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Freindly staff. Asked for a non-smoking room and they only had smoking available. Would have been nice to have known this before booking.
free internet access Too far from metro
Staf very kind. Breakfast normally.
Location near city centre, via car is ok, but public transport bit hard. location is nice and peaceful good to get away from the hustle and bustle of the city so you can enjoy both worlds.
quiet, comfortable room. great shower.
very helpful staff, reasonable rates on the weekend, quiet clean rooms, fridge in room. restraunt is waaaaay over priced, service was far below standards.
Good location at 20 min from the airport, room and breakfeast according to price. A good compromize
very nice staff and good location thin wall
No signboard to show direction to hotel from Metro Station (Suanes?).
free mini bar, free wireless internet, very friendly and helpful staff, very affordable price shower was not designed to keep the bathroom cleaned, the hotel was not conveniently located, not as close to metro as described
Nära metro och flygplats, rena rum, bra städning, lugn miljö Frukost inte ingick i priset, trådlös internet bara i bottenvåning, frukost pris låg över medelpriset i stan på någon restaurang.
Frukostbuffen var verkligen jättebra!! Pool, gym och bastu tillhörde även en lokal sportförening vilket gjorde att de var överfulla.
Mkt hjälpsam personal, bra frukostbuffé med många varianter. bekvämt med närhet till tunnelbana - ange gärna att det är hållplats Lineal på gröna (5) linjen som var närmast. Vi hade lite svårt att avgöra vart vi skulle åka.
As good as you can get for that price. Excellent facilities. Room Service must be improved. I ordered a tea around 01 am, but they couldn't get me one because the hotel bar was already closed.
nice new hotel, normally good business hotel long queues at breakfast because of group-booked people eating at the same time - not very suitable as business hotel
Free internet, nice room, very clean. A bit "hidden", the first taxi driver had a hard time finding it.
The very helpful and friendly staff
everything that restaurant didnt open early in the morning
The room was tight but comfortable and very stylish There should be a shuttle service from the airport to the hotel as it is far and complicated to get to. Also that shuttle service should be made available to guests to travel from hotel to nearest subway station which is substantially removed from the hotel.
The staff was very friendly and the rooms very comfortable. The design and interior was very stylish. Great hotel. The location is a bit out of the way, but it was nice and quiet and very easy to get into town by metro (10 minute walk).
Rooms were clean and staff were friendly. Very nice spread for breakfast. There is an accessible train but the walk to the train station is about 10-15mins. Cabs cost generally around €15 however the cab drivers add on to the amount sometimes by €6 additional. Free Wifi access was great even in the lobby for persons with wifi enabled divices. I would recommend to anyone wanting a modern friendly clean and cozy hotel. Loved the power shower very relaxing.
Me ha gustado mucho el diseño y la habitación , no desayune así que no juzgo el desayuno. Pero la estancia a sido magnifica. Pilla un poco lejos del centro
The staff at the hotel was not only friendly and out-going, but also went out of their way to provide us with information whenever asked. They provided accurate information with regard to bus travel into the City; they provided dining and other features with regard to our stay. The room was a bit too warm for us. We opened the window or turned on the air if it became too warm for our liking.
Hotel Design, Room Furniture Most of staff don't speak English. We couldn't take any tours from the hotel. Most of TV channels are spanish.
For a quick overnight (we were heading to the airport next day), we didn't need lots of frills. The room was very small and basic, but well planned to save space. It was very clean. The staff were friendly, and spoke English (gracias!), and there was an opportunity to pay for breakfast there, that was quick and easy. We definitely liked the price and wish more hotel chains would provide this same model....with the emphasis on clean!! (many "cheap" hotel rooms are dirty and worn down. This one was definitely not that! Nada
good service maintenance, door lock did not work
Impecable service, and stunning rooms, though a bit de-sentral
mosquitoes in the room
Good WiFi on every floor. Front office staff were very helpful and spoke English very well. The second floor of the appt is kinda noisy when you walk around, would be better if they screwed in the flooring better.
Initial price for family of 5. The dinner we had at your hotel was the worst of our entire stay in Europe. Very sparse room.
Clean and modern hotel with friendly staff close to the metro and shopping. Pool was not available due to lack of repairs yet we were not told this before arrival despite our booking being subject to the pool being available. Also there was no stair balustrade in the apartment which would make it unsuitable for a family with small children ..also strange that they provide a microwave ,fridge and sink but no kettle or crockery and cutlery unless you request it.
Everything is perfect, very nice rooms, not in centre but very close to metro station
We wanted a hotel which was not too far from the airport and also close to a metro station. The hotel can be reached by metro from Terminal one and is less than a 10 minute walk from the nearest Metro station - Ciudad Lineal. The staff at the reception desk is very professional and extremely helpful. We had stayed in the hotel for over a week during the month of May, 2010 and liked it very much. But when we returned four months later we were surprised at the state of our room. The walls had taken a real beating and the entire hotel had a run down feeling. It needs a coat of paint and better upkeep.
Location. Claim to be 4 starts and there is lot of points to be marked before arriving to that. Stairs and walls looks very dirty. Humidity on bathroom. Things that should not be in a 4 star hotel for sure.