Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Ligger centralt, inte dyrt, fint badrum och bra sängar. Airportshuttlen kom inte som utlovat , smutsiga handdukar I badrummet, receptionist som var ogästvänlig när vi ringde ang airportshuttle. För hög musik I baren.
Bra med internet på hotellet. Det tillkommer avgifter som man inte ræknade med. Vi kunde fått lite mer info av personalen nær vi kom.
En mycket dålig erfarenhet. Bilder på hotellets hemsida motsvarar inte vad man får. Detta är inget mysigt hotell som håller en viss standard. Hotellet är mycket lyhört. Hög musik spelas av DJ från till 17 till 00. Det finns ingen värme vi bodde på hotellet under den period då det var mycket kallt i Florida. Vi sov med kläder på, vi blev nedkylda och sjuka under vår nästa semester....Shelly kunde inte betala tillbaka pengar för vistelsen då de menar att vi bokat via er. Vi önskar därför pengarna tillbaka från er. personal är inte utbildad inom service. Vänligen kontakta mig på telefonnr: 0707315888.//MVH Anna Wilzén Nej....Personal verkar inte utbildad inom service.
Närheten till beachen. närheten till restauranger och shopping. Vacker omgivning. Det mesta man behöver på ett hotell. Litet minus var; ingen restaurang.
Free drinks at happy hour, located on the main strip one block from the beach and great restaurants, friendly staff Lacked a little in cleanliness but nothing I couldn't look past.
Open bar for an hour Friendly staff Close to everything Clean I wish we had access to a microwave
Perfect location. One block off the beach. Right in the heart of restaurants and bars. The noise outside. The bars are open late and it was loud until 4 or 5 in the morning.
At the front desk, the desk clerk was nice. Many pretty, friendly girls were about. Even though the two rooms we reserved were prepaid, the manager allowed our money to be returned to us when she determined the problem with our conformation and inability to stay was not of our making. Was not allowed to check in. Clerk could not find our reservations even though we had a conformation number. Left after about ten to fifteen minutes of searching.
The decor of the room The housekeepers dont replace bathroom tools once they are used
Prime location, wonderful + accommodating staff, great price. Coming back in March!!! That I had to leave!
Booked this hotel last minute for a surprise getaway for my boyfriend and myself. It was a good deal, clean room, shuttle to/from airport, beach towels, happy hour from 7-8pm. Some of the staff members were not the friendliest but then there was one older woman who was very helpful and was always smiling.
I appreciated the great customer service at this boutique hotel, as well as, the great price, convenience since its a block from the beach, and the free happy hour between 7-8. We will definitely be coming back!
The staff were really kind No one came to tidy up the room, empty trash, check in time is at 3pm, doesn't work well with early flights
Charming rooms art deco luxury . Fancy feel, boutique south beach style. Sexy, small bar in Loby, 1blk to beach. Friendly staff. Great price. All good for my stat.
It's close to the beach. Friendly staff. Happy hour free 7-8 No hookah
Really close to beach and shopping area. Free happy hour was nice. DO NOT! Stay on the first floor, you will catch all of the lobby and outside traffic noise. No early check in.
Nära till uteliv och strand Rätt slitet hotell
Mkt trevlig serviceminded personal, bra läge nära strand och shopping och även till ett stort utbud av restauranger. Roligt att bo i ett "art deco" hotell! Dyrt att äta i restaurangen
Läget. Dålig standard, dyrt för det man får. En av mina barn fick vänta på frukosten i 40 minuter efter det att vi andra hade ätit färdig.Vi fick betala för den frukosten fastän vi klagade.
Mycket för pengarna och bra läge Att frukost inte ingick i priset
det som var bra var maten och det suveräna läget Vi hade problem med aircondition, vilket medförde dålig sömn
Location was nice, they have a 1 complimentary drink every day from 7-8 PM. They accommodated our need for early check in and got us in a room by 12 even though technically it should have been ready only by 3. Overall good experience Air conditioning is hard to control in the room, it blows way to strong, so you fluctuate between really cold and too warm. Room key is a little wonky to operate.
