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Personalen var mycket hjälpsam och trevlig Luftkonditioneringen var en katastrof
Ett välskött hoteel. En fantastisk frukostbuffé. Mycket trevlig och hjälpsam personal i samtliga serveringar.
Mycket trevlig personal. Idealiskt laege. Lugnt men centralt. Naera metro Alonso Martinez Inget att klaga
Utmärkt läge på lugn bakgata. Renliga men något små rum. Utmärkt frukost. Bra personnal.
Location,Staff,Price Room was very uncomfortable at night (Too warm) - inadequate airconditioning.
The roomm was nice and clean and breakfast is quite good
Front desk staff Room rate
Elegant entry way, beautiful decor and wonderful location! It was close to the centre and other great neighbourhoods, but quiet and comfortable. Cleaning services were not the best, minimal in particular throughout the stay. We are both blond, but everyday there were more black hairs in the room.
Nice hotel, very good breakfast. Hotel staff is always helpful. Location is quite good, close to San Bernardo Metro. My room had a view on the internal court and was very dark.
Location was great, close to everything by shorty cab ride. Clean comfortable and beautiful. Very helpful staff and a good value.
Breakfast was a big surprise and made the stay great. Also a nice bar and Location 1 block from San Bernardo metro Line 2 was great. Decor is a bit dated
Almost everything Very few TV programs in English
grt staffgrt facilities
Paper thin walls between the rooms. Very hot as air conditioning did not seem to work well. But was not a problem for us as it was cold outside.
Läget är perfekt, lugnt och ändå mitt i smeten.
Rummet var fräscht och trevligt Nej
Rummet var bekvämt och med mycket god standard. Frukosten var enkel och inte värd sitt pris. Té bör serveras i tekoppar och inte i koppar för espressokaffe. Yogurt bör finnas även natural. Se ovan
Very clean rooms, bedclothes exchange every day, comfortable (TV, minibar, aircondition), safe in rooom, helpfull staff, very good location; near metro station.
The hotel is very near to the underground station, clean, the staff speaks English, very good breakfast. Although we personally didn´t mind, for some people the palce could be very noisy during the night as well as early morning (noise coming from the street´s night life)! Our room was on the 2nd floor and downstairs on the street there is a petrol station. It was very loud.. I can imagine that for people with sleeping disorder or children it could be very difficult to fall asleep..
nice brakfast, good Location there is no corkscrew in a room
The hotel is in a very good location. The rooms were very clean and comfortable.
The atmosphere of the hotel was very relaxed but still very professional.
Convenient for metro line. Clean, comfortable and close enough to city centre that you could walk there and back safely in the evenings. Lovely breakfast. Very helpful staff. It would have been even better if there had been a hospitality tray in the bedroom (ie with a kettle to make hot drinks in the evening) and a Gideon's Bible in drawer. These are usually standard features in UK guesthouses and hotels.
Great location for visiting the city centre of Madrid Using internet facilities in the hotel lobby on the hotel's pc was not a great experience. Internet was slow and over priced.
Included breakfast was a good range and reasonable quality. Convenient to the metro which was four metro stops from Sol. Beds, shower and room were ok. The "free" Wifi is not free!!! After using one 30 minute voucher for extremely slow wifi in the lobby, we were told to purchase wifi at an exorbitant rate. Some of the staff were downright rude even though I used my limited spanish to ask if they spoke english and, when they said they didn't, I tried to communicate in spanish. The room was stuffy and as they are on a major road the only alternative was a loud fan.
the room gives real comfort..very clean and good bathroom goodies access to Wi-fi should always be free
The hotel was clean, close to two metro stations, but one could reach interesting sites at the center also by walking. Expensive wi-fi, expensive breakfast.
It was close to everything, staff very polite and helpful
The room was nice and clean, and the staff was friendly and English speaking. There's also a nice bakery just down the street and the metro is only about a block or two away. Great value for our money.
Location, cafe on site, and free wifi N/a
Nice staff, good location but quiet. Singles a little on the small side but OK.
Close to metro. safe location as I was travelling alone. Quiet.
the room was clean and comfortable enough and the hotel quite central The rooms are on the street and therefore a little noisy at night
Staff were very helpful and english was great; easy to access via the metro; we liked the neighborhood
This hotel is in an area with lots of small bars and restaurants that locals use. If you want to get a little bit out of the city centre and experience how the locals live then you may like this hotel location. There are several metro stops that are neat the hotel. The breakfast choice was limited but they had really good coffee and a nice selection of pastries and croissants The walls were a little thin - could easily hear person next door coughing. It was fairly quiet during my stay but I can imagine problems if you had noisy neighbours
Its central location Cramped reception area...unappealing cafe
Location breakfast should be improved
Very central to subway and transport Very small room only enough room to have a bed in it
The location was great for the University district. The room was clean.
extremely helpful and friendly staff Perhaps breakfast was a bit expensive
Hotel is pretty close to city centre, great rooms, comfortable beds, good breakfast, free wifi in lobby and courteous staff. I didn't see any free parking available, only for residents. Hotel took payment straight from credit card before we even arrived, something which I did not like.
The room was very expensive but very small with bad odours coming from the bathroom pipes. I saw wood lice and there was a lot of mould in the bathroom. The breakfast was good but overpriced. I was honestly quite disappointed.
Comfortable room for good price. Good to have non-smoking room available. Air conditioning worked well. Bed was very comfortable. Another NH hotel where I stayed in Salamanca had a tissue dispenser in bathroom. All NH hotels should have same amenities in bathrooms. Would be good to add tissue dispensers to your bathrooms. Also, it would be a real asset to make a free computer with an Internet connection available to your guests in the lobby. Many less expensive hotels and hostals in Spain do this.
The room was really spatious, the bed comfortable, the bathroom large and well equipped, the staff very helpful It was impossible to turn off the heating in the room so it was too hot during the night.
The room was very quiet.
reception staff very helpful situated in a residential area so less touristy noise travels because of wooden floors
Helpful staff that could explain how to find what we needed.
Compact hotel, small (single ) but clean and comfortable room. Staff were helpful and courteous. Location was excellent for what was required, but not necessarily where I would have stayed for any other visit. Credit card payment for room was taken automatically before I checked out. Since I had eaten breakfast I needed to add to the bill. I pay in pounds sterling and the hotel charges in Euros I get two surcharges for using foreign currency; this was not appreciated.
The hotel located in a non-tourist area but close to the main areas of interest. The service personnel is very polite and benevolent. Some rooms need some minor renovation.
Rummet var tyst. Personalen alltid tillgänglig
Rent och fräscht hotell till en bra kostnad. Lyhört både mellan rummen, ut till korridoren och trafiken på gatan, men personalen var hjälpsamma med att byta rum till ett mot gården. Det finns kylskåp så man kan äta sin egen frukost på rummet.
Teevlig och tillmötesgående personal. Vore bar om någon kunade lite engelska. Ingenting!
Läget är kanon, nära två olika metro stationer och en välkänd gata utanför dörren, lätt att förklara om man ska åka taxi. Missa inte Calle Fuencarral som erbjuder kul shopping, Calle de Montera kanske bör undvikas kvällstid där det förekommer en hel del prostitution... Hade önskat att personalen kunde lite engelska, vi hade två i sällskapet som pratade spanska annars hade det varit svårt