Hitta billiga flighter till Toronto

This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

Icelandair attitude suck and is the reason I will not even visit Iceland now.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

The crew were very considerate. Also they have the best baby beds we have seen so far

The entertainment system was glitchy.

Great plane & serive & big bathrooms

BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time.

Nothing

Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me.

Crew very helpful

New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience

Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’.

Food personnel

Food and entertainment were particularly excellent. Seats were comfortable. No complaints once on board.

The flight was delayed without any real indication as to why it was being delayed.

The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible.

A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew.

Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I

Very short flight. Not much to say

Not much to say

Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy.

Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise.

It is a short trip from Atlanta to Augusta.

No complaints...too short of a trip to complain about anything!

The food was good The crew was fantastic, friendly and accommodating Flight was on time

I was near the bathroom.. stank a bit

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.

That it didn’t happen.

Everything excellent. Comfortable seats in business.

Flight is safe

I couldn’t check in online because of bad internet in Georgian apartment and it never mentioned that you have to pay for seats you chose previously and suppose to be “free” because you don’t check in online

Price

Pretty much everything esle

the flight from kiev to delhi was good

we had a horrible wait inside the airplane it was very hot and no water was given to the passengers after the flight was delayed twice!

Planes cleanliness, professional flight attendants

No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language.

Unexpected food/snacks that were provided.Good crew and the plane was on time.

Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.

Fast flight. Good service from luggage checking to landing.

Way too spicy beef chili. Confined space on airbus.

Spacious seats

Bag check process

Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Choice of food was very limited as they were missing the food in catalog.

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

25 min late too much announcements during night flight, especially about duty free items and prices...

Kindliness of crew

Impossibility to by drinks or did with bank cards

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

The cree was great. Plenty of room in economy plus. Timely boarding.

The food was hard on the edges and too spiced on the salad.

Crew were exceptionally good, friendly and helpful. Great entertainment system.

The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.

Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping

Icelandair attitude suck and is the reason I will not even visit Iceland now.

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

No food goingacross

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

Same as above same as a bove

Same as above

Great plane & serive & big bathrooms

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

Good airline teamed up with crappy American brings them down. Don't waste money!!

Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Unwashed pillow and blankets, stains on the pillow