Hitta billiga flyg till Miami Beach

Minus: "Nothing"

Plus: "Very organized"
Minus: "Very uncomfortable seating"

Plus: "Flight was on time."
Minus: "The airline just gives you the basics. For a long flight nothing really stood out."

Plus: "Terrible to travel with toddlers as there is no space and food is very limited."

Minus: "rarely did they come around with water. I had to go to the back to get it myself. One time they told me they had just gone around. I told them I was awake, reading a paper, and definitely was not offered water. They then gave me 2 small bottle of water, which was a very good idea.. The screen with the flight inf. stopped working mid-flight and we never got it back. No announcements either, and we did not know where we were or how much longer the flight would be until they announced our approach to Miami."

Plus: "Flight atendands were great evribady did a great job"

Plus: "The staff was very courteous. They offer drinks very often. The food was good. The chocolates; fabulous touch. The tv en each seat with new movies releases was a home run. The flight was very long but we were not bored, we saw 3 new movies, eat, drink and relax in a 11 hours flight. Oh, by the way, the hot towels to refresh us was perfect. Excellent experience."
Minus: "The seats were not very comfortable. For a long trip we need more space between seats."

Plus: "Everything!!!!!"
Minus: "The seats were somewhat uncomfortable."

Plus: "Service, Staff"
Minus: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

Plus: "Good service"
Minus: "Business class is poor, the food that is the menu is not enough for everybody , I was setting in seat 14 and I dindt have the opportunity to choose my dish, because was so chicken. The bread was not fresh, and all the portion in general were very little."

Plus: "Crew was very helpful"
Minus: "More entertainment"

Plus: "More or less on time"
Minus: "Outdated aircraft. Flight took longer than usual."

Plus: "The kindness of all people working on Swiss was very special"
Minus: "The food was not very special, but the chocolates were awesome"

Plus: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."

Plus: "The crew was excellent, the food was very good as well as the entertainment"

Plus: "The crew was friendly and polite."
Minus: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Plus: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Minus: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Very little."
Minus: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."

Plus: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minus: "I travel a least 5 times a year and Kayak is always my option."

Plus: "I love SWISS"
Minus: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Plus: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Plus: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Minus: "As always, the economy chair area are small but roomier than other airlines."

Plus: "Service was great and the flight very smooth. Great flight!"

Plus: "On time performance with better than average crew with standard service"
Minus: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Plus: "Special GF meals care on board, friendly staff, good food and drinks"

Minus: "Sardine can."

Plus: "Amount of times drinks, water, was served."
Minus: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Minus: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Minus: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Plus: "Excelente"
Minus: "Excelente"

Plus: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Minus: "Warm and excellent customer service :)"

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Minus: "Seats too small. Staff not friendly"

Plus: "Service."
Minus: "Not enough leg room."

Plus: "When we landed"
Minus: "Everything else..."

Plus: "Excellent service, comfortable, clean, on time."

Minus: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Plus: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Minus: "The bar between the seats is not going up all the way"

Plus: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Plus: "Very accommodating"

Minus: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Minus: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Plus: "Getting off the plane after 11 hours of turturous discomfort."
Minus: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Plus: "Crew were organized and pleasent. Lots of food."
Minus: "Seats in economy are tight."

Plus: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Minus: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Plus: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Plus: "The courteous and helpful crew. The food and snacks."
Minus: "The cramped seats and the poor leg room."

Plus: "N/a"
Minus: "Explain why there’s over a 2 hour delay"

Minus: "Faster lines at check-in. More courteous security personnel"

Plus: "Comfortable Seating!"
Minus: "Flight delayed Quite a bit."

Minus: "Flight was 20 minutes delayed"

Minus: "N/A"

Minus: "Na"

Plus: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Minus: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Plus: "Quickly boarded and took off as well. It was a really smooth flight!"

Minus: "Sent flyg, sen fastnade vi även på avstigningsbanan för mer än 30 minuter. Besättningen försökte inte ens erbjuda något att kompensera med och jag fick fråga efter snacks och hörlurar (som ska vara kostnadsfritt). Besviken på hur de kunde gottgöra sina kunder när flyget blir 2h sen."

