Hotell i Miami Beach nära City Center

Närbeläget centralt hotell "mitt på stranden" - bekvämt och nära till allt man kan önska. Trevlig personal och handdukar, solstolar etc ingick i rumspriset. Om man önskar äta och dricka på hotellet var menyn ganska begränsad och prisnivån lite hög.

I was brought up that if you can't say anything nice, don't say anything at all. I will not ever stay here again.

The location is terrific, the outside pool and pool dj is awesome. Plus the lobby is aesthetically pleasing. The rooms are terribly small and all white. Not in a cool way, but in a "one flew over the coo-coo's nest way". VERY LAME for 2014. They need to renovate this property asap. Also, nothing inside the room is clean. The little throw rug in the room had debris and old un-vacuumed crumbs all over. Very nasty.

Mysig, väl städat rum. Mycket dålig frukost, fattigt!!

I liked the smell of the lobby and it brought back memories for me when this was one of the coolest spots to stay in Miami Beach. It has definitely lost that X factor. Everything feels dingy and not kept up. Checking in was the longest process I have ever been through aNd the girl seemed nervous. Maybe she was new, but it was over and over the same information and had multiple cards for all kinds of things, unlike any check in experience I have had before. Seems like they get stiffed by other guests a lot before. The security are constantly checking if you are staying there and annoying...definitely have decided to hire less than personable staff in general. One of the front desk girls when handing me the final bill, held it out to me without looking at me as if passing on to the next task, CUSTOMER SERVICE 101! Treat each guest as if they are the only person in your world at that moment and look them in the eye with a smile. In general, the whole world has lost this touch, but you would think a 300 a night hotel would still care about this. Finally made it to the beach chair area after being asked twice to show room key by security and then the beach chair guy wanted me to walk all the way back to his booth to check in instead of just taking care of me at my chair. When I refused and told him to take care of it, he kept calling me boss in a derogatory way like I was asking too much. Hire people that care and understand that the only reason they have a job is because of people like me choosing your hotel!! This is standard and not asking too much. I should have great things to say because they did all of this basic stuff and then decided to do more!! They all need help on how to treat guests. There was a blood stain on newly replaced linen in my room. They did an okay job of responding but it should have never happened!!! They only took off the resort fee and $50 and then didn't do it! Had to remind the people upon checkout and they acted like I was lying to them. The valet brought my car when I asked and left it in the rain and not under the overhang!!! What?!! When I asked him to bring it out of the rain his reply was that they were too busy and slapped me on the shoulder like I was his friend and gave me a dirty look like I was asking too much. hahaha I will never again recommend this hotel to anyone as I always have in the past. I'M GOING BACK TO AIRBNB WHEN I TRAVEL NOW. HOTELS LIKE THIS ARE COMMON NOW.

Läget på hotellet är förträffligt. Det har närhet till strand och till shopping, restauranger och pubar. Plus I kanten att hotelklet har några cyklar till utlån. Tycker inte värdet I pengar och klassningen 3+ motsvarar förväntningarna, tycker snarare det passar in på 2 rating. Hotellet känns som något hemma målat bygge. Det var säkert modernt för 5 år sedan men nu känns det föråldrat och slitet.

Nice location, the room was clean and quite big. Very comfortable bed. A hotel for younger people They didnt clean the room every day, even though we asked.

Sköna sängar med rena lakan varje dag. Miljön i bar resturang och övrigt var bra. Standarden på rummen var dålig. En pool var stängd pga rep vilket gjorde att det blev trångt vid den andra poolen, men de tog samma pris för rummen ändå. Hotellet är inte ett 3,5-4 * . Fick inte någon transfer någon av vägarna till och från flyget vilkt hade uppgetts.

The hotel was close to the beach and had a cool pool area. We took their last reservation of the night at their nice restaurant and despite spending $150-200 on a bottle of wine and steaks, we were told to hurry up and order as soon as we got there because "the kitchen was closing". It wasn't very classy. Our statement at checkout also had some BS extra charges we had to dispute. More hassle than it was worth except for the nice location.

Such a great location and a nice looking botique hotel. But everything is ruined when the house keeping staff wakes up guests at 8 am by chattering to each other loudly in the halls waking me up 3 times before 9am. I'm the guest so your staffs behavior should not impact my experience. Yes you are a botique hotel so you should scale your service accordingly and know your staffs conversations carry through the entire floor. Don't stay here!!!!