Hotell i Toronto nära Etobicoke

The bar/Restaurant staff was more pleasant. Service was good there. Reception Staff seem to be bothered by answering questions or providing services. I felt that I was their work routine by simply check in and out. And when my daughter went to ask for snack food, that was not well received either. No eye contact, not bothered to answer with a smile. Seen better service at a 2 star hotel

The room was modern and my girlfriend and I enjoyed the ambience of it. The hotel is experiencing major remodeling, therefore parts of the hotel aren't complete (elevator, lobby, some floors) the stopper in my tub was literally just sitting in the tub and the towels smelled like cigarette smoke in which i hate. The overall stay was good and for the price i got it for I won't complain. They upgraded my to a suite on the top floor since it was my birthday. Towels smelled like Cigarettes, long metal stoppers from my tub was broken and could have been hazardous and the strickly 11a.m. check out times.

Staff were courteous and helpful. The booking process with kayak. I was charged in US funds and at no time during the booking process was that indicated. It was only after the booking was paid for and confirmed that I was advised the charges were in US funds. I would have paid much less booking directly with the hotel.

its proximity to the airport..... and you can feel relax, calm, and warmth!!!!!!! especially when you come from a long flight and just need to rest.....

Location Very poor climate control, noisy fan coil units, lack of temperature control for shower. Bathrooms fixtures old and have to be replaced. Unworthy of a Westin brand.

The location was close to the airport since we had early flights and the shuttle was on time and efficient although the front desk did tell us we would not be making any stops but indeed make one stop at another hotel to pick up another couple. The bed was squeaky (recallit was room 207), which the front desk acknowledged and apologized for. However it was the cleanliness of the bathroom that was more of a concern--the bench in shower with towel on it has some hair on it.

staff and room location

clean check in was chaotic and had a long line up complimentary breakfast is mediocre I was billed twice when checking out Took several phone calls before it was sorted out, they are very slow with getting back to you

It's is an inexpensive hotel with nice large suites and very reasonable services, reasonably priced breakfast, many restaurants in the neighborhood. Reasonable lobby. Reasonable bus service to terminals. They charge $15 per day for unprotected parking. The room had an odor of a plane's engine! There were minor problems with the room, bulb burnt, leaking toilet

It was easy