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More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey. I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
Once we complained about the room we were upgraded to a beautiful room. The one we were expecting. Had to complain to get a room that was even tolerable. Would have liked to get a nice room from the start rather than feeling like we had to complain to have a good experience on vacation.
Bar staff great Wifi was not available which should not happen Rooms do not have Ethernet so working was not possible
We came for our honeymoon and was pleasently surprised that our suite was so big and equiped with a full kitchen. It's where Paul McCartney stayed for an added bonus. The staff were very nice and accommodating. We arrived early due to having to take an early flight and had to check in early yet our room wasn't ready. The manager gave us some drink coupons to use at the bar due to having to wait. That was very nice considering we were checking in prior to the actual check-in time. I felt for a suite of that magnitude it woyld have been nice if they had an in-room coffee maker.
The location, while not in the heart of the French quarter like many other options, was very close to the great live music on Frenchman street. The staff was very nice and helpful. The property is extremely old. While I didn't mind that necessarily, the beds were very uncomfortable and the carpet looked like if could use a cleaning.
Location As above comment and door of the room did not close fully with single lock and just a chain, other locks did not work either
i've been coming to the Richelieu for years, and it's still my favorite hotel in New Orleans. All that New Orleans is: classic, faded, fun, vibey, and somewhat inexplicable :)
Love the location, the pool/courtyard and the friendly staff. The decor was a wee dated, old style TV sets.
The gentlemen who ran the kitchen and bar were the nicest men I've ever met! They are family now especially mr. Don The short, Hispanic woman at the desk had an attitude.
The staff was incredibly lovely! They were super helpful with events going on in the Quarter, and the hotel itself is a perfect location! We had amazingly comfy king bed with a gorgeous shared balcony off the back. I loved that among the bathroom amenities that they included a makeup remover toilet! That was truly a life saver after a long night of great music and libations in the neighborhood. We will definitely stay here again when we're back in NoLa! The bathroom was a touch out dated for those that mind, but we certainly didn't! :)
If you are looking for a place to stay in the French Quarter, close to the action but not in the midst, this is it. Hotel Provincial is everything you'd expect with a boutique hotel. Rooms were small but adequate. Beds are comfortable. Bathroom space is generous. One of the best features is the middle courtyard. Kind of acts like and outdoor lobby. Enjoyed sitting there early in the AM before heading out for fun. Hotel convenient to Jackson Square, Royal/Bourbon street action yet far enough off track so you don't have to "live" with the distraction. Most of the staff was friendly and very helpful A few staff members need to go back to customer relations 101, but thrat is hardly a reflection of the staff overall
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Pool, beds, doorman and location Desk staff and the lose of free breakfast
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
2 blocks from bourbon
location price furnishings, maintenance level
Det var ett jättemysigt hotell med en fin gård, helt okej rum och bra hjälp i receptionen. Det vra fuktigt och luktade lite konstigt. Det första rummet vi fick hade inga fönster och när vi bytte till ett med fönster var det dyrare. Det framgick inte på hemsidan.
Great room with huge shower and jacuzzi tub. Bed was very comfortable. Rooms were very much in the style of the French quarter. Great for people that are not using the hotel for more than a place to sleep comfortably with great location for a French quarter experience. No bar attached
Very close and convenient to Frenchman Street...choose enough to French Quarter area without being in the middle of it all Nice quiet area, loved having the secure parking lot right there
The lamothe house has an incredible location, we could walk and explore the French quarter very easily. The staff was super friendly, the pool Is beautiful, the room was clean and I loved that they used Aveda products in the hotel bathroom. I'd definitely recommend this hotel to anyone and will most likely stay here my next trip to New Orleans.
Great location in the Quarter! Close to everything! Quiet, clean rooms. Easy in and out. Beds were very comfortable. Loved the hot tub. Room was a bit dark.
It was cozy and a good location to the bars I wanted to be around. The staff was very friendly and had my room ready hours ahead of time. It was perfect so I was able to start my weekend vacation earlier than expected. The A/C unit was leaking water slowly throughout the night making a little noise, but wasn't a huge problem.
I met my best friend in New Orleans for a long weekend, and staying at the Cornstalk was perfect. The room was gorgeous, the staff helpful, the courtyard a perfect oasis to sit and eat take-out lunch, the beds super comfy. It is in the thick of everything, without being right on Bourbon Street, which would have been way too crazy. Royal Street is extraordinary, with tons of gorgeous antique shops and good restaurants. Most importantly - there was a coffee shop just down the block from Cornstalk, and the Verdi Marte is only about four blocks away, where you'll get the best sandwiches in New Orleans. This place was utterly delightful. They don't make it clear on the website that there is no elevator, and that even to get to the ground floor, there is a huge staircase - and this is the only access. The day we were checking out, an elder couple was attempting to check in, but the wife - who used a walker - couldn't begin to make it up the stairs to the ground floor, let alone the 2nd floor room they'd booked. This was a Saturday night, and I imagine they had a terrible time finding another room - and they'd obviously flown in from somewhere far away. This is something that should be made crystal clear to anyone who books a room.
Great location, and what a wonderful room!
Very comfortable and close to everything. Courtyard was beautiful. Not for elderly or people with problems walking up and down stairs, no evevators,
Convience to it all. Parking and fast internet right in the middle of all the fun. Kind of a maze. Floor sloped down and so did the bed causing me to have to adjust throughout the night.
The only thing good about this hotel is that is located one block from Bourbon Street. My room was not cleaned even though I requested it. I had to practically beg for clean towels. There was no clock, coffee maker, or remote control for the TV. We were not even told where the included breakfast items would be in the mornings.
Beautiful hotel if not a bit difficult to find. A perfect French quarter inn on Royal. Phenomenal deal in mid sept.
its in the inthe city of new orleans the rooms are to small. no elevators
The location of the hotel was very good - one block from Bourbon Street and a short walk to most of the city attractions. The room facilities were tatty and in needs of an overhaul. The hotel could be very good - it has huge potential, but lots of little things let it down. The bed was not that comfy - in fact some of the slats under the bed had been broken, the bathroom facilities were dated (and in poor maintenance), the hanging space was a joke (a tatty wooden hole), the new blinds that had been fitted were also damaged and I even found an empty food carton under the bed. Not what I expected from a hotel in the USA.
Best location for the price in the Quarter. Although I would not suggest it for the fussy, those who want a real French Quarter experience will love it. On first impression room very small and ammenities I am use were missing. After my first walk around I realized what this hotel is really about. We loved it!
When i made the reservation I was NOT told that I would have to WALK UP 6 FLIGHTS OF STAIRS WITH NO HELP FROM THE STAFF TO CARRY LUGGAGE! Our wifi did not work..our keys did not work..there was a $150.00 deposit that was not told to us until we checked in..We were not expecting that...breakfast was extremely light which was fine but there was no where to eat beside the courtyard and most of the giests occupied that. The location was great..and it was quiet.
This hotel although updated has an old vibe to it. It was a great place to stay. It is not your Holiday Inn or Hilton, so if you find yourself looking for that sort of thing this is not your place. Every time someone comes back to the hotel or leaves the hotel you will hear it. Including the 5 am return from the bar. Truly it didn't really bother me because I was in New Orleans for crying out loud. I came to expect it. However, if you are someone that needs complete silence and would be bothered by people getting back at all hours of the day then you may want to reconsider Hotel Royal.
Parking was almost 30 dollars a day!
The room was a little small but beautifully decorated
the position is very good just in the middle of the french quarter the room was without a window