Hotell i Madrid nära Chamberi

Plus: Fotografierna överdrev väsentligt rummets kvaliteer

Minus: Var lite för låg klass i förhållande till antal stjärnor!

Plus: Breakfast is amazing that’s one of the reason why sleep there every time I’m in Madrid!

Plus: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.

Plus: Modern

Minus: Air conditioning could not get it lowered , bed was uncomfortable although huge ,a bit far from main areas, very sparse with soap and towels.

Plus: The bed was great.

Minus: It was all great.

Plus: Amazing breakfast, spacious rooms, friendly staff, great location!!

Plus: Great location

Minus: Rooms were very dusty, and air conditioning didn’t work.

Plus: Bra frukost. Gångavstånd till det mesta vi var intresserade av.

Plus: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.

Plus: Good in bed and the excellent breakfast!

Minus: The man at Reception on Sunday 3rd March who was in charge of the suitcases and bags being stored behind reception was extremely rude. We are indian so maybe he was racist but I could not believe how he spoke to me when I was simply asking him to look for a Real Madrid bag with some Madrid tops in it that our Betfair representatives had left behind by mistake. We had limited details about the names on the back of the shirt but told the guy it had 3 shirts in a Madrid paper bag. He had also been told by the betfair reps that we (aswani family) would be coming to collect the stuff. I understand there are security measures in place to protect peoples belongings but he should not be working in a customer services role if he has 0 peoples skills. Very disappointed!

Plus: Great location, nice building.

Minus: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.

Plus: View is good , clean room , near to metro station and bus station

Plus: Bathroom beds breakfast was perfect staff ect

Minus: Well did t know witch side was what in the shower , i got a little bit fried.

Plus: Practical, clean, all the details thought of. Staff friendly and helpful.

Minus: The coffee machine wasn’t great but a great breakfast, lovely presentation.

Plus: Hotel had good wi fi. They also had dressing gown and slippers any thing you needed they had. We arrived early and hotel gave us our room straight away. Your right beside the metro so trains or even walking is good

Minus: Overall I can't complaint as facilities were very good. Hotel does not have a bar but you have your fridge in your room. There is no tea or coffee in the room. All bars are very close so if you wanted to finish off your night there is places right beside you.

Plus: One Shot Luchana 22 is located just right outside the city center but still within good proximity to restaurants and shops. There is a metro station in front of the hotel. The staff is friendly and helpful. The room and beds are clean and super comfortable.

Minus: N/A

Plus: Clean rooms, quite neighborhood

Minus: Very tight rooms and elevator, no luggage service, i faced issue with the ac in my room and it took them 2 days to change the room

Plus: The best beds my family ever slept in abroad. If I suggest the phrase 'like a baby' you can fill in the rest

Minus: Not the hotel's fault but one of the metro lines was out for maintenance.

Plus: The staff (Manuel especially) was exceptional - the location is just amazing

Minus: The beds were a little short

Plus: I loved how clean the rooms were, as well as the entire hotel. The staff were all extremely courteous and helpful at all times. Excellent location...close by metro, shopping... and great suggestions regarding where to go for authentic meals. Made our trip perfect and definitely memorable. Thank you for a truly great short stay and a wonderful team of staff.

Minus: I honestly liked everything.

Plus: Mycket trevligt hotell. Vänlig personal. Fantastiska frukostbuffé.

Plus: Bättre receptionisten

Plus: Läget precis vid tunnelbanan

Minus: Lite slitet rum, lakanen luktade surt och handdukarna hade fläckar.

Plus: very good experience. If back to Madrid no doubt we will book with EXMOncloa

Plus: Good location, very clean and excellent breakfast.

Minus: The check in was a shambles - it took them 25 mins and the room wasn’t ready until 3.15 (2pm check in).

Plus: The room was small but quite cosy, there was even a little fridge inside the room and of course all toiletries included. Everything was very clean and the hotel is located in a perfect position (just in front of the Moncloa metro station). I would really recommend it.

Plus: The hotel is located in a good area. There are a lot of good restaurants and it is far away from the touristy crowd. It has a nice rooftop.

Minus: When we arrived in our room, we could not help but notice the smell. It smelled like sewage. We went directly to the front office in order to get another room. Unfortunately, they couldn't offer us a room that was meeting the same requirements. The staff desk told us to come back the next day in order to switch rooms. The next day, we paid a visit to the front office to solve this issue. This time, the front office told us that it was too late to switch rooms, and that we should have come earlier. However, the night before, we were not informed of that! They told us that they would send the cleaning staff to try to find the issue and put some products, but when we got back to our room, the smell remained and our beds were not even made - clearly no one had been in the room to attempt to solve the issue. The terrible smell remained throughout our entire stay. In addition to that, it was my birthday during our stay and no greetings were given. Big disappointment.

