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The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!! The price!!!!
The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay. The staff manning the cafe and restaurants clealry requires more experinence and effectiveness.
Location and atmosphere Received a queen size not the king and there were issues with the minibar
The hotel is but not more than that !
Hotel is next to all the boats that cruise the harbor, harbor islands and to to Provincetown - also next to Aquarium, near Faneuil Hall and North End. Expensive, 'harbor' rooms don't have good view of harbor - they are on the side of the hotel.
Maid service very good Front desk personal room outdated Charge for wifi Security staff at front door very very intimidating