Clean hotel with nice interior design, the staff were pleasant. They offer free airport shuttle and happy hour in lobby bar at 19:00 - 20:00 (with limited complimentary choice). It's located in a good location in south beach. The rooms were a little small and could use more electrical outlet spots. The WIFI kept disconnecting.
Location was good. Room was pretty clean. Drinks at the bar weren't too expensive. Only one person at the front desk most of the time. Not all of the people working the front desk were competent. The valet was pretty rude, but they all are in Miami. Cleaning was spotty. A little loud due to the bar next door.
Shuttle service is the reason we picked the hotel. The bus didn't come to pick us up. Other hotel shuttle driver came by and asked several times. We were not informed that the name of the bus is not Chelsea. Unfriendly staff.
great location parking is expensive
It was cheap Dude in a backpack starts banging on the door at 0500. Security guard shows up I said it's a black dude with a backpack and security guard throws a fit bc I used the word black to describe the guy had he been blue I would have used that as my descriptive word, but he was black. As a white guy who sometimes wears a backpack I hope at some point I'm described as a white guy in a backpack✌
Personal I likes everything about the hotel
Our room was really nice, very modern, comfy bed. The free happy hour from 7-8pm was awesome and the bartender was really nice. Overall we had a nice stay. No free parking, valet was around $30/day.
It's in a great place! The price is always right and it's always clean! We've been to a bunch of hotels in south beach that are all Art Deco and not up dated but this hotel has a modern twist and it's just perfect!
This hotel is very nice I loved my room it was so beautifully designed !! Free drinks durning happy hour at the bar in the lobby friendly staff free airport shuttle affordable hotel I would definitely stay here again!
The only thing I liked about this hotel was the cleaniliness of the room and the room service. Everything else leaves more to be desired. I have booked the delux room but it was difficult to see any delux features in the room. It was definitely not the boutique hotel. Three pools looked like three small puddles, were dirty and not cleaned for days. Difficult to park even with the valley parking. No kettle in the room to make morning tea or coffee. Receptionsinst had no info about hotel breakfast how much it costs and etc.
- Good location - Staff seemed nice - $20 "resort" fee they charge on top of the reservation that you can't opt out of. Plus taxes. - Smallish rooms, but decent furniture - A/C was really, really loud
Friendly staff, comfortable beds. Amenities: TINY room, missing refrigerator, mold in showers. Only two complimentary beach chairs (we had three guests). Location: Hotel is a little bit of a walk from the South Beach area where the major hotels are. There was also a SHOOTING in the alley outside of the hotel (we heard the gunshots from our room and it was confirmed later on the news). Misc.: We were also NOT told about the $20 per day "resort fee" that we were made to pay upon checking out.
Good location. Good deal for Miami Beach where most hotels are often not what is advertised. The staff was especially helpful. Thanks to Gala. Could hear all neighbors and everything in the halls
For the size of the room it was fairly comfortable. The staff, with the exception of the bar, were very unfriendly.
Nice, small hotel; friendly staff; easy access to Ocean Drive and Washington streets; reasonably priced I had a room on the end, at the back of the hotel. It was very noisy outside, however it was Superbowl weekend.
Low key luxurious
This was my 2nd time staying here at the stiles and it was just as good as the first time. Very clean great staff prime location. It easily became our favorite hotel
We had a great stay in this south beach hotel. We had a penthouse unit with our own private balcony with chairs and chaises with a fantasy view. The staff was great the room was very large bright and clean. Overall a great time. The bar was under renovation so no drinks in lobby but who drinks in the lobby anyways.
Location, location, location. Room size is satisfactory. Bathroom size - great big shower made for great romantic moments. Maid service was out of the norm. They didn't hassle you daily, or at the moment of checkout. Very considerate, which was appreciative. Shower or bathroom had a sustaining odor.
Everything was great here except the shower and bathroom, which I discussed in my negative comments. Otherwise, the decor, staff, location, etc were awesome. We had a great time here. The shower was dirty. It had mildew or mold growing in the grout. Also, the bathroom smelled like sewage, which is not necessarily the hotel's fault. Sometimes there is nothing that can be done based on the way the plumbing is set up. The only other time I have experienced this though, was at a hostel in Costa Rica. So it was a bit disappointing.
