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I like the staff and the location and restaurant. The rooms are a good size with no real frills. I have stayed here 3 times and I think it is a good value for the price you pay. The concierge was not very helpful and in fact he was unhelpful as he gave me bad information about dress code for a restaurant and he really doesn't seem to enjoy his job like he should. It is a busy hotel so it can take a while to get a response from the front desk.
The crown plaza is a nice hotel. Older but nice You cannot go outside without someone on the sidewalk wanting money, cigs, food.....something. I had one person start cursing me because I wouldn't give him anything.
Great place for the price.
Everything else was excellent No ventilstion in room 6630 and had to go down to the 5th flr for ice, because 6th flr was broken
The location is great for events downtown. I like to walk, and the central location is nice. Staff was really friendly. We were there for a show at the Saenger which was just a couple blocks away. I would stay there again I didn't like the parking setup. I don't know where the garage was, and you have to stop right on the very busy Canal street and valet. It was pretty much a zoo in front of the hotel the whole time~ But again, the staff was helpful and friendly
Loved the location for access to some basic stores (CVS, Walgreens), street car, Bourbon street. The AC didn't work in my room. Temperature started it was 75,thermostat was set to 65...but it was warm and muggy .called front desk to get it fixed, but no one came. Other that that, the stay was great.
Location My room was not clean properly...a pair of dirty women underwear were hanging on my bathroom door. The bed had stains on the sheets and the room smelled. I will not stay at this hotel again!!!
Check in was a breeze, valet and bellboy were SUPER helpful. We even got some great recommendations for that night and for future visits from staff. The lobby was stunning! After check out, we left our baggage with concierge at the front of the lobby to continue our morning exploring without being weighed down. Overall, great visit! Comfortable beds, clean, nice accomodations. We didn't like being surprised by the $50 valet charge at check out!
The room smelled moldy - which is unsafe to breathe in. Overcharged what i agreed to with kayak.
Gorgeous, clean, affordable Nothing
Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount No breakfast included
Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Great location. Close to everything in the French Quarter. Friendly and helpful staff
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
It does maintain the Marriott standards The hallways are noisy at night
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
The relationship between quality and price is ok for this hotel. I missed my free bottles of water in my room, but there was a vending machine near my room
Location is great, only 1 block from bourbon and 3-5 blocks to Jackson square, decatur street, etc. The hotel staff makes you feel secure, safe, and they are very nice. The hotel is clean and big. The value for the cost of the hotel is great! I'm nitpicking, but little things like the sink drain would not drain properly, and the in room TV has a very limited selection of channels to choose from.
Location was perfect for the parades. Food at the hotel bar Ole Saints was good. Security was really on point. I felt very safe there. We did not have hot water for the 1st 2 days stay. We were double charged on our credit card after we already paid in full. I checked my statement on the plane & I was charged the (same) fees twice + extra fees.
Clean rooms. Very nice staff. Close to sights
2 queen beds provided for 4 people, beds were small but very comfortable. Pool is small but warm, great for kids. No mini-fridge in room. Tea and coffee in room not adequate. Parking is valet only at 38 dollars per day. Park at airport instead for 11 dollars a day. Hotel wants to pay for your tour in exchange for participating in a time-share scam. We declined.
I had an overall great experience. I was there for two nights beginning Ash Wednesday expecting the place to be trashed after Mardi Gras but it was very clean. The Staff were very friendly and the service was superb. The location was great. The rooms were spacious and the beds were very comfortable. I would definitely stay here again the next time I go to New Orleans. I did not like the required valet parking, which was $18/day plus taxes. Every time I needed to get something out of my car I had to go through the Valet Service. It was just something I wasn't interested in doing, but the Valet Staff were really sweet though and remembered me by name.
Great location Helpful Doorman Very small bathroom No room refrigerator Small television Satellite cable would not work with rainy weather Received incorrect bill with added valet charges when we never had a car while in New Orleans.
Great location one block from Bourbon Street. Room was clean and staff was kind and friendly. Great security at hotel coming in late at night. Would def stay here again and suggest to others.
I loved how comfy and clean the bed and pillows were. The view from my room was also nice and I really enjoyed the heated pool. My girl and I had a great overnight stay in New Orleans as always thanks to the Wyndam Hotel. Only bad thing was the tv remote was broke and I didn't have a TV guide in my room. & I would of liked a mini fridge for the price too.
Felt secure at night as there was a security guard by the elevators. Small lobby area, which can get loud. Felt secure at night as there was a security guard by the elevators. Nice to have a pool, but we didn't get to use it. Wifi worked well. Room was okay--bathroom small with very little counter space for belongings. Housekeeping occasionally not restocking soap. Found stain on blanket; staff did replace. Small lobby area, which can get busy and loud.