Plus: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Plus: "The flight was delay 3:45 and no compensation!!!!"
Minus: "The worst The flight was delay and no compensation!!!! 3:45"

Minus: "-"

Plus: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Minus: "The seats need a cushion."

Plus: "How professional everyone was"
Minus: "Everything was good"

Plus: "Seating was very nice and a free move was a plus"
Minus: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Plus: "Late. Poor communication. Crying kids"

Plus: "Nothing. My flight got canceled."
Minus: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"

Minus: "It was a smaller airplane."

Plus: "We took off, flew and landed without incident. Crew was polite."
Minus: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Plus: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Minus: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Plus: "Always a good experience with Delta! They’re the best!"

Plus: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Minus: "Nice sercixe and crew and generous with snacks and water"

Plus: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Minus: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Plus: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Plus: "The staff was was very accommodating to myself and my 19 month old daughter"

Plus: "Clean & new plane, some of the stewards were fine, good pilot"
Minus: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Plus: "Awful"

Plus: "They are very professional"
Minus: "I luv it"

Plus: "On time"
Minus: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Plus: "on time. easy no issues"

Plus: "On line customer service was very courteous and helpful."
Minus: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Minus: "I had to take different flights due to the delays."

Plus: "Smooth flight. On time. Satellite TV."
Minus: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Plus: "I liked the airplane, , service, food, JFK and the airtrain!"
Minus: "We were delayed 2,5 hours and of course that is not fun!"

Plus: "Everything"
Minus: "No complaints"

Plus: "The plane was changed so some people had new seat and some not. The crew assigned tickets quickly at the entrance. Arrived 20 min earlier, which is great!"
Minus: "The peanut bad is now contains 13 peanuts, I counted them :).Where is a good food for a 3.5 hours flight?"

Plus: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Plus: "On time"
Minus: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Minus: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Minus: "On the run way for 1 hour in line to take off"

Minus: "Had to check my bag"

Plus: "Early arrival"
Minus: "VHS antiquated system"

Plus: "Easy boarding."
Minus: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."

Plus: "All is good"
Minus: "No food only snacks"

Minus: "Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening."

Plus: "Service was excellent"
Minus: "It was hot before take off and after landing. Plane needed more adequate AC"

Plus: "Jean T was very accommodating... Flight was delayed but he did what ever he needed to to keep all of of us with a smile on our faces. I'm used to having everyone saying thank you, go ahead. He mentioned everyone's name one by one and tried to make eack person smile, either with a joke or depended on the person it was. Customer service = 100000"
Minus: "Jean T"

Plus: "The service from the airline."
Minus: "The space between seats is so uncomfortable."

Plus: "Crew was nice, doing the best they could under the circumstances."
Minus: "Awful food, small seats. Exactly same as economy."

Plus: "Smooth flight. No complaints"
Minus: "No complaints."

Minus: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."

Plus: "The boarding process and flight was smooth and punctual"
Minus: "We were stuck on the plane for over an hour after we landed in Munich without enough updates on the situation. We waited for the stairs and bus to come then when we got to the terminal our bags did not come and I had to get my baggage shipped. This was very inconvenient and there was not any notification for the baggage delay."

Plus: "Smooth flight, very nice, polite crew, good entertainment selection. I'm a tall guy so I'll always complain about comfort lol. Food was OK. Choice of mystery pasta and once beef once chicken ( I had pasta twice )."

Plus: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Minus: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."

Plus: "Helpfulness of the crew for special needs"
Minus: "Improve restrooms"

Plus: "Check in staff were excellent Flight staff were also excellent Seating was fine for short flight"
Minus: "The boarding process was a little random but in the end worked out OK. Breakfast food was not great, but that's because I forgot to ask for a special meal and can't eat dairy."

Plus: "Crew were friendly."
Minus: "Every thing is good."

Plus: "I HAVE NOT FLOWN MUCH ON LUFTHANSA IN RECENT YEARS BUT THIS TRIP WAS THE RIGHT PRICE (THE NEXT DAY IT WENT UP BY ALMOST $1000.00) AND I UPGRADED TO BETTER ECONOMY SEATS. THE RELATIVE CHARGE WAS WELL WORTH IT. a WIDER AND SOFTER SEAT MAKES A WORLD OF DIFFERENCE ON THESE LONG FLIGHTS."