Minus: The check in process is extremely impersonally and does not seem to take into account individuals. We had been traveling since 1am, yet no care to help in any way was given. Minimal baggage storage and bags by even taken to room once it became available...

Plus: Location next to mrt easy to use

Minus: Rooms quite small could do with an update

Plus: Good service

Minus: None

Plus: Best breakfast in a hotel I had in a long time. Friendly staff, location out of this world. Value for money unbeatable, next time I'm in Madrid, most definitely staying there.

Plus: I like roof top bar. very beutiful place.

Minus: breakfast is not delicius

Plus: Good location & helpful staff. Nice rooftop area. Really nice gym.

Minus: The hotel could be more environmentally friendly; i.e. don’t bring new soap every day (each soap wrapped in paper). It would be nice to be able to buy drinks/snack on the rooftop during the day.

Plus: Yes they met our needs

Minus: A toilet brush could be supplied for the bathroom.A seperate shower would be more beneficial and safer especially for older clientele. Grouting on tiles could be cleaner

Plus: Hotellet hade en charm och rummet var väldigt stort och sängarna fina

Minus: Ett fyr-stjärnigt hotell som har platsglas i såväl badrum som i rummet kändes lite dåligt. En liten TV gjorde inte saken bättre. Fick känslan av att man hade gjort en fin kuliss av hotellentrén men glömt att rummen också ska vara fina. Rummet kändes lite slitet.

Plus: Location, room size and facilities and staff attention

Minus: Nothing at all

Plus: The location is great. In Trafalgar, next to Chamberi. Very nice area. Only a few metro stops from many places of interest. The price is very competitive. So, as far as some of the negatives go, it really is swings and roundabouts. Overall, clean, dull, loud(ish), competitively priced in a nice area.

Minus: The hotel is a little dated. Some of the fixtures and fittings are showing their age. Although it is certainly clean, the overall impression is that it's a little drab. Also, there is no sound-proofing between rooms. Ordinary conversations from the corridor or neighbouring rooms are clearly audible. Ear plugs are an absolute must if you want to get a decent sleep. The final negative is the lack of any furnishing at all on the balcony. This I just don't understand. Surely a couple of cheap garden chairs could have been provided. As is, it's a real asset wasted.

Plus: The coffee was freshly made & lovely The bathroom was nice Lactofree and Soya milk provided at breakfast Beds comfy (but not enough or good pillows - see below) Room cleaned nicely every day

Minus: There were no blankets only 1 sheet per bed No extra pillows (one per person and very flat) No iron/board but available on request No teasmaid in the room Breakfast was a very small selection of fruit, sliced bread, fried eggs, sausage, cheeses, but quite a few cakes/pastries. A full breakfast was €36 per day for 3 of us so amounted to more than €100 for the 3days but with only 1 person serving the food ran out quickly & there was no extra tortilla or eggs. The toaster was turned off so took ages to make. She made fresh coffee and kept the buffet topped up & cleared tables so could not do everything. Continental was €4 but everyone ate everything with noone to monitor so if you paid full price you were worse off.

Plus: very good hotel on a very silent street

Minus: parking is not suitable and expensive

Plus: Location is convenient, good breakfast

Plus: it was just the perfect place in the perfect area for a perfect visit in Madrid

Plus: Great hotel

Plus: Very cheap for a great hotel to stay overnight during my Interrail Tour, rooms were clean and comfy, Staff was very friendly!

Plus: Spacious, good area

Minus: Expensive for what it was.

Plus: It was convenient and close to the things I wanted to see/visit. Clean and comfortable bed.

Minus: I walked since it said that I was close and wish I had gone by metro.

Plus: It's a great relation quality-price. The staff is kind.

Minus: It's not the newest hotel. The pictures are a bit better than reality.

Plus: In Very safe area and close to the Sol by Metro from Canal station. Only a minute walking to a supermarket Clean and large room

Plus: Room was ok.

Minus: Bathroom small, particularly the bath & shower arrangement is too small for me particularly as other hotels in the same price & class are better.

Plus: Perfect place near to the metro station and in quiet place. Very good breakfast.

Plus: Nice cosy room, comfy bed

Minus: Bad smell from bathroom

Plus: The bed

Minus: The staff

Plus: Very convenient transportation to multiple metro stations nearby.

Minus: N/A

Plus: Very clean, quiet and comfortable.

Minus: Aircon could have been more effective