Booked one night and paid in advance, after my stay they charged me over $200 and would not assist in helping me. Just seemed like I was dealing with a bunch of morons. Would choose another hotel with a smarter staff next time.
The location was super convenient for spending time in the French Quarter. Since it's right near Bourbon St, the elevators had keycard access, which made me feel a bit more safe. No issue getting shuttles to and from the hotel from other services. They were able to hold my bag after check out when I had a really late flight home. We found old, empty beer cans and a few other things hidden under our beds. The staff was pretty gruff, even when I popped in to the front desk at 8AM, before all the drunk tourists started causing problems. The A/C was either a freezing blast or a furnace, no in-between.
I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
nice location. rooms were clean and no musty odor(its new Orleans) ended up booking through a 3rd party to get room, not a normal process. they did well however.
Location Needs to be updated. The bathroom door needed painting.
Everything, best bed and bedding ever! Room service prices were too expensive for the quality of the food
The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley. That we couldn't stay longer this time.
Location is very good. The view from the rooms over looking the City and River was excellent. The cost for parking was very high.
Cleanliness, polite staff Room was warm
Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Beautiful hotel very comfortable I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
I really like the proximity to shopping, restaurants, and the aquarium. The restaurant was closed
I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!! I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
location, value and decor breakfast was overpriced
Staff. Comfort. Location. Jazz lounge. Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell. Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience. Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Location & parking Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
The salt water pool was nice. I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Parking $45 too high. Noise and construction would have pick other hotel if known.
The hotel is in a great location and the lobby is nice The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.
Where able to check in early and get our room. Very friendly staff
Room was excellent and very comfortable view was spectacular I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.
Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.
I love the location and the luxury part of the hotel. The expensive parking.
The decor and view Smell of the towels were like smoke
Overall the hotel is clean and the service is what you would expect. Food offering was very mediocre or non-existent. I have never seen a 50-story hotel that did not have a dinner restaurant. At the end Of the day there is only the food in the bar....no menu except the bar menu which is very limited. The 2d floor dining for lunch and breakfast was only mediocre.
Initially we had a problem with our reservation and had to spend the night at a neighboring hotel. The hotel staff more than accommodated us in the end. We had to call the corporate office to get our situation resolved
Staff was awesome. They were always helpful and super nice. Great customer service. Perfect location to most everything we wanted to see. Strange smell in room. Not bad but not good either. Could have used a room freshener. The bathroom is a bit small. We kept hitting the wall with the door each time we opened it.
There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it
Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again
They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great. Parking was $43 per nt
Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!
We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.
Very elegant and friendly hotel.
The location was great: close enough to Bourbon and Canal Streets so I was near the action, but removed enough so that noise was not a problem. The bed was comfortable and the bathroom had very good water pressure. Housekeeping heads for the hills around 2 or so, so if your room is made by then you are out of luck.
We were right in the middle of everything. All we had to do was walk out of the hotel and we were right there. The rooms were awesome. Way more than I was expecting. The staff was great. We will definitely have them on the top of our list when we return. Nothing
I loved the location and the staff !! They were very polite and helpful. I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.
My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here. There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.
Nice suite style room, good staff, location They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.
We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer. The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot. The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside. Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room. The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.
The door separating the bedroom from the living room area. The bathroom was beautiful and the bed was very comfortable
We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu. Nothing
Great rooms that are well designed for accommodating multiple family members
Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.
Great staff and location
The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.
I like the fact that the hotel staff especially the Front Desk Manager Tashena Johnson helped me out when my credit card was compromised. She did the best she could to make my stay as comfortable as it should have been. The location was great. Not to far from everything attended. I didn't like the way my reservation was not in the system when I arrived and I didn't like the 1:00am phone call asking for authorization...
We had a wonderful stay. The staff were all friendly and helpful, especially John, the Valet. The room was great, and the location of the hotel was too. We will be back! Nothing, except we didn't get to stay longer
Nothing Rooms are mold ritten dusty musty just very bad I'm sick as a dog from this place and I paid almost 400 dollars a night
Malcolm worked at the front. He was extremely sweet and helpful, giving great recommendations on where to go and what to do. He was always very happy and looked like he loved his job, which most people dont look like.
Free hot breakfast, rooms were clean, on main streets so no walking on sketchy back roads late at night, bed was comfortable and pillows weren't those expensive fluffy pillows that are good for nothing, water pressure was great, shower was nice, staff was friendly, a/c worked great. No cons...
