Close to restaurants and shopping. Overpriced. Tiny bathroom. Finicky and broken window shade. Noisy A/C and heater.
Location & Price Old, which is fine, but could use more character, or a theme
The beds mattress needs to be changed out, it is in poor shape. The bathroom has wallpaper that is curling away from the wall The bathroom pipes that come up the side wall have been painted numerous times white but are bubbling with rust shown through and the hole they come through is not closed. Wifi only in the lobby