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Staff was not friendly or helpful. We stood at the counter to check in for 25 minutes before we were helped becuase the clerk talked to what appeared to be her friends in the lobby and also on the phone. I paid for WiFi internet access and it did not work at all, was on the phone for 55 minutes with hotel tech support and the problem was still not resolved. Other guests were complaining of internet problems also. I just looked at my online banking and see that the hotel charged me twice now I have to spend more of my time trying to get this mess figured out.
Got everything that I expected for the amount I paid. Quiet, comfortable place to sleep. Wasn't super clean, but that didnt bother me! Towels seemed dirty and you had to pay for internet.
Quiet. Security very visible. Staff was very accommodating and helpful. Accommodating to my disability needs.
They had roaches on the floor when I arrived dirty linen was on the bed in a pillow case. The bed was never made the covers was in the little closet, no towels in the room. I told the night lady about the problem & when I got back they switched my room without notifying me so when I tried to get into my original room someone else was there.
The Hotel canceld my reservation without notifying me of this leaving my girlfriend and I without a place to stay in New Orleans at 11:30 at night. I am unaware of if this is the hotels fault or Kayaks fault but I will not be staying or useing either.
Nothing. The tv was older than I am. And the room smelled like mold. There wasn't even a fitted sheet on the bed.
In the middle of the night alarms kept going off keeping us awake, then the water shut off and was making terrible noises. The water eventually turned on but it was still a nuisance. the bathroom was super dirty and they didnt even supply little soaps. which most people dont care about, but we had forgotten our shampoo. We ended up staying up most the night waiting for more alarms to go off or something else terrible to happen.
Room was clean One of the rooms was 2 hrs late on check in and they didn't have towels available !!!! No towels are u kidding me and a rude staff
a complete dump
We appreciated the helpfullness and friendliness of the staff. The outside walkways needed sweeping. The same trash was on the floors for days at a time.
The room nice and clean Women turning tricks and approaching your husband
Cheap Cheap looking, run down, shabby, outdated.
Great value for the price. We were traveling and looking to save money while still meeting our needs. Friendly, personable staff, clean rooms, decent breakfast selection. Easy to get to tourist attractions. Safe and reliable. Rooms need updating, our room had torn carpet and insecure fixtures (mainly the shower head). The toilet was pretty bad, did not have near enough flushing power. Overall my only complaints are of cosmetic things.
It's clean,quiet .offer breakfast and very welcoming .at the reception I found a young lady,very friendly It's far from CBD.somebody told me the area I not so safe due to its isolation
nothing. My room was filthy and I had to get the staff to clean it for me when we got there, so we had to wait another 40 mins for them to do that. The cleaning crew had an attitude while doing that. When we got there their was crumbs on the floor, crumbs in the bed. dirty towels in the bathroom. no soap or shampoo. we weren't given any towels. Don't waste your time at this shitty dump.
Hotel was clean upon arrival. The staff wasn't organized.The room was never cleaned over a two day stay.Had to go find towels etc..was told they only clean after you checkout,but I guess that means you need to use the same towels as well.trash was left in the hallway for two days and the front desk staff is a joke.The wyndam took over this hotel but it wasn't a wyndam experience
What I like about the baymont was the price and the convenience How they had people just hanging out in the parking lot drinking and smoking and I mean not just smoking cigarettes. I won't stay at this hotel again
The check in rep The hotel was nasty, the hallway reeked of weed, the carpets in the hallway we're dirty and Visibly stained. Our first room the tv and phone didn't work and coming in off the road the room was hot no air the key didn't work had to get management to get the room open after 3 key resets. The floor was SOAKED air wasn't on so not sure why, the lotion soap and shampoos didn't match (like they we're stolen different in both rooms) we switched to another room with no phone fridge or microwave. Breakfast was a joke started at 7am came down at 723 nothing there but a half cup of coffee and a few bagels and steal cereal. outside of the young man who checked me in and the distance from the quaters ,I didnt like not one thing about this hotel.needs a lot of work!!!
The beds were comfy, the pool was pretty clean, and it's only about 10 Mike's from the French Quarter There were cockroaches in the bathroom. The staff wasn't very friendly. The key cards wouldn't work almost every time and I would have to walk all the way back to the desk every time to get it fixed, and there breakfast was pretty bad. They have NOTHING hot for breakfast. No waffle maker or anything. They have toast but you have to make it yourself and the toaster Is made for 4 slices of bread. Two on each side. One side was broken and the other side you had to manually hold down the sliding button on the toaster the entire time your food was cooking, which took like 10 minutes just for a slice of bread. They also had 3 types of plain cereal. Corn flakes raisin bran and rice krispies. Oh and bananas. That's all they had. Also their drinks were pretty bad too. The coffee was very very bitter, the orange juice tasted like kids hi-c orange, the water was in a spring water dispenser, and it tasted like they were replacing the jug with tap water instead of getting more of spring water. Literally the only thing they had to drink that was decent was milk. It was pretty rough.
No one cleaned the room and when they cleaned it lhey left no towels everyday while there room key did not work and to top all of it there were roches in the bathroom.never again