Everyone on the staff was so friendly and sincere about it. They were always will yo help us figure out things to do and where to go. This will not b our last trip to this great hotel! And the ladies who did breakfast were great! Nothing! It was a great week. It is just a well worn place.
Location was perfect! A short walk to everything, but not so close that there was street noise. I also enjoyed the exposed brick walls, and my corner/wrap-around room was very spacious and full of natural light!! A/C worked great, and the number of towels provided was more than sufficient. Pillows were flat and needed more stuffing in them. The sheets were a bit rough/scratchy.
The staff was very friendly. Valet parking was fast and very nice. They held our luggage after checkout so we could go to the Saints game which was fantastic. Price we paid for a single King Size bed was sort of outrageous
I like the fact that it was close to where I wanted to go easy to get around town. The only problem is that someone did call in the middle of the night trying to poach my credit card but they told me about that upon my arival. They've been having problems with someone messing with their customers.
Great location and staff was wonderful! They picked us out a room on the 8th floor with a beautiful view of Canal Street and the Mississippi River. Will book again on our next trip back to New Orleans.
Very nice hotel! We had a beautiful corner room with a good amount of space and two comfortable double beds. Breakfast was basic, but great, and the staff was very nice. Clean and a great location! I only have one complaint -- I was frustrated that our towels were changed everyday, even if we hung them up. But otherwise, everything was great!
Breakfast was fine, close to the sites Charged me $150 for deposit and still haven't gotten it back.
The bell hops were nice and that's about all I can say nice about the place. When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Staff was nice Found a hair in room service food. No self parking
Nice and clean. Close to the main attraction. Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA Pipes broke the last night and our room had wet carpet; they moved us once I reported it
The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
I liked the room and where the hotel was located I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet
Not as expected for a JW
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
The historical atmosphere The valet parking garage was a bit tight to manipulate
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
It was nice having the proximity of the hotel to multiple attractions.
I have stayed at the St. Louis before, and it is my personal choice for location, atmosphere, and value in the French Quarter.
location and friendliness of staff
The hotel itself is really nice, especially the patio. The location of the hotel is also excellent The rooms were not really clean. The first room we had was so noisy that we could not sleep. We were then given another room which was quiet.
The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??
The staff was very accomodating in all respects. The location was also very convenient to everywhere we wanted to go. This is a perfect location if you are going to Mardi Gras. The bar was only open until 9 pm which wasn't convenient, but there was a bar at the corner of Bienville and Burbon which was very close.
Access to Bourbon Street and remainder of French Quarter There is a usage fee and utility fee that has to be paid at the end which really seem like charges that should either be incorporated in to the price of the room or dropped. I read about them online and was prepared. However, other parties checking out at the same time were very suprised. Also, parked for an overnight rate at a garage one block away for less than their garage rate.
great position and good rate The hotel room could be more clean but it is not bad.
Near the famous Bourbon St. Dirty room and absence of small fridges in the room
Great location, helpful staff, clean room, updated bathroom, great courtyards.
Location Electrical Disrepair, worn furniture, bad service in restaurant, mechanical problem, all night noise
The room is too small and has no window.
Wonderful historic hotel. We chose a small interior room as we never planned to spend much time in the room. Without windows though, it was easy to oversleep so I recommend setting an alarm. The bed was comfortable. The room had everything we needed: iron, coffee, refrigerator, toiletries and blow dryer. Leftovers in the fridge from previous guest. No bar in the hotel - we knew that going in but we found ourselves saying that it would have been nice.
The location kept us a block or two away from the late night crazy of the French Quarter while still close enough that we could walk to nearly anything. It was also 1 block from the cable cars so we could go farther afield if we wanted to. The restaurant downstairs was really popular with locals and there was always a line. Not a real negative, because it was tasty, just a 'heads up!'
Nice and dark. Super comfy. Convenient to all NoLa has to offer. When I return to New Orleans, I will return to the Pelham.
Friendly staff. Clean room. Great location.
I'd say the biggest con for me personally was the lack of a fitness room, staff could have been a bit more welcoming, I didn't find the customer service to be the best--but the room was nice enough and the location was great-overall an okay experience.
Ms. Kenya at the front desk made our trip very wonderful with her service and smile. We like to thank her for her hospitality.
Location; charm No windows!!! Poor lighting; old; not enough outlets and the one in the bathroom didn't work for my plug; not a great ambience; small beds if sharing; no fan in bathroom.
Location was great. Walking distance from the quarter. Quite street. Parking was quite easy.
The hotel was clean, comfortable, and convenient. The front door opens to the back door or a nearby hotel's trash collection site.
Good price. Bed was comfortable. Room was clean. Not many amenities
Location and a really neat old building. Great bathrooms No windows and room smelled musty.