Plus: "The service"

Plus: "I loved the spaciousness and comfort of the seats. The crew was always very cheerful and went beyond to make us comfortable and attend to all our needs. The food was pretty good for airlines food and all our requests were immediately granted. I will only fly Lufthansa in the future."
Minus: "Entertainment was good but the movies were a little old. Would like to see an improvement in that category"

Plus: "Overall I would highly recommend the Lufthansa airlines to any of my friends and family. The flight was on time and we were able to board quickly without any delays. It was an 11 hrs flight and I was satisfied with the crew service (friendly and professional) and the comfort of the plane."
Minus: "The areas to improve: the food was just average."

Minus: "Aweful"

Plus: "nothing"
Minus: "small spaces no room poor food living hell"

Plus: "You see and feel that Lufthansa is trying to save a lot of money... damaged seats & bad food quality..."

Plus: "The magazine provided on board were unexpectly interesting! Even though it was a short flight sandwich and drink were provided and were delicious!"
Minus: "it was a small plane so there weren't too much comfort or place to put our luggages but these are minor problems."

Plus: "Good chose of movies and music. Crew was nice."
Minus: "Food was very bad. I had upset stomach and diarrhea."

Plus: "Service"
Minus: "Don't have new movie."

Plus: "yes great"

Plus: "Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants."
Minus: "Honestly can’t think of anything!!"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Uncomfortable seats."
Minus: "Seats, and helping passengers when they have delays"

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Minus: "The seat didn’t recline and the entertainment didn’t work"

Minus: "Excelente fly"

Plus: "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Minus: "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Minus: "The travel has bien good"

Plus: "The crew was wonderful and as far as airplane good goes, it was great."
Minus: "Leg room"

Minus: "Best company and the 380 is amazing."

Minus: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."

Minus: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Plus: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Minus: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Minus: "Need AC outlets and better WIFI"

Minus: "No food or entertainment"

Minus: "Didn’t like the breakfast at all"

Plus: "The crew helped my mom very much with her ansiery and were with her at all times."
Minus: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Plus: "all"
Minus: "nothinh"

Minus: "2 hours delay on a 1 hour flight."

Plus: "5 Star: Comfort 4 Star: Crew 5 Star: Boarding 5 Star: Entertainment 5 Star: Food.. One of the best flights of 2017 by far. Premium Economy will deliver the basics of luxury comfort."

Plus: "The same"
Minus: "Nothing to be mentioned everything was good"

Plus: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Minus: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."

Plus: "The crew was nice and boarding was efficient."
Minus: "Entertainment was dated and with few choices. Food was awful."

Plus: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plus: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Minus: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Plus: "Crew was excellent"
Minus: "Economy was very tight! Seats were uncomfortable"

Minus: "sardines!"

Plus: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Minus: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Minus: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Plus: "Nice new Boeing 787, lots of space."
Minus: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Plus: "The delightful crew members on KLM flights always make the experience the best. From the crew at check desks, to those greeting you as you board and throughout the flight, they are the reason I continue to fly with them. I love how they have bassinets for those traveling with babies. the adventure packs for children and the never ending smiles and treats for the rest of us."
Minus: "This time I was turned away as a Sky Priority Member, and told there are too many categories at boarding and told my Silver Status (after this flight was bumped to Gold). Not sure what has changed in the last 2 weeks."

Minus: "Flight was delayed."

Minus: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Plus: "The crew was very nice. The meal served in Business Class is nice."
Minus: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."

Minus: "Det var trångt där jag satt. Allt annat än snacks kostar extra. Det var strömavbrott i en datorhall som gjorde att samtliga flyg på JFK inte kunde starta eller landa. Strömavbrottet skapade problem på närliggande flygplatser med och drabbade stora delar av östkusten. Under all kritik att ett strömavbrott kan skapa så stora problem."

Plus: "Bra filmutbud. Relevanta och nya filmer."

Plus: "Det var ett morgonflyg. Hände inte så mycket där."

Plus: "Ice cream!!"

Plus: "Nice short flight, everything was on time"
Minus: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Plus: "The plane condition."
Minus: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Minus: "The touch screen did not work properly"

Plus: "Yes, Very good"

Plus: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Minus: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Minus: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plus: "The crews were pretty great!"
Minus: "The regulating of the temperature."