Great location on Collins close to one of the best beaches in Miami with nicest restaurants. Hotel facilities FF&E quality do not conform to the declared 4-star hotel level.
Jag tycker att det var prisvärt med ett bra läge i Miami. Kylsystemet på rummet väsnades värre en en skörde tröska. Stängde man av det fick man nöja sig med fläkten i taket och det blev stekhett om nätterna. Ingen bra sömn alltså.
Fräscht, små rum, bra säng, TV, och bra badrum. Ganska lyhört. Endel störningar från ombyggnationer etc. i närliggande hotel.
Chris at the front desk was great as well as the doormen. They made me and my guest feel very welcomed. No complaints about this place. Will be staying in the future at this hotel as long as the price remains good. Hotel was in a great location as well. N/a
The Astor is located perfectly for those wishing to spend some time on South Beach without renting a car. Rooms are always clean. Unfortunately the gym is very old. Also breakfast might be better in the cafes around the hotel.
Location, decor I reserved a king bedroom and i got 2 beds, no gym, no pool, no parking lot, continental breakfast very limited, dryer not working, fridge on room but not working, beds not confortable
I liked that this was so close to the beach. Within walking distance of a lot of restaurants as well. This hotel was one of the worst hotels I have been to in a long time and I travel very frequently. When we first got there we could not check in till four and the front desk help was more concerned about flirting with each other than getting us into a room earlier. After asking four times they finally looked and despite having our confirmation email they couldn't find our reservation. They put us in a double bed room despite having a king on our confirmation. I had a long distance race that following morning so sleep was a major need. Apparently the hotel bar becomes a dance club. They blasted music till 3 am. I could not sleep at all. When I called to complain they lied and told me it would go off in five minutes. I had to call back three more times to get it turned off at 3. I paid too much for this room to have such a horrible experience. Do NOT go to this hotel you will be sadly disappointed.
Relaxing and romantic. Hotel was well maintained and staff very helpful.
Great staff! They lost our laundry and lied about it! well 3rd part did through the hotel!
Good value for the money. Clean, great location. The breakfast wasn't good enough.
The staff was extremely friendly! Very quick in accommodating our many needs (extra sheets, towels, broken lightbulb). It was nice to have towels we can rent from the front desk for the beach rather than using our own and the fruit infused water was a nice greet when walking in. My pillow cases did not look to be clean upon arrival (makeup on one and an oil like stain on the other). Stains on the headboard, the couch in our room looked like it's been there for the past 20 years considering the extreme tearing and flaking, room was poorly lit. The cleaning staff failed to provide clean towels a couple of times but they did take the dirty ones. Overall, the staff is what made this experience nice but I would not recommend a friend here by any means.
Location is great, the hotel shows some wear and tear but for the Art Deco district nothing strange. They charged us $5 more than agreed for the "resort fee". When we pointed this out, it was corrected and we were given an upgrade to a suite. So they corrected their mistake but everybody: make sure you check the bill with your confirmation from Booking.
what i liked about the hotel is that the check in was fast, the hotel is close to the beach and within walking distance of alot of restraunts. first of all when i checked out of the hotel the gentleman told me that they released the authorization of the $50 already. i had to wait for 3-5 day and it still wasn't back in my account. The problem wasn't the $50 the problem was that the manager that i spoke to when i called was really freaking RUDE!!!. When i called the first time i spoke to a girl and she told me that they released it and i requested to speak to a manager and she clicked on me. When i did speak to him the manager was horrible, i don't know what type of people they have working there. he insulated me and said that i needed the money so bad because i don't have any money. Its my $50 not his, so i deserve my money back it took an hour to get my money back never staying here again horrible and for you information i do have money in my bank don't insult you customer at all.
Rooms clean but very basic. This hotel should never be 4 star, i'd say 2 star at best. Staff not very helpful or poliet.
Reception staff (Jorge) was amazing, so helpful, first class customer service.
Hotell med mycket bra läge mitt i Art Deco distriktet på Miami South Beach. Rummen var fina och rena. Lobbyn var inte så trevlig. Rörigt då den användes till förvaring och serveringspersonalen till restaurangen sprang genom hobbyn.
Bekväma sängar. Fräscht. Nära till stranden. Dyr frukost. För hög musik i restaurantdelen. Stökigt(vistelsen sammanföll med Spring break). Lyhört.
