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Check in was easy. Web-site was easy. Internet access was good. Check out was efficient. Staff were friendly although language was an issue but we could communicate effectively anyway. Location was very noisy. Kids blowing up fireworks outside and partying in the street. Not the hotels fault but still made it hard to sleep. If any real criticism it would be that in comparison to the usual 5-star hotels this one was not the most pretty I've ever stayed in but for Europe it was more than adequate.
Location right at the train and metro station. In 20 min you are in the center of town. The staff does not speak any other languets as Spanish not even the reception.
The room was comfortable and always clean. A/C worked well. Nice shops right below hotel in public transportation center.
Travel convenience. Located above a major train and metro hub. Early accessible. If on business not appropriate to receive clients. Rooms were very noisy between construction going on at the hotel and the rooms not being carpeted. Way too noisy
Central location and rate
The hotel has a very good location. You just come out of the metro or train, and it's there. Only 3 stops from Bernabeu Stadion if you are interested in football. We expected more from a 4 star hotel, but for the price it was ok. It was not so clean. The room needed some vacumcleaning and fresh air.
I needed a location near the Chamartin train station. I would only recommend this hotel if you need to be near the Chamartin train station. Aside from that, the hotel is far from the center, very basic, a bit shabby for the price and utterly impersonal.
Location to railway station No access directly from the street
room was clean, breakfast huge, very good location in business quarter noise from street, noise from inside of the hotel (shower, toilets from other rooms), cleaner comming in the room at about 8 o'clock
The staff were more than willing to help with questions and provide extra service.
lovely friendly environment with easy access to any kind o transport especially metro, train 2 times we asked for wake up call at a certain time. 1st time we didn't receive a wake up call, 2nd time it was late 1/2 an hour.
i have stayed here before and but this time the quality was not consistent, the internet connection did not work, but wireless was made available. Also my colleague required an Iron, but there was none to be had only an ironing service. We didn't think it was too much to ask
Comfortable modern hotel better maintenance oversight.
Great location, metro station is near. Rooms were clean. Some members of the staff were not that friendly and helpfull. Airconditioning was not on though the days were quite warm.
Very quite...the staff was around 24h...cleaning was very good and the rooms are huge..i'll definitely come back again.
clean, well equipped, free wireless LAN available from the room N/A
I wish the Hotel staff especially at the front office are more educated wrt tourists locations and also speak english.
Confortable and quiet. Good value for money. Sapacious rooms and friendly staff. I did't use any of the food and beverage services. The dark windows don't let the sun come into the room. Rooms could be brighter. A/C difficult to use.
The room and bathroom were spacious and the bed was comfortable I chose this hotel because of its proximity to the railway station but had trouble finding after a 20 min walk we were so lost that we got a taxi from another hotel. We walked to the station from hotel once we had got rid of our cases but it took us about half an hour. We got a taxi back when we were leaving
Cheap price Beds were very hard, staff was not very helpful, rooms were very noisy due to hard wood floors
Jag har bott på Aristos 4 gånger och alltid blivit vänligt och korrekt bemött. Personalen är mycket tillmötesgående så jag kommer säkert att bo där igen- Läget är lugnt och ändå centralt med gåavstånd till Metro. Taxi kan man vinka in utanför porten. Det är också tämligen handikappanpassat. Nej
Billigt, hyfsat centralt, trevligt rum. Synd att det inte fanns en bar och att de hade lite snacks.