Hotell i New Orleans nära Canal Street

The location is great for events downtown. I like to walk, and the central location is nice. Staff was really friendly. We were there for a show at the Saenger which was just a couple blocks away. I would stay there again I didn't like the parking setup. I don't know where the garage was, and you have to stop right on the very busy Canal street and valet. It was pretty much a zoo in front of the hotel the whole time~ But again, the staff was helpful and friendly

Gorgeous, clean, affordable Nothing

Loved the location for access to some basic stores (CVS, Walgreens), street car, Bourbon street. The AC didn't work in my room. Temperature started it was 75,thermostat was set to 65...but it was warm and muggy .called front desk to get it fixed, but no one came. Other that that, the stay was great.

The crown plaza is a nice hotel. Older but nice You cannot go outside without someone on the sidewalk wanting money, cigs, food.....something. I had one person start cursing me because I wouldn't give him anything.

Check in was a breeze, valet and bellboy were SUPER helpful. We even got some great recommendations for that night and for future visits from staff. The lobby was stunning! After check out, we left our baggage with concierge at the front of the lobby to continue our morning exploring without being weighed down. Overall, great visit! Comfortable beds, clean, nice accomodations. We didn't like being surprised by the $50 valet charge at check out!

Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.

large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.

Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room

Parking

The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.

Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!

Great price, great location, clean, friendly, no complaints.

Location - close to great places to eat, shopping, and Bourbon street. The doormen were very kind and helpful. Lots of drunk people everywhere... but that Bourbon street for ya! Also, housekeeping didn't come to our room one day. At least it wasn't clean when we got back at 5 pm, and at that point I wanted a nap.

Staff were friendly and helpful. Room was spacious and comfortable. Hotel was quiet and away from the constant noise of Bourbon Street. Many art boutiques and cool shops along the road to browse in. When I first checked in I was given a room that was already occupied so I had to cart all my stuff back to the front desk. My tub did not drain properly. I complained twice but it was not fixed. I left something in the room, called, was told to go to a website to report it but as of today have not heard anything about the item I left behind which has a high sentimental value.

Every one of the staff went out of their way to help us. Very enjoyable stay. No refrigerators! Really needed in that climate.

Felt secure at night as there was a security guard by the elevators. Small lobby area, which can get loud. Felt secure at night as there was a security guard by the elevators. Nice to have a pool, but we didn't get to use it. Wifi worked well. Room was okay--bathroom small with very little counter space for belongings. Housekeeping occasionally not restocking soap. Found stain on blanket; staff did replace. Small lobby area, which can get busy and loud.

nice location. rooms were clean and no musty odor(its new Orleans) ended up booking through a 3rd party to get room, not a normal process. they did well however.

When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley. That we couldn't stay longer this time.

Beautiful hotel very comfortable I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.

I really like the proximity to shopping, restaurants, and the aquarium. The restaurant was closed

View from room Tired liooking

Everything, best bed and bedding ever! Room service prices were too expensive for the quality of the food

Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.

Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience. Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.

Staff. Comfort. Location. Jazz lounge. Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm

The salt water pool was nice. I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower

location, value and decor breakfast was overpriced

right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Room was excellent and very comfortable view was spectacular I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.

Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.

I love the location and the luxury part of the hotel. The expensive parking.

Where able to check in early and get our room. Very friendly staff

Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet

The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.

Malcolm worked at the front. He was extremely sweet and helpful, giving great recommendations on where to go and what to do. He was always very happy and looked like he loved his job, which most people dont look like.

Location was perfect! A short walk to everything, but not so close that there was street noise. I also enjoyed the exposed brick walls, and my corner/wrap-around room was very spacious and full of natural light!! A/C worked great, and the number of towels provided was more than sufficient. Pillows were flat and needed more stuffing in them. The sheets were a bit rough/scratchy.