Läget var superbra och receptionen matchade den coola stämningen som finns på Ocean drive, Miami Beach Inkastarna framför hotellet var bara för mycket. Om man kommer med resväskor och skall checka in så är kanske inte menyn det första man vill få i facet.
Mkt servicevänlig och trevlig personal som verkligen fick en att känna sig välkommen och som gärna bidrog med tips om upplevelser. Perfekt placering mitt i, i vårt tycke, bästa kvarteret och bara ett kvarter från stranden. Bra frukost i trevlig miljö. Ok rum och poolområde. Lite hög ljudvolym vissa nätter då hotellet ligger i "aktiva" kvarter. Dock inget stort problem
Bra hotell i gott läge. Mkt besviken, enligt klagomål framfört per telefon till er medarbetare Karin den 29 deceber kl 11.40, att det inte tydligt i min bokning framgått att det tillkom en skatt om 13 procent på den totala kostnaden. Karin påpekade att det framgått i det finstilta, något som man inte ser någonstans i efterhand. Jag anser att ni vilselett mig och andra kunder (hotellet erkände att det var så, och utreder just nu ärendet) med lydelsen; "total kostnad 399.75 dollar". När man går in på min bokning med kan man inte se att det skulle tillkomma någon annan avgift, inte ens under villkor. Jag vill nu 1. Att ni noga utreder detta ärende för att andra kunder inte ska bli lika besvikna på er tjänst. 2: Att ni betalar den mellanskillnaden till oss. Mvh Marcus
Trevlig personal,safety box I receptionen, har ett systerhotell brevid om man gillar att partaja Lyhört
Not much... Right next door to a very loud gay club in the middle of Miami Beach Gay Pride. Did no one think to inform guests that the rooms would be extremely noisy and incompatible with actually relaxing??? View also was minimal...
This guest did not leave comments about this hotel.
Staff were friendly and helpful. It was very noisy when we were trying to sleep! Too near night life for us.
Good location if you are looking for party location. Not a good location if you have kid since there's loud music downstairs and you have to walk across the busy street in order to get to the beach.
Location ideal for south beach but noisy Not worthy of4 star rating more like 3.5 Dirty windows pillow case not put on extra pillows delivered Weak drinks Parking difficult A/C did not work TV did not work Noisy neighborhood next door to Drag Bar
The staff members were super-polite for everything! If we asked a question, they were attentive to our every need. The hotel has a nice pool and free lounges and towel service on the beach. We were close enough to the action, but the hotel is quiet.
Very clean, friendly staff, great food and comfortable accommodations. All around a great experience. Pool was small but nice
perfect location, quiet even close to ocean drive ( a good quietness policy to sign at check in), nice little pool nothing
We just stayed overnight, and arrived very late. Front lobby was open late (great!) and check-in easy. Valet accessible right in front (great!) Clean, fluffy linens (great!) Hotel not noisy (great!). Staff very helpful (great!) And, you're right on South Beach (great!). Didn't get to the pool, but it looked nice from the window in the dark (oh, well). Old elevator is cool, but some instructions for those of us not born in 1855 always appreciated. Valet parking $35 a day, but hey, it's Miami, and we didn't helicopter in. Typical narrow room/layout for the 1920's. They do a good job with space saving, though. Doesn't bother me, but might bother some. Also, the hotel front is easy to miss at midnight. We drove right by it, and we weren't inebriated.
Priset, läget, kylskåp på rummet. Högljudd AC som man vaknade av
Läget samt standarden var mkt bra. Be om rum en våning upp för att slippa en del av ljuden ifr gatan.
Hotellet hade ett fantastiskt bra läge med bara någon minut ner till den fina beachen. Hotellpersonalen var vänliga och hjälpsamma. Vissa av rummen hade otroligt dålig utrustning. I ett av rummen fanns visserligen garderober, men den ena saknada både hyllor och hängare, dvs bara en garderobsskal. Den andra garderoben hade bara en hängare, inga lådor eller hyllor etc. Mao fick det mesta ligga kvar I resväskan. Städningen var nog rätt Ok men av någon anledning kändes inte hotellet riktigt fräscht ändå.