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I like that it's so close to down town and yet because of the river is very relaxing. It also has a great walk around the island. Older hotel overall. But they have done a good job working around it with little room updates
Spacious rooms Front desk understaffed & some staff not adequately trained on procedures & customer service
Friendly staff and huge comfy room! Nothing!
The costumer service was good. We had to move rooms at 2:30am because the air conditioner was not working and we woke up in a pile of sweat. This did allow for a good night sleep.
The staff were super friendly and accommodating. We took advantage of the continental breakfast as well as the free evening drinks (on tap beer or wine for adults, soda for kids). The kids loved the pool and hot tub. There was also a spa and sauna we didn't have time to utilize. Located near food places and shopping (Target, Burlington). The food they make there is very reasonably priced as well as delicious. A hotel shuttle brought us to and from the Tri Met (local train transportation) so we could zip around Portland with ease. Honestly, I don't have any. Maybe make the checkout time noon instead of 11:00? 11:00 is reasonable though.
Clean rooms. Comfortable Bed. Clean linens. Extra pillows. Quiet. Staff walked into room without knocking even with do not disturb sign on door; wife was getting dressed and it was overall very embarrassing. Only apology was offered by front desk when brought to their attention. Location seems somewhat run down.
Not a short coming insight. I'm on the road half of every year. I've been everywhere man. When you say lets go back home and you meant to say hotel, that says a lot.
Reliable hotel near the airport Didn't have any washcloths. The location is pretty sketchy.
Large comfortable clean suite, nice staff, beautiful updates.
Location was great to go to Expo. Unfortunately the walls were discolored do to years of not being painted. The carpets were newer but the TV's were still the old type with terrible visual quality. Beds old n soft. In general this entire hotel needs a freshen up, its tired!
The staff was incredibly accommodating. The location is also amazing. The motel is across the street from a train station, right next to a lovely little park, and within walking distance from the Mississippi District. Even though my room was nonsmoking, it still smelled a bit like smoke. Not enough to give me a headache, the way smoke typically does, but enough to be noticeable when you step into the room. The wifi is decent, though nothing amazing.
TV didn't work.
Extremely friendly staff and room was very clean.
Comfy beds, sauna, hot tub, not too far from St. John's. I was kept up most of the night by the people upstairs. Maybe it's an old building? I've stayed here a few times and had the same experience. ONLY stay on the top floor or bring good ear plugs