Plus: "Usual faultless KLM experience"
Minus: "Nothing."

Plus: "Planes were on time and connections made."
Minus: "One bag delayed as not put on flight and food could be better."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "The plane is so old..,"

Plus: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "Crew were great"
Minus: "Refreshments"

Plus: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minus: "Food quality was not so good."

Plus: "No delay and nice staff"

Plus: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Minus: "Everything was very good."

Minus: "Entertainment"

Minus: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minus: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plus: "Good"
Minus: "Nothing"

Minus: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Minus: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plus: "Efficient boarding system, clearly signposted. Professional staff"

Minus: "old screens and entertainment system leg room to small"

Plus: "Flying with KLM is a pleasure"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "Comfortable and well laid out seat area"
Minus: "Food was a little substandard for business class"

Plus: "I slept pretty much the whole time"

Minus: "We did not get two of baggage at the destination."

Plus: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Minus: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Plus: "Good smooth flight, on time. No complaints"

Plus: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Minus: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Plus: "Food."
Minus: "No audio."

Plus: "the food provided under gluten-free food"

Plus: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Minus: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."

Minus: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Minus: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plus: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."

Minus: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

Minus: "the flight was 2 hours delayed."

Plus: "Great crew and service"
Minus: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"

Plus: "The seat back video screen"
Minus: "not enough room...to tight. I'm a smaller person and it was too cramped. The food was inedible."

Minus: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."

Minus: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Plus: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Minus: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Plus: "direct flight from Helsinki to Miami was good"
Minus: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Plus: "Crew was fine"
Minus: "Seats are uncomfortable. They lean too far back too so that if the person in front of you is reclined all the way, you're quite uncomfortable. I was able to view the TV screen in front of me better than my own because the person in front of me was completely reclined."

Minus: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Minus: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Plus: "Good food, two hot meals."
Minus: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."

Plus: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Minus: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

Plus: "..."
Minus: "...."

Plus: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."

Plus: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Minus: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."

Plus: "Food and crew"
Minus: "Nothing"

Minus: "Plane had to be switched, but the process was disorganized and frustrating. Had to miss my connection as a result"

Plus: "It was great to have some empty seats and a choice of seats."
Minus: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"

Plus: "could change to extra legroom on the day without extra charge"
Minus: "no individual entertainment console, and only certain seats had power outlets."

Plus: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."

Plus: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Minus: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Plus: "Punctual and very good service from friendly crew"
Minus: "They don't give you options about what kind of food you prefer like carne / pasta , there is just one menu option. Any kind of snack between the two meals in a 11 hours flight. If you get hungry you will have to buy snacks on board . No legroom"

Plus: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Minus: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."

Plus: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Plus: "Movies Food Comfortable seating"
Minus: "Going through security"

Plus: "Polite and helpful crew and great entertainment systems."

Plus: "Direct flight"
Minus: "Service onboard was terrible. Very rarely saw the crew, constantly had to go up and and ask for a drink. 11 hour flight only offered drinks with the meal service..."

Minus: "It was delayed uncomfortable and terrible service"

Plus: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Minus: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"

Plus: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Minus: "I will not fly again with this American airline"

Plus: "Nothing"
Minus: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Plus: "Staff efficient and kind. Main meals good. Snacks/lunch not as inspired. Entertainment options were varied."
Minus: "Boarding was a bit of a free for all. Seats cramped."

Plus: "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Minus: "Inflight entertainment....AA NEEDS to get individual screens in economy."

Plus: "Good American Arline's crew"
Minus: "Operated by American Airlines. This was a different filght than was in our tickets because we were late for our connection flight. There were no help from Finnair to find a "replacement" flight."

Plus: "Very good flight"

Plus: "This flight, the crew was very friendly and helpful."
Minus: "The food is bad"

Minus: "There was an issue with the plane so we were removed from the aircraft, sent to London, then to Madrid. We were delayed by 6 hours. Terrible when you purchase a direct flight."

Plus: "The kindness and the sweetness of the stewardess."
Minus: "nothing."

Plus: "Great food!"
Minus: "Boarding was very slow"

Plus: "the crew from London to Baltimore was wonderful. Very friendly and so helpful, couldn't do enough for passengers."
Minus: "The crew from Balto. to London was not friendly or helpful and the food was terrible."